Front of property

Reviews of Du Parc Hotel Dalat

4 out of 5
Du Parc Hotel Dalat
15 Tran Phu Street, Da Lat, Lam Dong

Reviews

8.2

Very good

Rating 10 - Excellent. 143 out of 428 reviews" "
Rating 8 - Good. 184 out of 428 reviews" "
Rating 6 - Okay. 74 out of 428 reviews" "
Rating 4 - Poor. 19 out of 428 reviews" "
Rating 2 - Terrible. 8 out of 428 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Good service.
Stayed 3 nights in Feb 2024
Response from Nhi on 14 Feb 2024
Thank you so much for your review! We would like to take a moment to express our sincere gratitude for choosing us. We take great pride in providing high-quality products and services to our valued customer. Once again, thank you for your patronage, and we look forward to serving you again in the future.

8/10 Good

nha

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service
I liked the property but the lighting in the room was terrible. I my brother's room was better lit but the staff couldn't do anything about it. I can't blame them but the room would've been perfect if I could see after the sun goes down.
Stayed 1 night in Jan 2024
Response from Nhi on 14 Feb 2024
Thank you so much for your review! We would like to take a moment to express our sincere gratitude for choosing us. We take great pride in providing high-quality products and services to our valued customer. Once again, thank you for your patronage, and we look forward to serving you again in the future.

8/10 Good

Sandra C

Liked: Cleanliness, staff & service, property conditions & facilities
Will be back...👍
Stayed 1 night in Dec 2023
Response from Nhi on 25 Dec 2023
Thank you so much for your review!We would like to take a moment to express our sincere gratitude for choosing us. We take great pride in providing high-quality products and services to our valued customer.Once again, thank you for your patronage, and we look forward to serving you again in the future.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Nhi on 25 Dec 2023
Thank you so much for your review!We would like to take a moment to express our sincere gratitude for choosing us. We take great pride in providing high-quality products and services to our valued customer.Once again, thank you for your patronage, and we look forward to serving you again in the future.

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, helpful staff.
Stayed 1 night in Nov 2023
Response from Nhi on 30 Nov 2023
Thank you so much for your review!We would like to take a moment to express our sincere gratitude for choosing us. We take great pride in providing high-quality products and services to our valued customer.Once again, thank you for your patronage, and we look forward to serving you again in the future.

8/10 Good

david, HIGHLAND LAKES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building, exterior and unique interior. Fantastic oil paintings also. Great service
Stayed 1 night in Oct 2023
Response from Nhi on 30 Nov 2023
Thank you so much for your review!We would like to take a moment to express our sincere gratitude for choosing us. We take great pride in providing high-quality products and services to our valued customer.Once again, thank you for your patronage, and we look forward to serving you again in the future.

10/10 Excellent

Sandra C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Nhi on 30 Nov 2023
Thank you so much for your review!We would like to take a moment to express our sincere gratitude for choosing us. We take great pride in providing high-quality products and services to our valued customer.Once again, thank you for your patronage, and we look forward to serving you again in the future.

6/10 Okay

peter

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2023

4/10 Poor

nguyen

Stayed 1 night in Jul 2023

8/10 Good

VAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel gives an atmosphere of the nostalgic 1930-1940 era which we like. The hotel is located near the Xuan Huong lake & Da Lat market. The staff were friendly & the service excellent. The breakfast was good & the menu changed everyday during the 5 days of our stay
Stayed 5 nights in Mar 2023

10/10 Excellent

Thomas

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful vintage hotel.
Response from Duparc Hotel on 15 Mar 2023
Thank you for taking a moment to share your experience at Dalat Duparc Hotel. Our team is so glad to hear that you enjoyed our services. We look forward to seeing you again soon. Regards.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel rivaled the Raffles (Singapore), Peninsula (Hong Kong) in terms of history, comfort, and style. The staff was exceptional as I was afraid that I had lost my passport and the staff helped me find it. Dalat is a great city and I thoroughly enjoyed my stay.
Response from Duparc Hotel Dalat on 15 Mar 2023
Thank you for taking a moment to share your experience at Dalat Duparc Hotel. Our team is so glad to hear that you enjoyed our services. We look forward to seeing you again soon. Regards.

