Title: University Hotel & Suites Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=42786&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # University Hotel & Suites Get ready to play at this hotel with its fun arcade/game room. Plus enjoy convenient amenities like laundry facilities and free self parking. ## Photo gallery for University Hotel & Suites ![Reception - University Hotel & Suites (Cleveland)](https://images.trvl-media.com/lodging/1000000/50000/42800/42786/41fc3992.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Bar (on property) - University Hotel & Suites (Cleveland)](https://images.trvl-media.com/lodging/1000000/50000/42800/42786/7586f5ef.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - University Hotel & Suites (Cleveland)](https://images.trvl-media.com/lodging/1000000/50000/42800/42786/3dceba66.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Room, 1 King Bed, Non Smoking | Iron/ironing board, free WiFi - University Hotel & Suites (Cleveland)](https://images.trvl-media.com/lodging/1000000/50000/42800/42786/320c26f9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Iron/ironing board, free WiFi - University Hotel & Suites (Cleveland)](https://images.trvl-media.com/lodging/1000000/50000/42800/42786/cb0260b8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies University Hotel & Suites offers a welcoming retreat near the Agora Theater & Ballroom. Enjoy in-room WiFi, an arcade/game room, laundry facilities, free self parking and extended parking. You'll also appreciate the front-desk safe and coffee/tea in the lobby. ## Reviews 4.6 ## Popular amenities - Pet-friendly - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Laundry room ## Room options ### Check availability for these dates Tonight [Jan 11 - Jan 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=42786&PinnedHotelID=42786&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=42786&PinnedHotelID=42786&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 12 - Jan 13](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=42786&PinnedHotelID=42786&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=42786&PinnedHotelID=42786&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=42786&PinnedHotelID=42786&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=42786&PinnedHotelID=42786&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=42786&PinnedHotelID=42786&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=42786&PinnedHotelID=42786&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Basic Room, 1 Single Bed, Accessible ![Bathroom sink](https://images.trvl-media.com/lodging/1000000/50000/42800/42786/fa5ce007.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Room, 1 Single Bed, Accessible ### Highlights Air conditioning Connecting rooms available Fridge TV Shower/bath combination Private bathroom Hairdryer Satellite channels - 1701 sq ft - Sleeps 2 - 1 Single Bed ### View all photos for Room, 1 King Bed, Non Smoking ![Iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/50000/42800/42786/a378b159.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Non Smoking ### Highlights Air conditioning Connecting rooms available Fridge TV Shower/bath combination Private bathroom Hairdryer Satellite channels - 204 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 Queen Bed, Non Smoking ![Iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/50000/42800/42786/e7338581.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 Queen Bed, Non Smoking ### Highlights Air conditioning Connecting rooms available Fridge TV Shower/bath combination Private bathroom Hairdryer Satellite channels - 205 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Double Room, 2 Double Beds ![Iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/50000/42800/42786/5d4207e7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 2 Double Beds ### Highlights Air conditioning Connecting rooms available Fridge TV Shower/bath combination Private bathroom Hairdryer Satellite channels - 205 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Standard Room, Non Smoking ![Iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/50000/42800/42786/cb0260b8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Non Smoking ### Highlights Air conditioning Connecting rooms available Fridge TV Shower/bath combination Private bathroom Hairdryer Satellite channels - 1787 sq ft - Sleeps 2 - 1 Double Bed ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/17500/17461/11afdac4.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Crowne Plaza Cleveland at Playhouse Square by IHG Downtown Cleveland - Pool - Free Wi-Fi - Restaurant - Air-conditioning 9.0 Wonderful 1,298 reviews £89 includes taxes & fees 29 Jan - 30 Jan [](https://www.expedia.co.uk/Cleveland-Hotels-Crowne-Plaza-Cleveland-At-Playhouse-Square.h17461.Hotel-Information?chkin=2026-1-29&chkout=2026-1-30&rm1=a2®ionId=178250&destination=Cleveland (and vicinity)&destType=MARKET&latLong=41.50022,-81.69357&searchId=cd606829-d7a7-4b3f-a92e-068e14dc5939&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/14000000/13190000/13181300/13181279/ba15d366_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Kimpton Schofield Hotel by IHG Downtown Cleveland - Pet-friendly - Restaurant - Air-conditioning - Gym 8.6 Excellent 1,002 reviews £102 includes taxes & fees 15 Jan - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCleveland-Hotels-University-Hotel-Suites.h42786.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCleveland-Hotels-University-Hotel-Suites.h42786.