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Reviews of Balaibinda Lodge

3 out of 5
Balaibinda Lodge
22 Don Pedro St., Barangay 3, Coron, Palawan

Reviews

8.0

Very good

Rating 10 - Excellent. 23 out of 98 reviews" "
Rating 8 - Good. 50 out of 98 reviews" "
Rating 6 - Okay. 22 out of 98 reviews" "
Rating 4 - Poor. 1 out of 98 reviews" "
Rating 2 - Terrible. 2 out of 98 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Carmelita De Mesa, Auburn

Travelled with family
The property is clean but we ended up booking another hotel a few hrs after we checked in because the A/C was not really working it was super hot even after a few hrs.

8/10 Good

Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfied!
Heard a dog barking a couple of nights in our street side room but besides that everything else was amazing! The free breakfast was always delicious, the dining area comfortable and clean, the staff waited on us hand and foot, hot water in shower was a blessing, not a lot of space in our room for 2 but was enough for my wife and I. Shuttle to and from airport was on time and comfortable. Booking our scooter and island hopping tours was easy and affordable.through the hotel. Hotel location close to the beach was very convenient for our itinerary which consisted mostly of island hopping. We will definitely consider staying again if we come back to Coron.
Stayed 6 nights in Sep 2022
Response from Geena on 19 Sept 2022
Thank you for your high rating and positive feedback. We are glad to know you enjoyed your stay with us. We do apologize for any inconvenience caused by the barking dog. We requested our neighbor to keep the dog inside their premises so it won't make so much noise when it sees passers-by. We sincerely hope this did not cause you sleepless nights. Thank you for all your kind words. We look forward to seeing you again in the future.

8/10 Good

Aurora Divina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2022

8/10 Good

Gordon Bryden

Liked: Cleanliness, staff & service, property conditions & facilities
Decent, well priced hotel with central location
Simple but decently equipped rooms with en suite, at a reasonable price. Aircon, fan and shower work well. Good central location, though with some inevitable street noise. Breakfast basic (like many places in the Philippines). Overall, a good choice for a couple of nights based in the centre of Coron Town.
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! Highly recommended! Staff were super friendly! My room and the property were spotless
Stayed 3 nights in Feb 2020
Response from Geena on 12 Feb 2020
Thank you very much for a wonderful feedback and high rating! It's an inspiration to all our staff to keep on doing good work and always strive to provide better service to our guests.

8/10 Good

Fernando, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably priced hotel. Conveniently located near all the restaurants, port, and stores. Relatively clean and has an amazing patio over looking the water.
Stayed 3 nights in Nov 2019
Response from Geena on 29 Jan 2020
Thank you for a lovely feedback and high rating. We are glad you enjoyed your stay. We hope to see you again in the future.

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
The staff are lovely and really helpful. The rooms on the roadside are a bit noisy but they let us move to a different one which we paid the difference for, which was really nice of them. The Philippino breakfast was nice and the location is perfect for experiencing all Coron has to offer.
Stayed 3 nights in Dec 2019
Response from Geena on 29 Jan 2020
Thank you for your feedback. We do apologise for the inconvenience you experienced in the Roadside room. We are continuously searching for ways to minimise the noise level heard inside Roadside rooms. We are glad that you were still able to enjoy your stay despite the initial inconvenience. We hope to see you again in the future.

6/10 Okay

Matthew

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average hotel
Not hot water in my room for 2 days, they told me that they fixed it. When I got home at the end of the day the shower was broken still. Staff not helpful.
Stayed 2 nights in Dec 2019
Response from Geena on 6 Jan 2020
Thank you for bringing this to our attention. Our sincere apologies for the inconvenience caused you by the broken water heater and unhelpful staff. Please send us a private message and indicate the name of the staff and your room number so we can address this issue promptly. We appreciate your feedback which will help us improve our facilities and services. Again, our heartfelt apologies.

10/10 Excellent

Sheina, MA, USA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The woman at the front desk was so helpful. I forgot her name. My husband and I had amoebiasis. She recommended which doctor and booked all our island Escapade tours and Coron tours. She was extremely helpful, professional and friendly.
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff accommodating and helpful, good.location
Stayed 3 nights in Jun 2019
Response from GCS on 6 Jul 2019
Thank you for giving us a very high rating and positive feedback.

