Courtyard

Reviews of Furama Resort Danang

5 out of 5
Furama Resort Danang
105 Vo Nguyen Giap Street, Khue My Ward, Ngu Hanh Son District, Da Nang

Reviews

9.0

Wonderful

Rating 10 - Excellent. 597 out of 1000 reviews" "
Rating 8 - Good. 296 out of 1000 reviews" "
Rating 6 - Okay. 55 out of 1000 reviews" "
Rating 4 - Poor. 24 out of 1000 reviews" "
Rating 2 - Terrible. 28 out of 1000 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Monita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice family oriented property. A bit far from restaurants and nightlife or any food options. 24 hour pool is neat. Staff very friendly
Stayed 2 nights in Feb 2024
Response from Guest Relation Manager on 21 Feb 2024
Xin Chao ( Guest’s name) from the culinary heritage Furama Resort and Spa Danang!Thank you for sharing your experience with us. We're delighted to hear that you found Furama Resort Da Nang to be a very nice family-oriented property. Your feedback about our 24-hour pool and friendly staff is greatly appreciated.Being a five star culinary and heritage resort, we also strive to enhance our service to ensure exceeding guest satisfaction. Your comment is greatly appreciated and inspires us to continue improving our service in the future.We hope to have the pleasure of welcoming you and your family back for another enjoyable stay.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

10/10 Excellent

YIFAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty chill and cool place to stay.
Stayed 4 nights in Feb 2024
Response from Guest Relation Manager on 21 Feb 2024
Xin Chao YIFAN from the culinary heritage Furama Resort and Spa Danang!Thank you for your feedback. We're delighted to hear that you found Furama Resort Da Nang to be a "pretty chill and cool" place to stay. We aim to provide a relaxing and enjoyable atmosphere for all our guests, and we're thrilled that we could achieve that during your visit. We hope to welcome you back for another enjoyable stay in the future.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

10/10 Excellent

JOON MO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach was excellent and the villas were great! Our stay at S45 was spectacular. Villa pool was very clean and the a/c worked perfectly. Re eptionist Dang Coung was the best receptionist ever!
Stayed 3 nights in Feb 2024
Response from Guest Relation Manager on 10 Feb 2024
Dear Mr. Joon Mo,Thank you so much for your glowing review! We're thrilled to hear that you had a spectacular stay at Villa S45 and enjoyed the excellent beach and villa amenities. It's fantastic to know that our team member, Receptionist Dang Cuong, provided exceptional service to enhance your experience. We'll be sure to pass along your kind words to him. Your satisfaction is our utmost priority, and we're delighted to have exceeded your expectations. We can't wait to welcome you back to Furama Resort Da Nang for another memorable stay.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

8/10 Good

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 6 nights in Jan 2024
Response from Guest Relation Manager on 7 Feb 2024
Dear Ms. Joanne,Thank you for choosing our resort for your recent stay. We're delighted to receive your positive feedback and are pleased to hear that you had a good experience overall. Your satisfaction is important to us, and we appreciate your support. We look forward to welcoming you back for another enjoyable stay in the near future.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

2/10 Terrible

Stacy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sorry pool, no service by the beach or lagoon. Buffet meat was very dry and steak was raw. Seafood was overcooked and chewy. Show was not entertaining. No buggy available to see the resort. Bed in the room was very hard to sleep on.
Stayed 1 night in Jan 2024
Response from The General Manager on 1 Feb 2024
Dear Ms. Stacey,Thank you for your feedback.We pride ourselves of taking care of our guest and giving them a lasting, positive memory. This is usually the case as you can see from many positive comments.However, some things have not been done for you according to our own expectations and I wish to assure you that I am personally following up in rectifying this.The General Manager

10/10 Excellent

Jennifer

Stayed 5 nights in Jan 2024
Response from Guest Relation Manager on 21 Jan 2024
Dear Ms. Jennifer,Thank you for awarding us a perfect rating! We are truly honored by your generous evaluation of Furama Resort Da Nang. Your positive feedback encourages and motivates our team to continually strive for excellence in providing exceptional service and experiences.It was a pleasure hosting you, and we sincerely look forward to the pleasure of welcoming you back for another outstanding stay. Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

