Dear Valued Customer, Thank you so much for your stay with us. We would like to apology about what made you felt uncomfortable during your stay. This have been report to our manager for improving services and training purpose. Best wishes for your. Best Regards.

Dear Mr. Jason, Thank you so much for your kind review on Expedia. Such an honor to have you here. Best wishes for you and your family, we are looking forward to welcoming you back again. Best Regards.

Dear Valued Customer, Warmest Greetings from Song Cong hotel Da Nang ! Thank you so much for your stay and your kind comments for us ! So great to hear that you loved and enjoyed our hotel. Your kind compliment has been shared to entire team to motivate them in keeping up the good works and strive harder for customer's satisfaction. Once again, thank you so much and we are looking forward to welcoming you back soon and making your next stay even more enjoyable! Best regards,

Dear Valued Customer, Warmest Greetings from Song Cong hotel Da Nang ! Thank you so much for your stay and your kind comments for us ! So great to hear that you loved and enjoyed our hotel. Your kind compliment has been shared to entire team to motivate them in keeping up the good works and strive harder for customer's satisfaction. Once again, thank you so much and we are looking forward to welcoming you back soon and making your next stay even more enjoyable! Best regards,

Dear Valued Customer, Warmest Greetings from Song Cong hotel Da Nang ! Thank you so much for your stay and your kind comments for us ! So great to hear that you loved and enjoyed our hotel. Your kind compliment has been shared to entire team to motivate them in keeping up the good works and strive harder for customer's satisfaction. Once again, thank you so much and we are looking forward to welcoming you back soon and making your next stay even more enjoyable! Best regards, Hoang Vu (Guest Relations Manager)

Dear Valued Customer, Thank you for choosing Song Cong Hotel as a destination for your holiday and taking your time for valuable feedback here. So great to receive your sweet words for us here. We sincerely appreciate your kind compliment on our through insight hotel service which is very useful for upcoming traveller. Your feedback is also one of the biggest motivations for our staff to continue their devotions on working well. Once again, thank you for your stay and we do hope to welcome you back soon for another vacation in a near future. Wish you all the best ! Best regard,

Dear Valued Customer, Thank you for choosing Song Cong Hotel as a destination for your holiday and taking your time for valuable feedback here. So great to receive your sweet words for us here. We sincerely appreciate your kind compliment on our through insight hotel service which is very useful for upcoming traveller. Your feedback is also one of the biggest motivations for our staff to continue their devotions on working well. Once again, thank you for your stay and we do hope to welcome you back soon for another vacation in a near future. Wish you all the best ! Best regard,

Dear Susan, Warmest Greeting from Song Cong Hotel, Thank you so much for your stay and taking the time to share your experience during your stay here. Besides, we want to sincerely apologize for any discomfort you had experienced during your stay. We are to regret to learn that some our services did not meet all your expectations. We are reviewing all field you highlight and much more training will have been carried on daily basis to improve quality as well as service. About your oppinion, we have informed to Hotel Management, we would resolve it in soonest. Please be assured that what you have experienced certainly does not reflect the type of Song Cong Hotel service we strive to provide. Once again thank you for your time to post and do hope to welcome you back soon for better vacation in a near future! Best regards, Vu Hoang Guest Relations Manager

Dear Valued Customer, Warmest Greetings from Song Cong hotel Da Nang! Thank you so much for your stay and your kind comments for us! So great to hear that you loved and enjoyed our hotel. Your kind compliment has been shared to entire team to motivate them in keeping up the good works and strive harder for customer's satisfaction. Once again, thank you so much and we are looking forward to welcoming you back soon and making your next stay even more enjoyable! Best regards.

Dear Valued Customer, Warmest Greetings from Song Cong Hotel Da Nang, Thank you so much for your stay and taking the time to share your experience during your stay here. Besides, we want to sincerely apologize for any discomfort you had experienced during your stay. We are to regret to learn that some our services did not meet all your expectations. We are reviewing all field you highlight and much more training will have been carried on daily basis to improve quality as well as service. Kindly please forgive us about those inconvenience. We will try to improving our facilities and service in the future. Best Regards.

