Title: Mercure Curitiba Batel Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mercure Curitiba Batel Hotel Hotel with an indoor pool, near 24 Hours Street ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/580000/570600/570595/33f62b20.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/580000/570600/570595/317dec71.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Suite (1 King + 2 Single Beds or 1 King Bed) | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/580000/570600/570595/2db17f3f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/580000/570600/570595/73a41bb4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/580000/570600/570595/d4557726.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Curitiba's center, Mercure Curitiba Batel Hotel offers comfort and urban convenience. Enjoy meals at Allure restaurant, relax with books from the library, and use the 24-hour business center, indoor pool, and gym. Staff are ready to assist throughout your stay. 8.8 Excellent ## Popular amenities - Bar - Pool - Breakfast available - Room service - Pet-friendly - Parking available £59 includes taxes & fees 9 Nov - 10 Nov ## Room options ### Check availability for these dates Tonight [Oct 20 - Oct 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=570595&PinnedHotelID=570595&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=570595&PinnedHotelID=570595&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 21 - Oct 22](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=570595&PinnedHotelID=570595&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=570595&PinnedHotelID=570595&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=570595&PinnedHotelID=570595&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=570595&PinnedHotelID=570595&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=570595&PinnedHotelID=570595&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=570595&PinnedHotelID=570595&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 11 of 11 rooms ![Executive Suite, 1 Queen Bed | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/580000/570600/570595/a23655f1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 Queen Bed 9.0 Wonderful 2 reviews ### Highlights Air conditioning Kitchen Smart TV Renovated in 2020 Separate bedroom Eco-friendly toiletries Bathrobes Hairdryer - 883 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed ![Executive Apartment, 1 King Bed, Balcony | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/580000/570600/570595/ccc836bf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Apartment, 1 King Bed, Balcony 9.2 Wonderful 13 reviews ### Highlights Balcony Air conditioning Smart TV Renovated in 2020 Separate bedroom Eco-friendly toiletries Hairdryer Private bathroom - 398 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![Standard Apartment, 1 King Bed | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/580000/570600/570595/34d11767.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, 1 King Bed 9.4 Exceptional 8 reviews ### Highlights Air conditioning Smart TV Renovated in 2020 Separate bedroom Eco-friendly toiletries Hairdryer Private bathroom Eco-friendly cleaning supplies - 183 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![Standard Apartment, 2 Single Beds | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/580000/570600/570595/28613654.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, 2 Single Beds 9.0 Wonderful 4 reviews ### Highlights Air conditioning Smart TV Renovated in 2020 Separate bedroom Eco-friendly toiletries Hairdryer Private bathroom Eco-friendly cleaning supplies - 183 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/580000/570600/570595/b0032b4a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment, 1 King Bed 8.8 Excellent 5 reviews ### Highlights Balcony Air conditioning Smart TV Renovated in 2020 Separate bedroom Eco-friendly toiletries Hairdryer Private bathroom - 1 bedroom - Sleeps 3 - 1 King Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/580000/570600/570595/b0032b4a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment, 1 King Bed with Sofa bed, Balcony 8.0 Very good 2 reviews ### Highlights Balcony Air conditioning Smart TV Renovated in 2020 Separate bedroom Eco-friendly toiletries Hairdryer Private bathroom - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ![Executive Apartment, 1 King Bed, Kitchen | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/580000/570600/570595/a66ee0ba.