Title: Sheraton Chihuahua Soberano Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=939&destination=Chihuahua%2C+Chihuahua%2C+Mexico&selected=12742022&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sheraton Chihuahua Soberano Travelers find urban relaxation at this Chihuahua business district hotel with saunas, steam rooms, a well-equipped gym and racquetball courts ## Photo gallery for Sheraton Chihuahua Soberano ![Outdoor pool - Sheraton Chihuahua Soberano (Chihuahua)](https://images.trvl-media.com/lodging/13000000/12750000/12742100/12742022/4f3c3b59.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor pool - Sheraton Chihuahua Soberano (Chihuahua)](https://images.trvl-media.com/lodging/13000000/12750000/12742100/12742022/b147006c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - Sheraton Chihuahua Soberano (Chihuahua)](https://images.trvl-media.com/lodging/13000000/12750000/12742100/12742022/30e6e42f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby lounge - Sheraton Chihuahua Soberano (Chihuahua)](https://images.trvl-media.com/lodging/13000000/12750000/12742100/12742022/49000b27.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - Sheraton Chihuahua Soberano (Chihuahua)](https://images.trvl-media.com/lodging/13000000/12750000/12742100/12742022/2a04b12b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Sheraton Chihuahua Soberano provides a peaceful retreat in the city's commercial center. Guests can enjoy the sunny terrace after a workout or take advantage of convenient dry cleaning and laundry services. Previous visitors consistently praise the attentive staff. ## Reviews 8.6 Excellent ## Popular amenities - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Gym £105 includes taxes & fees 21 Mar - 22 Mar ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-21&selected=12742022&PinnedHotelID=12742022&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-21&selected=12742022&PinnedHotelID=12742022&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-21&endDate=2026-03-22&selected=12742022&PinnedHotelID=12742022&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-21&endDate=2026-03-22&selected=12742022&PinnedHotelID=12742022&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=12742022&PinnedHotelID=12742022&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=12742022&PinnedHotelID=12742022&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=12742022&PinnedHotelID=12742022&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=12742022&PinnedHotelID=12742022&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 10 of 10 rooms ### View all photos for Room, 1 King Bed ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12750000/12742100/12742022/744aa691.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed 9.2 Wonderful 9 reviews - 398 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Room, 2 Queen Beds ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12750000/12742100/12742022/70c7b411.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds 7.8 Good 7 reviews - 398 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Room, 1 King Bed, City View ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12750000/12742100/12742022/744aa691.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, City View 8.6 Excellent 47 reviews - 398 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Room, 2 Queen Beds, City View ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12750000/12742100/12742022/70c7b411.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, City View 7.8 Good 8 reviews - 398 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Room, 1 King Bed, Mountain View ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12750000/12742100/12742022/744aa691.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Mountain View 9.2 Wonderful 7 reviews - 398 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Room, 2 Queen Beds, Mountain View ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12750000/12742100/12742022/70c7b411.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, Mountain View 10.0 Exceptional 1 review - 398 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Club Room, 1 King Bed, Mountain View ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12750000/12742100/12742022/744aa691.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, 1 King Bed, Mountain View - 398 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Club Room, 2 Queen Beds, Mountain View ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12750000/12742100/12742022/70c7b411.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, 2 Queen Beds, Mountain View 10.0 Exceptional 2 reviews - 398 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Suite, 1 King Bed ![Suite, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12750000/12742100/12742022/3c03c381.