Title: Gem Riverside Hotel Hoi An Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Gem Riverside Hotel Hoi An Family-friendly hotel with spa services and 24-hour front desk ![Family Quadruple Room, 2 Queen Beds, Bathtub | Balcony view](https://images.trvl-media.com/lodging/29000000/28860000/28853700/28853605/6dbffb0e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/29066626-6ec3-479b-b4f9-d388a888987e-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Front of property](https://images.trvl-media.com/lodging/29000000/28860000/28853700/28853605/3b6ac052.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Quadruple Room, 2 Queen Beds, Bathtub | Balcony view](https://images.trvl-media.com/lodging/29000000/28860000/28853700/28853605/9321c899.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Room, 2 Bedrooms, Connecting Rooms, River View | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/29000000/28860000/28853700/28853605/5a26b028.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Gem Riverside Hotel Hoi An creates a peaceful escape in central Hoi An with its refreshing poolside bar and rooms overlooking gardens. Guests savor local and international dishes at Ruby Restaurant, then stroll to nearby Tan Ky House while children enjoy the playground. 9.4 Exceptional ## Popular amenities - - - Housekeeping - Room service - Parking included - Spa £24 includes taxes & fees 9 Nov - 10 Nov ## Room options ### Check availability for these dates Tonight [Oct 13 - Oct 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=28853605&PinnedHotelID=28853605&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=28853605&PinnedHotelID=28853605&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 14 - Oct 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=28853605&PinnedHotelID=28853605&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=28853605&PinnedHotelID=28853605&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=28853605&PinnedHotelID=28853605&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=28853605&PinnedHotelID=28853605&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=28853605&PinnedHotelID=28853605&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=28853605&PinnedHotelID=28853605&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 8 of 8 rooms ![Superior Double Room, City View, Corner | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/29000000/28860000/28853700/28853605/0b546932.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, City View, Corner 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Portable fan Blackout curtains 5 bedrooms - 387 sq ft - 5 bedrooms - City view - Sleeps 3 - 1 King Bed ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/29000000/28860000/28853700/28853605/3f350a5f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double or Twin Room, Balcony, River View 8.8 Excellent 3 reviews ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Portable fan Blackout curtains - 409 sq ft - River view - Sleeps 3 - 1 King Bed OR 2 Large Single Beds ![Family Quadruple Room, 2 Queen Beds, Bathtub | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/29000000/28860000/28853700/28853605/fbd9d260.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Quadruple Room, 2 Queen Beds, Bathtub 8.0 Very good 1 review ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Portable fan Blackout curtains - 538 sq ft - 7 bedrooms - River view - Sleeps 5 - 2 Queen Beds ![Junior Suite, Connecting Rooms, River View | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/29000000/28860000/28853700/28853605/f718a7c1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Connecting Rooms, River View 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Portable fan Blackout curtains - 861 sq ft - 1 bedroom - River view - Sleeps 5 - 1 Queen Bed and 2 Large Single Beds ![Junior Suite, Balcony, River View | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/29000000/28860000/28853700/28853605/3778f4a4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Balcony, River View ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Portable fan Blackout curtains - 430 sq ft - 14 bedrooms - River view - Sleeps 3 - 1 King Bed ![Deluxe Room, 1 Queen Bed, Pool View, Ground Floor | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/29000000/28860000/28853700/28853605/eeee2c57.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Queen Bed, Pool View, Ground Floor 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Portable fan Blackout curtains Hairdryer - 452 sq ft - Sleeps 3 - 1 Queen Bed ![Deluxe Room, 2 Bedrooms, Connecting Rooms, River View | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/29000000/28860000/28853700/28853605/ac46f981.