10/10 Excellent

Jimmie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
I was amazed when I walked out of the airport! I was prepared for a massive bargain with taxi drivers. Someone was already standing there asking for my name which he had on a list and drove us to the hotel for 150 /p. Breakfast was included and good, order the night before. They booked great tours from the hotel. Location was great. You only get water on the first night. Also they only clean on request and you need to ask for more toilet paper when needed at reception
Stayed 4 nights in May 2019
Response from Geena on 10 Jun 2019
Thank you for giving us a high rating and positive feedback. We are glad your enjoyed your stay. We hope to see you again in the future

6/10 Okay

Tyler, Los Angeles

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This place was mostly fine for my needs. AC worked well and bed was comfortable. I should mention that I work in hospitality, and let me tell you that at least 90% of the employees who work here do not emulate hospitality. Most of them are noticeably not delighted when you approach them for any reason. Certainly off putting lol Please be advised that if you’re booking a “Roadside” room this literally means your room is facing a busy LOUD street. Fine for me because I sleep with earplugs, but when I say there is noise... I really mean it. Honking, revvingg engines, dogs, cats, chickens, opening and closing of shutter doors.. it never ends.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating. Well mannered and friendly. The room pretty basic, but at that rate it’s excellent. They provided a decent breakfast and arranged my taxi.
Stayed 1 night in Mar 2019
Response from Geena on 9 Mar 2019
Thank you for the positive feedback and high rating. We are delighted that you enjoyed your stay with us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodations and service!
Location was very convenient to the main town center of Coron, staff are very friendly and accommodating to my early arrival watching my stuff taking care of it so that I can make the most of my day tour until check in. Breakfast was a bonus too!
Stayed 2 nights in Feb 2019
Response from Geena on 9 Mar 2019
Thank you for your positive feedback and high rating. We are glad you enjoyed your stay with us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would book it again!
For roadside room earplugs are recommended. Otherwise the location is very good. Breakfast was ok. Friendly staff. Wifi is basically non existent, you need to use you phone. I would book it again!
Stayed 3 nights in Feb 2019
Response from GCS on 5 Mar 2019
Thank you for your feedback and high rating. We are glad you enjoyed you stay.

8/10 Good

Florin, Constanta

Liked: Cleanliness, staff & service, property conditions & facilities
Ok facilities for that price. And best location for tours ..shopping and eat
Stayed 3 nights in Feb 2019
Response from GCS on 12 Feb 2019
We appreciate your high rating. We hope you enjoyed your stay with us.

6/10 Okay

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
The staff were fine. The room was small, dark and the windows would not open. The floor in the room looked a little tattered with paint stains on it. The common spaces in the hotel were very pretty.
Stayed 4 nights in Feb 2019
Response from GCS on 10 Feb 2019
We appreciate your feedback. Thank you for a fair rating. We apologise if your stay with us was not optimally pleasant for you. Your review will be very helpful to us in improving our facilities.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The beds were the most comfortable I have slept on in the Philippines. It was a nice place to stay, very quiet and I felt safe. The only problem was ants in the bathroom but I just washed them away when I saw them. The island hopping tour organised by the hotel was fantastic! Can't recommend it enough. There was hot showers as well.
Stayed 3 nights in Jan 2019
Response from Geena on 30 Jan 2019
We are delighted that you enjoyed your stay with us. It warms our hearts to receive such wonderful feedback. It motivates us to further improve our facilities to serve you better. Thank you for the high rating. We hope to see you again at our hotel in the future.

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 4 nights in Jan 2019
Response from GCS on 10 Feb 2019
Thank you for giving us a good rating. We hope you enjoyed your stay with us.

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2019
Response from Geena on 6 Jan 2019
Thank you for giving us a high rating. We are glad you enjoyed your stay with us.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Overall the accommodation was good. The only thing that was a bit annoying was the AC which was the loudest I’ve ever seen / heard. Comparable with a bulldozer.
Stayed 1 night in Dec 2018
Response from Geena on 6 Jan 2019
Thank you for your feedback which is invaluable in helping us improve our facilities. We apologise for the inconvenience this has caused you. We will address this issue to provide better facilities.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It had an optimal location as it was close to everything of interest in Coron town proper.
Stayed 3 nights in Dec 2018
Response from GCS on 28 Dec 2018
Thank you for your feedback. Our location is our best asset. Your review will surely help travellers and prospective guests.

