Ratings based on 214 Verified Reviews

2.5 out of 5
43% of guests recommend
2.8 Room cleanliness
3.0 Service & staff
2.7 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
2 out of 5
Recommended
for Everyone
by A verified traveller

Front desk clerk was not helpful

Posted 19-Oct-2017
Pros: I liked the fact that I could book a room from long distance and not have mess with faxing and emailing. According to my son, the room was decent.
Cons: More helpful front desk attendants
Location: Denton Texas, There is plenty to do in this little, but dynamic town, from night life to football games at UNT.
While booking a second night at this same hotel, for my son, I accidently put my name in as the quest. When my son went to check in the desk clerk told him the problem, but did not offer any advice or type of help. When I spoke to the desk clerk on my son's cell phone, he still did not offer me any help, he just kept saying it is out of my hands. I finally called the booking agent had this resolved in a matter of minutes. The gentleman at Expedia totally rocked by fixing this situation for me !!
Comment from Hotel Management
27-Oct-2017 by hari, Hotel Management
Thank you for your feedback. Your feedback is valuable to us. We are sorry for the inconvenience you face and we'll strive to improve our performance of the front desk so that it matches your expectations. Thank you
1 out of 5
by A verified traveller from Bronx New York

Stay away

Posted 02-Oct-2017
My experience at this hotel was terrible they have a serious problem with bed bugs and cleanliness I will not recommend this Hotel to anyone.
Comment from Hotel Management
27-Oct-2017 by hari, Hotel Management
We are sorry for the incovenience you have faced. We'll improve our maintenance so that it meets your expectations. Thank you for your valuable feedback.
3 out of 5
by A verified traveller

About Americas Hotel

Posted 12-Sep-2017
Pros: The hardwood floor was a surprise
Cons: The outdoor or the hotel needs to be improved and especially the front area facing the street. Some of the electric sockets were not working
Location: Centrally located to major roads. Close to many shopping centers.
I was surprised about the outside condition of this hotel. It is dated none inviting. It is not my type or hotel but many of the hotels that I wanted were all fully booked. This hotel was recommended to me and I took it just to find a place to sleep since it was late at night. The inside and outside of the hotel were clean. It had a hardwood floor and neatly kept. I enjoyed my sleep and felt fine once I got in and locked my door.
Comment from Hotel Management
27-Oct-2017 by hari, Hotel Management
Thank you for the feedback. Your feedback is valuable to us. We'll improve the maintenance of this hotel so that it matches your expectations. Thank you.
1 out of 5
by A verified traveller

Very old property and in serious disrepair

Posted 07-Sep-2017
Rooms are old, furniture damaged, door wasn't secure, could see light around the door with 1/4" gaps open to the outside. Terrible overall, an old Ramada property that needs to be torn down and rebuilt. Some tenants live here, and junk around rooms outside. Super 8 across the street seems to be a much better choice.
Comment from Hotel Management
27-Oct-2017 by hari, Hotel Management
We are sorry for the incovenience you have faced. We'll improve our maintenance so that it meets your expectations. Thank you for your valuable feedback.
3 out of 5
Recommended
for Everyone
by A verified traveller from Mexico

Posted 18-Aug-2017
Well overall. Only a lot of cigar smell and humidity
2 out of 5
by Russell

Nasty out dated room bugs in rooms

Posted 13-Aug-2017 on Hotels
The only thing good about this hotel is the restaurant next door. Drugs, Hookers and nasty rooms. Bugs in the rooms
1 out of 5
by A verified traveller

Bed Bugs, Roaches, Horrible

Posted 13-Aug-2017 on Hotels
Bed Bugs, Roaches, Horrible.
Comment from Hotel Management
18-Aug-2017
We do inspection on our rooms every month and we get clean certificate from the department. If at all any room is infested with bugs, we get the treatment done and only after proper validation we rent the rooms. Please don't make fake comments. We are sorry about the bad experience.
1 out of 5
by george

Posted 31-Jul-2017 on Hotels
This hotel is bad , please don't ever surges this to me again.
Comment from Hotel Management
18-Aug-2017
We do inspection on our rooms every month and we get clean certificate from the department. If at all any room is infested with bugs, we get the treatment done and only after proper validation we rent the rooms. We are not sure what went wrong in your stay. We hope to serve you better next time.
4 out of 5
by Gary

This traveller left a rating score only Posted 10-Jul-2017 on Hotels
1 out of 5
by A verified traveller

Not worth what I paid for it!!

Posted 05-Jul-2017
Pros: Nothing
Cons: Everything
Not worth it! THere is nothing to add to what I've already written!!
Comment from Hotel Management
18-Aug-2017 by hari, Hotel Management
We wish to know any suggestions and make this place better. We hope your next stay will be a much better one.