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Reviews of One Hotel & Restaurant

4 out of 5
One Hotel & Restaurant
Via Fra Galgario, 1, Dalmine, BG

Reviews

8.4

Very good

Rating 10 - Excellent. 53 out of 136 reviews" "
Rating 8 - Good. 56 out of 136 reviews" "
Rating 6 - Okay. 17 out of 136 reviews" "
Rating 4 - Poor. 8 out of 136 reviews" "
Rating 2 - Terrible. 2 out of 136 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Angelina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to travel to Milan Bergamo airport from hotel. Room and hotel very clean
Stayed 1 night in Oct 2023
Response from staff One Hotel on 8 Oct 2023
Thanks for the nice review Angelina! Hope to have you back soon!!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
excellent staff nice property
Stayed 1 night in Sep 2023
Response from staff one hotel on 8 Oct 2023
Dear Daniel, thanks for the review! We're glad you enjoyed your stay in the hotel! Best regards

10/10 Excellent

Anton

Stayed 1 night in Sep 2023
Response from Staff One Hotel on 23 Oct 2023
Thanks for the great grade/review! We're glad all the comforts were appreciated.

10/10 Excellent

juancarlos

Liked: Cleanliness, staff & service
comfortable , great rooms !! super breakfast
Stayed 2 nights in Sep 2023
Response from Staff One HOtel on 8 Sept 2023
Thanks for the great review Juancarlos. We're glad everything was comfortable during your stay! Hope to see you again soon.

4/10 Poor

Petar

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Lyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Marti

Stayed 1 night in Jun 2022

8/10 Good

Alem

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Rahela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

6/10 Okay

sandra

Business traveller
Disappointing
Basic hotel, which although recently built Needs care and attention to detail to make It more acceptable for business clients.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2019

8/10 Good

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting friends
A good experience, I was there visiting cities and friends...the hotel is in a good location
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, modern, interesting nightlife
The hotel was modern and clean. Hotel staff was friendly. Check-in is available 24 hours which we took advantage of arriving late from Malpensa airport. A couple things to note, when arriving late the city which the hotel is in has quite an interesting night scene. We were greeted by many "ladies of the night" while driving towards the hotel. In the morning we could see a nuclear plant from our balcony.
Stayed 1 night in Nov 2018

10/10 Excellent

yusuf ziya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy beds, good breakfast, friendly staff, highly recommend. Also restaurant next door is exceptional !
Stayed 2 nights in Sep 2017

10/10 Excellent

Eva, Warsaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel while exploring italy
Recomend this hotel + clean + modern hotel and rooms + WiFi + Parking + Garage + Breakfast + Helpfull staff + 30 min from Bergamo Airport

8/10 Good

Ken, Ontario, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One Night Stay
No WiFi in room on 3rd floor. Unpleasant neighbourhood, but close to motorway.

10/10 Excellent

frank, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel , great breakfast, wifi works well.
Quiet rooms. Very modern and clean. Helpful staff. 10 mins from Bergamo. Wifi worked well. Free parking. Yes I would stay there again.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Tutto bene ma sta diventando un po' vecchiotto.....Peccato.
Stayed 1 night in Sep 2023
Response from Gaia/Reception One Hotel on 14 Sept 2023
Gentile Sig.ra Sylvie, per prima cosa vorrei ringraziarla di aver trovato il tempo di lasciarci questa recensione e farci sapere come ha trascorso il suo soggiorno in struttura. Mi spiace abbia trovato l'hotel "un po' vecchiotto", soprattutto perché è ormai qualche mese che abbiamo iniziato ristrutturazioni, novità e cambiamenti anche rispetto all'ultima volta che è stata da noi (febbraio di quest'anno). Abbiamo sostituito le moquette in tutte le camere con pavimenti in legno, televisioni e materassi nuovi, riverniciatura di tutta la facciata dell'hotel, creazione di una veranda esterna e alcune camere nuove! Abbiamo migliorato (e ancora tutt'ora stiamo migliorando) la sala colazioni, proprio per non lasciare nulla al caso, e rendere quindi gradevole il soggiorno degli ospiti in ogni minimo dettaglio.Ci tengo a specificare che sappiamo benissimo di poter fare ancora meglio, siamo convinte che non si smetta mai di poter migliorare e imparare dalle critiche costruttive altrui.Siamo comunque dispiaciute per lei non sia stato così, e speriamo di poter fare meglio la prossima volta. La ringrazio e saluto cordialmente.

8/10 Good

Andrea

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2023
Response from Staff One Hotel on 11 Feb 2023
Grazie Andrea della recensione lasciataci! Siamo contenti il tuo soggiorno presso la nostra struttura sia stato soddisfacente e speriamo di riaverti presto come nostro gradito ospite! Cordialmente

10/10 Excellent

Flavio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo
Stayed 1 night in Feb 2023
Response from Staff One Hotel on 11 Feb 2023
Gentile Fabio, grazie di aver espresso un così buon feedback nei confronti della nostra struttura! L'aspettiamo presto come nostro gradito ospite. Cordialmente,

10/10 Excellent

Salvatore

Stayed 1 night in Oct 2022
Response from Staff One Hotel Dalmine**** on 18 Oct 2022
Buongiorno Sig. Salvatore,grazie di aver lasciato questa ottima recensione. Siamo molto contenti che il suo pernottamento presso la nostra struttura sia stato confortevole e di suo gradimento.In attesa di averla nuovamente come nostro gradito ospite cordialmente salutiamo.