10/10 Excellent

Annie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Best breakfast service

6/10 Okay

Gunn Woo

Stayed 1 night in Aug 2022

8/10 Good

NORIKAZU

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Apr 2022

4/10 Poor

Rebecca

Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth $80 a night!
The hotel is old and rundown. The plug in the rooms beside the bed are European which are different to Vietnamese plugs so I was not able to charge my phone by the bed, the bathroom hose had a leak so my bathroom was constantly wet, my ceiling fan did not work. The staff were friendly but for $80 a night it was waaaaay to over priced for what you get. Unless history and nostalgia is all you want in a hotel.
Stayed 2 nights in Mar 2021

10/10 Excellent

Phuong Thao

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2021

10/10 Excellent

Linh, HCM

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greate hotel and service with very central location
Stayed 1 night in Oct 2020
Response from The Hotel Management Board on 27 Oct 2020
Dear Valued Guest, Thank you for taking your valuable time to communicate to us why our hotel’s services made you pleased. Since you are one of our valued customers, your satisfaction is our top priority, always. In the meantime, we strive to find solutions available in order to make our services beyond your expectations. We deeply understand how important your time at our hotel is and we want to do the best we can. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. With any business, like ours, word of mouth from our satisfied customers is the greatest advertising. We thank you and wish to be of service to you more times. Sincerely,

8/10 Good

Jackie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful heritage hotel, friendly staff. Room small, okay for one person. Great location
Stayed 4 nights in Mar 2020
Response from With best regards. on 9 Mar 2020
Dear Jackie, Thank you very much for staying with us! We are delighted to read that you were most satisfied with our hotel. Knowing that you left with such a good impression is our biggest reward. We look forward to welcoming you back in a very near future.

8/10 Good

David, Adelaide

Travelled with partner
Liked: Cleanliness, staff & service
Fine old and a bit tired French colonial Hotel but still value for money - with provisos. It’s age shows: dark rooms and worse intermittent hot water in the bathroom
Stayed 4 nights in Feb 2020
Response from With best regards. on 24 Feb 2020
Dear David, Thank you for taking your valued time to post your review. We do apologize for the inconvenience with your stay at our hotel due to the water system and the light in the room. Our Hotel Management was made aware of these issues and immediate actions have been taken to avoid future occurrences. We look forward to welcoming you back in a near future and we hope that your next experience will surpass the previous one.

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2020
Response from With best regards. on 20 Feb 2020
Dear Guest, Thank you very much for staying with us. We are delighted to read that you were most satisfied with our hotel during your stay. Knowing that you left with such a good impression is our biggest reward. We look forward to welcoming you back in a very near future.

6/10 Okay

Tancuong

Travelled with family
Not worth the four stars hotel. Our room is on the first floor and I can hear everything going on in the lobby. It is best rate at 3 stars.
Stayed 1 night in Jan 2020
Response from With best regards. on 15 Jan 2020
Dear Guest, Thank you for choosing to stay with us in Da Lat and for taking you precious time to post your review. We regret that we couldn't meet your expectation during your stay this time. But kindly be advised that all of your comments have been well noted. Our Management are planning to renovate the hotel and your feedback would surely be taken into consideration. Once again, we truly appreciate your constructive comments and we look forward to having a chance to host you back so that we can recover the shortcomings of your last visit.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Fan was not working. But did not bother to complain about it as we had a full itinerary.
Stayed 3 nights in Dec 2019
Response from With best regards. on 27 Dec 2019
Dear Kerrivv, Thank you very much for your comments on our hotel and its facilities and services. We do apologize for the inconvenience caused to you because of the fan. Our Hotel Management was made aware of this issue and immediate actions have been taken to avoid future occurrences. Beside that, we are delighted to read that you were most satisfied with our hotel. Knowing that you left with such a good impression is our biggest reward. We look forward to welcoming you back in a very near future.

