Mercure Hotel Köln West

Photo gallery for Mercure Hotel Köln West

Primary image
Indoor pool
Premium bedding, down duvets, in-room safe, desk
Premium bedding, down duvets, in-room safe, desk
Premium bedding, down duvets, in-room safe, desk

Overview of Mercure Hotel Köln West

UNESCO Sustainable Travel Pledge

Mercure Hotel Köln West

4.0 star property

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
Map
Horbeller Str. 1, Cologne, NW, 50858

Explore the area

  • Popular LocationRheinEnergieStadion8 min drive
  • Popular LocationUniversity of Cologne17 min drive
  • AirportCologne (CGN-Cologne - Bonn)22 min drive
  • Popular LocationNeumarkt25 min drive

Choose dates to view prices

About this area

Cologne

Located in Lindenthal neighbourhood, Mercure Hotel Köln West is connected to a shopping centre. Cologne Cathedral and Praetorium are local landmarks, and some of the area's attractions include Phantasialand and Claudius Therme. Cologne Zoo and Terrassen-Freibad are also worth visiting. Spend some time exploring the area's activities, including golf lessons and golfing.

What's nearby

  • RheinEnergieStadion - 8 min drive
  • St Gereon's Basilica - 11 min drive
  • University of Cologne - 17 min drive
  • MediaPark - 20 min drive
  • Neumarkt - 25 min drive

Getting around

  • Marsdorf U-Bahn - 4 min walk
  • Lövenich Station - 6 min drive
  • Cologne - Bonn Airport (CGN) - 22 min drive

Restaurants

  • Filoxenia - 7 min walk
  • Restaurant Lengeling & Bialy - 15 min walk
  • Anno Pomm Kartoffelhaus - 3 min drive
  • Playa in Cologne - 4 min drive
  • Bei mir zu Haus - 4 min drive

About this property

Mercure Hotel Köln West

4-star eco-friendly hotel connected to a shopping centre in Lindenthal
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna and self parking.
Mercure Hotel Köln West offers 191 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters and premium bedding. 66-cm LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Cologne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages spoken

English, German, Polish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (EUR 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: EUR 19 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Les Createurs

Things to do

  • Bike rentals
  • Fitness centre
  • Indoor pool
  • Sauna

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff

Business services

  • Computer station
  • Conference space (6426 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 66-cm LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per night
Welcoming dogs and cats only
2 per room

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for EUR 35.0 per day.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Cologne. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5.00 per cent city/local tax will be charged

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 19 per person (approximately)
  • Self-parking fee: EUR 10 per day (in/out privileges)
  • Pet fee: EUR 10 per pet, per night
  • Rollaway bed fee: EUR 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Hotel Koeln
Mercure Hotel Koeln West
Mercure Hotel Koeln West Cologne
Mercure Koeln West
Mercure Koeln West Cologne
Mercure Hotel Köln West Cologne
Mercure Hotel Köln West
Mercure Köln West Cologne
Mercure Köln West
Mercure Hotel Köln West Hotel
Mercure Hotel Köln West Cologne
Mercure Hotel Köln West Hotel Cologne

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 303 out of 987 reviews
5 - Excellent 31%
Rating 4 - Good. 486 out of 987 reviews
4 - Good 49%
Rating 3 - Okay. 143 out of 987 reviews
3 - Okay 14%
Rating 2 - Poor. 41 out of 987 reviews
2 - Poor 4%
Rating 1 - Terrible. 14 out of 987 reviews
1 - Terrible 1%

4.2/5

Cleanliness

4.1/5

Staff & service

3.9/5

Amenities

4.0/5

Property conditions & facilities

4.2/5

Eco-friendliness

3/5 Okay

Stayed 3 nights in Mar 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option for young family
We had two family rooms which were quite spacious with fridge to store our groceries that we bought at the supermarket just over the road. The kids absolutely loved the swimming pool which is heated. We chose to drive into the city but there is a team close by too. Staff were friendly and the hotel was clean. We would definitely stay again with our young kids.
Stayed 3 nights in Feb 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Far, but easily accessible by tram
The hotel staff was very friendly. Took the time to answer all my questions. The location is way outside the city, however it is easily accessible by tram. Nothing to complain about the room. I was expecting a bit more from the breakfast.
Stayed 1 night in Dec 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

5/5 Excellent

Travelled with group
Disliked: Property conditions & facilities
Terrible room air conditioning
Stayed 1 night in Aug 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, but simple improvements needed
Great overnight stop off. Staff friendly, breakfast varied and well presented. Restaurant had limited menu due to COVID. Not enough children’s options. Also, they were unable to make change aspects of the food (for example plain pasta instead of spice) which was frustrating.
Stayed 1 night in Aug 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cean and comfy
Room was not ready on arrival so given drinks as we waited. Friendly staff. Close to fast food and shops. Pool not available due to covid. Beds vey comfy.
Stayed 1 night in Aug 2020

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Haveing use this hotel over a period of years ie Since it was built I will recommend to my contacts in the vicinity not to use it in future
Stayed 1 night in Mar 2020

3/5 Okay

Travelled with group
Liked: Staff & service, room comfort
Average facility with good staff.
Needs to be better mainetained. Otherwise good. Staff was excellent.
Stayed 1 night in Jan 2020