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Reviews of Selina Santa Teresa North - Hostel

3 out of 5
Selina Santa Teresa North - Hostel
100 Metros Norte del Campo de Futbol, Puntarenas, Santa Teresa, Cóbano

Reviews

7.8

Good

Rating 10 - Excellent. 15 out of 43 reviews" "
Rating 8 - Good. 14 out of 43 reviews" "
Rating 6 - Okay. 9 out of 43 reviews" "
Rating 4 - Poor. 1 out of 43 reviews" "
Rating 2 - Terrible. 4 out of 43 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Justine

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So disappointed with this hotel and experience. Not at all what it was described as. We elected to leave on Day 1 of 5, and we were not able to get a refund.
Stayed 5 nights in Dec 2023

10/10 Excellent

Matthew

Stayed 3 nights in Jul 2023
Response from Santa Teresa Front Desk on 12 Sept 2023
Hola Mathew, agradecemos mucho tu calificación para el hotel, esperamos que regreses pronto. Pura Vida

10/10 Excellent

Edwin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed in one of the private rooms. It was very clean and it had everything I needed. The room was a little small, but comfortable. The hotel grounds are pretty and very clean. There is also a very nice small pool. The staff were friendly and answered any questions we had. I would definitely stay here again.
Stayed 1 night in Jun 2023

2/10 Terrible

Verified traveller

Stayed 1 night in May 2021
Response from Selina Santa Teresa North on 29 May 2021
Thank you very much for the comments you provided on your stay. We hope to see you again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the beach and everything. Restaurants
Stayed 3 nights in Jun 2019
Response from Vale on 23 Jun 2019
Hi there and thanks a lot for your review. We're happy to know you enjoyed your stay and hope to see you again soon. Pura Vida!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hostel in Santa Teresa! They do such a good job of making sure there’s activities, good vibes and good food! Even stayed an extra night
Stayed 3 nights in Mar 2019
Response from Vale on 26 Mar 2019
Hi there and thanks so much for your review! Glad to know you enjoyed your stay with us in Selina Santa Teresa and hope to see you back again soon. Pura Vida!

6/10 Okay

Verified traveller

Ok Hotel
ok hotel. great vibe and location. Towels and bed sheets were dirty. 2 star hotel charging as 4 star.
Stayed 4 nights in Mar 2019
Response from Val on 26 Mar 2019
Hi there and thanks so much for your feedback. We will make sure to let our team know and work on improvements moving forward. Thanks!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception is very slow and doesn't seem to care much that you are standing there. Nice to have a private room and the main area was amazing with lots of hammocks and music and great to meet people. Amazing vibe. Would come back.
Stayed 5 nights in Feb 2019
Response from Val on 26 Mar 2019
Hi there and thanks so much for your review and feedback. Glad to know you enjoyed your stay with us and hope to see you again soon. Pura Vida!

2/10 Terrible

Johanna

Disliked: Staff & service
Bad service
They didnt find my booking when I arrived and I had to switch room and it was trouble all through the whole stay. The receptionist gave bad service and it was plenty of guest having problem with their bookings.
Stayed 2 nights in Dec 2018
Response from Val on 6 Jan 2019
Hi Johanna. Thanks so much for your feedback. We are aware of several mishaps we had during these dates and do apologize for the inconvenience caused during your holiday and stay with us. We have been actively working to correct this in order to avoid similar instances moving forward. Thanks and apologies once again.

10/10 Excellent

Joerg

Liked: Staff & service, property conditions & facilities, room comfort
Short and good!
The employees were very friendly and provided me with all information that I needed.
Stayed 1 night in Dec 2018
Response from Val on 26 Dec 2018
Hi Joerg! Thanks so much for your feedback and happy to know our staff was helpful and you enjoyed your stay with us. Hope to see you again soon. Pura Vida!

8/10 Good

Verified traveller

Surf Surf and Surf
The place is perfect if you whant to learn surf! Nice soda really near. There is a super with good beers just around the corner. The kitchen is really big but might need some love. The pool is really nice and the staff is friendly. The private room are not so big but there is space for your surf! The hotel rent many type of surf board too.
Stayed 2 nights in Dec 2018
Response from Val on 21 Dec 2018
Hi there! Thanks so much for your review and we're glad to know you enjoyed your time while staying with us and got to catch some waves as well. Hope to see you again soon. Pura Vida!

