I chose this hotel as it looked comfortable, with good facilities (spa, pool, etc) to help me relax during my stay in Kraków, which was for business purposes. It is located inconveniently, very far from the old town centre in an area with no restaurants, but I was aware of this when I booked. I would urge any potential guest to consider the following before choosing this hotel:
- The swimming pool is tiny, you can barely do more than sit in it
- Pool and spa are unavailable in the morning, and the service was surly
- The restaurant has a v limited menu and closes at 9pm
- The bar closes at 10pm
- Wifi only works on the ground floor, not in the rooms
- No tea/coffee making facilities in the room
- Antiquated cathode ray tube TV with few channels, none in English (I got by with Spanish)
Sadly this was a very disappointing experience, the first time this has happened with Expedia.