Title: El Careyes Club & Residences Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=23002040&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # El Careyes Club & Residences Beachside condo resort with 5 outdoor pools ## Photo gallery for El Careyes Club & Residences ![5 outdoor pools - El Careyes Club & Residences (Costa Careyes)](https://images.trvl-media.com/lodging/24000000/23010000/23002100/23002040/13be3a11.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Room, 2 Double Beds | View from room - El Careyes Club & Residences (Costa Careyes)](https://images.trvl-media.com/lodging/24000000/23010000/23002100/23002040/9f193eba.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Building design - El Careyes Club & Residences (Costa Careyes)](https://images.trvl-media.com/lodging/24000000/23010000/23002100/23002040/27e99062.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Room, Multiple Beds, Ocean View | Premium bedding, in-room safe, individually decorated - El Careyes Club & Residences (Costa Careyes)](https://images.trvl-media.com/lodging/24000000/23010000/23002100/23002040/f9f57f0c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Luxury Penthouse, Multiple Beds, Ocean View (Penthouse 4 Bedroom) | Premium bedding, in-room safe, individually decorated - El Careyes Club & Residences (Costa Careyes)](https://images.trvl-media.com/lodging/24000000/23010000/23002100/23002040/14bbd5ed.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies El Careyes Club & Residences offers a beachfront paradise with ocean views. Guests start their day with breakfast at La Duna Sunset Bar, enjoy Thai massages, and sip cocktails by the five outdoor pools. Families love the playground that keeps children entertained. VIP Access ## Reviews 8.6 Excellent ## Popular amenities - Pool - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Laundry room VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan 14 - Jan 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=23002040&PinnedHotelID=23002040&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=23002040&PinnedHotelID=23002040&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 15 - Jan 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=23002040&PinnedHotelID=23002040&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=23002040&PinnedHotelID=23002040&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=23002040&PinnedHotelID=23002040&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=23002040&PinnedHotelID=23002040&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=23002040&PinnedHotelID=23002040&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=23002040&PinnedHotelID=23002040&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 2 beds 1 bed Showing 10 of 10 rooms ### View all photos for Superior Suite, Multiple Beds, Garden View (Three Bedroom) ![Superior Suite, Multiple Beds, Garden View (Three Bedroom) | Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/24000000/23010000/23002100/23002040/edc037fa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, Multiple Beds, Garden View (Three Bedroom) ### Highlights Balcony or patio Garden Separate dining area Individually furnished Individually decorated Air conditioning Connecting rooms available Full-sized fridge/freezer - 2989 sq ft - 3 bedrooms - Sleeps 6 - 2 King Beds and 2 Double Beds ### View all photos for Superior Suite, Multiple Beds, Garden View ![Superior Suite, Multiple Beds, Garden View | Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/24000000/23010000/23002100/23002040/bf457e5b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, Multiple Beds, Garden View ### Highlights Balcony or patio Garden Separate dining area Individually furnished Individually decorated Air conditioning Connecting rooms available Full-sized fridge/freezer - 3 bedrooms - Sleeps 6 - 2 Double Beds and 2 King Beds ### View all photos for Deluxe Room, 2 Double Beds ![Deluxe Room, 2 Double Beds | Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/24000000/23010000/23002100/23002040/bca40d05.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds ### Highlights Balcony or patio Garden Separate dining area Individually furnished Individually decorated Air conditioning Connecting rooms available Full-sized fridge/freezer - Sleeps 2 - 2 Double Beds ### View all photos for Deluxe Room, 1 King Bed, Garden View (Junior Suite 6C) ![Deluxe Room, 1 King Bed, Garden View (Junior Suite 6C) | Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/24000000/23010000/23002100/23002040/b026dd60.