Decent hotel, close to Galleria.
Hotel lobby is pretty, welcoming. Rooms need better maintenance. Bath faucet shot off during shower and almost injured person. Staff sent us to another room to bathe, & faucet there looked ready to blow off also. Management never followed up with us, only took off parking for our trouble.
Comment from Hotel Management
10-Mar-2016 by Theresa B., Hotel Management
Thank you so much for taking the time to provide your feedback regarding your stay. We’re so sorry that we delivered a less than exceptional experience for you, and I have worked with our engineering team to ensure that this does not affect other guests. On a positive note, we’re happy you found our lobby to be attractive! If your plans bring you back to Dallas in the future, we hope you will give us another chance to make sure you have the amazing stay you deserve.