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Bedrooms, Connecting Rooms, River View ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Portable fan Blackout curtains 2 bedrooms - 818 sq ft - 2 bedrooms - River view - Sleeps 5 - 2 Large Single Beds and 1 Queen Bed ![Family Room, Pool View, Ground Floor | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/29000000/28860000/28853700/28853605/d05c230f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Pool View, Ground Floor 9.4 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Portable fan Blackout curtains 4 bedrooms - 538 sq ft - 4 bedrooms - Sleeps 4 - 2 King Beds ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/6000000/5250000/5244400/5244398/a856f875_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Angsana Lang Co Hue City - On private beach - Pool - Breakfast included - Spa 9.2 Wonderful 985 reviews £83 includes taxes & fees 14 Oct - 15 Oct [](https://www.expedia.co.uk/Da-Nang-Hotels-Angsana-Lang-Co.h5244398.Hotel-Information?chkin=2025-10-14&chkout=2025-10-15&rm1=a2®ionId=974&destination=Da Nang (and vicinity)&destType=MARKET&latLong=16.06076,108.217039&searchId=f642fd64-b3f3-4451-80ae-30ce581f43f6&top_cur=GBP) Ad ![Front of property](https://images.trvl-media.com/lodging/6000000/5250000/5241400/5241400/d02ec4a6.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Banyan Tree Lang Co Hue City - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FDa-Nang-Hotels-Gem-Riverside-Hotel-Hoi-An.h28853605.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FDa-Nang-Hotels-Gem-Riverside-Hotel-Hoi-An.h28853605.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C15.87150%2C108.33208&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=CLro5KTDrtHH7fAA_jliBvhkYnM=) 14, Luong Nhu Bich Street, Hoi An, Da Nang #### What's nearby - Hoi An Market - 7 min walk - 0.4 miles - Hoi An Cloth Market - 8 min walk - 0.5 miles - Hoi An Night Market - 13 min walk - 0.7 miles - Chua Cau - 13 min walk - 0.7 miles - An Bang Beach - 8 min drive - 3.9 miles #### Getting around - Ga Thanh Khe Station - 31 min drive - Da Nang (DAD-Da Nang Intl.) - 55 min drive #### Restaurants - ‪Trình Cafe & Bistro Hội An - ‬9 min walk - ‪Market Terrace - ‬8 min walk - ‪Hoi An Hai San - ‬12 min walk - ‪Blue Dragon Restaurant - ‬11 min walk - ‪The Noodle House - ‬9 min walk ## About this property ### Gem Riverside Hotel Hoi An Upscale family-friendly hotel near Hoi An Cloth Market Located close to Hoi An Market and Tan Ky House, Gem Riverside Hotel Hoi An provides a poolside bar, a terrace and a garden. Treat yourself to a massage or other spa services. The on-site local and international cuisine restaurant, Ruby Restaurant, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a playground and a hair salon. Other perks include: - An outdoor pool, along with sunloungers and pool umbrellas - Free self-parking - Full breakfast (surcharge), free bike hire and a round-trip airport shuttle (surcharge) - Express check-out, babysitting (surcharge) and outdoor furniture - Guest reviews speak highly of the helpful staff Room features All 59 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and safes. More conveniences in all rooms include: - Baths or showers, free toiletries and hairdryers - Flat-screen TVs with cable channels - Childcare services, electric kettles and portable fans ## Similar properties ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/2000000/1180000/1171000/1170935/748f0b81.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hadana Boutique Resort Hoi An Hoi An City Centre - Pool - Hot tub - Spa - Free WiFi 9.4 Exceptional 676 reviews £29 includes taxes & fees 21 Oct - 22 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=1170935&PinnedHotelID=1170935&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/103000000/102630000/102622500/102622423/7814b93a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Annam Heritage Boutique Hotel & Spa Hoi An City Centre - Pool - Breakfast included - Spa - Free WiFi 9.4 Exceptional 125 reviews £24 includes taxes & fees 12 Nov - 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Pool - Spa - Kids pool - Free WiFi 9.4 Exceptional 502 reviews £41 includes taxes & fees 17 Oct - 18 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=11505976&PinnedHotelID=11505976&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Beach shuttle (surcharge) - Onsite parking available only on request - Free self parking on site - Limited on-site parking ### Food and drink - Daily full breakfast available 6:30 AM to 10:00 AM for a fee: VND 200,000 for adults and VND 150,000 for children - A bar/lounge - A poolside bar - A restaurant - Couples/private dining - Snack bar/deli ### Restaurants on site - Ruby Restaurant ### Things to do - Books - Ecotours - Free bicycle rentals - Outdoor pool - Playground - Scooter/moped rentals - TV in common areas ### Family friendly - In-room babysitting - Laundry facilities - Outdoor pool - Playground - Rollaway/extra bed (surcharge) - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Hair salon - Laundry facilities - Lockers - Luggage storage - Safe at front desk - Shared microwave - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Wedding services ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On the riverwalk - Outdoor furniture - Pool loungers - Pool umbrellas - Terrace ### Spa - Massage - Spa services ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Handrails in stairways - Lift - Low-height electrical sockets in bathroom - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchairs on site ### More - 1 building - 4 floors - Built in 2018 - Designated smoking areas - Reception hall ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Rollaway/extra bed (surcharge) ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Slippers - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Electric kettle - Free bottled water - Limited room service - Minibar ### More - Air conditioning - Connecting rooms available - Desk - Laptop workspace - Phone - Portable fan - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 15 ### Check-out Check-out before noon Contactless check-out Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation The property charges 3 per cent for credit card payments Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation ### Renovations and closures The following facilities are closed on Monday, Thursday, Friday, Saturday and Sunday: - Restaurant - Full-service spa ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room Children aged 2 and younger eat free breakfast Rollaway/extra beds are available for VND 400000 per day. ### Payment types at the property ## Important information ### Optional extras - Fee for full breakfast: from approximately VND 200000 for adults and from VND 150000 for children - Airport shuttle fee: VND 350000 per vehicle (one-way, maximum occupancy 4) - Early check-in is available for a fee (subject to availability) - Rollaway bed fee: VND 400000 per day - Credit card charges are subject to a surcharge of 3 per cent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Additional fees apply to children from 3 to 11 years old for breakfast when sharing existing bedding. Property Registration Number 205207203 ### We should mention Pool access available from 6:00 AM to 9:30 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Gem Riverside Hotel Hoi Hoi An Gem Riverside Hotel Hoi Gem Riverside Hoi Hoi An Gem Riverside Hoi Gem Riverside Hoi An Hoi An Gem Riverside Hotel Hoi An Hotel Gem Riverside Hotel Hoi An Hoi An Gem Riverside Hotel Hoi An Hotel Hoi An ## Frequently asked questions ### Does Gem Riverside Hotel Hoi An have a pool? > Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 9:30 PM. ### How much does it cost to stay at Gem Riverside Hotel Hoi An? > As of 13 Oct 2025, prices found for a 1-night stay for 2 adults at Gem Riverside Hotel Hoi An on 9 Nov 2025 start from £24.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Da-Nang-Hotels-Gem-Riverside-Hotel-Hoi-An.h28853605.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Gem Riverside Hotel Hoi An pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Gem Riverside Hotel Hoi An? > Self-parking is free at this property. ### What time is check-in at Gem Riverside Hotel Hoi An? > Check-in start time: 2:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours. ### What time is check-out at Gem Riverside Hotel Hoi An? > Checkout is at noon. Late check-out is available for a fee. ### Does Gem Riverside Hotel Hoi An provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of VND 350000 per vehicle applies. ### Where is Gem Riverside Hotel Hoi An located? > This family-friendly Hoi An hotel is located on the riverwalk, within a 15-minute walk of Hoi An Cloth Market and Hoi An Market. Tan Ky House and Chua Cau are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Gem Riverside Hotel Hoi An Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 8.8 Location ### 9.6 Staff & service ### 9.0 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 359 8 - Good 104 6 - Okay 18 4 - Poor 4 2 - Terrible 5 ### 10/10 Excellent #### Jose 6 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice property great staff nice people very friendly and helpful ##### Jose Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Ian 14 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel ##### Ian Stayed 3 nights in Aug 2025 ### 8/10 Good #### Tung 23 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great pool and room is spacious . Breakfast buffet is okay, simple. ##### Tung Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Jacqueline 25 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Wonderful we loved this place we will definitely come back some day frount dest were wonderful frendly and accommodating the breakfast was amazing the rooms wonderful clean spacus you will be amazed and the spa for massages please do the massages out of this world wonderful ![](https://a.travel-assets.com/ugc/hotel-reviews/e127b1bd-3faf-4e0d-9b5d-7c92ef4ce93a-1750816086472.