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed - 1001 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Presidential Suite, 1 King Bed ![Presidential Suite, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12750000/12742100/12742022/ea9763c8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite, 1 King Bed - 1033 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ## You may also like Ad ![Outdoor pool, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/20000000/19630000/19624800/19624770/0c7853a0_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fiesta Inn Chihuahua Fashion Mall Chihuahua - Pool - Parking included - Free Wi-Fi - Restaurant 8.8 Excellent 1,005 reviews £82 includes taxes & fees 21 Mar - 22 Mar [](https://www.expedia.co.uk/Chihuahua-Hotels-Fiesta-Inn-Chihuahua-Fashion-Mall.h19624770.Hotel-Information?chkin=2026-3-21&chkout=2026-3-22&rm1=a2®ionId=939&destination=Chihuahua&destType=MARKET&latLong=28.632996,-106.069099&searchId=53d2a530-e9aa-44ee-8050-d7e923da3c35&top_cur=GBP) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1470000/1464700/1464632/w4000h2662x0y0-68cf64a5_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### City Express by Marriott Chihuahua Chihuahua - Breakfast included - Parking included - Free Wi-Fi - Air-conditioning 8.4 Very good 699 reviews £68 includes taxes & fees 27 Mar - 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Pool - Pet-friendly - Parking included - Free Wi-Fi 9.2 Wonderful 293 reviews £95 includes taxes & fees 2 Apr - 3 Apr [](https://www.expedia.co.uk/Chihuahua-Hotels-Holiday-Inn-Hotel-Suites-Chihuahua.h25384.Hotel-Information?chkin=2026-4-2&chkout=2026-4-3&rm1=a2®ionId=939&destination=Chihuahua&destType=MARKET&latLong=28.632996,-106.069099&searchId=53d2a530-e9aa-44ee-8050-d7e923da3c35&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChihuahua-Hotels-Sheraton-Chihuahua-Soberano.h12742022.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChihuahua-Hotels-Sheraton-Chihuahua-Soberano.h12742022.Hotel-Information) ## About the area Located in Chihuahua, Sheraton Chihuahua Soberano is in the business district. Casa Chihuahua Museum and Semilla Museum of Science and Technology are cultural highlights, and some of the area's landmarks include Basilica de Chihuahua and Cathedral of Chihuahua. Quinta Gameros Cultural Center and Quinta Carolina Cultural Center are also worth visiting. [Visit our Chihuahua travel guide](https://www.expedia.co.uk/Chihuahua.dx939) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C28.66993%2C-106.13489&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=psZa3PJDezLyqdlTy2dP98fTobA=) Barranca del Cobre 3211, Fraccionamiento Barrancas, Chihuahua, CHIH, 31125 ### What's nearby - Medical Star Hospital 10 min walk \- 0.6 miles - Plaza Saucito 12 min walk \- 0.7 miles - St Barths Spa 14 min walk \- 0.8 miles - District 1 - Shopping Mall 14 min walk \- 0.8 miles - Distrito Uno 14 min walk \- 0.8 miles ### Getting around - Chihuahua Chepe Station 17 min drive - Chihuahua, Chihuahua (CUU-General Roberto Fierro Villalobos Intl.) 29 min drive ### Restaurants - San Francisco Country Club 12 min walk - Starbucks 13 min walk - carnes san agustin 11 min walk - Kampai 18 min walk - Starbucks 17 min walk ## About this property ### Sheraton Chihuahua Soberano Upscale hotel near Fashion Mall Take advantage of a terrace, a garden and dry cleaning/laundry services at Sheraton Chihuahua Soberano. The on-site restaurant offers breakfast, lunch and dinner. Enjoy the gym, as well as activities such as racquetball/squash. Free in-room WiFi is available to all guests, along with a bar and a 24-hour business centre. You'll also enjoy perks such as: - An outdoor pool - Free self-parking - Buffet breakfast (surcharge), a front desk safe and a 24-hour front desk - A ballroom, smoke-free property and a reception hall - Guest reviews speak highly of the helpful staff Room features All 204 rooms offer comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches such as free WiFi and desk chairs. More amenities include: - Bathrooms with separate baths/showers and free toiletries - 40-inch LED TVs with premium channels - LED light bulbs, coffee/tea makers and daily housekeeping ## Similar properties ![Indoor pool](https://images.trvl-media.com/lodging/93000000/92940000/92935000/92934976/c536e3fd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel María Bonita Chihuahua Chihuahua - Pool - Breakfast included - Parking included - Free Wi-Fi 9.2 Wonderful 1,122 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=92934976&PinnedHotelID=92934976&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/110000000/109140000/109137700/109137667/432c0425.