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"If I could give this property 10 stars, I definitely would. I have never experienced such great hospitality in all my years of traveling. The ENTIRE staff were very welcoming, super friendly, and accommodating, I really felt like home away from home. The property is very clean and beautiful. The food and atmosphere were spectacular. And the location is priceless. I was very impressed on how the whole staff took care of their customers but I would like to give a special recognition to Chaymae, the property manager. She went above and beyond the entire time when I needed something. Checked on me regularly during the day and while I was there to make sure I was well taken care of and had everything I needed. She is truly a Gem! Thank you all very much for my pleasant stay!! I highly recommend this hotel!!"

"Stayed here with wife and 2 kids in August 2025. Fantastic property in the middle of the action in Stone Town. Staff was attentive to every little detail, great rooftop restaurant: breakfast was delicious, the sunset was stunning and great supper menu. definitely recommend this hotel"

"Nice location near the souk "

"One of the oldest and most iconic hotels in Nairobi with lot history and colonial past"

"Friendly staff. "

"Easy check in, front staff are amazing. Fantastic pool area & bar"

"The hotel is in an excellent location and is a really good hotel for no more than three people per room maximum. As some of the reviews suggests the hotel does need some attention in terms of doors and decor however this is a very minor aesthetic issue which did not bother me in the slightest. The whole tell was very clean and each of the rooms has balcony access along with a microwave and fridge. The breakfast options consisted of croissants a variety of different types of bread, salads, limited cooked options, omelettes to order, and the usual continental breakfast options. This in my opinion was ample. There is a taxi stand across the road from the hotel where both standard taxis and grande taxis are available. Has a bit of advice look at the prices in the driver's windows which are set by the government/council so that they do not rip you off with inflated prices are specific times. The swimming pool facility in the hotel was amazing and super quiet from the hours of nine up until around 12 p.m. All in all a very comfortable stay with healthful stuff for a very good price and I would highly recommend this hotel to anyone as long as the small aesthetic elements do not bother you. I will be booking this again if I ever visit Marrakesh once again."

"this is our hotel whenever we visit Marrakech great staff "

"Nice place"