8/10 Good

Renaud-Louis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Guest Relation Manager on 8 Jan 2024
Dear Mr. Renaud-Louis,Thank you for choosing Furama Resort Da Nang for your recent stay, and for taking the time to leave a review. Your feedback is important to us, and we appreciate your honest evaluation.We hope you had an enjoyable experience during your time with us. If there are any specific aspects of your stay that stood out positively or areas where we can improve, please feel free to share your thoughts. Your feedback helps us enhance our services to better meet the expectations of our valued guests.We look forward to the opportunity to welcome you back to Furama Resort Da Nang in the future and provide you with an even more exceptional stay.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager.

8/10 Good

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"We were highly impressed by the friendly staff and the stunning beauty of the beach. The facilities are well-maintained, and the breakfast setup left a lasting impression.
Stayed 2 nights in Nov 2023
Response from Guest Relation Manager on 13 Nov 2023
Dear valued guest, RubyThank you immensely for sharing your delightful experience at Furama Resort Da Nang. We are overjoyed to learn that our friendly staff, the mesmerizing beauty of our beach, and the well-maintained facilities left such a positive impact on your stay. Your kind words warm our hearts, and it is our constant endeavor to provide exceptional service and create unforgettable moments for our guests. We appreciate your acknowledgment of our breakfast setup, and it encourages us to continually strive for excellence. Your satisfaction is our utmost priority, and we eagerly await the pleasure of hosting you again for another memorable stay.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was short but the service was great and was surprised by the room.
Stayed 2 nights in Oct 2023
Response from Guest Relation Manager on 1 Nov 2023
Xin chào from Furama Resort Danang, Mr. Timothy!Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that your stay at Furama Resort Da Nang exceeded your expectations. It's heartwarming to know that you found our service to be great and that you were pleasantly surprised by your room.At Furama, we strive to create unforgettable experiences for our guests, and your kind words inspire us to continue our commitment to excellence. We look forward to welcoming you back for a longer stay in the future, where we can further indulge you in the beauty and hospitality of our resort.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Different than we remembered
Pool and beach are unsurpassed. So beautiful. We were in Lagoon room this time. Didn’t want to pay for ocean view. It was very nice. Fourth floor had high ceilings. Still the lovely carved wood touches and shutters that make the ocean view rooms so wonderful. After coming here for special occasions over the years, we were surprised by the high food prices. We chose not to eat here. $70 per person fir a buffet dinner with two busloads of Korean tourists didn’t appeal yo us. Overall, we were satisfied with the comfort and aesthetic of the room and especially the beautiful pool and beach.
Stayed 1 night in Oct 2023
Response from Guest Relation Manager on 28 Oct 2023
Dear Esteemed Guest,Your heartfelt review warms our hearts and encourages us to continue delivering exceptional experiences. We're elated that you found our pool and beach unsurpassed and the Lagoon room comfortable, with its charming touches.At Furama Resort Da Nang, we take great pride in preserving Cham architecture to transport our guests back to a classical era. This commitment to heritage is a testament to our dedication in providing a unique and enriching experience.Your feedback about food prices has not gone unnoticed, and we're grateful for your understanding. While our rates reflect the quality and experience we aim to provide, we're constantly reviewing them to ensure they remain competitive.Your loyalty over the years is deeply appreciated, and we can't wait to welcome you back for more memorable moments. Your happiness is our greatest reward.With sincere gratitude,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We'll be back
It's the 2nd time we've stayed here, this time bringing along our friends, who were equally impressed, great location, in beautiful grounds, and really nice rooms, we will return on our next visit to DaNang
Stayed 4 nights in Sep 2023
Response from Guest Relation Manager on 20 Oct 2023
Dear Mr. David,Your return to Furama Resort Da Nang warms our hearts, and we are truly grateful for your kind words. It is an honor to know that you and your friends were equally impressed during your stay. Your appreciation for our remarkable location, enchanting grounds, and exquisite rooms fills us with pride.The prospect of your return on your next visit to Da Nang has filled our team with immense joy and motivation. Your loyalty is the greatest compliment we could ever receive.We can't wait to welcome you and your friends back, and to create more unforgettable moments for you all.With heartfelt gratitude,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