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Points By Sheraton Distrito Uno Chihuahua Chihuahua - Pool - Parking included - Free Wi-Fi - Restaurant 8.8 Excellent 308 reviews £97 includes taxes & fees 1 Apr - 2 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=109137667&PinnedHotelID=109137667&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/15000000/14910000/14909500/14909479/cc82877a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Plus Chihuahua Juventud Chihuahua - 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28 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=1464632&PinnedHotelID=1464632&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=12742022&PinnedHotelID=12742022&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=12742022,92934976,109137667,14909479,479110) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking and van parking available ### Food and drink - Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 362 for adults and MXN 184 for children - A bar/lounge - A restaurant - Snack bar/deli ### Things to do - Gym - Outdoor pool - Racquetball/squash ### Family friendly - Laundry facilities - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop ### Business services - 24-hour business centre - 4 meeting rooms - Conference space ### Outdoors - Garden - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Lift - Low-height door lock - Low-height view port in door - Transfer shower - Visual fire alarm - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible van parking - Wheelchairs on site ### More - At least 80% lighting from LEDs - Ballroom - Banquet hall - Biodegradable coffee stirrers available - No plastic coffee stirrers - Reception hall - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Private bathroom - Separate bathtub and shower - Towels provided ### Entertainment - 40-inch LED TV with premium cable channels ### Food and drink - Coffee/tea maker - Limited room service ### More - Air conditioning (climate-controlled) - Desk - Desk chair - Energy-saving switches in guestrooms - Iron/ironing board - Laptop-compatible safe - LED lighting - Phone ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 11:30 PM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures The following facilities or services will be unavailable from November 1 2025 to March 23 2026 (dates subject to change): - One of the swimming pools The following facilities are closed seasonally each year. They will be closed from 19 February to 10 April: - Swimming pool ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately MXN 362 for adults and from MXN 184 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention A car is recommended for transport to and from this property ### Property is also known as Sheraton Chihuahua Soberano Hotel Sheraton Soberano Hotel Sheraton Chihuahua Soberano Sheraton Soberano Sheraton Chihuahua Soberano Hotel Sheraton Chihuahua Soberano Chihuahua Sheraton Chihuahua Soberano Hotel Chihuahua ## Frequently asked questions ### Does Sheraton Chihuahua Soberano have a pool? ### How much does it cost to stay at Sheraton Chihuahua Soberano? ### Is Sheraton Chihuahua Soberano pet-friendly? ### How much is parking at Sheraton Chihuahua Soberano? ### What time is check-in at Sheraton Chihuahua Soberano? ### What time is check-out at Sheraton Chihuahua Soberano? ### Where is Sheraton Chihuahua Soberano located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Sheraton Chihuahua Soberano Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.4 Amenities ### 8.8 Staff & service ### 8.2 Property conditions & facilities 10 - Excellent 609 8 - Good 187 6 - Okay 101 4 - Poor 65 2 - Terrible 41 ## Reviews Verified ### 10/10 Excellent #### Blanca 10 Mar 2026 Liked: Cleanliness Everything was great! The personnel very kind and helpful. And the breakfast buffet was the best! ##### Blanca Stayed 3 nights in Mar 2026 Verified ### 10/10 Excellent #### Jasun 8 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel, staff and restaurant. ##### Jasun Stayed 1 night in Jul 2024 Verified ### 10/10 Excellent #### joel 13 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities good place to stay ##### joel Stayed 3 nights in Jul 2024 Verified ### 10/10 Excellent #### Jazmin 4 Dec 2024 Liked: Amenities Great location, definitely coming again! ##### Jazmin Stayed 1 night in Nov 2024 Verified ### 4/10 Poor #### Cameron 2 Dec 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities The hotel rooms need an update. Shower has cracks and stains all over the tile. No water control in the shower, so it basically started to flood into the rest of the bathroom. The air conditioner didn't work. Maintenance had to come 5 times before it was blowing any sort of cool air. Service was good and lobby bar area was nice. ##### Cameron Stayed 3 nights in Nov 2025 Verified ### 10/10 Excellent #### Pedro 28 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location and service from all staff ##### Pedro Stayed 1 night in Dec 2024 Verified ### 10/10 Excellent #### Luis 12 Jul 2025 