10/10 Excellent

Paul, Houston, TX

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here. Other than the traffic noise the rest was great. I have to thank the staff for handling all my concerns with such urgency. I look forward to coming back again.
Stayed 4 nights in Dec 2019
Response from With best regards. on 23 Dec 2019
Dear Paul, Thank you so much for your review on our hotel and its services. We are delighted to read that you were most satisfied with our hotel, in terms of the staff and the service. Knowing that you left with such a good impression is our biggest reward. Regarding the noise, since our hotel is located at the center of the city, it will be a little noise. Hope you understand that. We look forward to welcoming you back in a very near future.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Friendly staff, great location, top service, nice breakfast.
Stayed 2 nights in Nov 2019
Response from With best regards. on 3 Dec 2019
Dear Christopher, Thank you very much for your comments on our hotel and its facilities and services. We are delighted to read that you were most satisfied with our hotel, in terms of our staff, the location and our service. Knowing that you left with such a good impression is our biggest reward. We look forward to welcoming you back in a very near future.

10/10 Excellent

Yen

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019
Response from With best regards. on 21 Oct 2019
Dear Sir/Madam, Thank you so much for staying with us. Your feedback is highly appreciated!

8/10 Good

Nhat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from With best regards. on 7 Oct 2019
Dear Mr. Nhat, Thank you so much for staying with us. Your feedback is highly appreciated! We look forward to welcoming you back at our hotel in the near future.

8/10 Good

Phuong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from With best regards. on 3 Sept 2019
Dear Mr/Ms. Phuong, Thank you so much for staying with us. Your feedback is highly appreciated!

8/10 Good

Timothy

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019
Response from With best regards. on 8 Aug 2019
Dear Mr. Timothy, Thank you very much for your review. We are delighted to read that you were most satisfied with our hotel. Knowing that you left with such a good impression is our biggest reward. We look forward to welcoming you back in a very near future.

4/10 Poor

Eric

Disliked: Cleanliness, property conditions & facilities
Breakfast was very bad. Room floor was dirty.
Stayed 2 nights in Jul 2019
Response from With best regards. on 23 Jul 2019
Dear Mr. Eric, Thank you for choosing to stay with us in Da Lat and for taking you precious time to review our hotel. We regret that we couldn't meet your expectation during your stay this time. We cannot change what happened and we sincerely apologize for that. Moreover, we really appreciate your constructive comments and kindly be advised that all of your comments on facilities have been well noted. Our Management are planning to renovate the hotel and your feedback would surely be taken into consideration. Once again, we truly appreciate your constructive comments and we look forward to having a chance to host you back so that we can recover the shortcomings of your last visit.

10/10 Excellent

Jerry, Florida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining room staff most pleasant and helpful. Breakfast buffet excellent variety.
Stayed 3 nights in Jun 2019
Response from With best regards. on 9 Jul 2019
Dear Mr. Jerry, Thank you very much for your comments on our hotel and its facilities and services. We are delighted to read that you were most satisfied with our hotel, in terms of the staff and the buffet at our Le Bistro Restaurant. Knowing that you left with such a good impression is our biggest reward. We look forward to welcoming you back in a very near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019
Response from With best regards. on 21 Jun 2019
Dear Guest, Thank you so much for staying with us. Your feedback is highly appreciated!