2/10 Terrible

Vichi

Stayed 2 nights in Oct 2023
Response from Guest Relation Manager on 6 Nov 2023
Dear Ms. Vichi,Thank you for sharing your recent experience at Furama Resort Da Nang. We appreciate your feedback because your opinions matter greatly to us, and we're committed to continuously improving to ensure all our guests have a memorable stay.We apologize if your stay didn't meet your expectations. Your feedback will help us enhance our services and strive for excellence. If you could provide us with more specific details about your experience, we would be grateful, as it will aid us in addressing your concerns.We hope to have the opportunity to welcome you back and provide the exceptional experience we're known for. Your satisfaction is our top priority.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

10/10 Excellent

Luka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Aug 2023
Response from KimPhuongLe on 20 Aug 2023
Dear Mr/Ms Luka,We appreciate that you included Furama in your vacation journey!We trust that you enjoyed your stay and had a safe trip back home . We hope that that the accommodation and services met with your expectation and we hope you will cherish the memories of your visit for many years to come and we would be thrilled to welcome you back sometime in the future.Please do not hesitate to contact us for further assistance and once again thank you for staying with us. We look forward to your next visit and wish you the best in your business and personal endeavors. Sincerely,Le Kim Phuong (Ms)Director of rooms

8/10 Good

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic and picturesque resort. All staff are exceptional. There were just a few minor issues. However, once communicated they were fixed quickly. No robes, no mosquito candle Even though all other rooms had them, they shut the a/c off 4 hrs before checkout etc.
Stayed 3 nights in Jul 2023
Response from KimPhuongLe on 1 Aug 2023
Dear Mr Charles ,We would like to thank you for your recent stay at the Furama Resort Da Nang. We appreciate that you included our resort on your vacation journey. We trust that you have truly enjoyed your stay and you had a safe trip back home.We are appreciated regarding your compliments on our facilities & Staffs and it is also regret to hear that we missed to provide full amenities in your room until you raised the issues. Your feedback is very valuable to us . It will help us improve our weaknesses as well as to highlight our strengths.Please do not hesitate to contact us for further assistance and once again thank you for staying with us. We look forward to your next visit and wish you the best in your business and personal endeavors. Sincerely,Le Kim Phuong ( Ms)Director of rooms

8/10 Good

Thanh

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property is surrounded with trees and plants which is a plus, but it also a good ground for mosquitos and bugs. We found some mosquitos in the room. But when we reported the issue, hotel staff took care of it the next day.
Stayed 4 nights in Jul 2023
Response from KimPhuongLe on 17 Jul 2023
Dear Mr/ Ms Thanh,We would like to thank you for your recent stay at the Furama Resort Da Nang. We appreciate that you included our resort on your vacation journey. We trust that you have truly enjoyed your stay and you had a safe trip back home.We hope that that the accommodation and services met with your expectation. Regarding your concerns about mosquitoes , please sympathize that we are resort with many beautiful trees surrounding & the weather is changeable so we highly recommend you to close the balcony door to avoid the mosquitoes or insects from outside entering to your room .Please do not hesitate to contact us for further assistance and once again thank you for staying with us. We look forward to your next visit and wish you the best in your business and personal endeavors. Sincerely,Le Kim Phuong (Ms)Director of rooms

8/10 Good

Hendra

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023
Response from KimPhuongLe on 27 Jun 2023
Dear Mr Hendra,We would like to thank you for your recent stay at the Furama Resorts Da Nang. We appreciate that you included our resort on your vacation journey.We hope that the accommodation and services met with your expectation and that you will cherish the memories of your visit for many years to come and we would be thrilled to welcome you back sometime in the future. Please do not hesitate to contact us for further assistance and thank you once again for staying with us during your visit in Da Nang. We look forward to your next visit and wish you the best in your business and personal endeavors.Thank you and best regards,Le Kim Phuong (Ms)Director of rooms