10/10 Excellent

Girlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good!
We stayed for only 4 nights; wish we could have stayed longer! The people in Coron are GREAT! The hotel is located in a great location and EVERY one working there was OUTSTANDING! Our room (302) had AC n HOT water! Breakfast was great! WiFi DID work!
Stayed 4 nights in Nov 2018
Response from Geena on 1 Dec 2018
Thank you for giving us a high rating a great feedback! We are happy to know you enjoyed your stay with us. We hope to see you again in the future.

2/10 Terrible

Julah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not so good
Nothing special except the area is in town proper. Weather didn't help with the review.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Comfortable stay. Good rooftop view. Nice staff. Breakfast in the morning.
Stayed 2 nights in Sep 2018
Response from Geena on 12 Sept 2018
We are glad you enjoyed your stay. Thank you for the feedback. We highly appreciate it.

8/10 Good

Darryl, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room. Great staff. Great location.
Great place in center of town. Near restaurants and stores. Very near the pier for island tours. Good breakfast. Very honest. I dropped 1000 peso bill on the floor and they found while cleaning the room and put it in the table for me. Cleaning of the rooms in request. Extra towels if needed. Balcony with table and chairs.
Stayed 5 nights in Aug 2018
Response from Geena on 6 Sept 2018
Thank you for high rating and positive feedback. We hope you enjoyed your stay. We look forward to seeing you again in the future.

8/10 Good

Ging, Leyte, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was on the second floor fronting the street. We got wet going up as it was raining and the stair was out in the open. Though the room and food was basic, we had a great and comfy stay.
Stayed 2 nights in Aug 2018
Response from GCS on 23 Aug 2018
We are sorry to hear that you got wet going up the stairs. There is another stairwell that is covered on the other side of the hotel. It is not too far from the open stairwell. We are glad that you enjoyed your stay with us despite this inconvenience. We appreciate your feedback. Thank you!

10/10 Excellent

Anniepher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic. Good food. Nice place to stay.
Stayed 4 nights in Jul 2018
Response from Geena on 14 Aug 2018
We truly appreciate your high rating and positive feedback. Thank you and we hope to see you again in the future!

10/10 Excellent

Pedro, Guayaquil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff of the hotel where really hepfull, the hotel is in a really good location. I have no complains about my stay here
Stayed 3 nights in Aug 2018
Response from GCS on 7 Aug 2018
Thank you for giving us a high rating and positive feedback. We are glad you liked your stay with us. We hope to see you again in the future.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Great location
Very good location, close to everything. Booked a snorkeling trip with the hotel, all was good.
Stayed 2 nights in Jun 2018
Response from Geena on 16 Jul 2018
Thank you for giving us a high rating and a positive feedback. We are glad to know that you enjoyed your stay with us. We hope to see you again in the future.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Good value for money; not friendly staff though.
It's great value for its price in terms of location; centrally located and right there at the port where you get on/off the boat. Staff weren't friendly, the usual no smile and played on their phones while talking to you. Also had an attitude when we asked them for airport transport etc. Stay here if you literally just want a bed and a shower. Perhaps somewhere else if you are staying for longer/looking for a bit more service/recommendations by staff etc.
Stayed 1 night in Jun 2018
Response from GCS on 16 Jul 2018
Thank you for your feedback. We apologise for lack of attention, professionalism and unfriendliness that our staff has exhibited. Be rest assured that we will re-train the staff so that we can serve guests better.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service
Accessible location.Near to almost everything
Location is near Lualhati Park, restaurants, & convenience store. Walking distance to Mt. Tapyas. WI-fi is not working. For improvement: hotel receptionist attitude and housekeeping.
Stayed 4 nights in Jun 2018
Response from GCS on 16 Jul 2018
Thank you for your feedback which will help us improve our services. We are currently trying to find solutions to provide our guests with better wifi access. Regarding the staff attitude, we will look into the matter and address the issue by providing re-training so that we can serve guests better.