Liked: Amenities, property conditions & facilities Clean and very nice ##### Luis Stayed 1 night in Jul 2025 Verified ### 10/10 Excellent #### Thomas 13 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and very clean. ##### Thomas Stayed 1 night in Aug 2024 Verified ### 10/10 Excellent #### Ruben 23 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities The hotel was clean and my family felt safe ##### Ruben Stayed 2 nights in Jun 2024 Verified ### 8/10 Good #### David 1 Jul 2024 Liked: Staff & service Very popular place for large functions overall dining is good and great service from staff. ##### David Stayed 21 nights in Jun 2024 Verified ### 8/10 Good #### JEFFREY 16 Aug 2024 Liked: Cleanliness, staff & service, amenities Good area for the value ##### JEFFREY Stayed 1 night in Aug 2024 Verified ### 10/10 Excellent #### Sergio 23 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Service was very good ##### Sergio Stayed 1 night in Aug 2024 Verified ### 10/10 Excellent #### Edith 20 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was nice ams in very good conditions...noce service ##### Edith Stayed 1 night in Aug 2024 Verified ### 10/10 Excellent #### Leroy 11 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I really enjoyed the convenience, parking, the pool, the restaurant, the breakfast options IN HOUSE, and the area the hotel was in. The only downside is the temperature of the rooms is not up to my standards. ##### Leroy Stayed 1 night in Jul 2024 Verified ### 8/10 Good #### Juan 29 Jul 2024 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service Place is super clean and nice but staff is a bit rude especially when you don’t dress in suit and tie for breakfast. ##### Juan Stayed 4 nights in Jul 2024 Verified ### 10/10 Excellent #### Mario 24 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Chihuahua up and coming with dynamism a new food centric experience in the city to be welcome into this tag majal of property with an infinity pool with great view of this great city. The room in older side but very well cared for. Bar closes early but staff is amicable to allow you to close your business. In chihuahua this is one of the two top options for any travelers. Staff was flexible with policies on a per guess basis to satisfy your requirements and because it’s a culture of service at a high level that maintains this property ##### Mario Stayed 2 nights in Sep 2024 Verified ### 10/10 Excellent #### Francisco 19 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I go here everytime i visit ##### Francisco Stayed 3 nights in Mar 2026 Verified ### 10/10 Excellent #### Beatriz Adriana 10 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent ##### Beatriz Adriana Stayed 1 night in Mar 2026 Verified ### 10/10 Excellent #### Murilo 3 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice place ##### Murilo Stayed 3 nights in Jul 2025 Verified ### 10/10 Excellent #### Jaqueline 20 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay. ##### Jaqueline Stayed 1 night in Sep 2024 Verified ### 4/10 Poor #### Gonzalo 5 Dec 2025 Disliked: Property conditions & facilities . ##### Gonzalo Stayed 2 nights in Dec 2025 Verified ### 4/10 Poor #### Emily 14 Dec 2025 Liked: Cleanliness Disliked: Amenities, property conditions & facilities Very disappointed with the two rooms reserved. We there for a wedding celebration. I had reserved two rooms. We were part of the wedding party. As we had get ready and on a schedule for photos to our surprise no running water for a hours. The arm chair was dirty (photos taken), carpet had stains, old bath towels and only two in the bathroom. Very disappointed being that this was the Sheraton. We traveled from Los Angeles. ![Dirty stained chair and carpet. Old towels and only two in the bathroom and no running waters for hours upon arrival to our rooms. And this is the Sheraton?](https://a.travel-assets.com/ugc/hotel-reviews/44855fc5-0419-43f3-9304-6a2a46d143a3-1765749089038.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Emily Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Gerardo 11 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort front desk ladies where great , very helpful ...tks we will be back ##### Gerardo Stayed 1 night in Jun 2025 Verified ### 8/10 Good #### Manuel 28 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Gym area needs attention ##### Manuel Stayed 2 nights in Oct 2025 Verified ### 10/10 Excellent #### Javier Mauricio 3 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Best Hotel in town!!!!! ##### Javier Mauricio Stayed 1 night in Jan 2025 ### Expedia's Latest Trends ### Hotels > - [Grand Palladium Colonial Resort & Spa All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-Grand-Palladium-Colonial-Resort-Spa-All-Inclusive.h2802513.Hotel-Information) > - 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