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Apartment, 1 King Bed, Kitchen 9.0 Wonderful 2 reviews ### Highlights Air conditioning Kitchen Smart TV Renovated in 2020 Separate bedroom Eco-friendly toiletries Hairdryer Private bathroom - 1 bedroom - Sleeps 3 - 1 King Bed ![Superior Suite (1 King + 2 Single Beds or 1 King Bed) | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/580000/570600/570595/2db17f3f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite (1 King + 2 Single Beds or 1 King Bed) 10.0 Exceptional 1 review ### Highlights Air conditioning Smart TV Renovated in 2020 Separate bedroom Eco-friendly toiletries Hairdryer Private bathroom Eco-friendly cleaning supplies - Sleeps 4 - 1 Double Bed and 2 Single Beds ![Executive Apartment, 1 King Bed, Accessible, Balcony | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/580000/570600/570595/d001321c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Apartment, 1 King Bed, Accessible, Balcony ### Highlights Air conditioning Smart TV Renovated in 2020 Separate bedroom Eco-friendly toiletries Hairdryer Private bathroom Eco-friendly cleaning supplies - Sleeps 3 - 1 King Bed ![Executive Suite, 1 Double Bed | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/580000/570600/570595/ea3ea54c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 Double Bed ### Highlights Air conditioning Smart TV Renovated in 2020 Separate bedroom Eco-friendly toiletries Hairdryer Private bathroom Eco-friendly cleaning supplies - Sleeps 3 - 1 Double Bed ![Family Apartment, Multiple Beds | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/580000/570600/570595/bb948701.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Apartment, Multiple Beds ### Highlights Air conditioning Smart TV Renovated in 2020 Separate bedroom Eco-friendly toiletries Hairdryer Private bathroom Eco-friendly cleaning supplies - Sleeps 4 - 1 Double Bed and 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCuritiba-Hotels-Mercure-Curitiba-Batel-Hotel.h570595.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCuritiba-Hotels-Mercure-Curitiba-Batel-Hotel.h570595.Hotel-Information) ## About the area Located in Curitiba, Mercure Curitiba Batel Hotel is in the city centre. 24 Hours Street and Shopping Estacao are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Barigui Park. Railway Museum and Botanical Garden of Curitiba are also worth visiting. [Visit our Curitiba travel guide](https://www.expedia.co.uk/Curitiba.dx951) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-25.44303%2C-49.28275&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Triyk2jghqo52gK2RytS4RhewQw=) R. Alferes Angelo Sampaio, 1177, Batel CEP, Curitiba, PR, 80420-160 ### What's nearby - Japan Square - 6 min walk - 0.4 miles - Curitiba Shopping Center - 8 min walk - 0.5 miles - 24 Hours Street - 14 min walk - 0.8 miles - Baixada Arena - 2 min drive - 0.7 miles - Shopping Estacao - 2 min drive - 1.1 miles ### Getting around - Curitiba Station - 4 min drive - Curitiba (CWB-Afonso Pena Intl.) - 30 min drive ### Restaurants - ‪Brioche - ‬4 min walk - ‪Savana's Grill - ‬3 min walk - ‪Restaurante Sal da Terra - ‬5 min walk - ‪Taisho - ‬3 min walk - ‪Manancial - ‬4 min walk ## About this property ### Mercure Curitiba Batel Hotel Hotel remodelled in 2020 and located near 24 Hours Street A library, dry cleaning/laundry services and a bar are just a few of the amenities provided at Mercure Curitiba Batel Hotel. The on-site restaurant, Allure, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and a 24-hour business centre. You'll also enjoy perks such as: - An indoor pool - Buffet breakfast (surcharge), valet parking (surcharge) and meeting rooms - Multilingual staff, luggage storage and a front desk safe - A water dispenser, a porter/bellboy and a 24-hour front desk Room features All 180 rooms include comforts such as air conditioning, in addition to perks such as free WiFi and safes. Other amenities include: - Recycling, LED light bulbs and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and showers - 43-inch Smart TVs with cable channels - Housekeeping, desks and phones ## Similar properties ![Banquet hall](https://images.trvl-media.com/lodging/2000000/1450000/1446000/1445956/ba465961.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Hotel Curitiba Batel - Pool - Spa - Pet-friendly - Free WiFi 9.4 Exceptional 1,021 reviews £92 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=1445956&PinnedHotelID=1445956&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/45000000/44890000/44884300/44884232/1e4bd08c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Intercity Curitiba Batel Curitiba Centro - Breakfast included - Pet-friendly - Free WiFi - Restaurant 9.4 Exceptional 1,389 reviews £46 includes taxes & fees 17 Nov - 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Pool - Spa - Pet-friendly - Free WiFi 8.8 Excellent 561 reviews £53 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=49345&PinnedHotelID=49345&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Valet parking on site (BRL 35 per day) - Wheelchair-accessible parking available ### Food and drink - Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; BRL 