8/10 Good

Verified traveller

Liked: Staff & service
First time surfing!
This hotel is really nice, the WiFi is always good. Some improuvement migh be done in the kitchen and with the chairs around the pool. We rented some surf many times and the staff is friendly. The bar at the hotel is nice. This is a really good hotel to try surfing. The waves for beginner are right beside the hotel!
Stayed 1 night in Dec 2018
Response from Val on 21 Dec 2018
Hi there! Thanks so much for your review and glad to know you took advantage of our surf lessons! Hope to see you again soon and keep practicing your new skills. Pura Vida!

10/10 Excellent

Tom, Maryland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2018
Response from Val on 5 Sept 2018
Hi Tom! Thanks so much for your review. We hope you had a great stay with us at Selina Santa Teresa! Pura Vida!

6/10 Okay

Stavros

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Average
It is currently a construction site (see photo below). There is no breakfast, however, you are patronised to have one at their restaurant which is OK. Close to the beach but no direct access. Check in time 3pm - and while was pretty quiet in the rainy season the receptionist would not let me check in at 2 pm because my $20 bed (when decent hostels around charge $9) may not be ready - although check out is at 11am because as she explained, the people that *potentially* are occupying the room *may* have a late check out... That conversation took place _without_ her even checking if it is the case. However, I witnessed other guest being checked in earlier. What a joke ... Although I was given a room upgrade, next morning at 10 am I had an awkward visit by the cleaning staff asking me what time I will go. Check out at 11 am...
Stayed 1 night in Jun 2018
Response from Vale on 4 Jul 2018
Hi Stavros. Thanks so much for your feedback! Unfortunately yes, we were in the midst of renovations in order to provide a better experience moving forward, but happy to report it is all back to normal. We did our best to try and communicate this and be as clear as possible with all of our guests checking in, in order to align expectations. Our sincerest apologies if this wasn't the case during your arrival and for any inconvenience caused due to this. As for the issues encountered during your check in and check out, we will make sure to take a look into this in order to avoid similar instances in the future. Hopefully you still managed to have a great time during your stay and we hope to see you around again soon. Pura Vida!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Really fun place but the rooms were tiny (not like the pictures on their website)

8/10 Good

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
The place was great! The location was amazing being steps away from the beach and many places to eat. The pool was nice and the vibe was fun. My only complaint was that when I booked online, I was told I paid in full but they tried to charge me an additional $80 when I arrived. We were able to work it out but I've heard this is common for Selina's.
Response from Val on 20 Apr 2018
Hi Brittany, thanks so much for your review! We are glad you had a good time with us, and enjoyed our pool and convenient location close to the beach. Apologies for the mixup during your check in, we will make sure to relay the message back to the team and avoid this moving forward. Thanks again for the feedback and hope to see you again soon. Pura Vida!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice place
Great hotel, only negative was the water stopped working for a couple hours. Loved the vibe and the surfing lessons were killer. cheap delicious breakfest.
Stayed 3 nights in Dec 2017

10/10 Excellent

Tamay, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful place near ocean
My stay at Selina Santa Teresa was great, Ksenia was very helpful and friendly. She was very knowledgeable about Santa Teresa and the country in general and she gave great recommendations for my stay. I did the Humpback Whale Watching, and able to see some whales and sea turtles, and swam in the open seas.
Stayed 3 nights in Oct 2017

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food and location
It was nice...great food!
Stayed 2 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jo, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hostel, next to beach!
We had a lovely stay at Selina, it is right next to the beach and is a paradise for surfers. The hostel is really sociable and has a lovely restaurant. There is a pool and sun beds. We stayed in a private room for two with shared bathroom which was clean and well kept. Santa Teresa itself is great - lots of bars and restaurants, great for veggies and vegans - I was in heaven with all the smoothies and quinoa salads! Staff were helpful and helped us when we lost our camera. Overall would really recommend Selina - great value for money and a really fun experience.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Good location, poor maintenance.
It is close to the beach, like most hostels in ST, and there is airconditioning even in the dorms, but the pool was disgusting and the bathroom trash continuously overflowing with the dirty tissue (which is pretty nasty considering you cant flush any tissue in CR). The matresses are terrible and sink in the middle after one nights sleep if a big hole isnt already there from the previous person (i am 140lbs). I feel like they made it "cute" on the outside, but essentially didnt follow through with quality and maintenance which also doesnt make sense why everything isore expensive there on top of it!