Dear Alan R, Thank you for choosing Song Cong Hotel as a destination for your holiday and taking your time for valuable feedback here. So great to receive your sweet words for us here. We sincerely appreciate your kind compliment on our through insight hotel service which is very useful for upcoming traveller. Your feedback is also one of the biggest motivations for our staff to continue their devotions on working well. Once again, thank you for your stay and we do hope to welcome you back soon for another vacation in a near future. Wish you all the best !

Dear Valued Customer, Warmest Greetings from Song Cong Hotel Da Nang ! Thank you so much for your stay and your kind comments for us ! So great to hear that you loved and enjoyed our hotel. Your kind compliment has been shared to entire team to motivate them in keeping up the good works and strive harder for our guest's satisfaction. Once again, thank you so much and we are looking forward to welcoming you back soon and making your next stay even more enjoyable. Best regards,

Dear Asha, Warmest Greeting from Song Cong Hotel, Thank you so much for choosing our hotel as a destination for your holiday and providing a great feedback about your stay with us. So great to receive your sweet words for us here. We sincerely appreciate your kind compliment on your through insight hotel service which is very useful for upcoming traveller. Your feedback is also one of the biggest motivations for our staff to continue their improve their skill for working better. Once again, thank you so much. And it would be a true pleasure to have you back again in a foreseeable future. Best regards,

Dear Valued Customer, Warmest Greetings from Song Cong Hotel Da Nang ! Thank you so much for your stay and your kind comments for us ! So great to hear that you loved and enjoyed our hotel. Your kind compliment has been shared to entire team to motivate them in keeping up the good works and strive harder for our guest's satisfaction. Once again, thank you so much and we are looking forward to welcoming you back soon and making your next stay even more enjoyable. Best regards,

Dear Mr. Joseph, Warmest Greetings from Song Cong Hotel Da Nang ! Thank you so much for your stay and your kind comments for us ! So great to hear that you loved and enjoyed our hotel. Your kind compliment has been shared to entire team to motivate them in keeping up the good works and strive harder for our guest's satisfaction. We are apologize about wrong information for breakfast time. We already fixed it on our breakfast coupon. Once again, thank you so much and we are looking forward to welcoming you back soon and making your next stay even more enjoyable. Best regards,

Dear Valued Customer, Warmest Greetings from Song Cong hotel Da Nang ! Thank you so much for your stay and your kind comments for us ! So great to hear that you loved and enjoyed our hotel. Your kind compliment has been shared to entire team to motivate them in keeping up the good works and strive harder for customer's satisfaction. Once again, thank you so much and we are looking forward to welcoming you back soon and making your next stay even more enjoyable! Best regards, Viet Tran (Assistant Front Office Manager, Guest Relations Manager)

Dear Mr. Kim, Warmest Greetings from Song Cong Hotel Da Nang, Thank you so much for your stay and taking the time to share your experience during your stay here. Besides, we want to sincerely apologize for any discomfort you had experienced during your stay. We are really sorry about some our services did not meet all your expectations. We are reviewing all field you highlight and much more training will have been carried on daily basis to improve quality as well as service. However we believe that our services and staff passed and made your stay even more comfortable. Once again thank you so much and we look forward to welcoming you back in the future. Thanks and Best regards,

Dear Valued Customer, Warmest Greetings from Song Cong hotel Da Nang ! Thank you so much for your stay and your kind comments for us ! So great to hear that you loved and enjoyed our hotel. Your kind compliment has been shared to entire team to motivate them in keeping up the good works and strive harder for customer's satisfaction. Once again, thank you so much and we are looking forward to welcoming you back soon and making your next stay even more enjoyable! Best regards, Viet Tran (Assistant Front Office Manager, Guest Relations Manager)

Dear Valued Customer, Warmest Greetings from Song Cong hotel Da Nang ! Thank you so much for your stay and your kind comments for us ! So great to hear that you loved and enjoyed our hotel. Your kind compliment has been shared to entire team to motivate them in keeping up the good works and strive harder for customer's satisfaction. Once again, thank you so much and we are looking forward to welcoming you back soon and making your next stay even more enjoyable! Best regards,

