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"One the best hotels in Juarez"

"Clean and nice"

"everything went very well. room are clean, and housekeeping was wonderful. breakfast was also great. the staff made us feel welcome. Had a small hiccup when we first arrived. But Eder and the other hotel managers was able to resolve the problem without any further issues. "

"Hotel is trash/ no water "

"This hotel has so many policies that are not listed in Expedia. The reception crew is rude and does not help to problem solve. No visitors allowed. I had friends and family that could not come visit because there was a 2 person limit in the room. We were only given one key to the room. We were constantly harassed and reminded not to bring visitors. At one point there was a sand storm and a woman with a baby was told she couldn’t come into the building because she lobby was at capacity. There are 20 chairs in the lobby but there is a max of 6 people. Just a terrible experience. It’s okay to have policies but make them known beforehand so that travelers can plan accordingly."

"No laundry room, place was on construction, internet never worked for me and there was a bad sewage smell every time I use the water on the sink I had to switch to another hotel."

"Closed to us consulate "

"Every one was nice good service "

"The entire property was clean. Staff was super friendly, the only thing I would have to complain about was the parking they were tight and small spaces and they painted new lines over the old lines going in the opposite direction and it made it confusing. Breakfast food was excellent."