10/10 Excellent

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour.
Personnel très professionnel et efficace. Que du bonheur. Hôtel très silencieux et très confortable. Je recommande même si la zone est un peu perdue on est très vite sur Bergame. Très bon rapport qualité prix pour un hôtel Italien.
Stayed 1 night in Aug 2022
Response from Davide on 25 Aug 2022
Nous sommes extrêmement heureux d'avoir répondu à vos attentes et restons disponibles pour d'autres séjours futurs si vous en avez besoin

8/10 Good

Dennis

Liked: Staff & service
Stayed 1 night in Aug 2022
Response from Davide on 25 Aug 2022
Thank you very much for your kind feedback, it is a pleasure for us to know that we met your expectations and we look forward to welcome you again.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Davide on 25 Aug 2022
Thank you very much for your kind feedback, it is a pleasure for us to know that we met your expectations and we look forward to welcome you again.

10/10 Excellent

Kari-Anne

Stayed 1 night in Jul 2022
Response from Davide on 25 Aug 2022
Thank you very much for your kind feedback, it is a pleasure for us to know that we met your expectations and we look forward to welcome you again.

10/10 Excellent

Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aria condizionata
Stayed 1 night in Jul 2022
Response from Davide on 25 Aug 2022
Thank you very much for your kind feedback, it is a pleasure for us to know that we met your expectations and we look forward to welcome you again.

8/10 Good

Mia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint
Fint og rent. Ikke stort værelse, men godt til en enkelt overnatning på gennemrejse
Stayed 1 night in Jul 2022
Response from Davide on 25 Aug 2022
Thank you very much for your kind feedback, it is a pleasure for us to know that we met your expectations and we look forward to welcome you again.

6/10 Okay

Sara

Stayed 1 night in Jul 2022
Response from Davide on 25 Aug 2022
Thank you very much for your kind feedback, it is a pleasure for us to know that we met your expectations and we look forward to welcome you again.

6/10 Okay

Francesco

Stayed 1 night in Jun 2022

8/10 Good

Carl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palvelu nopea ja asjalista
Stayed 1 night in Jun 2022

10/10 Excellent

ruben

Stayed 1 night in Jun 2022

10/10 Excellent

ALIASGHAR

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Ottomo personale
Stayed 1 night in May 2022

8/10 Good

Giorgio

Stayed 1 night in May 2022

10/10 Excellent

Adriano

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Camera accogliente e pulita, staff molto cordiale e disponibile.
Stayed 2 nights in May 2022

6/10 Okay

Heinz

Business traveller
Liked: Cleanliness
Stayed 1 night in May 2022

2/10 Terrible

Mario

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dopo aver lamentato un guasto dell’aria condizionata e la pulizia scadente della camera, non siamo stati ascoltati. Servizio abbastanza scadente.
Stayed 1 night in May 2022

8/10 Good

Giampiero

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Giovanni

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Gianni

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Cataldo

Stayed 1 night in Sep 2021

10/10 Excellent

NATANAEL

Liked: Cleanliness
Stayed 1 night in Sep 2021

10/10 Excellent

Henri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belles prestations et service professionnel.
Très bel hôtel, le service est impeccable, les chambres sont spacieuses, proche de la ville de Bergame a visité absolument. Seul bémol l'autoroute et l'aéroport, mais l'insonorisation règle le problème.
Stayed 1 night in Aug 2021

10/10 Excellent

Isabella

Liked: Cleanliness, property conditions & facilities
Helt ok
Helt ok ställe, men kändes lite trött. Vi hade ingen tvål på rummet, sängen var riktigt hård. Men annars var allt helt ok, rent och fräscht och stora rum! Läget är lite märkligt.
Stayed 1 night in Aug 2021
Response from CARMEN on 19 Aug 2021
Buongiorno Isabella, la ringraziamo per le gentile referenze avute nei ns. riguardi, l'aspettiamo presto a farci visita. Tutto lo STAFF di ONE HOTEL DALMINE

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021

10/10 Excellent

Burgunde

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gut gelegenes Hotel nahe Autobahn Ausfahrt Hotel neu sehr große, saubere Zimmer
Stayed 1 night in May 2021

4/10 Poor

Stefano

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
esperienza negativa
Le stanze sono rumorose e soprattutto avendo speso € 68 per una camera singola non c’era il BIDET!! La colazione non è di qualità
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
4 stelle?
posizione comoda vicino all'autostrada, camere piccole per essere un 4 stelle, pochi accessori nella stanza, niente bollitore, frigo bar vuoto, kit bagno povero.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Andrea

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2019