Cristais de Gramado

I booked a superior room, but when I got to the hotel they gave me a small twin room. Nothing else available. Very uncomfortable mattress. Never going back.

I’ve stayed here several times in the past, including a long, three week stint during the pandemic. I can’t believe how much this hotel has decayed since my last stay approximately a year ago. Neither of the two wifi networks work, my room was dingy, and the toilet clogged, breakfast was simply not managed, with dirty dishes at every table left behind. At checkout, I mentioned my disappointment to the clerk, who was apathetic. Unfortunately, I won’t ever be staying there again.

Es un hotel viejo en estructura ! La torre 2 aún están con tapetes en toda la pieza y pasillos un olor a moho súper desagradable ! Para quien es alérgico una mala opción ! El desayuno mediano, y en los baños está el aviso de no utilizar la bañera justamente porque rebasa , me parece que deberían reformar todo! No es lo que se muestra en las fotos