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Only there for 2 days the twin beds were extremely hard suggest having bed toppers available for those that like a softer bed.
Stayed 3 nights in May 2023
Response from KimPhuongLe on 5 Jun 2023
Dear Julie,Thank you so much for your stayed with us. I do hope that you had a wonderful time with us. Regarding your comment on the twin bed , we will definitely to look again this issue and implement accordingly .Looking forward to have more chances to welcome you back to our resort . We are delighted to make you happy.Wish you an excellent day!Le Kim Phuong ( Ms)Director of rooms

10/10 Excellent

Marjorie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great 5 star hotel, with stunning views of their pool and beach. We upgraded to a 1 bed villa, which was massive. Spotlessly clean, and we had room service every day.The swimming pool we used was large and not busy (end of April). Breakfast was excellant, a wide variety to choose from. The restaurant was lovely, plenty of staff to assist.
Stayed 3 nights in Apr 2023
Response from Furama Resort Danang on 10 May 2023
Thank you Marjorie, Your warm words certainly made our day. Hearing that you enjoyed your stay especially stunning views of pool and beach, excellent breakfast during your stay makes us feel proud of the hotel and services we provide. We assure you that we will continue this way to create lasting memories for all our guest. Once again, thanks you from the team of the Furama Resort & Spa. Kind regards, , Mr Vu, Revenue Director From the only heritage hotel along the beach of DaNang.

10/10 Excellent

Mary L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing getaway.
Great stay at Furama Resort. The staff is very friendly and helpful. The property is nice and in good condition. The room was comfortable and the bedding excellent. Bathroom was very clean but slightly dated. Overall the pool area was very nice. Great for a relaxing getaway.
Stayed 7 nights in Apr 2023
Response from Furama Resort Danang on 10 May 2023
Xin Chao from the Furama Resort & Spa Mary,We are so happy to hear from you in such a positive way. Thank you for this feedback. Being a heritage hotel brings a responsibility to share the best Vietnamese hospitality available. In this regard, it is great to have met your requirements, especially friendly and helpful staff excellent bedding, clean room. Please allow us to invite you to come back – we always take especially care of returning guest. Sincerely on behalf of the Team, , Mr Vu, Revenue Director From the Furama Resort & Spa – not only a popular beach hotel but also with a famous convention center.

10/10 Excellent

Jane

Stayed 7 nights in Apr 2023
Response from Furama Resort Danang on 10 May 2023
Dear Jane, Thank you for choosing to stay with us and for taking the time to review us. We are so proud of the services that you mentioned. We look forward to welcoming you back again soon. Kind regards, Sincerely on behalf of the Team, , Mr Vu, Revenue Director From the beach hotel with the lushest gardens in DaNang.

8/10 Good

Harleen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Pool closes at 6, if you don’t wanna leave resort then stay here or else no point. Breakfast was great
Stayed 1 night in Mar 2023
Response from Furama Resort Danang on 13 Apr 2023
Thank you Harleen Your warm words certainly made our day. Hearing that you enjoyed your stay especially great breakfast and want to stay longer during your stay makes us feel proud of the hotel and services we provide. We assure you that we will continue this way to create lasting memories for all our guest. Once again, thanks you from the team of the Furama Resort & Spa. Kind regards, , Mr Vu, Revenue Director From the only heritage hotel along the beach of DaNang.

10/10 Excellent

ROSEMARY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property very well kept - clean - staff were all extremely attentive - pool and beach were very good overall we really enjoyed our stay
Stayed 5 nights in Mar 2023
Response from Mr. Vu, Revenue Director on 3 Apr 2023
Greetings from Danang Rosemary,It is a pleasure to hear from you and I wish to thank for the effort taken to write a review. As a hotel, we always strive to meet and exceed guest expectations. Your positive comment, clean resort, extremely staff, great pool and beach certainly will motivate us to continue like this. Please contact us directly if you wish to return, we will make sure you will not regret it. Sincerely on behalf of the Team, Mr Vu, Revenue Director Your Furama Resort & Spa, the hotel with possibly the friendliest team in Danang.