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Garden View (Junior Suite 6C) ### Highlights Balcony or patio Garden Separate dining area Individually furnished Individually decorated Air conditioning Connecting rooms available Full-sized fridge/freezer - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed, Garden View ![Deluxe Room, 1 King Bed, Garden View | Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/24000000/23010000/23002100/23002040/0b2b5463.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Garden View ### Highlights Balcony or patio Garden Separate dining area Individually furnished Individually decorated Air conditioning Connecting rooms available Full-sized fridge/freezer - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 1 Bedroom ![Deluxe Room, 1 Bedroom | Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/24000000/23010000/23002100/23002040/c8e044cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Bedroom ### Highlights Balcony or patio Garden Separate dining area Individually furnished Individually decorated Air conditioning Connecting rooms available Full-sized fridge/freezer - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed, Connecting Rooms, Garden View (JS 6A) ![Deluxe Room, 1 King Bed, Connecting Rooms, Garden View (JS 6A) | Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/24000000/23010000/23002100/23002040/f48f7541.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Connecting Rooms, Garden View (JS 6A) ### Highlights Balcony or patio Garden Separate dining area Individually furnished Individually decorated Air conditioning Connecting rooms available Full-sized fridge/freezer - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Suite, 1 Bedroom ![Deluxe Suite, 1 Bedroom | View from room](https://images.trvl-media.com/lodging/24000000/23010000/23002100/23002040/7178db1d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 Bedroom ### Highlights Balcony or patio Garden Separate dining area Individually furnished Individually decorated Air conditioning Connecting rooms available Full-sized fridge/freezer - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, Multiple Beds, Ocean View ![Deluxe Room, Multiple Beds, Ocean View | Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/24000000/23010000/23002100/23002040/f9f57f0c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Multiple Beds, Ocean View ### Highlights Balcony or patio Garden Separate dining area Individually furnished Individually decorated Air conditioning Connecting rooms available Full-sized fridge/freezer - Ocean view - Sleeps 6 - 2 King Beds and 2 Double Beds ### View all photos for Deluxe Room, Multiple Beds, Terrace, Ocean View (Three Bedroom Residence 113) ![Deluxe Room, Multiple Beds, Terrace, Ocean View (Three Bedroom Residence 113) | Terrace/patio](https://images.trvl-media.com/lodging/24000000/23010000/23002100/23002040/a5a2ded5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Multiple Beds, Terrace, Ocean View (Three Bedroom Residence 113) ### Highlights Balcony or patio Garden Separate dining area Individually furnished Individually decorated Air conditioning Connecting rooms available Full-sized fridge/freezer - Sleeps 6 - 1 King Bed and 4 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCosta-Careyes-Hotels-El-Careyes-Club-Residences.h23002040.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCosta-Careyes-Hotels-El-Careyes-Club-Residences.h23002040.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.44307%2C-105.03039&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=G3OgpKLHmU5PE4bBfULMU83ZoOc=) Carretera Melaque - Puerto Vallarta, Km. 53.5, La Huerta, Costa Careyes, JAL, 48894 #### What's nearby - Careyes Beach \- 14 min walk \- 0.8 miles - Chamela-Cuixmala Biosphere Reserve \- 8 min drive \- 5.0 miles - Isla Cocinas Beach \- 16 min drive \- 11.9 miles - Copa del Sol \- 17 min drive \- 6.4 miles - Melaque Square \- 60 min drive \- 37.1 miles #### Getting around - Manzanillo, Colima (ZLO-Playa de Oro Intl.) - 88 min drive #### Restaurants - ‪Playa Rosa Careyes - ‬4 min drive - ‪Waffles Y Tacos Camila - ‬13 min drive - ‪Lilo Beach Club - ‬13 min walk - ‪Abarrotes 4 Hermanos - ‬12 min drive - ‪Tacos Carmela - ‬12 min drive ## About this property ### Entire place You'll have the entire condo to yourself and will only share it with other guests in your party. ### El Careyes Club & Residences Beachside condo resort with 5 outdoor pools Spend the day on El Careyes Club & Residences's beach or relax by one of the condo resort's 5 outdoor swimming pools. Each condo features thoughtful touches, such as an espresso maker and bathrobes, along with free WiFi and a flat-screen TV with cable channels. Guests can appreciate conveniences, such as a dining area and a fridge, and other amenities include a balcony and a private garden. El Careyes Club & Residences offers 20 accommodations with espresso makers and a safe. Rooms open to balconies or patios. This individually decorated and furnished accommodation has separate dining areas. Beds feature premium bedding. Flat-screen televisions come with cable channels. Full-sized fridge/freezers, microwaves and coffee/tea makers are provided. Bathrooms include baths or showers, bathrobes, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include rice cookers and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. 