2/10 Terrible

Adrisl, Manila

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nicey nicey i like it here berry berry much Wanna go back
Stayed 4 nights in May 2018
Response from Geena on 16 Jul 2018
Thank you for giving us a positive feedback. We are glad that you enjoyed your stay with us. We look forward to seeing you again in the future.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The place is fine but just seemed way to expensive
It's a nice place, nothing bad to report but checked out after 1 night and moved to a really awesome place up the road for 1/3 the price. I really loved the new place I moved to so it's hard to rate this place well when comparing
Stayed 1 night in Apr 2018

8/10 Good

Rebeca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Geena on 16 Jul 2018
Thank you for giving us a high rating. We hope to see you again in the future.

8/10 Good

Ed, Lower Mainland, BC

Liked: Cleanliness, staff & service
Nice hotel in town proper
I arrived lunch time and a lot earlier than my check-in time. The staff was accomodating enough to offer and leave my bag for safekeeping while i look for restaurant fior lunch.
Stayed 1 night in Apr 2018

8/10 Good

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Geena on 16 Jul 2018
Thank you for giving us a high rating. We hope to see you again in the future.

8/10 Good

Caterina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple but clean and friendly staff, mind that the location shown on the map is not accurate, bit further down

10/10 Excellent

Nelson , Phoenix, Arizona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, convenient for strolling, excellent experience.
Stayed 3 nights in Mar 2018
Response from Geena on 16 Jul 2018
Thank you for giving us a high rating and positive feedback. We are glad that you enjoyed your stay with us. We look forward to seeing you again in the future.

10/10 Excellent

Xue Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Excellent location, just next to the 'bus terminal' so it's easy to find. Lots of amenities nearby. It's nice that they will specify that certain rooms are 'roadside facing' and may be noisy. I took a roadside room but it was not too bad. Hardly hear much sound after 9am. One of the rare few accommodations which has TV and rather stable wifi! Breakfast could be improved, but decent enough. Would definitely go back if I return to Coron. Keep up the good works!
Stayed 1 night in Feb 2018
Response from Geena on 16 Jul 2018
Thank you for giving us a high rating and positive feedback. We are glad that you enjoyed your stay with us and we look forward to seeing you again in the future.

6/10 Okay

JeeFree, Philippines

Liked: Room comfort
Disliked: Staff & service
Needs improvement
We are change higher than the standard rate since our booking is only for 1 person.
Stayed 3 nights in Feb 2018

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Geena on 16 Jul 2018
Thank you for giving us a high rating. We hope to see you again in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018
Response from Geena on 16 Jul 2018
Thank you for giving us a high rating. We hope to see you again in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One great night
Really close to where I needed to go: Tao Philippines office. Restaurants and lots of convenience stores nearby.
Stayed 1 night in Jan 2018

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
4/5
Nice decent hotel. Small rooms though but hey you get for what you pay for!
Stayed 1 night in Aug 2017

8/10 Good

Teresita, Anaheim, California USA

Liked: Staff & service, property conditions & facilities
Location
Location of the hotel to the basic need of a regular tourist is of great advantage. Access to Catholic church, market, souvenir shops is also a plus. Aircon and hot water amenities are there also. The lobby rest room was faked as not working so the non clients would be swayed at treating the facility as a public restroom. January visit to this Palawan area is still humid.
Stayed 3 nights in Jan 2018
Response from GCS on 16 Jul 2018
Thank you for giving us a high rating and an honest feedback. We hope that you enjoyed your stay with us and we hope to see you again in the future.

8/10 Good

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite nice little place, nice staff and good included breakfast. Downside that wifi only works in the lounge area.
Stayed 2 nights in Dec 2017
Response from GCS on 16 Jul 2018
Thank you for giving us high rating and positive feedback. We are addressing the issue of the wifi by improving the signal throughout the hotel.

8/10 Good

Loreta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Value for money. Comfortable room.
The place is located in town proper and near bars and restaurants. Hence, great place for nightlife after the island tours. Our room is spacious and beds are comfortable. The bathroom is clean with hot/cold shower. Value for money and definitely will recommend.
Stayed 1 night in Jan 2018
Response from Geena on 16 Jul 2018
Thank you for giving us a high rating and positive feedback. We are glad that you enjoyed your stay with us. We hope to see you again in the future.

8/10 Good

jeannette

Liked: Staff & service
Small bathroom would have been ok, but it would be nicer if they put glass door or at least shower curtain between the shower and toilet areas.
Stayed 3 nights in Jan 2018
Response from GCS on 16 Jul 2018
Thank you for giving us a high rating and an honest feedback. We are currently evaluating the issue of the glass door/shower curtain.