8/10 Good

Judith

Travelled with group
Liked: Cleanliness, amenities
A little dated but typical for Vietnam. Large rooms.
Stayed 8 nights in Mar 2023
Response from Mr. Vu, Revenue Director on 3 Apr 2023
Thank you for your message Judith, It is exciting to read about your customer experience in our beach resort. You are highlighting our large room. Thank you for this, this is certainly something we are taking care for. As such, we hope the positive memories energize you in your daily life. Please feel free to come back, it will be an honor to us. Sincerely on behalf of the Team.From the beach hotel with the lushest gardens in DaNang.

8/10 Good

Yu Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Furama rooms and areas looked old and worned but clean. Staff are very friendly. Kids club staff are very nice too. Took the garden facing rooms and it was super noisy starting at 5.30am with the birds chripping etc. No food stall / eatery within walking distance. Just one restaurant in hotel therefore limited food options. We did grab a few times but due to the delivery guys are not allowed to come in, you need to run out to the security post to meet them which is a hassle if you stay right in.
Response from Furama Resort Danang on 21 Mar 2023
Greetings from Danang Yu Ann,It is a pleasure to hear from you and I wish to thank for the effort taken to write a review.As a hotel, we always strive to meet and exceed guest expectations.Your positive comment, particularly about clean room, friendly staff, very nice kid club... certainly will motivate us to continue like this.Please contact us directly if you wish to return, we will make sure you will not regret it.Sincerely on behalf of the Team, Mr. Vu, Revenue Director Your Furama Resort & Spa, the hotel with possibly the friendliest team in Danang.

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a gorgeous location, with wonderful scenery both in and around the resort. Unfortunately, this did lead to the majority of guests spending more time getting insta friendly photos than using the actual facilities. Staff were very attentive and always on hand to help. Spa facilities were excellent and of a reasonable price. One major downside would be that the hotel markets itself as a culinary resort. This really is a stretch with one sub-par Italian restaurant and a pretty middle of the line Asian restaurant next door. Getting a drink after 11pm outside of high season also appears to be difficult, so would suggest stocking up on some drink from a local shop, if that way inclined, as the mini bar is also lacking. Also, Expedia states there is a swim up bar... there is not.
Stayed 3 nights in Mar 2023
Response from Mr. Vu, Revenue Director on 18 Mar 2023
Greetings from Danang Matthew,It is a pleasure to hear from you and I wish to thank for the effort taken to write a review.As a hotel, we always strive to meet and exceed guest expectations.Your positive comment, particularly about attentive staff, excellent spa, wonderful scenery certainly will motivate us to continue like this.Please contact us directly if you wish to return, we will make sure you will not regret it.Sincerely on behalf of the Team, Mr. Vu, Revenue Director Your Furama Resort & Spa, the hotel with possibly the friendliest team in Danang.

10/10 Excellent

Puish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2023

6/10 Okay

Verified traveller

Travelled with group
I have here many time but now I'm disappointed.
I have been in this hotel so many times as I love the hotel's garden but I think, this is the last time I stay. Stay in the hotel but little bit like under control of someone. Every time I come back to hotel, security at the parking asked me where are you going, I answered "I'm going to hotel", I was approaching to the lobby, an other security stoped me and ask again, where I'm going. I paying for staying here and I have to tell them where I go and what I do? Then spoke to the concierge, after that I went to my room, a staff at the front desk running to me and ask for my room number. I told her to check at your guest list if you are a receptionist. No body show me the table for breakfast, I choose a table and wait for someone to clean the table but no one care about this. I came to them and told them to do it, the table was completely dirty of food but they did not change the table linen. They just place new cutlery set on it.
Stayed 3 nights in Feb 2023
Response from Mr. Vu, Revenue Director on 18 Mar 2023
Greetings from Danang Anonymous,It is a pleasure to hear from you and I wish to thank for the effort taken to write a review.As a hotel, we always strive to meet and exceed guest expectations.We acknowledge your comments regarding our resort staff services.We will carefully look into this matter and take action accordingly.As you can see, we will make sure your feedback has a positive impactPlease contact us directly if you wish to return, we will make sure you will not regret it.Sincerely on behalf of the Team, Mr. Vu, Revenue Director Your Furama Resort & Spa, the hotel with possibly the friendliest team in Danang.

