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"We recently stayed at your hotel – April 26 and 27. With great expectations we were so excited about coming to Death Valley and staying at the Ranch for our 51st wedding anniversary. We paid over $700 for the two nights and were expecting a wonderful experience. We arrived in the afternoon of the 26th. We made it very clear when we checked in that my husband was on a walker and we would need to have a very accessible room. We were given room 711. After paying over $700 for two nights, we were put in a terrible room. Even though the hotel has a better rooms advertised. Needless to say, my husband had to go through much sand and debris since construction was going on. Also – no handicap parking. He now was having to drag our luggage through the dirt and sand to even get to the door. Upon arrival at the room, we found the following – 1. A pair of men’s cargo shorts lying on the floor 2. What appeared to be fresh blood on one of the pillowcases 3. A broken coffee maker. The holder for the coffee pod was missing and therefore unusable. 4. Construction crew walking past our back door, so we could not even open the doors and have the sunshine in. One the 27th, coming back from a day of sightseeing, and drudging through the sand again, our hallway was filled with cigarette smoke. On the 26th, when we arrived, we were ready for a great meal. We were told the Steak House was great, so we made a reservation, as we were told, and proceeded to our 5:30 reservation. We ord"

"The restaurant stunk from cigarettes since it is connected to the casino. Don't bother eating there."

"It served what I need."

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"Parking was right next to my room, which made loading and unloading easy. The staff were very courteous and went the extra mike to make sure I had everything I needed."

"Great place to crash, near food , bars, casino."

"We enjoyed our stay at the Casita. The host was wonderful with communication and providing great amenities. The Casita had everything you could need for your stay. The host had thought of everything and provided many things. They had ice, robes, slippers, coffee pods, hot chocolate, candy, toiletries, and more. The bedding was so nice and comfortable. Was definitely a luxury feel Casita. Will definitely recommend to friends and family that visit the area."

"No help from management in urgent situation"

"Clean, quiet, good breakfast, friendly efficient staff, laundry room, adequate parking."