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Hotel Victoria

3.5 star property
Comfortable Cuenca hotel in Downtown Cuenca with free breakfast

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Hotel Victoria

Interior detail
King Suite with Balcony | Hypo-allergenic bedding, in-room safe, desk, soundproofing
Exterior
Family Suite | View from room
Breakfast, lunch, dinner served; garden views
Reviews
9.6

Exceptional

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast included
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Restaurant

Check out the area

Map
Calle Larga 6-93 Y Borrero, Cuenca, Azuay, 10104
  • Popular LocationRío Tomebamba & Calle Larga1 min walk
  • Popular LocationCalderon Park7 min walk
  • Popular LocationAlejandro Serrano Aguilar Stadium11 min walk
  • AirportCuenca (CUE-Mariscal Lamar)11 min drive
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Room options

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About the area

Cuenca

Located on a river, Hotel Victoria is in Downtown Cuenca, a neighborhood in Cuenca. Puente Roto and Pumapungo Archaeological Park are local landmarks, and some of the area's activities can be experienced at San Francisco Plaza Market and Plaza Rotary Market. University of Cuenca's Orchid Garden and Cuenca Botanical Garden are also worth visiting.
Visit our Cuenca travel guideOpens in a new window

What's nearby

  • Río Tomebamba & Calle Larga - 1 min walk
  • Calderon Park - 7 min walk
  • New Cathedral of Cuenca - 9 min walk
  • Alejandro Serrano Aguilar Stadium - 11 min walk
  • Mall del Rio - 5 min drive

Getting around

  • Luis Cordero (Hermano Miguel) Station - 9 min walk
  • Gaspar Sangurima Tram Station - 13 min walk
  • Cuenca (CUE-Mariscal Lamar) - 12 min drive

Restaurants

  • Goza - 1 min walk
  • Chill & Chela Brew Pub - 3 min walk
  • La cigale - 3 min walk
  • El Mercado Cuenca - 3 min walk
  • Chill & Chela Brew Pub - 3 min walk

About this property

Hotel Victoria

Free English breakfast, a terrace and a coffee shop/cafe are just a few of the amenities provided at Hotel Victoria. In addition to a garden and a library, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking
  • A lift, smoke-free property and a 24-hour front desk
  • Free newspapers, concierge services and luggage storage
Room features
All guest rooms at Hotel Victoria offer amenities, such as free WiFi and safes, in addition to sound-insulated walls and free bottled water.
Extra amenities include:
  • Bathrooms with rainfall showers and baths or showers
  • Plasma TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free English breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Jardin

Things to do

  • Library
  • Piano

Family friendly

  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • Lift

More

  • 5 floors
  • Building
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay for free
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Hotel Victoria Cuenca
Victoria Cuenca
Hotel Victoria Hotel
Hotel Victoria Cuenca
Hotel Victoria Hotel Cuenca

Frequently asked questions

Is Hotel Victoria pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Hotel Victoria?

Self-parking is free at this property.

Hotel Victoria Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 105 out of 132 reviews" "
Rating 8 - Good. 20 out of 132 reviews" "
Rating 6 - Okay. 6 out of 132 reviews" "
Rating 4 - Poor. 1 out of 132 reviews" "
Rating 2 - Terrible. 0 out of 132 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

tim

Stayed 1 night in Mar 2023

10/10 Excellent

ignacia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was EXCEPTIONAL.!! I really enjoyed the staff they were sweet, friendly and extremely helpful. This is the place I will be staying when in Cuenca. Everything was a walk away.

10/10 Excellent

Tere

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excelent service, the rooms are very clean and comfortable, the staff are super nice and friendly, breakfast was very good!!
Stayed 1 night in Nov 2022

10/10 Excellent

Cyril

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and courteous and went out of the way to assist us. Overall a very pleasant experience.
Stayed 2 nights in Nov 2022

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel Amazing room 4 star restaurant
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Victoria was lovely and in an excellent location. It was spotless and the service at the hotel and restaurant was superb. We enjoyed using the upstairs sitting area outside of our room and the view from the balcony was fabulous. The only reason we did not give Hotel Victoria at the highest rating for comfort as the bed was a bit hard for our preference.
Stayed 3 nights in Aug 2022

10/10 Excellent

Liz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is top-notch, especially all of the front desk staff. The amenities and room are comfortable and on the nicer side for Ecuador hotels, wonderful breakfast and bar area with established staff. Beds can be firm everywhere in Ecuador so don't hold this against the property because the pillows are great; as well, there is noise if on the street side (because it's so convenient for old town walking naturally), but it quiets down by about 10pm so it's acceptable if you want a larger family suite, and the convenience of being so close to the riverwalk and the main city attractions/walkable, which is key. Everything overall was so wonderful that we would definitely come back for a future stay.
Stayed 3 nights in Aug 2022

8/10 Good

Greta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

10/10 Excellent

Aiden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Jul 2022

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay again. The breakfasts were amazing!!!
Stayed 2 nights in May 2022