5 outdoor swimming pools are on site along with a children's pool. The recreational activities listed below are available either on-site or nearby; fees may apply. Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include hot stone massages, sports massages, Swedish massages and Thai massages. ## Similar properties ![Aerial view](https://images.trvl-media.com/lodging/17000000/16010000/16006000/16006000/14741263.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Playa Rosa Bungalows Costa Careyes - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 9.0 Wonderful 16 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=16006000&PinnedHotelID=16006000&HadPinnedHotel=true®ionId=-1&adults=2) ![Private beach, beach umbrellas](https://images.trvl-media.com/lodging/49000000/48450000/48445400/48445355/c4e8b170.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casitas in Careyes Costa Careyes - On private beach - Pool - Parking included - Free Wi-Fi 10 Exceptional 2 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=48445355&PinnedHotelID=48445355&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/17000000/16440000/16439900/16439816/ad6253c2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Las Alamandas Quemaro - 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18 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=182725&PinnedHotelID=182725&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Beach - On a sandy beach - Beach loungers - Beach towels - Beach umbrellas - Beachside massages ### Pool/Spa - 5 outdoor pools - Beachside massages - Couples treatment rooms - Hot stone massages - Manicures/pedicures - Sports massages - Swedish massages - Thai massages ### Internet - Available in the condo: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Area shuttle (surcharge) - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Family friendly - Children's pool - Playground ### Restaurants on site - La Duna Sunset Bar ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Espresso maker - Full-sized refrigerator/freezer - Hob - Microwave - Oven - Rice cooker ### Dining - Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: USD 20 to 40 per person - A bar/lounge - A poolside bar - A restaurant ### Bedrooms - Premium bedding ### Bathroom - Bathtub or shower - Designer toiletries - Dressing gowns - Hair dryer - Towels provided ### Living spaces - Separate dining area ### Entertainment - Flat-screen TV with cable channels ### Outdoor areas - Balcony/patio - Garden - Picnic area - Terrace - Yard ### Laundry - Dry cleaning/laundry service - Laundry facilities ### Work spaces - Laptop workspace ### Climate control - Air conditioning - Ceiling fan ### Pets - No pets or service animals ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible bathtub - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Smoke-free property ### Services and conveniences - Concierge services - Daily housekeeping - Iron/ironing board on request - Limited-hour front desk - Luggage storage - Phone - Safe - Safe at front desk - Tour and ticket assistance ### Location highlights - In a national park - In the suburbs - Near the sea - On the bay - On the waterfront ### Things to do - Children's pool - Yoga classes - Ecotours nearby - Fishing nearby - Horseback riding nearby - Snorkelling nearby - Whale watching nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) - Mosquito nets ### General - 20 units - 3 floors - Connecting units available - Garden - Individual decor - Individual furnishings ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 7 PM Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The front desk is open daily from 9:00 AM - 7 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are available for USD 25.0 per day ### Payment types at the property ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately USD 20 to 40 per person - Airport shuttle fee: USD 209.00 per vehicle (one-way) - Crib (infant bed) fee: USD 25.