"Clean room, although we had to change rooms in the middle of our two week stay. There were limited clean towels available in the morning but a staff members would come by in the afternoon and offer to secure us some. The beach was the highlight of the trip but my husband had to wake up at 4 am to go out and out our stuff on a chair to have a spot secured on the beach and even after all that we would wake up at 7 and come out to the lifeguards moving our stuff for people who would tip them for a spot. We went from april 3-15 (Easter and carnival) a busy time but the grill restaurant was only open once during this time and the Thai, and italian were on a rotating basis. This listing is a bit deceptive because it mentions 4 or more restaurants but really there are 2 buffets in the morning, a few places open during the day and the 3 restaurants rotate their closing with no communication to guests. You could literally walk across the resort and get to the Italian restaurant only to find out it’s not open and now you have to walk all the way back to the other end. I saw the pools being cleaned by lifeguards and skimmed in the morning but the pool by the lacklustre lobby and the pool by the water rental place were never clean. There were many memorable staff that helped with issues whenever they could but there was definitely a miss communication with work orders taking a while to fill. Shout out to Vesper, Amelia, Kevon, Odette, Latoya, Sparkles, Jermaine, TT, and "