70 per person - A bar/lounge - A restaurant ### Restaurants on site - Allure ### Things to do - Gym - Indoor pool - Library - Piano ### Family friendly - Indoor pool - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (on request) - Multilingual staff - Porter/bellhop ### Business services - 24-hour business centre - Conference space - Meeting rooms ### Outdoors - Vegetable garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Handrails in stairways - Lift - Visual alarms in hallways - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchairs on site ### More - 20 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 1999 - Comprehensive food waste policy - Comprehensive recycling policy - Local culture and ecosystem education - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Renovated entire property - September 2020 - Reusable cups - Reusable tableware - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 43-inch smart TV with cable channels ### Food and drink - Limited room service - Minibar ### More - Air conditioning (climate-controlled) - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Iron/ironing board on request - LED lighting - Phone - Recycling - Safe - Water-efficient showers ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of BRL 70 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 15 kg per pet) Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome 1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately BRL 70.00 per person - Valet parking fee: BRL 35.00 per day - Pet fee: BRL 70 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information. Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Mercure Curitiba Batel Mercure Curitiba Batel Hotel Mercure Curitiba Batel Brazil Mercure Curitiba Batel Mercure Curitiba Batel Hotel Hotel Mercure Curitiba Batel Hotel Curitiba Mercure Curitiba Batel Hotel Hotel Curitiba ## Frequently asked questions ### Does Mercure Curitiba Batel Hotel have a pool? > Yes, this property has an indoor pool. ### How much does it cost to stay at Mercure Curitiba Batel Hotel? > As of 20 Oct 2025, prices found for a 1-night stay for 2 adults at Mercure Curitiba Batel Hotel on 9 Nov 2025 start from £58.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Curitiba-Hotels-Mercure-Curitiba-Batel-Hotel.h570595.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Mercure Curitiba Batel Hotel pet-friendly? > Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 15 kg per pet. There's a fee of BRL 70 per pet, per night. Service animals are exempt from fees. ### How much is parking at Mercure Curitiba Batel Hotel? > Valet parking is available for BRL 35.00 per day. ### What time is check-in at Mercure Curitiba Batel Hotel? > Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Mercure Curitiba Batel Hotel? > Checkout is at noon. ### Where is Mercure Curitiba Batel Hotel located? > Located in Batel, this hotel is within a 15-minute walk of Castelo do Batel and 24 Hours Street. Japan Square and Crystal Shopping Center are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Mercure Curitiba Batel Hotel Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 9.2 Location ### 8.8 Staff & service ### 8.6 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 290 8 - Good 158 6 - Okay 48 4 - Poor 17 2 - Terrible 13 ### 10/10 Excellent #### Isaac 27 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Loved my time at this hotel ##### Isaac Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Aleksandr 17 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Helped me to recover cell phone which i forgot in the taxi. ##### Aleksandr Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Isaac 21 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I really enjoyed staying at this property. It exceeded my expectations. ##### Isaac Stayed 4 nights in Aug 2025 ### 8/10 Good #### Sandra 19 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Good hotel, breakfast is awesome with many, many options and the staff is so friendly and helpful. ##### Sandra Stayed 10 nights in Jun 2025 ### 8/10 Good #### Felix 11 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Place was good and comfortable. Bed could have been more comfortable. ##### Felix Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Sandra 10 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was great!!! ##### Sandra Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Marcelo 2 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities It’s perfect!! ##### Marcelo Stayed 5 nights in Feb 2025 ### 6/10 Okay #### Carolina 8 Jun 2025 Pillows were flat unfortunately ##### Carolina Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Maria Gabriela 5 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great property. The bed is very comfortable. My