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Rating 10 - Excellent. 788 out of 1000 reviews" "
10 - Excellent
788
Rating 8 - Good. 163 out of 1000 reviews" "
8 - Good
163
Rating 6 - Okay. 30 out of 1000 reviews" "
6 - Okay
30
Rating 4 - Poor. 16 out of 1000 reviews" "
4 - Poor
16
Rating 2 - Terrible. 3 out of 1000 reviews" "
2 - Terrible
3
9.6/10
Cleanliness
9.8/10
Staff & service
9.6/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Excellent
Myers
Travelled with family, Travelled with family and small children, Travelled with partner
Room was nice and breakfast was good but could only get a couple channels on TV. Not even good channels. Booked this hotel because it had hot tub and pool. No information that they were closed both on expedia or actual website. Was told had access to neighboring hotel’s pool, yet was expected to go outside across 2 slippery parking lots when raining and cold, and heard that hotel had a group of teenagers there who were out of control. Definitely not my idea of trying to relax. Not impressed at all.
We had to leave a night early due to a family emergency but while we were there is was amazing. Staff are all friendly, very clean, kept the sidewalks salted, from ice. Breakfast was super delicious.
Everything was great except for the bed. It was too hard.
Amanda
Stayed 4 nights in Dec 2023
6/10 Okay
Verified traveller
Travelled with family
2 Jan 2024
Liked: Staff & service, room comfort
Disliked: Cleanliness
The pool desperately needs attention and deep cleaning. The comforters show staining and yellowing. We have come every year as a family of 6 for the last 4 years and have always enjoyed our stay, but this year, we could tell cleanliness and pool maintenance is really slipping.
Wow! This was such an incredible place to stay. Beautiful nature themed design. Amazing staff. They Even had hot soup available for us when we arrived. Definitely would recommend.
The only thing i would suggest is having water during the breakfast. Other than that the staff was very kind the location was great. Had a great experience.