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Overview of Hotel Sympozjum & SPA

Photo gallery

Guest reviews

3.8 / 5Good
118 reviews
Guests rated this property 4.2/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air conditioning

Map

Highlights

Popular LocationICE Krakow Congress Centre8 min drive
Popular LocationDragon's Den14 min drive
RestaurantCukiernia Zając1 min walk
RestaurantBar Ruczaj2 min walk
AirportKrakow (KRK-John Paul II - Balice)20 min drive

Choose dates to view prices

  • Classic Room

    Room amenities

    • 264 sq ft
    • City view
    • Sleeps 2
    • 1 Queen Bed OR 2 Single Beds
    More details
  • Executive Room

    Room amenities

    • 264 sq ft
    • City view
    • Sleeps 3
    • 1 Double Bed OR 2 Single Beds
    More details
  • Apartment, 1 Bedroom

    Room amenities

    • 377 sq ft
    • City view
    • Sleeps 4
    • 1 Double Bed and 1 Double Sofa Bed
    More details

About this area

Krakow

Located in Zakrzowek neighbourhood, Hotel Sympozjum & SPA is connected to a shopping centre. Oskar Schindler Factory and National Museum are cultural highlights, and some of the area's notable landmarks include Wawel Castle and Main Market Square. Looking to enjoy an event or a game while in town? See what's going on at Wisla Stadium, or consider a night out at Cellar Under the Rams. Kayaking offers a great chance to get out on the surrounding water, or you can seek out an adventure with mountain biking and hiking/biking trails nearby.

Map
Popular Location

What's nearby

  • ICE Krakow Congress Centre - 8 min drive
  • Dragon's Den - 14 min drive
  • Sanctuary of Divine Mercy - 14 min drive
  • Wawel Castle - 14 min drive
  • Wawel Cathedral - 18 min drive

Getting around

  • Krakow Plaszow Station - 6 min drive
  • Krakow (KRK-John Paul II - Balice) - 20 min drive

Restaurants

  • Rozmaryn — 1 min walk
  • Cukiernia Zając - 1 min walk
  • Bar Ruczaj - 2 min walk
  • Pizza Accanto - 2 min walk
  • Cukiernia Kogiel-mogiel - 7 min walk

About this property

Hotel Sympozjum & SPA

4-star Art Deco hotel connected to the convention centre in Zakrzowek
This smoke-free hotel features a full-service spa, a restaurant and an indoor pool. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a sauna are on-site. All 80 soundproofed rooms feature free wired Internet and minibars. For a bit of entertainment, guests will find TVs with satellite channels, and other amenities include fridges and room service.
Hotel Sympozjum & SPA offers 80 forms of accommodation with minibars and laptop-compatible safes. Satellite televisions are provided. Bathrooms include a shower and hairdryers.
Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Recreational amenities at the hotel include an indoor pool and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Krysztalowe spa has 6 treatment rooms. Services include hot stone massages, facials, body scrubs and body treatments. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

Property amenities

Internet

Available in all rooms: Free wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free nearby parking
Self parking: PLN 30 per night
Extended parking: PLN 40 per night
Limited parking spaces
24-hour return airport shuttle (surcharge)
Local area shuttle (surcharge)
Return train station shuttle (surcharge)
Limo/town car service

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: PLN 40 per person
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available
Coffee/tea in a common area

Things to do

Full-service spa
Indoor pool
Sauna
Shopping

Family friendly

Dry-cleaning service
Free cots/infant beds
Indoor pool
Laundry facilities
Fridge
Rollaway/extra beds (surcharge)
Soundproofed rooms

Conveniences

Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
Polish

Business services

Business centre
Meeting rooms
Conference centre (5996 square feet of space)

Outdoors

Garden
Terrace

Spa

6 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Facials
Hydrotherapy
Manicures and pedicures
Massage - hot stone
Massage/treatment rooms
Mud bath
Sauna
Hot tub
Steam room
Turkish bath/hammam

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible business centre
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)

More

Designated smoking areas (fines apply)
TV in reception

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Free cots/infant beds
Hypo-allergenic bedding
Linens
Rollaway/extra beds (surcharge)

Bathroom

Hairdryer
Shower
Towels

Entertainment

Satellite channels
TV

Food and drink

Free bottled water
Minibar
Fridge

More

Connecting rooms available
Desk
Free newspapers
Iron/ironing board (on request)
Laptop-compatible safe
Laptop-friendly workspace
Soundproofing
Turndown service

Policies

Check-in

Check-in between 2 PM and midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

24-hour airport shuttle service is available
Fees may apply; contact the property in advance to make arrangements

Pets

Pets are allowed for an extra charge of PLN 25 per pet, per night
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for PLN 100 per night.
Free cots (infant beds)

Payment types at the property

American Express
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: PLN 40 per person (approximately)
  • Airport shuttle fee: PLN 100 per vehicle (one way)
  • Self-parking fee: PLN 30 per night
  • Extended parking fee: PLN 40 per night
  • Pet fee: PLN 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PLN 100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitiser.
  • For traveller safety, the following measures are in place: social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.
  • Individually wrapped food options are available for breakfast.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

We should mention

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Sympozjum Krakow
Hotel Sympozjum
Sympozjum Krakow
Sympozjum
Sympozjum Hotel Krakow
Hotel Sympozjum & SPA Hotel
Hotel Sympozjum & SPA Krakow
Hotel Sympozjum & SPA Hotel Krakow

Frequently asked questions

Guest reviews

5 - Excellent
27
4 - Good
56
3 - Okay
22
2 - Mediocre
9
1 - Poor
4
4.2
Cleanliness
4.2
Service and Staff
3.5
Amenities
3.7
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Nice clean, comfortable room. Very reasonable price.

Stayed 1 night in Feb 2020

1/5

  • Liked: Cleanliness
  • Disliked: Staff & service, property conditions & facilities

The staff not friendly, no eye contact. Room too hot. Bed topper covered in plastic so not comfortable. Help your self to the mini bar but was empty. Far out from centre but tram was close to hotel. Came back to hotel at 10pm & bar shut. Hotel dark as not all the lights were on. At least 20 mins on a tram from centre. Didn't check out Spa as left after 1 night & booked another hotel for next 3 nights. When booking out was not asked why we were leaving early.

Stayed 4 nights in Dec 2019

2/5

  • Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible

The hotel is very dated, breakfast was shocking, very limited, toaster broken and one morning the electrics failed and breakfast room was in darkness, staff very unhelpful

Stayed 3 nights in Nov 2019

3/5

  • Disliked: Cleanliness

Stayed 1 night in Oct 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff all nice, hotel very clean and a very good breakfast.

Stayed 3 nights in Oct 2019