Search Hotels by Best Western in Coasters Retreat

"We recently stayed for three nights in a refurbished Horizon Room at the Shangri-La Sydney and were thoroughly impressed from start to finish. The room was spotless, modern, and incredibly well equipped, nothing was overlooked. The nightly delivery of handmade fudge was such a thoughtful and luxurious touch that made us feel genuinely pampered. Having Horizon Club access really elevated our experience. The lounge was a beautiful, serene space to enjoy breakfast, afternoon tea, and a canapé dinner. The food was consistently fresh and delicious, but what made our mornings truly memorable was the service from Jerry. He brought warmth, humour, and genuine hospitality to every interaction, an absolute gem and a real asset to the Shangri-La team. We left feeling relaxed, well-fed, and looked after. Highly recommend this hotel if you’re after a five-star stay with small details that make a big difference."

"Great place to stay"

"It is excellent stay things are clean . The room is spacious. The only bad thing is tv can not connect to internet and room phone doesn’t work . It can not call front desk "

"This is probably the nicest hotel I’ve ever stayed in. Conveniently located near the Opera House and the Bridge. "

"Everything was great, Only bad part was the parking I don’t know who designed that carpark but unless you have a small car it’s a nightmare "

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"Great location and easy parking."

"This hotel location is worth anything you are paying. Hands down. Centrally located in Circular Quay, you could not be more centrally located. Excellent staff, great concierge and fast and prompt service when anything is requested. We upgraded for an option with a balcony harbor view and it was worth it 10X over. The kitchen is spacious and beautiful - well stocked with pans/plates, etc, but no extra spices or olive oils / small kitchen items included. We were delighted to find that our unit had a washer / dryer, with laundry detergent included. Our luggage got lost on our trip over and this access to clean our limited selection of clothes was a life-saver. The only negative comment I can offer is that the gym was dated. It was clean, and beautifully located, but the treadmills were extremely outdated. There were only 2 treadmills, one was out of order and the other one was so aged that it didn’t have very much absorption. If you don’t care about treadmills, this isn’t a problem, but if you like to run when traveling (particularly inside, which I need to do because I often need to run when it’s dark, so as a female I want to run in a safe environment), these treadmills are though. The rest of the gym was well equipped and fine and offered some great options. We loved this place and would stay here again. We will recommend to anyone we know traveling to Sydney. "

"Great hotel, close to opera house, friendly staff, plentiful buffet options for breakfast, clean and comfortable rooms "