art'otel Cologne, part of Radisson Hotel Group

Photo gallery for art'otel Cologne, part of Radisson Hotel Group

Primary image
Hypo-allergenic bedding, minibar, in-room safe, desk
View from room
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of art'otel Cologne, part of Radisson Hotel Group

art'otel Cologne, part of Radisson Hotel Group

4.0 star property

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Holzmarkt 4, Cologne, NW, 50676

Explore the area

  • Popular LocationChocolate Museum4 min walk
  • Popular LocationCologne Cathedral17 min walk
  • AirportCologne (CGN-Cologne - Bonn)13 min drive
  • Popular LocationPhantasialand32 min drive

Choose dates to view prices

About this area

Cologne

Art'otel Cologne, part of Radisson Hotel Group is located in Innenstadt, a neighbourhood in Cologne, and is near a metro station and on a river. Chocolate Museum is a cultural highlight and some of the area's popular attractions include Claudius Therme and Cologne Zoo. Ready for a night out? Consider Tanzbrunnen Köln and Flora Cologne.

What's nearby

  • Chocolate Museum - 4 min walk
  • St Maria im Kapitol - 9 min walk
  • Rheinau Harbour - 9 min walk
  • Cologne Cathedral - 17 min walk
  • Phantasialand - 32 min drive

Getting around

  • Severinstrasse U-Bahn - 7 min walk
  • Cologne (QKL-Cologne Central Train Station) - 20 min walk
  • Cologne - Bonn Airport (CGN) - 13 min drive

About this property

art'otel Cologne, part of Radisson Hotel Group

Riverside Cologne hotel in Innenstadt, walk to Chocolate Museum
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a rooftop terrace and self parking.
Art'otel Cologne, part of Radisson Hotel Group offers 218 accommodations with minibars and laptop-compatible safes. Plasma televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

Languages spoken

Arabic, Dutch, English, German, Greek, Russian, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of Safety Protocol (Radisson)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (EUR 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: EUR 23 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Art'eat

Things to do

  • Fitness centre
  • Sauna

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Conference space (4306 square feet)
  • A meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom

Entertainment

  • TV channels
  • Films for purchase
  • Plasma TV

Food and drink

  • Coffee/tea maker
  • Mini fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Soundproofing

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Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per night

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for EUR 30.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Cologne. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5.00 per cent city/local tax will be charged

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 23 per person (approximately)
  • Self-parking fee: EUR 20 per night
  • Pet fee: EUR 10 per pet, per night
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

art'otel cologne
art'otel cologne Park Plaza
art'otel Park Plaza Hotel
art'otel Park Plaza Hotel cologne
cologne art'otel
Park Plaza cologne
art'otel cologne Park Plaza Hotel
art'otel cologne by Park Plaza
art'otel cologne by Park Plaza
art'otel Cologne, part of Radisson Hotel Group Hotel
art'otel Cologne, part of Radisson Hotel Group Cologne
art'otel Cologne, part of Radisson Hotel Group Hotel Cologne

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 427 out of 987 reviews
5 - Excellent 43%
Rating 4 - Good. 423 out of 987 reviews
4 - Good 43%
Rating 3 - Okay. 93 out of 987 reviews
3 - Okay 9%
Rating 2 - Poor. 32 out of 987 reviews
2 - Poor 3%
Rating 1 - Terrible. 12 out of 987 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

4.3/5

Eco-friendliness

1/5 Terrible

Liked: Staff & service
Disliked: Cleanliness
Bad hotel and bad area.
Stayed 2 nights in Jun 2022

2/5 Poor

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
My room was not ready at the time of check-in, being that it was almost 6 pm. Parking was a mess, it was off-property, although on-site parking was advertised. Moreover, on the second day, no one cleaned my room, not even clean towels. When I went to the front desk, they only offered me two drinks, as if that made up for what I paid for the room. The hotel is very beautiful and the staff is friendly. However, hotel logistics need to be improved.
Stayed 2 nights in May 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay except we booked a double room and received a twin room
Stayed 2 nights in Nov 2021

4/5 Good

Liked: Staff & service, property conditions & facilities, room comfort
You have to call and inform if you want to have your room and towels cleaned. Parking at the open air car park was very narrow, if possible best is to park underground
Stayed 2 nights in Oct 2021

5/5 Excellent

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021