Lot 4,5,6 Pham Van Dong Street, An Hai Bac Ward, Son Tra District, Da Nang
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The hotel is quite good, the night staff are very enthusiastic, the room is beautiful and clean. However, the receptionist needs to be friendlier, I also had to carry my own luggage to the room, and the breakfast here has a limited variety of dishes.
Hung
Stayed 2 nights in Apr 2023
Response from Management Team on 13 Jun 2023
Dear Mr. Hung,Warmest greeting from CN Palace Boutique Hotel.Thank you so much for taking time to share your experiecence regarding your recently stay at our hotel.I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to serve you in the near future.Sincerely,
6/10 Okay
Verified traveller
Business traveller
16 Jun 2022
Liked: Staff & service
Stingy Hotel
Room was spacious, reasonable price. location not bad, with eateries and supermarket downstairs, bout 600m to the beach.
Stingy on the amenities, no toilet paper provided, amenities are recycled. I have called them for toilet paper and amenities refill.
Was unhappy that the hotel hold my passport until i check out. My room was fully paid upon arrival.
Verified traveller
Stayed 3 nights in Jun 2022
Response from Ms Xuan on 5 Jul 2022
Dear our valued guest,
Thank you for choosing us at CN Palace Boutique Hotel for your trip.
It is such an honor to learn that the room were able to fulfill your requirements and succeed in giving you a pleasant feeling.
However, we apologize for any inconvenience when you're staying at our hotel. We couldn't change our location but your feedback was our motivation that upgrades our service in the future. We're regret that your stay was not perfect as your thought.
Once again, we are genuinely thankful for your time to give us encouraging feedback which will help us constantly keep up our service we hope to welcome you back again soon.
Kind Regards
Management Team
Response from Julia Hoang (Ms.) - General Manager on 10 Jan 2020
Dear Shawn,
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
Julia Hoang (Ms.) - General Manager
The staff were not friendly and service was pretty bad. Didn’t understand requests for shower creams and all. Said I was there for my birthday and totally ignored.
Verified traveller
Stayed 1 night in Sep 2019
Response from Julia Hoang Thủy (Ms.) - General Manager on 2 Oct 2019
I hope this notes finds well. I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you. Please let me know if you want to discuss this personally.
Best regards,
Julia Hoang Thủy (Ms.) - General Manager
Dear Mr./Ms. Haena, Thank you for choosing to stay with us and taking time to write a nice review. We truly appreciate your positive comments and compliments. We look forward to welcoming you back again soon. Kind regards,
호텔은 깨끚하고 청결합니다
아침조식이 조금 더 검토해주세요(예 음식 가지수가 부족하고 계란후라이를 미리 해 놓고 주시닌까 약간의 비린내 가 납니다 호텔에 전자렌지 1개 정도는 배치해 주셨으면 좋겠습니다 여러나라에서 오시는데 간단한 조리해서 먹고십어도 없어서 밖에나가서 먹을수밖에 없어서요
jungwoo
Stayed 4 nights in Sep 2023
Response from Management Team on 9 Oct 2023
Dear Mr./Ms. Jungwoo, Thank you for choosing to stay with us and taking time to write a nice review. We truly appreciate your positive comments and compliments. We look forward to welcoming you back again soon. Kind regards,
Response from Julia Hoang (Ms.) - General Manager on 27 Feb 2020
Dear KYONGHOON,
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
Julia Hoang (Ms.) - General Manager
6/10 Okay
Doowy
5 Feb 2020
하루정도 딱 적당함
마지막날 반일정도 머물렀는데 위치는 한인타운쪽이고 싼만큼 방음, 와이파이는 최악이고. 위치, 가격은 좋네요.
Doowy
Stayed 1 night in Feb 2020
Response from Julia Hoang (Ms.) - General Manager on 8 Feb 2020
Dear Doowy,
Thank you for taking the time to give us your feedback about your stay at our hotel. I'm glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as
some hidden treasures in the area.
Julia Hoang (Ms.) - General Manager
바로 옆에 케이마트 있고, 바다랑도 가깝도 강이랑도 가까워서 좋았어요. 걸어다닐만한 거리에 한국 식당들이나 카페들이 있어서 편했고, 직원들도 친절했어요. 생각보다 깨끗했고, 루프탑 수영장도 좋았어요. ^^ 잘 지내다 갑니다. ^^
Kija
Stayed 2 nights in Jan 2020
Response from Julia Hoang (Ms.) - General Manager on 30 Jan 2020
Dear Kija,
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
Best,
Response from Julia Hoang (Ms.) - General Manager on 30 Jan 2020
Dear takchi,
Thank you for giving us a perfect rating. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!
Best,
10/10 Excellent
Verified traveller
10 Dec 2019
Verified traveller
Stayed 1 night in Dec 2019
Response from Julia Hoang (Ms.) - General Manager on 10 Dec 2019
Thank you for your rating.
Julia Hoang (Ms.) - General Manager
Khách sạn mới ,màu sắc bài trí đẹp , sạch sẽ và đủ dịch vụ khách cần. Nhân viên thân thiện . Nằm trên con đường lớn quan trọng từ cầu sông Hàn về phía biển , nên kết nối thuận tiện với các điểm đến trong nội đô và cũng không trực diện bờ biển tránh được những ồn ào. Một lựa chọn tốt cho những ai muốn nghỉ dưỡng ở biển mà vẫn làm việc và gặp gỡ đối tác. Thanks
Verified traveller
Stayed 1 night in Nov 2019
Response from Hoàng Thủy - Giám đốc điều hành khách sạn on 3 Dec 2019
Dear Anh/Chị,
Cảm ơn Anh/Chị đã dành thời gian viết đánh giá cho khách sạn.
Mong được đón Anh/Chị cùng gia đình và người thân trong một ngày gần nhất.
Trân trọng,
Hoàng Thủy - Giám đốc điều hành khách sạn
후기가 별로 없어서 조금 걱정을 하고 예약을 하긴 했지만 일단 신축 호텔이어서 시설이 깨끗합니다. 새벽에 체크인이었는데 불은 꺼져있었지만 기다려 주고 계셨어요. 조식도 이틀동안 다른 메뉴로 나왔고 스텝들이 모두모두 친절하셨습니다. 지내는 동안 단체 손님이 없어서 조용하게 여유롭게 지냈구요 밤에도 시끄럽지 않았어요. 루프탑 수영장에서는 사람이 없어서 거의 독차지하듯 수영을 즐겼던거 같네요~ 아직 알려지지 않아 여유가 있었던거 같아요. 하지만 가성비 너무 맘에 드는 호텔이었어요^^
Mi-sook
Stayed 2 nights in Sep 2019
Response from Julia Hoang Thuy (Ms.) - General Manager on 2 Oct 2019
Dear Mi-sook,
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.
Best regards,
Julia Hoang Thuy (Ms.) - General Manager