8/10 Good

José, Costa Rica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place - great beach
The lobby, the restaurant, the rooms and bathrooms were all well maintained and clean. The food was also very good and the pool was nice and warm. The biggest advantage for this place is its location: the beach is less than 200m away from the hostel's exit, there is a small supermarket less than 200m away, and there are at least 5 other restaurants and cafes which are less than 300m away from the hostel. The staff was also very pleasant and helpful when the room we booked was occupied by someone else, but the alternative was far better than what we initially reserved.

10/10 Excellent

Stefano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best hostel in santa teresa. No doubt
Perfect, the hostel is perfect for young and adult travelers, check out the pictures.. the hostel is twice as better in real life.

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
Close to beach but noisy
This hostel has a great location to the beach and other areas of town. And it's new and in pretty good condition. However, it is very noisy! Definetely a party place, people up yelling until 4am.

10/10 Excellent

Adi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was one of the first guests in this hostel ( they opened it at the same week I was there). other than few glitches (no hot water, water breaks etc.), which I got 10% off for, the hostel have everything you need - free breakfast, conftorbal rooms, prime location (just 2min walk for the beach), and friendly staff!!

4/10 Poor

Sylvia, costa rica

Liked: Cleanliness, staff & service, room comfort
Great place!
There was a water supply problem I was able to shower once only. The place is beautiful and good service. Great people and food is extraordinary!!

8/10 Good

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2022

10/10 Excellent

Jose Antonio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelent
Stayed 3 nights in Nov 2021

10/10 Excellent

Yarden

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Sep 2021

6/10 Okay

Frederic

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Malheureusement en renovation.
Malheureusement l'hotel et le restaurant est en rénovation. Les rideaux avaient été retirés pour nettoyage et on m'a confirmé qu'ils allaient être reposés le soir même. Le lendemain toujours rien, les rideaux des autres étages sont revenus, toujours rien pour les miens, j'ai refait la demande, on est jamais vu m'installer de rideaux. Cet hotel sera super une fois le tout renové. L'emplacement est super bien. Location de surf disponible.
Stayed 2 nights in Apr 2019
Response from Val on 13 May 2019
Hi Frederic. Thanks for your feedback and apologies for the inconvenience caused during your stay. We will make sure to alert our team of the mishaps and work on improving this moving forward. Thanks again!

8/10 Good

Verified traveller

Liked: Room comfort
Good stay :)
It’s a really cool place for backpackers. Things going on around you all the time. I’ve stayed at alot of selina’s and really enjoy the vibe. Just think that this one was a bit worn out.
Stayed 3 nights in Feb 2019
Response from Vale on 23 Feb 2019
Hi there and thanks a lot for your review. We are glad you enjoyed your stay with us and hope to see you back again soon. Pura Vida!

2/10 Terrible

Monica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decepcionada
He estado en otros selinas de Costa Rica y la verdad que muy bien en general salvo este , cada una viaja para lo que viaja no vamos a entrar en ese tema , y en los selinas también hay fiesta y lo respeto pero también que sea mutuo. Llegue tarde al hostal después de todo el día en carretera cansada y con ganas de una súper ducha , al llegar la habitación súper sucia , botellas de alcohol por todos lados , mi cama la única libre que aunque ponía un cartel de reservado la había estado usando otro turista que se hospedaba en el piso de arriba ( que me lo dijo él mismo al presentarse) y no tenía ni sábanas .... en fin me cambié de hostal al día siguiente y la mar de feliz, espero que el operador me pueda devolver el dinero de las dos noches más pagadas y no disfrutadas....
Stayed 3 nights in Feb 2019
Response from Val on 14 Feb 2019
Hola Monica y muchas gracias por tu feedback. Lamentamos la situación que te encontraste al llegar a tu habitación. Nosotros hacemos todo lo posible por mantener el order, como lo mencionaste con el rotulo de 'Cama Reservada', sin embargo, a veces se sale de nuestras manos. Igualmente, se lo comunicaremos a nuestro equipo para ver como podemos mejorar nuestro servicio. Muchas gracias.