Dear Valued Customer, Thank you for choosing Song Cong Hotel as a destination for your holiday and taking your time for valuable feedback here. So great to receive your sweet words for us here. We sincerely appreciate your kind compliment on our through insight hotel service which is very useful for upcoming traveller. Your feedback is also one of the biggest motivations for our staff to continue their devotions on working well. Once again, thank you for your stay and we do hope to welcome you back soon for another vacation in a near future. Wish you all the best ! Best regard, Viet Tran (Assistant Front Office Manager, Guest Relations Manager)

Dear Mr Chris Lee, Warmest greetings from Song Cong Hotel Da Nang, Thank you so much for your recent stay and kind compliment for us. Such an honor to had a chance for served you here. This is gonna be a huge motivation for us. We are happy when you are enjoyed your stay. Once again thank you so much and we look forward to welcoming you back in the future. Best Regards, Viet Tran (Assistant Front Office Manager, Guest Relations Manager)

Dear Valued Customer, Warmest Greetings from Song Cong hotel Da Nang ! Thank you so much for your stay and your kind comments for us ! So great to hear that you loved and enjoyed our hotel. Your kind compliment has been shared to entire team to motivate them in keeping up the good works and strive harder for customer's satisfaction. Once again, thank you so much and we are looking forward to welcoming you back soon and making your next stay even more enjoyable! Best regards, Viet Tran (Assistant Front Office Manager, Guest Relations Manager)

Dear Valued Customer, Warmest greetings from Song Cong Hotel Da Nang, Thank you so much for your recent stay and valuable feedback for us. I am very sorry that your stay was compromised by thinking our hotel has been built for commercial offices. Actually it had been designed as a combination of Asian way. And might be the decor of bathroom is the thing you felt discomfort. We are going to improving our bath room with shower curtain and bath mat. Beside that, we still have a lot of thing to do during this low season. Anyway, we are really happy for received your feed back. We look forward to welcoming you back in the future without any discomfort. Thanks and Best Regards, Viet Tran (Assistant Front Office Manager, Guest Relation Manager)

Dear Valued Customer, Warmest greetings from Song Cong Hotel Da Nang, Thank you so much for your recent stay and kind feedback for us. So good to know that you enjoyed the stay. However, we also apologize about the bathroom. It had been designed as Asian way so i know why you feel not good about it. However, we will take this seriously and report to the GM for considering about making curtain on it. Once again thank you so much and we look forward to welcoming you back in the future. Viet Tran (Assistant Front Office Manager, Guest Relation Manager)

Dear Valued Customer, Warmest Greetings from Song Cong Hotel! Thank you so much for choosing our hotel as a destination for your holiday and providing a great feedback about your stay with us. We are pleased to learn that you enjoyed your time at Song Cong Hotel Da Nang. Your sharing here put a smile on our faces, encouraged us to try our best and ensure the best services are given to our guests at all times. Once again thank you for everything and we look forward to welcoming you back in the future. Viet Tran (Assistant Front Office Manager, Guest Relation Manager)

Dear Valued Customer, Warmest Greetings from Song Cong hotel Da Nang ! Thank you so much for your stay and your kind comments for us ! So great to hear that you loved and enjoyed our hotel. Your kind compliment has been shared to entire team to motivate them in keeping up the good works and strive harder for customer's satisfaction. Once again, thank you so much and we are looking forward to welcoming you back soon and making your next stay even more enjoyable! Best regards, Viet Tran(Assistant Front Office Manager, Guest Relations Manager)

Dear Michael Trinh, Warmest Greetings from Song Cong hotel Da Nang ! Thank you so much for your stay and your kind comments for us. So great to hear that you loved and enjoyed our hotel. Your kind compliment has been shared to entire team to motivate them in keeping up the good works and strive harder for our guest’s satisfaction. Once again, thank you so much and we are looking forward to welcoming you back soon and making your next stay even more enjoyable! Best regards, Guest Relations Manager.

Dear Valued Customer, Warmest Greetings from Song Cong hotel Da Nang! Thank you so much for your stay and your kind comments for us! So great to hear that you loved and enjoyed our hotel. Your kind compliment has been shared to entire team to motivate them in keeping up the good works and strive harder for our guest’s satisfaction. Once again, thank you so much and we are looking forward to welcoming you back soon and making your next stay even more enjoyable! Best regards, Viet Tran (Assistant Front Office Manager, Guest Relation Manager)