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property is professionally cleaned If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as El Careyes Club Condo El Careyes Club El Careyes Club Residences El Careyes Club & Residences Costa Careyes El Careyes Club & Residences Condominium resort El Careyes Club & Residences Condominium resort Costa Careyes ## Frequently asked questions ### Does El Careyes Club & Residences have a pool? ### Is El Careyes Club & Residences pet-friendly? ### How much is parking at El Careyes Club & Residences? ### What time is check-in at El Careyes Club & Residences? ### What time is check-out at El Careyes Club & Residences? ### Does El Careyes Club & Residences provide a shuttle to the airport? ### Where is El Careyes Club & Residences located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## El Careyes Club & Residences Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 10 Location ### 9.0 Staff & service ### 10 Eco-friendliness ### 9.6 Property conditions & facilities 10 - Excellent 12 8 - Good 6 6 - Okay 1 4 - Poor 1 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### sergio 4 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Food is very good All the people in charge of every departament were very kind. The beach is a plate, the temperature of The water unique . About the room , the bed wasn’t so Good and having a door in between rooms is not nice you lose privacy ##### sergio Stayed 3 nights in Jun 2025 ### 8/10 Good #### Zaira Paulina 6 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Es un lugar tranquilo, ideal para descansar y disfrutar de la playa. El personal atento y amable. A mejorar la privacidad en las habitaciones, las puertas que comunican no aíslan el sonido y es muy incómodo escuchar el ruido de los huéspedes contiguos. ##### Zaira Paulina Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Javier 24 Jun 2024 Liked: Cleanliness, property conditions & facilities, communication Perfecto ##### Javier Stayed 4 nights in Jun 2024 ### 10/10 Excellent #### Maria olalde 11 Jul 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication Las instalaciones geniales la playita super bonita todo muy limpio , lo que no me gusto que estaban unas areas serradas algunas playas y la copa que era una de las razones por las que elegimos ese destino no pudimos acceder ##### Maria olalde Stayed 1 night in Nov 2019 ### 8/10 Good #### Christopher 28 Mar 2022 Liked: Cleanliness, property conditions & facilities It’s a beautiful place. I loved that two of the pools were heated, so luxurious!! The food was good, not great. There were a couple of odd things that I hope they improve. 1) a guest guide book or walk through of how the suite works. We didn’t know the refrigerator had filtered water till the last day. This book should also contain important information, like how to walk to the Playa Rosa ( a cute little walk - not the long way as google maps shows 2) a more conveniency store that sells all the sunscreen, small little thing you might need throughout your stay- ironically they have this but it’s hidden away in the receptionist closet. No one knows about this as I asked several staff members about sunscreen without any suggestion to ask receptionist. Other than that the stay was great just needs to be more user friendly. ##### Christopher Stayed 4 nights in Mar 2022 ### 2/10 Terrible #### Verified traveller 31 Jul 2021 Disliked: Communication nunca recibi un correo donde dijera que tenia que hacer una prueba de covid, tuve que estar en la entrada por casi 1 hora para que me hangan entrar al establecimiento. espere al quimico hacerme la prueva y nunca llego, ya eran las 4.pm y el cuarto no estaba listo. ##### Verified traveller Stayed 1 night in Jul 2021 ### 4/10 Poor #### Verified traveller 29 Jul 2021 Disliked: Room comfort #### Decepcionante estadía En Careyes suites Desde el día domingo qué fue nuestra llegada se nos negó la entrada, siendo que la reservación ya estaba pagada, nosotros llegamos tarde y cansados y decían que si no teníamos la prueba de covid no nos dejarían pasar, yo entiendo que si me hubieran dicho anteriormente la hubiera llevado pero desde el guardia de la entrada no nos dejo pasar , y tuvimos que ir ya ya tarde a una clínica en medio de la nada y ya estaba cerrada, pues regresamos al hotel y les dijimos que no se podía hacer la prueba, y muy a fuerzas nos dejaron pasar ala recepción diciéndonos que no saliéramos para nada del cuarto , hasta el día siguiente que nos hicieran la prueba, la persona de recepcion fue amable con nosotros, pero aun así nos dió primero un cuarto y después al día siguiente nos tuvo que cambiar a otra habitación que porque esa ya estaba apartada , y tuvimos que volver a cambiarnos a otra , total que entre que nos vinieran a tomar la prueba y cambiaran la habitación ya se había perdido casi otro día y solo íbamos por tres noches, para variar la habitación donde nos cambiaron se veía linda pero o sorpresa , estaba infestada de moscos y pedimos un raid para matarlos y nos dijeron que no tenían , entonces pasamos