6/10 Okay

Halldór

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Response from Val on 30 Jan 2019
Hi there and thanks s0o much for your review. We apologize if there was any inconvenience during your stay and we hope you had a great time while in town.

6/10 Okay

Camilla

Liked: Room comfort
Disliked: Cleanliness, staff & service
Not recomended
Booket one night here. When I arrived they didn't have a key for me and hence didn't let me check in. After two more hours they still didn't have a key for me, but said I could leave my things in the room (even though I was in the risk of being locked out of my own room witch was idiotic). After some discussion they found an extra key for me. Then I found my bed full of short hairs in the end where the pillow was, witch was quite discustiung. Then it turned out that the others in my dorm was emplyoees of Selina, one of whom got home late at night, drunk and on drugs it seemed like, and kept talking for almost two hours to himself while I was trying to sleep. The morning after another employee left for work around 6 but left his phone with the alarm on in the room so the rest of us could not sleep. The guys working in the bar/restaurant was supernice tho. Would not stay here again, but could eat and have a drink in the restaurant
Stayed 1 night in Dec 2018
Response from Val on 10 Jan 2019
Hi Camilla. Thanks so much for your review and feedback. We apologize for the unfortunate incident during your stay and rest assured, this staff is no longer with us. We are glad you enjoyed the service and offer in our restaurant and hope to see you around again soon!

8/10 Good

Klarna

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Dec 2018
Response from Val on 6 Jan 2019
Hi there and thanks so much for your review. Glad to know you enjoyed your stay with us and hope you visit us again soon. Pura Vida!

6/10 Okay

Nina

Disliked: Property conditions & facilities
Inte alls som bilderna visa. Strökigy och sliter ställe. Vi bytte till Selins South som är helt fantastiskt.
Stayed 1 night in Jan 2019
Response from Val on 9 Jan 2019
Hi Nina and thanks so much for your feedback. We will make sure to look into our content and make improvements in order to avoid this in the future. Thanks again and hope you had a great stay in South!

10/10 Excellent

etienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Val on 5 Sept 2018
Hi there! Thanks so much for your review and we are glad to know you enjoyed your stay with us at Selina Santa Teresa! Pura Vida!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Toda una experiencia
Habian goteras en la habitacion 201, la hab se lleno de agua por la lluvia. Una cucaracha pequeña en la cama y en general es bien pequeña. Tratar de cambiar camas y toallas al menos cada 2 o 3 dias. Por todo lo demas es excelente, ubicación, personal, actividades e instalaciones.

8/10 Good

CAROLINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel acogedor
El hotel estaba lleno de turistas americanos, todos jóvenes. El restaurante bueno. Nos dieron la suite porque la habitación standar que había reservado se les había agotado. El acceso era complicado, peronlanhabitacion comoda. No da a la playa, debes caminar un poco para llegar. Lo que resalta del hotel es la decoración, muy bonita y refrescante, con reciclaje. Me gustó el hotel.

6/10 Okay

Gordon

Liked: Cleanliness
Disliked: Staff & service
Partyhostel
Schon eher ein Party-Hostel der 20-Somethings. Schöner Poolbereich, Lage perfekt. Angestellte manchmal etwas überfordert, aber hilfsbereit. Insgesamt würde ich eher in ein kleineres Hostel im Ort gehen.

8/10 Good

Fabian

Liked: Property conditions & facilities
Prisvärt, trevligt
Fint, träffar många nya människor

8/10 Good

Jürgen

Liked: Cleanliness, staff & service
Angenehmes Hostel
Insgesamt ein super Hostel. Den ganzen Tag bis zum späten Abend Musik am Pool, leider ein bisschen viel Techno/Electro. Zum Gartentor raus 100m Weg direkt zum Strand !