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8eafb6fa-8525-4a33-b335-9c31d203e892-1750816086300.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jacqueline Stayed 2 nights in May 2025 ### 10/10 Excellent #### Nishani 21 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing and helpful staff Helped arrange a great tour for me ##### Nishani Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Simon 16 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel outside the hustle of old town but close enough for a short walk over. Room was great, large beds for the kids and outdoor bathroom was a hit. Pool was great to cool off in at the end of the day. Free bike hire and pick/up drop off service very easy. ##### Simon Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### SAMUEL 29 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent place, very clean. Ruby is the best. Thank you so much. ##### SAMUEL Stayed 1 night in Apr 2025 ### 8/10 Good #### susan 17 Mar 2025 Liked: Staff & service, room comfort #### Great hotel and super friendly team Lovely people running the hotel super friendly and great advice. Nice pool area and lovely lanterns in the evening. The only issue we had was room had a damp smell but we opened to air as much as we could to improve it. Good breakfast, absolutely enjoyed our stay here. ##### susan Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Wayne 11 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A very nice hotel with clean rooms and surroundings. Ruby and Hung will ensure you have a pleasant stay. ##### Wayne Stayed 5 nights in Nov 2024 ### 8/10 Good #### May 29 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel 11 minutes walk across the bridge to the market so it’s convenient but quiet so that was nice. ##### May Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Khanh 24 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really nice hotel, free breakfast, staff was amazing and kind highly recommended ##### Khanh ### 10/10 Excellent #### Cat 19 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff is extremly helpful. ##### Cat ### 10/10 Excellent #### Wayne 15 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a very clean and comfortable hotel with amazing staff, especially Ruby. Ruby is so helpful she is the main reason you will want revisit this hotel. ##### Wayne Stayed 5 nights in Nov 2024 ### 10/10 Excellent #### Manon 22 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Quiet area. Large room and comfortable beds. Staff is awesome They offer good transportation and activity ticket, better price than doing it by ourselves on site. ##### Manon Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### WAI PENG 25 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Front desk is very friendly and helpfully. ##### WAI PENG Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Thao-Vy 6 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing stay in Hoi An! Staff is amazing, helpful, and extremely nice! Away from the craziness of Hoi An Ancient Town but still walking distance on the other side of the river. 10/10 recommend. ##### Thao-Vy Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Anders 14 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great service! We loved the pool area! ##### Anders Stayed 4 nights in Dec 2023 ### 10/10 Excellent #### Lisa 2 Apr 2024 Liked: Cleanliness, staff & service, amenities The staff were so friendly and helpful ##### Lisa Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### Amelia 6 Dec 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing loved every minute the staff were so helpful!! ##### Amelia Stayed 4 nights in Nov 2022 ### 10/10 Excellent #### Ryan 25 Mar 2023 Liked: Staff & service, amenities, property conditions & facilities Our family of four stayed at the Gem Riverside Hotel for 5 nights. We were very satisfied with our stay. The staff is excellent and the property was fantastic. If ever in the area, we'd definitely stay here again. ##### Ryan Stayed 5 nights in Mar 2023 ### 10/10 Excellent #### Tam 16 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staffs and customer service ##### Tam Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### Verified traveller 4 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent Amazing hotel! Staff are super