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The hotel was such a unique experience, in an amazing beautiful setting. But the staff were what made the stay so exceptional. They were so friendly, helpful and accommodating. They made our stay exceptional.

The hotel was in a perfect location looking onto Lake Lucerne. I had booked a room with a balcony and when we arrived, we were given a family suite with seperate bedroom and sitting room so two balconies! Everything was spotless. The breakfast was plentiful and we had a delicious steak dinner in the onsite restaurant. The staff were all very helpful and we would defitely return again.

Wonderful location for a relaxing vacation

Amazing areas

The Mountain View from the the dinner table was amazing , food delicious Did find the mattress was to soft for me also the pillows

The hotel was in an excellent central location not only were there bus stops close by but the main train station was within easy walking distance. Our double bed was huge and very comfortable. The breakfast offered a lot of variety and Marco the breakfast assistant was polite and attentive. The amenities were all excellent and the only thing missing was a fridge in the room which is why I only gave 4 and not 5 stars .

الغرفه نظيفه جدا مع منظر جميل من النافذه الفطور متوسط العاملين جيدين جدا واخلاقهم لطيفه

Nice facilities, very helpful staff, thoroughly enjoyed our stay.

Very nice hotel, helpful staff, dog friendly, good location, facilities in village and great views, (+ easy access off autoroute). Breakfast & evening meal very good. Room good size. Lift access. Can't fault this hotel. So is there a negative? Only one, the chirch nearby has a clock thst chimes the hours and the quarters if that's not enough it also rings all the bells at 05.00! So if you are a light sleeper and like to sleep with the window open a bit, just bear this in mind

We had a very relaxed check in, friendly staff, very clean and comfortable, a delicious breakfast, fine dining in the evening, Pure luxury. Even provided with umbrellas. All together a very delightful stay.

Short bus ride (no. 24) from Luzern station. Open plan - no door to bathroom - very modern.

Lovely hotel, lovely location, lovely staff. Wifi was patchy but maybe not such a bad thing for a retreat holiday! 😉

Stayed here on business always a good place to stay

This was our second stay here & stayed in one of their amazing panoramic rooms for 2 nights for my 50th. We really enjoyed the breakfast & visiting the local resturants and going to the local town easily by train & went to the top of the mountain. We also loved the pool facilities, but did not use the sauna as my wife and i did not feel comftable with the full nudety & as much as the jacuzzi & pool were great they really could do with being a bit warmer. But that was our only little issue &...

As a family of four we got the family room which was nice as the kids had bunk bed. Also free bus tickets to and fro to Lucerne which is only 21mins away and bus is every 7mins. The bus stop is literally 100m from the hotel.