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"Views were good, pretty good location, breakfast was okay, my room was small but functional. the worst experience I had was with the elevators. one was out of service the wait was terrible. I had to wait sometimes between 20-30 mins to get on an elevator. This part of my trip put a little damper on it as other travelers staying at other hotels had to wait for me and I almost missed an excursion. Overall good hotel but wish i stayed on the other side of the hotel to avoid this issue."

"Great resort for families. The location is amazing "

"I’ve been staying here whenever I am back in Oahu since 2010( back then it was Aston) I always like the locations less crowded than most of the hotels in Waikiki and the beach is just across the street and I can see the sunset and the Friday night fireworks in the lanai.( ocean front room)"

"I like the way the room was fresh and made just for me"

"Got upsold a "newly remodeled" room that was falling apart"

"Amazing view of city "

"Good."

"Good price point and free breakfast. The hotel.was renovated around 2014 and its starting to show some wear and tear. The tub was chipped and stained and the bathroom fan didn't work. In some rooms the deck was being fixed so it was off limits. The staff is great and accommodating and we like the location close to the zoo and diamond head. I find the waikiki hotels are old in general so try and find one more recently renovated is the trick."

"Customer service agent that checked me in was not friendly. Perhaps was not a good day for the person."