Ratings based on 114 Verified Reviews

4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from Los Angeles

Very pleasant stay

Posted 27-Feb-2017
I went to with an open mind expecting nothing. As I arrived, 45 minutes before check in time, which is 3, I was greeted immediately by the hotel employees. They allowed me into my room early. The hotel facilities were beyond clean. The room was very comfortable, and clean. I decided to stay in Culiacán one more night, and I decided last minute, they allowed me to stay in the same bedroom. I am beyond happy with my stay, I'll definitely be staying here from now on!
4out of 5
by Jose

Good location

Posted 28-Dec-2016 on Hotels
Everything was good except the only thing was that they gave me a room which was already occupied which scared the guest as well as me. The receptionist said he was sorry and gave me another one. Also I had some frozen food and were friendly to accommodate the food in their restaurant freezer. All around was good and next to the main mall.
5out of 5
Recommended
for Everyone
by A verified traveller from US

Modern, clean, comfortable & trustworthy staff

Posted 09-Nov-2016
Location: The hotel is right next to a large mall, Forever 21 and restaurants. Literally right outside the hotel and walking distance.
This hotel really surprised us in a good way. We were in a rush to check in and make it on time to a wedding and the front desk staff really did a good job in checking us all in quickly. Our room was modern and clean and the beds and pillows were so comfortable. We had a great view and felt very secure in this hotel. My mom actually forgot her entire wallet in the hotel room safe and when she called the next day after we had checked out they had it in the lost and found.
4out of 5
Recommended
for Business Travellers
by A verified traveller from DOUGLAS, Stati Uniti d'America

Great hotel close to an up-scale shopping center

Posted 25-Oct-2016
Pros: Location is great,buffet breakfast is superb, access to shops and restaurants right next door. They have a small but practical business center with a conference room. There is river-walk by the hotel, it is a nice afternoon walk enjoying traditional beverages and food.
Cons: It is a very noisy hotel. You can hear your neighbors like there were in you room. Not great if your plans are to relax in a quiet room. Also, I didn't like the fact that the bathroom vanity is outside the bathroom, almost next to your bed.
Location: Shopping center and restaurants right next to the hotel, taxi service right out the door, and 15 minutes from the airport.
5out of 5
Recommended
for Everyone
by A verified traveller from los angeles

Excellent hotel

Posted 06-Oct-2016
Location: Great location in shopping center
Love everything about this hotel, location, service, cleanness, customer service, design. Parking, restaurant, pool...omg I will come back definitely.
5out of 5
Recommended
for Everyone
by A verified traveller from los angeles

friendly staff, let me check out late kindly

Posted 03-May-2016
well staffed hotel with helpfull staff. very accomodating
4out of 5
by A verified traveller

Relaxing

Posted 12-Apr-2016 on Hotels
Hotel staff was amazing
4out of 5
by Deborah

Posted 16-Nov-2015 on Hotels
Comment from Hotel Management
02-Apr-2016
Estimado Huésped Muchas gracias por enviarnos su opinión por este medio,nos ayuda a seguir mejorando, esperamos verlos de nuevo pronto, esta es su casa.
5out of 5
by A verified traveller

Will go back again

Posted 27-Oct-2015 on Hotels
I was very confortable at this hotel, its right next to a shopping mall, and a very nice running park
Comment from Hotel Management
02-Apr-2016
Dear Guest thank for all your comments are very important for us, we hope to see you again soon this is your home away home.
5out of 5
by A verified traveller

Posted 23-Oct-2015 on Hotels
Comment from Hotel Management
02-Apr-2016
Estimado Huésped Muchas gracias por opinar acerca de su ultima estancia, estamos para servirle esta es su casa, saludos