muy mala noche tratando de matar a los moscos , aparte nos salió un alacrán, y pedimos se fumigara al sig dia , para que la habitación estuviera bien, pero perdimos muchísimo tiempo en esperar todos estos imprevistos que no tendrian porque existir, cobrando lo que cobran ##### Verified traveller Stayed 3 nights in Jul 2021 ### 8/10 Good #### Verified traveller 28 Jul 2021 Liked: Cleanliness, amenities, property conditions & facilities, communication La residencia que renté estaba excelentemente decorada, muy amplia y funcional. En general nos gusto mucho a todos ##### Verified traveller Stayed 5 nights in Jul 2021 ### 8/10 Good #### Nadia, Zapopan 25 Aug 2020 Liked: Cleanliness, amenities Las instalaciones muy lindas y limpias, la comida de restaurantes deliciosa y buenas porciones. En lo personal creo que no debe dar la clasificación de hotel ya que no cuenta con servicios de alimentos ni recepcion durante todo el día, lo que complica la estancia ya que debes salir de las instalaciones e ir a algunos de sus restaurantes que tiene en el pueblo. Además, no te incluye menos facilita la compra de accesorios de vanidad (cepillos de dientes, pasta, etc) ##### Nadia Stayed 2 nights in Aug 2020 ### 6/10 Okay #### michelle 17 Mar 2020 Liked: Cleanliness, room comfort #### hotel under renovation. Beautiful beach but the hotel is very understaffed. After 6 on hotel lobby is closed. It’s obvious the hotel is going through a renovation, and even though our condo was nicely remodeled it was missing TVs. Even though the pools are beautiful, we believe that we could have stayed in a better hotel and gotten a better customer service, for what we paid for. ##### michelle Stayed 2 nights in Mar 2020 ### 8/10 Good #### Rosa 1 Mar 2020 Liked: Cleanliness, property conditions & facilities, room comfort #### Great pools, staff not so much If you often stay in upscale places this will be fine but you’ll notice that staff is poorly trained. We arrived by cab and were held at the gate for more than 30 minutes while the guard said he couldn’t find our reservation. It was unpleasant and a hassle and I was pretty pissed off by the time we finally got to the hotel. The place is guarded like the Crown Jewels. We got out of the cab and the girl with the walkie talkie didn’t greet us or help us with our bags. A guard was right there and didn’t take the bags. Annoying. I am a fluent Spanish speaker and couldn’t believe the offhand attitude of the staff. Their main concern was money. Making a comment that beach towels would be charged to us if we didn’t bring them back to registration. Tacky. One bottle of water in the fridge with a note that that’s it if you want more it’s 200p. Apartment was nice, good size, and pleasantly decorated. Not enough hot water to fill more than 4 inches in the tub. Pools are spectacular and are the main reason to stay Beautiful setting. ##### Rosa Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Jane 10 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### El Careyes lives up to its reputation You have to be prepared to “camp”... or “glamp” a little .... feels very open and safe ... a few “no see ums” And tiny ants. But very comfortable ... i would come back ... but with a group of friends !!! Beach is right there which is so nice. ##### Jane Stayed 1 night in Feb 2020 ### 10/10 Excellent #### JT 31 Oct 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente lugar, tranquilo, el personal super amable, las albercas hermosas ##### JT Stayed 1 night in Oct 2019 ### 8/10 Good #### Verified traveller 12 Sept 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Habitación amplia con excelente vista Habitación amplia con excelente vista, un poco ruidosa por trabajos de remodelación ##### Verified traveller Stayed 3 nights in Sep 2018 ### 10/10 Excellent #### Ricardo 5 Oct 2025 ##### Ricardo Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Antonio 20 Mar 2025 ##### Antonio Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Angela 6 Jul 2024 Liked: Cleanliness, room comfort, communication ##### Angela Stayed 7 nights in Jun 2024 ### 10/10 Excellent #### JOSE MIGUEL 29 Aug 2020 Liked: Cleanliness, room comfort ##### JOSE MIGUEL Stayed 3 nights in Aug 2020 ### 10/10 Excellent #### Vanessa 27 Aug 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Vanessa Stayed 3 nights in Aug 2019 ### 10/10 Excellent #### Verified traveller 26 Jul 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Verified traveller Stayed 3 nights in Jul 2019 ### 10/10 Excellent #### Marcos 2 Feb 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Marcos Stayed 2 nights in Jan 2019 ## Expedia's Latest Trends ### Hotels > [Dreams Aventuras Riviera Maya - 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