4/10 Poor

T

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No air-conditioning in rooms is quite disappointing for a hotel in 2019.
Stayed 2 nights in May 2019
Response from With Best regards on 19 May 2019
Dear Guest, Thank you for choosing to stay with us in Da Lat and for taking you precious time to post your review. We regret that we couldn't meet your expectation during your stay this time. But kindly be advised that all of your comments on facilities have been well noted. Our Management are planning to renovate the hotel and your feedback would surely be taken into consideration. Once again, we truly appreciate your constructive comments and we look forward to having a chance to host you back so that we can recover the shortcomings of your last visit.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historical and interesting hotel to stay in Dalat that provides guests to experience the French influence on Vietnam. Elevator is a 1920's like cage elevator and is charming and fun to use. The dining area and breakfast is set in a beautiful sunlit area with a good range of food. Friendly and helpful staff. Not an easy walk to the city centre and would recommend catching a taxi or motorbike.
Stayed 2 nights in Apr 2019
Response from With best regards. on 3 May 2019
Dear Guest, Thank you so much for staying with us. Your feedback is highly appreciated! We look forward to welcoming you back at our hotel in a near future.

4/10 Poor

Loan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very disappointed
This is the worst hotels I never had before. The customer service is very good but not the condition of the room.. Dirty,uncomfortable, and did have an amenities as i expected with a four starts Hotel. Very very disappointed...
Stayed 3 nights in Apr 2019
Response from With best regards. on 22 Apr 2019
Dear Ms. Loan, Thank you for choosing to stay with us in Da Lat and for taking you precious time to post your feedback. We regret that we couldn't meet your expectation during your stay this time. But kindly be advised that all of your comments on facilities have been well noted. Our Management are planning to renovate the hotel and your feedback would surely be taken into consideration. Once again, we truly appreciate your constructive comments and we look forward to having a chance to host you back so that we can recover the shortcomings of your last visit.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good staff very friendly service good I like breakfast with Vietnamese coffee
Stayed 3 nights in Apr 2019
Response from With best regards. on 15 Apr 2019
Dear Guest, Thank you so much for staying with us. Your feedback is highly appreciated! We look forward to welcoming you back at our hotel in a not distance future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019
Response from With best regards on 11 Apr 2019
Dear Guests, Thank you so much for staying with us. Your feedback is highly appreciated!

8/10 Good

Phu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from With best regards. on 5 Mar 2019
Dear Mr. Phu, Thank you so much for staying with us. Your feedback is highly appreciated!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very stylish old style hotel, very friendly helpful staff. No a/c but very effective large ceiling fan. Good breakfast. Shame no pool, but I did know that when I booked!
Stayed 2 nights in Feb 2019
Response from With best regards. on 4 Mar 2019
Dear Guest, Thank you very much for your comments on our hotel and its facilities and services. We are delighted to read that you were most satisfied with our hotel, in terms of the style, the staff and the breakfast. Knowing that you left with such a good impression is our biggest reward. We look forward to welcoming you back in a very near future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Unique, old French style property (1932) well maintained
Stayed 5 nights in Feb 2019
Response from With best regards. on 22 Feb 2019
Dear Guest, Thank you so much for staying with us. Your feedback is highly appreciated!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel but a little far from the main area for restaurants and coffee shops. Room needed a bit of work - some furnishings and other were worn. Lovely staff and good breakfast.
Stayed 3 nights in Jan 2019
Response from With best regards. on 24 Jan 2019
Dear Guest, Thank you so much for staying with us. We are delighted to know that you love our hotel and we hope to have a chance to welcome you back at our hotel in a not distance future.

10/10 Excellent

Verified traveller

Stayed 4 nights in Jan 2019
Response from With best regards. on 22 Jan 2019
Dear Guests, Thank you so much for staying with us. Your feedback is highly appreciated.

