Search Hotels Near Cold Water Canyon Golf Course, Wisconsin Dells

"Nice and ac rooms"

"There was no staff. Room was not very clean. Everything old and outdated. Extremely small TV hard to navigate channels. Not comfortable mattresses or pillows. Not one person on site of this huge condominium building, so no one to direct you to your room or concessions or restaurants or be any of assistance with any question that you may have on site. Overall disappointing experience. "

"Loved our stay! Spacious condo, enough room for two families with children. Well stocked kitchen, comfy beds, we loved the board games! We would love to stay again when visiting the Dells."

"The biggest disappointment was that we booked this room specifically to celebrate my daughter’s birthday at the water park with family. We found out once we arrived that Chula Vista would only allow those who booked directly with them to gain access to the water park- we were forced to consider booking a separate room through the resort directly ONLY to get water park passes. Now this policy was new- and it is now on the Chula Vista website, but this was not on the website when we booked the room. This seems like an issue with the resort more than the VRBO, but it ruined the experience nonetheless. When speaking to the Chula Vista management, they defended their decision with “all Chula Vista condo owners knew of this policy change well in advance”. If that’s true, we would have liked to know so we could have book elsewhere. Other disappointments- they only provided one total toilet paper roll between all three bathrooms (1/3-1/4 roll was in all 3 bathrooms without any replacement rolls). Also found a garbage water bottle in the bed room from a previous guest.For how much we paid for additional/cleaning fees, we expected more. We ended up enjoying the fun spacious room with family, being dog friendly is so nice, unfortunately what was meant to be a special, relaxing weekend ended up being stressful and not what we were expecting. "

"Great stay! Host friendly and fast response. Easy check in, clean room. Would definitely stay again!"

"I arrived in the dark and found the directions very confusing. It would probably just easier to say the first building and the second building. The fireplace which was a big draw for me as it is winter, was very disappointing. There was a switch on the wall and then the most sad little fire that didn't produce any heat. I called the 800 number to ask if there was a way to adjust the heat or flame on fireplace and they stated no. I also wish there was a toaster in the kitchen and a drain stopper and some actual glasswear not just plastic cups. - I would have appreciated some instructions on how to access the TV guide. Unless I misread the amenities it stated there was a hot tub and pool on the premises. There was a pool but it was not in the condo area and we could not access it as we were not part of the actual Chula Vista guests. Finaly, I tried to get a later check out and was told that opportunity window had closed as they sent me an email before even got to the unit to see if I wanted a later check out. The condo is a bit outdated but clean and well stocked with toilet paper and towels. "

"was charged a extra 1100 at check in without my knowledge and given the wrong room number, spent my first 2 hours at the resort running around sorting the resorts mistakes"

"It was nice to be able to send a text to the front desk for items we needed. They were very accommodating."

"Booked our hotel and the posting said underground tunnel to the waterpark we went to Wisconsin in December when it was 8° and the hotel room we got was not even attached to the main building so it’s not very beneficial to take toddlers and 8° weather in your car after they’ve been to a waterpark Also, it snowed while we were there and in three days, nobody bothered to clear the walkways or the sidewalks outside the room. They simply threw salt down. Just hoping it would melt. All I did was make everything slushy. For how much you pay to be here, you would think they would take a little bit more pride in their appearance of their hotel and their name."