friendly and accommodating! They treated us like family and made us feel at home! Definitely recommend staying here! ##### Verified traveller Stayed 4 nights in Jan 2024 ### 10/10 Excellent #### Gerda 17 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities The location is great, the staff very friendly and helpful. Wonderful breakfast, walkable to everywhere. Loved. ##### Gerda Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Verified traveller 11 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place, even better staff! We only stayed at Gem Riverside for a night but had the best time! The staff was so friendly and helpful, going above and beyond in every interaction. Would recommend to anyone looking to stay in Hoi An! ##### Verified traveller Stayed 1 night in Jan 2023 ### 8/10 Good #### Tuan 15 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice place but far from the old town… ##### Tuan Stayed 5 nights in Jul 2024 ## Expedia's Latest Trends ### Hotels > [Tropikist Beach Hotel & Resort](https://www.expedia.co.uk/Crown-Point-Hotels-Tropikist-Beach-Hotel-Resort.h1677405.Hotel-Information) > > [Estival Centurión Playa](https://www.expedia.co.uk/Cambrils-Hotels-Estival-Centurion-Playa.h562058.Hotel-Information) > > [Heritage Line Ylang Cruise – Ha Long Bay & Lan Ha Bay](https://www.expedia.co.uk/Ha-Long-Hotels-Heritage-Line-Ylang-Cruise.h42710340.Hotel-Information) > > [Cam Ranh Riviera Beach Resort & Spa](https://www.expedia.co.uk/Nha-Trang-Hotels-Cam-Ranh-Riviera-Beach-Resort-Spa.h10548775.Hotel-Information) > > [Hotels in Anglesea](https://www.expedia.co.uk/Anglesea-Hotels.d181673.Travel-Guide-Hotels) > > [Hotels with Parking in Falmouth](https://www.expedia.co.uk/Falmouth-Hotels-Hotel-With-Free-Parking.0-0-d4634-thotelwithfreeparking.Travel-Guide-Filter-Hotels) > > [Vinpearl Resort & Golf Nam Hoi An](https://www.expedia.co.uk/Hoi-An-Hotels-Vinpearl-Resort-Golf-Nam-Hoi-An.h23258289.Hotel-Information) > > [Hampton by Hilton Humberside Airport](https://www.expedia.co.uk/Ulceby-Hotels-Hampton-By-Hilton-Humberside-Airport.h16779531.Hotel-Information) > > [5 Star Hotels in Middleham](https://www.expedia.co.uk/5Star-Middleham-Hotels.s50-0-d182584.Travel-Guide-Filter-Hotels) > > [Spa Hotels in Dubai Desert](https://www.expedia.co.uk/Dubai-Desert-Hotels-Spa-Hotels.0-0-d6158560-tSpaHotels.Travel-Guide-Filter-Hotels) > > [Amiana Resort Nha Trang](https://www.expedia.co.uk/Nha-Trang-Hotels-Amiana-Resort-Nha-Trang.h5981048.Hotel-Information) > > [Le Theatre Cruise](https://www.expedia.co.uk/Ha-Long-Hotels-Le-Theatre-Cruise.h31482439.Hotel-Information) > > [Sheraton Dubrovnik Riviera Hotel](https://www.expedia.co.uk/Dubrovnik-Hotels-Sheraton-Dubrovnik-Riviera-Hotel.h11626651.Hotel-Information) > > [The Anam Cam Ranh](https://www.expedia.co.uk/Nha-Trang-Hotels-The-Anam.h15765822.Hotel-Information) > > [The Lighthouse Villas](https://www.expedia.co.uk/Cane-Garden-Bay-Hotels-The-Lighthouse-Villas.h9518695.Hotel-Information) > > [Doris Cruise](https://www.expedia.co.uk/Ha-Long-Hotels-Doris-Cruise.h39685428.Hotel-Information) > > [Scarlet Pearl Cruises](https://www.expedia.co.uk/Ha-Long-Hotels-Scarlet-Pearl-Cruises.h38393112.Hotel-Information) > > [Paradise Elegance Cruise](https://www.expedia.co.uk/Ha-Long-Hotels-Paradise-Elegance-Cruise.h14730042.Hotel-Information) > > [Vinpearl Resort & Spa Ha Long](https://www.expedia.co.uk/Ha-Long-Hotels-Vinpearl-Resort-Spa-Ha-Long.h12091240.Hotel-Information) > > [Heritage Line Ginger Cruise – Ha Long Bay & Lan Ha Bay](https://www.expedia.co.uk/Ha-Long-Hotels-Heritage-Line-Ginger-Cruise.h24980427.Hotel-Information) > > [Hilton Cobham](https://www.expedia.co.uk/Cobham-Hotels-Hilton-Cobham.h4501.Hotel-Information) ### Flights > [Flights from Carlisle (CAX) to Newquay (NQY)](https://www.expedia.co.uk/lp/flights/cax/nqy/carlisle-to-newquay) > > [Flights from Newcastle-upon-Tyne (NCL) to Sant Josep de sa Talaia (IBZ)](https://www.expedia.co.uk/lp/flights/ncl/ibz/newcastle-to-ibiza) > > [Flights from Dublin (DUB) to London (LHR)](https://www.expedia.co.uk/lp/flights/dub/lhr/dublin-to-london) > > [Flights from Paris (CDG) to La Mole (LTT)](https://www.expedia.co.uk/lp/flights/cdg/ltt/paris-to-saint-tropez) ### Activities > [Things to do in Chlorakas](https://www.expedia.co.uk/Things-To-Do-In-Chlorakas.d6049168.Travel-Guide-Activities) > > [Things to do in Warwick](https://www.expedia.co.uk/Things-To-Do-In-Warwick.d5463.Travel-Guide-Activities) ### Packages > [Scandinavia Holidays](https://www.expedia.co.uk/Scandinavia.d6049472.Holidays-City-Breaks) ### Holiday Rentals > [Morecambe Holiday Rentals](https://www.expedia.co.uk/Morecambe-Holiday-Rentals.d5642.Travel-Guide-HolidayRentals) ### General > [Visit Pisa City Centre](https://www.expedia.co.uk/Pisa-Pisa-City-Centre.dx553248633938945235)