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night stay in Dalat
Comfy stay, great staff and delicious breakfast!
Stayed 2 nights in Jan 2019
Response from With best regards. on 18 Jan 2019
Dear Mr. Joel, Thank you so much for staying with us. Your feedback is highly appreciated. We look forward to welcoming you back at our hotel in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 4 nights in Nov 2018
Response from With best regards. on 30 Dec 2018
Thank you so much for staying with us. Your feedback is highly appreciated.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Very old hotel need of a repair, barely a 3 star
The hotel lobby, reception, dinning, service were fantastic. It was at the level of 4 star hotel we expected. However, the room condition was really poor at the level of 0 star. This place needs a major upgrade to match its looks from the outside. Our room had no air conditioning even though we paid extra for a "mountain view" room. There was barely enough space in the room to place the standing fan and turn it on without hitting things. There was no way to turn on the ceiling fan. Luckily it was not hot during our stay there. Opening the windows helped to cool down the room but it was too noisy at night to keep the windows open. The shower head was in horrible condition, which I found out after getting in the shower. It would not spray water properly. The water temperature control was broken also. Every 15-20 seconds the water would go from very hot to cold. My daughter screamed several times during her shower because it was too hot sometimes. We ended up using using a water glass to hold water and wash ourselves. There was only 1 outlet to charge phones. However, it would be switched off when the wall light was turned off at night. The only other outlet had several other things connected (TV, cable, fridge, etc.). The elevator was great looking for antique point of view. However, it was not always functional. It stopped operating for a while during our stay. It would also not go down to the bottom floor where the dinning area was.
Stayed 1 night in Dec 2018
Response from With best regards. on 2 Jan 2019
Dear Sir/Madam, Thank you so much for staying with us and for taking your valued time to post your review. We are delighted to read that you were most satisfied with our hotel, in terms of the lobby, the reception and the service. However, we do apologize for the inconvenience cause to you due to the room facilities. Our Hotel Management was made aware of these issues and immediate actions have been taken to avoid future occurrences. Our Hotel Management are planning to renovate the hotel and your feedback would surely be taken into consideration. Once again, we truly appreciate your constructive comments and we look forward to having a chance to host you back so that we can recover the shortcomings of your last visit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
has lots of character and feels preserved. wouldn't want to see it renovated
Stayed 2 nights in Nov 2018
Response from Vi Canh (Mr.) on 30 Nov 2018
Dear Valued Guest, Thank you so much for staying with us. We are delighted to read that you love our hotel, knowing that you left with such a good impression is our biggest reward. We look forward to welcoming you back in a very near future.

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This is a very well located property withing walking distance of beautiful lake but that sadly has not been taken care of all. Service and amenities are marginal at best and the room was dark and needs a deep clean (replace the old couch and move the mini fridge which is just sitting on the floor). Thise propery could be a real landmark if someone showed some love and investment in it. Hope that they can improve on all levels and restore this hotel which has so much potential.
Stayed 2 nights in Nov 2018
Response from Vi Canh (Mr.) on 20 Nov 2018
Dear Valued Guests, Dear John L, Thank you for choosing to stay with us in Da Lat and for taking you precious time to review on Expedia. We regret that we couldn't meet your expectation during your stay this time. But kindly be advised that all of your comments on facilities have been well noted. Our Management are planning to renovate the hotel and your feedback would surely be taken into consideration. Once again, we truly appreciate your constructive comments and we look forward to having a chance to host you back so that we can recover the shortcomings of your last visit. With best regards.

4/10 Poor

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Oct 2018
Response from Vi Canh (Mr.) on 22 Oct 2018
Dear Valued Guest, Thank you for choosing to stay with us in Da Lat and for taking you precious time to review on Expedia. We regret that we couldn't meet your expectation during your stay this time. We look forward to having a chance to host you back so that we can recover the shortcomings of your last visit. With best regards.

8/10 Good

Thomas, Singapore

Liked: Cleanliness, staff & service, room comfort
Pleasant stay except...
Everything is good except the breakfast is below average and had the worst shower experience (water pressure and temperature very unstable).
Stayed 3 nights in Oct 2018
Response from Vi Canh (Mr.) on 16 Oct 2018
Dear Mr. Thomas, Thank you for choosing to stay with us in Da Lat and for taking you precious time to review on Expedia. We regret that we couldn't meet your expectation during your stay this time. But kindly be advised that all of your comments on facilities have been well noted. Our Management are planning to renovate the hotel and your feedback would surely be taken into consideration. Once again, we truly appreciate your constructive comments and we look forward to having a chance to host you back so that we can recover the shortcomings of your last visit. With best regards.