10/10 Excellent

Hoan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2023

8/10 Good

Anitya

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Furama was an awesome resort and would recommend. Pools were so good and the gym was really clean.There were a few issues with our room (such as bath tub didn't work and toilet on the last day broke) however staff were very helpful and straight onto it and did not give us any trouble so I would say that's a very good benefit as we did not stress out about it. They were sincerely apologetic and that's a good trait to have.
Response from Mr. Vu, Revenue Director on 18 Jan 2023
Thank you Anitya,Your warm words certainly made our day. Hearing that you enjoyed your stay especially the great pools and clean gym room) during your stay makes us feel proud of the hotel and services we provide.We assure you that we will continue this way to create lasting memories for all our guest.Once again, thanks you from the team of the Furama Resort & Spa.Kind regards, Mr. Vu, Revenue DirectorFrom the only heritage hotel along the beach of DaNang.

8/10 Good

Jongman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We upgraded our room with additional payment. Resort is old, thus should be renovated.
Response from Mr. Vu, Revenue Director on 18 Jan 2023
Thank you for your message Jongman,It is a pleasure to read about your customer experience in our beach resort.Thank you for this, this is certainly something we are taking care for.As such, we hope the positive memories energize you in your daily life.Please feel free to come back, it will be an honor to us.Sincerely on behalf of the Team, Mr. Vu, Revenue Director From the beach hotel with the lushest gardens in DaNang.

10/10 Excellent

Sangyoun

Stayed 1 night in Dec 2022

10/10 Excellent

Chang Jin, Northridge

8/10 Good

Myndi

Stayed 3 nights in Nov 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Terry Thomas

Stayed 2 nights in Oct 2022

10/10 Excellent

Simon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time here and enjoyed it just as much as the first time. The staff is professional, accommodating, and always on hand to answer questions. Definitely a 5 star experience.
Stayed 3 nights in Sep 2022
Response from Furama Resort Danang on 24 Sept 2022
Xin Chao from the Furama Resort & Spa Simon,We are so happy to hear from you in such a positive way. Thank you for this feedback.Being a heritage hotel brings a responsibility to share the best Vietnamese hospitality available. In this regard, it is great to have met your requirements, especially professional staff and accommodation.Please allow us to invite you to come back – we always take especially care of returning guest.Sincerely on behalf of the Team, Mr. Vu, Revenue DirectorFrom the Furama Resort & Spa – not only a popular beach hotel but also with a famous convention center.

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2022

10/10 Excellent

Thao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view. Great services. All staff is wonderful and helpful when we needed helped. Excellent experience. Will come back definitely Thank you
Stayed 3 nights in Jun 2022
Response from Mr. Vu, Revenue Director on 29 Jun 2022
Warmest greetings from Furama Resort Danang! It is a pleasure to hear from you and I wish to thank for the effort taken to write a review. As a hotel, we always strive to meet and exceed guest expectations. Your positive comment, particularly about "Great view, Great services and All staff are wonderful and helpful" certainly will motivate us to continue like this. Your mentioned charging smartphone, we noted and will provide electricity shortcut extension to make your stay more comfortable. Please contact us directly if you wish to return, we will make sure you will not regret it. Sincerely on behalf of the Team, Mr. Vu, Revenue Director Your Furama Resort & Spa, the hotel with possibly the friendliest team in Danang.

4/10 Poor

Varun

Stayed 4 nights in May 2022

10/10 Excellent

Asif

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds are extensive and absolutely beautiful
Stayed 1 night in Apr 2022
Response from Furama Resort Danang on 3 May 2022
Dear Asif Thanks so much for your wonderful remarks. It was a pleasure to have you as a guest. I will make sure to share your comments with our team. They will be happy to know that you enjoyed the grounds that are extensive and absolutely beautiful We hope to see you back at our hotel very soon. Sincerely on behalf of the Team, Mr. Vu , Revenue Director From the hotel with possibly the most romantic views in Danang.

