Deauville Plage Holidays from £136

Staff was welcoming, central location

Malgré un petit contretemps à mon arrivée concernant le manque de serviettes pour prendre ma douche, le problème a été réglé en moins de 30 minutes, ce que j'ai beaucoup apprécié. Le personnel est très accueillant, professionnel et toujours prêt à aider. Une mention spéciale à l'équipe du buffet et du restaurant, qui offre un excellent service et répond rapidement à toutes les demandes avec le sourire. Dans l'ensemble, j'ai passé un très agréable séjour. Je recommande vivement cet hôtel pour la qualité de son service et l'amabilité de son personnel.

You get what you pay for. The staff was very unhelpful. After our first night, housekeeping removed the blanket from our bed and we slept that night with no blanket as we got back late. We let staff know the following morning and said it would be taken care of. We came back late that night and there was still no blanket. The front desk said they would bring up a blanket (again) and not until my husband went back downstairs did they address it and after 30 more minutes of bringing us sheets, they took a blanket off a vacant room. This left us very confused why our blanket was removed from the room in the first place. The breakfast was okay, definitely not a selling point though. The location was the bright spot of the hotel as it was conveniently located near casa port and not far from everything else.

Check in was kind of wonky. They don't accept euro coins as payment for local taxes but take euro paper. Which is kind of confusing since it was only 4 euro to pay the local taxes I didn't have local currency in a low enough denomination to pay so I had to wait an extended period of time to have them get me change for 200 dirhams. The check-in person which I don't know his name because they did not have a name-tag or give a proper introduction was egotistical and condescending. Which is not good as the face of the hotel. The room was ok and the area the hotel was in was ok. Would not stay here again unless there wasn't another option as there are too many options of other places to stay.

on a passer une merveilleux séjour tout etait parfait tt etait propre le staff a lecoute la vue etait impressionnante je recommande