room had a balcony which was very nice. The only thing is I don’t think they get a lot of foreign tourist because they’re debit machines do not work with foreign cards and their Internet is also made up so you sign in with your Brazilian identification so it’s harder for tourist to navigate. ##### Maria Gabriela Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Julieta 15 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing! It was a great room, definetely i would stay again! only need blankets because of cold weather! (got better with the minisplit in heat) ##### Julieta Stayed 1 night in Jul 2024 ### 8/10 Good #### Daniella 19 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Good business hotel. Internet worked well. Chairs in the room comfortable to work. Comfortable bed and balcony was super appreciated after a long work day. ##### Daniella Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Maria Gabriela 4 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The woman that checked me in was incredibly slow they couldn’t connect me to the Internet because I didn’t have Brazilian documentation. I had my passport. It was almost like they’ve never seen a foreigner before. Apart from the check in lady who was incompetent everything else has been excellent. ##### Maria Gabriela Stayed 1 night in Dec 2024 ### 6/10 Okay #### Kuwabo 16 Sept 2024 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service I thought our stay was very average and likely wouldn't stay here again. The language barrier presented more service challenges here than I've encountered in any other non-English speaking country I've visited. I had a friend staying in a nearby hotel who also doesn't speak Portugeuse, and she had a much better experience (easier service, more attentive to guests, and more accomodating). My guess is that Mercure would be a better experience for a Portuguese speaker. ##### Kuwabo Stayed 5 nights in Sep 2024 ### 6/10 Okay #### Caio 25 Apr 2024 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities Room was dirty, bathroom definitely need a good cleaning, all my remote control was low in battery, the ac didn’t work properly, staff was rude and unwelcoming, I tried ordering food at 10;45pm and the kitchen was already closed. ##### Caio Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### Marcio 23 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### I expected more Many cable channels didnt work. Shower drain was clogged up. The sofa bed was rough to sleep in. Not comfortable at all. I was expecting more for being a high end hotel in a high end neighborhood. Check in was very slow and we had to pay some weird fee not mentioned anywhere ! ##### Marcio Stayed 9 nights in Mar 2024 ### 4/10 Poor #### Thomas 19 Dec 2022 Disliked: Staff & service, amenities Sadly I cannot recommend the Mercure. The staff was awkward towards us and would often ignore our family in favor of native speaking guests even while in line. While I highly recommend the restaurant downstairs and the breakfast, a majority of the staff in which we interacted with needs to take notes from the staff at the Radisson just a few blocks down the road. They added charges to our rooms and were caught by surprise we actually reviewed them. They apologized a thousand times… but clearly they like to take advantage of foreign guests. My suggestion for the Mercure team, etiquette and awareness. If you are paying top dollar you expect top results. Paying the same price at the Radisson and it’s a stark contrast in favor of the Radisson. ##### Thomas ### 2/10 Terrible #### Najla 22 Dec 2024 Disliked: Cleanliness, staff & service, amenities My recent stay at the hotel was deeply disappointing due to a lack of professionalism of the the hotel staffing. I booked through Expedia, specifically seeking a pet-friendly hotel, but there was no mention of needing a vaccination card for my dog. After driving for 7 hours and arriving at 9:30 PM, I was informed by the manager on duty that I could not stay without the vaccination card. I explained that this requirement was not disclosed during the booking process, but the manager was unhelpful, dismissive, and offered no solutions. When I asked for a refund, I was told it was not possible because the reservation was made through Expedia and that I needed to file a complaint with them. Despite several attempts to resolve the issue, the manager showed no willingness to assist or provide alternatives. Only after I requested to escalate the matter to his supervisor was I finally allowed to write a statement attesting to my dog’s vaccination status—a solution that, as I later learned, was standard policy for such situations. The next morning, the front desk staff confirmed that a written statement was an acceptable alternative to the vaccination card, which made it