10/10 Excellent

G.

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my third time staying here and it was great. I always enjoy my time here. It is a beautiful property with great rooms (I love the wood decor) and friendly helpful staff.
Stayed 3 nights in Apr 2022
Response from Furama Resort Danang on 15 Apr 2022
Dear Sir/Madam, Thank you for choosing to stay with us and for taking the time to review us. We are so happy to hear that you love our room decor. I am going to pass your staff's compliment to our team. We look forward to welcoming you back again soon. Kind regards, Furama Resort Danang

10/10 Excellent

Mai

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2022

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This resort is big but due to COVID, it is empty. As a result, lights and music in restaurants are turned off which makes it feel like a deserted movie set. Worse experience: lights in toilet by pool are turned off, so you need to prop the door open to see. Fumbling around the toilet for the flush handle was one of the grossest experience.
Stayed 3 nights in Mar 2021
Response from Michael - Guest Relations Manager on 5 Apr 2021
Dear Madam or Sir, We are sorry to read that your stay with us did not meet your expectation. You certainly have a valid point in regards to the bathroom situation. We will take corrective action immediately. We hope to welcome you back on better circumstances. Kind regards, Michael Guest Relations Manager

4/10 Poor

Hyunseo

Disliked: Staff & service, room comfort
Stayed 2 nights in Oct 2020

10/10 Excellent

Nguyen Le

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2020
Response from GRM on 26 Jun 2020
Dear Nguyen Le, We would like to thank you for your excellent review. We are looking forward to welcome you again soon. Kind regards, Michael Guest Relations Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I tried my hardest to find any fault and there wasnt anything. I loved the place and would dearly love to go back. Also loved the band that played every night. The staff really are 1st class and so helpful.
Stayed 6 nights in Feb 2020
Response from Assistant Front Office Manager on 3 Mar 2020
Dear vauled Guest, We would like to thank you for your excellent review on Expedia. We are so delighted to read that you have enjoyed your stay especially the Live Music Band at our Hai Van Lounge as well as our friendly employees. We are looking forward to welcome you again soon. Thank you and Wish you have a great day. Best Regards

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
A five star hotel with a family feel. Excellent children’s playroom. Fantastic staff. Lots of nice gestures: drink on arrival, fruit and chocolates topped up in the room.
Stayed 5 nights in Jan 2020
Response from GRM on 5 Feb 2020
Dear Madam or Sir, We would like to thank you for your excellent review on Expedia. We are delighted to read that you have enjoyed your stay thanks to our children facilities as well as our friendly employees. We are looking forward to welcome you again soon. Kind regards, Michael Guest Relations Manager

10/10 Excellent

Terrence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Assistant Front Office Manager on 31 Jan 2020
Dear Terrence, We would like to thank you for your excellent review. We are looking forward to welcome you back soon. Wish you have a great day. Best Regards,

8/10 Good

W M PHYLLIS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally nice!
The room is clean with a nice seaview. Staff are friendly. There are different classes and activities offered by the hotel. Generally a nice experiences !
Stayed 2 nights in Jan 2020
Response from Assistant Front Office Manager on 31 Jan 2020
Dear W M PHYLLIS, We would like to thank you for your great review. We are looking forward to welcome you back soon. Wish you have an excellent day. Best Regards,

8/10 Good

Cuc, Seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big resort that has a lot of amenities. Large rooms and scenery made the stay enjoyable. Staff was very kind overall, helpful and accommodating. The only issue with the place was it is getting older so the rooms are a little outdated. Beds creek when you move around ever so slightly.
Stayed 3 nights in Jan 2020
Response from GRM on 28 Jan 2020
Dear Mr. Cuc, We would like to thank you for your kind review. We are glade to read that you have found our staff to be kind and the scenery enjoyable. In regards to our aging resort, we will soon undergo some major refurbishments in order to give a second youth to our property. We are looking forward to welcome you again soon. Kind regards, Michael Guest Relations Manager