clear that the entire ordeal could have been avoided. This experience highlights a clear lack of training and professionalism in handling guest concerns. I hope the hotel takes steps to improve its staff training to prevent similar incidents in the future. ##### Najla Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Henry Oscar 14 Jul 2025 ##### Henry Oscar Stayed 2 nights in Jul 2025 ### 2/10 Terrible #### Alex 10 Jul 2025 ##### Alex Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Leomir 10 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Leomir Stayed 3 nights in Jun 2025 ### 8/10 Good #### Zenilda 6 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities #### O café da manhã variado porem não saboroso. Além ##### Zenilda Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Francisco 6 Jul 2025 ##### Francisco Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Adislau A e Alexandre de 23 Jun 2025 ##### Adislau A e Alexandre de Stayed 3 nights in Jun 2025 ### 4/10 Poor #### Simone de Borba 22 Jun 2025 ##### Simone de Borba Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### MATHEUS 31 May 2025 Liked: Cleanliness, property conditions & facilities, room comfort Ótimo hotel! Equipe da recepção pessima.. despreparada. Não sabe como tratar um cliente, mal deram bom dia quando cheguei. ##### MATHEUS Stayed 1 night in May 2025 ## Expedia's Latest Trends ### Hotels > [Apartments Portinatx](https://www.expedia.co.uk/Portinatx-Apartments.d6023333-aaApartments.Travel-Guide-Accommodation) > > [La Rosa Hotel](https://www.expedia.co.uk/Whitby-Hotels-La-Rosa-Hotel.h25178364.Hotel-Information) > > [The Farthings Guest House](https://www.expedia.co.uk/York-Hotels-The-Farthings-Guest-House.h2244875.Hotel-Information) > > [The Keep](https://www.expedia.co.uk/Yeovil-Hotels-The-Keep.h4638847.Hotel-Information) > > [Novotel São Paulo Berrini](https://www.expedia.co.uk/Sao-Paulo-Hotels-Novotel-Sao-Paulo-Berrini.h19471474.Hotel-Information) > > [Hotels near Newbury Racecourse](https://www.expedia.co.uk/Newbury-Racecourse-Hotels.0-l6198531-0.Travel-Guide-Filter-Hotels) > > [Vivaz Cataratas Hotel & Resort](https://www.expedia.co.uk/Foz-Do-Iguacu-Hotels-Vivaz-Cataratas-Hotel-Resort.h3190235.Hotel-Information) > > [Sedgebrook Hall](https://www.expedia.co.uk/Northampton-Hotels-Sedgebrook-Hall.h1791539.Hotel-Information) > > [STORY Seychelles](https://www.expedia.co.uk/Mahe-Island-Hotels-STORY-Seychelles.h11868826.Hotel-Information) > > [Pet-Friendly Hotels in Wigan](https://www.expedia.co.uk/Wigan-Hotels-Pet-Friendly-Hotel.0-0-d5475-tPetFriendlyHotel.Travel-Guide-Filter-Hotels) > > [Hotels in Cancun](https://www.expedia.co.uk/Cancun-Hotels.d179995.Travel-Guide-Hotels) > > [Paloma Orenda - All inclusive](https://www.expedia.co.uk/Side-Hotels-Paloma-Orenda.h32401842.Hotel-Information) > > [Hotel RH Sol](https://www.expedia.co.uk/Benidorm-Hotels-Hotel-RH-Sol.h2525623.Hotel-Information) > > [The Longshoot Hotel by Greene King Inns](https://www.expedia.co.uk/Nuneaton-Hotels-The-Longshoot-Hotel-By-Greene-King-Inns.h11899936.Hotel-Information) > > [Hotels in Orlando](https://www.expedia.co.uk/Orlando-Hotels.d178294.Travel-Guide-Hotels) > > [Sanma Hotel](https://www.expedia.co.uk/Foz-Do-Iguacu-Hotels-Sanma-Hotel.h544591.Hotel-Information) ### Flights > [Flights from Singapore (SIN) to Chek Lap Kok (HKG)](https://www.expedia.co.uk/lp/flights/sin/hkg/singapore-to-hong-kong) > > [Flights from Birmingham (BHX) to Olbia (OLB)](https://www.expedia.co.uk/lp/flights/bhx/olb/birmingham-to-olbia) > > [Flights from Paisley (GLA) to Almeria (LEI)](https://www.expedia.co.uk/lp/flights/gla/lei/glasgow-to-almeria) > > [Flights from Nairobi (NBO) to London (LHR)](https://www.expedia.co.uk/lp/flights/nbo/lhr/nairobi-to-london) > > [Flights from Derby (EMA) to Forest (GCI)](https://www.expedia.co.uk/lp/flights/ema/gci/east-midlands-to-guernsey) > > [easyJet](https://www.expedia.co.uk/EasyJet-Flights.cU2.Travel-Guide-Airlines) > > [Flights from Liverpool (LPL) to Rhodes (RHO)](https://www.expedia.co.uk/lp/flights/lpl/rho/liverpool-to-rhodes) > > [Flights from Cancun (CUN) to Boston (BOS)](https://www.expedia.co.uk/lp/flights/cun/bos/cancun-to-boston) > > [Flights from Aberdeen (ABZ) to Ballasalla (IOM)](https://www.expedia.co.uk/lp/flights/abz/iom/aberdeen-to-isle-of-man) ### Cars > [Car hire in Aberdeenshire](https://www.expedia.co.uk/Destinations-In-Aberdeenshire.d603233.Car-Hire-Destinations) ### Packages > [Gruz Harbor](https://www.expedia.co.uk/Gruz-Harbor-Gruz.d6126629.Attraction) > > [Knaresborough Castle](https://www.expedia.co.uk/Knaresborough-Castle-Knaresborough.d6088199.Attraction) > > [Shanghai Disneyland©](https://www.expedia.co.uk/Shanghai-Disneyland-Pudong.d553248621593965835.Attraction) ### General > [Visit Nice City Centre](https://www.expedia.co.uk/Nice-Nice-City-Centre.dx6200418)