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C41.50300%2C-81.66202&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=FDClNq6ku1STxM8iFB2hfwwthK0=) 3614 Euclid Ave, Cleveland, OH, 44115 #### What's nearby - Children's Museum of Cleveland \- 3 min walk \- 0.2 miles - Agora Theater & Ballroom \- 8 min walk \- 0.5 miles - Cleveland State University \- 8 min walk \- 0.5 miles - Progressive Field \- 2 min drive \- 1.4 miles - Rocket Arena \- 3 min drive \- 1.4 miles #### Getting around - East 34th-Campus Station - 3 min drive - Cleveland Station - 6 min drive - Cleveland Hopkins International Airport (CLE) - 16 min drive #### Restaurants - ‪McDonald's - ‬8 min walk - ‪KFC - ‬10 min walk - ‪Li Wah - ‬13 min walk - ‪Koko Bakery - ‬10 min walk - ‪Szechuan Gourmet - ‬7 min walk ## About this property ### University Hotel & Suites Hotel near Agora Theater & Ballroom Located close to Children's Museum of Cleveland and Cleveland State University, University Hotel & Suites provides an arcade/games room and laundry facilities. Guests can connect to free in-room WiFi. You'll also find perks such as: - Free self-parking and extended parking - A front desk safe, a TV in reception and multilingual staff - A 24-hour front desk, ATM/banking services and a lift Room features All 161 rooms have comforts such as air conditioning, as well as amenities such as free WiFi. Extra amenities include: - Bathrooms with shower/bath combinations and free toiletries - TVs with premium channels - Fridges, daily housekeeping and phones ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/4100/4042/a94737c8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Glidden House University Circle - Breakfast included - Free Wi-Fi - Air-conditioning - Parking available 9.6 Exceptional 1,006 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=4042&PinnedHotelID=4042&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily continental breakfast ](https://images.trvl-media.com/lodging/1000000/870000/869000/868965/8d36f5d4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton Inn Cleveland Airport - Tiedeman Road Brooklyn - Pool - Hot tub - Breakfast included - Pet-friendly 8.8 Excellent 1,011 reviews £89 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=868965&PinnedHotelID=868965&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/13000000/12410000/12403300/12403291/08cfbfed.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Cleveland Clinic by IHG Fairfax - Pool - Free Wi-Fi - Restaurant - Air-conditioning 8.8 Excellent 1,262 reviews £125 includes taxes & fees 6 Feb - 7 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=12403291&PinnedHotelID=12403291&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/14000000/13310000/13304700/13304695/1ebdaf0e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Cleveland Downtown Downtown Cleveland - Pool - Pet-friendly - Restaurant - Air-conditioning 9.2 Wonderful 1,290 reviews £133 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=13304695&PinnedHotelID=13304695&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/17500/17461/11afdac4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crowne Plaza Cleveland at Playhouse Square by IHG Downtown Cleveland - Pool - Free Wi-Fi - Restaurant - Air-conditioning 9.0 Wonderful 1,298 reviews £89 includes taxes & fees 29 Jan - 30 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=17461&PinnedHotelID=17461&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/14000000/13190000/13181300/13181279/db78d7b4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kimpton Schofield Hotel by IHG Downtown Cleveland - Pet-friendly - Restaurant - Air-conditioning - Gym 8.6 Excellent 1,002 reviews £102 includes taxes & fees 15 Jan - 16 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=13181279&PinnedHotelID=13181279&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free extended parking on site - Free RV/bus/lorry parking on site - Limited on-site self parking ### Food and drink - Coffee and tea in common areas ### Things to do - Arcade/game room - TV in common areas ### Family friendly - Arcade/game room - In-room refrigerator - Laundry facilities ### Conveniences - 24-hour front desk - ATM - Laundry facilities - Safe at front desk ### Guest services - Housekeeping (daily) - Multilingual staff ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) ### More - 10 floors ## Room amenities ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - TV with premium satellite channels ### Food and drink - Refrigerator ### More - Air conditioning - Connecting rooms available - Free local calls - Iron/ironing board on request - Phone ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: 2 AM Minimum check-in age - 18 ### Check-out Check-out before 11 AM Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures This property is closed from 17 September 2021 to 30 June 2026 (dates subject to change). ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 25 per pet, per day Service animals are welcome, and are exempt from fees Welcoming dogs only Restrictions apply; for more information contact the property on the number on the booking confirmation ### Children and extra beds Children are welcome 2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 17.0 per stay. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Pet fee: USD 25 per pet, per day - Service animals are exempt from fees - Rollaway bed fee: USD 17.0 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as University Hotel Cleveland University & Suites Cleveland University Hotel & Suites Hotel University Hotel & Suites Cleveland University Hotel & Suites Hotel Cleveland ## Frequently asked questions ### Is University Hotel & Suites pet-friendly? ### How much is parking at University Hotel & Suites? ### What time is check-in at University Hotel & Suites? ### What time is check-out at University Hotel & Suites? ### Where is University Hotel & Suites located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## University Hotel & Suites Reviews 4.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 4.4 Cleanliness ### 5.4 Location ### 5.8 Staff & service ### 4.0 Property conditions & facilities 10 - Excellent 50 8 - Good 114 6 - Okay 216 4 - Poor 233 2 - Terrible 386 ## Reviews ### 2/10 Terrible #### Catherine 7 Dec 2020 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Do Not Stay Here This hotel is not a good place to stay. The staff was polite, and the three gentlemen that manned the door were very helpful. But the condition is run down and it looked it. It is NOT handicap accessible. The showers were dirty (we had 2 rooms), the mattresses were wrapped in plastic (bedbugs? I hope not) and the plumbing leaked. The water did not get hot in the sink. I ran into other "guests" and found out they had been there 8 months and paid $800/mo. Is this a halfway house? It looked like it and felt like it. About 7:30pm the neighbor started blasting music. I had to ask it be shut off at 9:00 because we needed to be up at 6\. We were there for a medical condition needing the Cleveland Clinic and this place was close and cheap. Lastly when she copied my credit card to cover any expenses, she sent it via email and then made a copy. When I asked her where the email went, she said she didn't email it and only made a copy. I'm an IT guy by profession and I know what I saw. My mistake and I will never do it again. I would suggest you don't either. ##### Catherine Stayed 1 night in Dec 2020 ### 4/10 Poor #### Verified traveller 17 Oct 2020 Disliked: Staff & service, property conditions & facilities #### Hopeful yet disappointed A couple of staff were nice but some weren’t! Hotel seems run down and sketchy! Booking will promise fridge + microwave but be warned you may not receive it. Had to switch rooms! 2nd room had electrical issues! Me and friends had a few personal items Lost suspected stolen by staff by staff! Room had mice and roaches! Hotel staff lied about the option for later Check-Out time! Hotel staff were also very forceful and rushed us to check out. The hotel had its few upsides like being along 24/7 BRT Rapid Transit but the cons are many! Stay at your own risk! Not even the Hotels.com discounted rates were worth the price! ##### Verified traveller Stayed 2 nights in Oct 2020 ### 2/10 Terrible #### Paula 17 Sept 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### University Hotel and Suites, Cleveland The pictures on the website for this hotel are a lie! It’s run down,filthy, and a sham! ##### Paula Stayed 2 nights in Sep 2020 ### 2/10 Terrible #### Richa, Delaware 12 Aug 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities DO NOT BOOK THIS PLACE. The pictures are misleading, the rooms do not looks like that. It’s being renovated but has not been shut down for renovation, exposing customers to hazardous construction materials. The place is not cleaned daily even in the middle of a pandemic, and the front desk will tell you they’re not the billing party when you ask for a refund, but they are, and they will not pick up calls, making refunds impossible. I’m reporting this place. ##### Richa Stayed 1 night in Aug 2020 ### 2/10 Terrible #### Gary, Dayton 11 Aug 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The room was filthy. AC didn't work. Thick layer of dust on shelves. Bathroom smelled like stale urine. Travelocity wouldn't help make it right. ##### Gary Stayed 2 nights in Jun 2020 ### 2/10 Terrible #### Richard 6 Aug 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beware ,very deseeving Dirty ,foul smelling , just plain awful !!! Did not stay ,Desk would not refund my money,very disappointed with Hotels .com to ever advertise such a putrid site near Cleveland Clinic ##### Richard Stayed 1 night in Aug 2020 ### 2/10 Terrible #### Chareonna 3 Aug 2020 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort There Was Mice & Everything There I’m Beyond Irritated & Been Asking For Refund Elavators Broken Down ##### Chareonna Stayed 2 nights in Jun 2020 ### 2/10 Terrible #### Ryan 24 Jul 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### NOPE Showed up to hotel with my family after driving in from michigan .. Was not told they were hosting a group from the local homeless mission nor that they were a covid housing site!! Did not even get out of our car as all the "hanging out" around the outside of the hotel looked unsafe for our children and leaving our car parked there overnight. ##### Ryan Stayed 1 night in Jul 2020 ### 2/10 Terrible #### Saundra 11 Jul 2020 Disliked: Property conditions & facilities #### Needs work The area is nice but the hotel is the worst looking building on the block. When we drove up to the hotel, about a dozen people were lottering outside the front and side of the hotel. I did not feel comfortable or safe for my personal safety nor did I feel safe leaving my car in the parking lot. The sign said 'under new management' so I assume the new owner intends to invest the money and energy into the property to elevate it's appearance and eliminate the lottering. Until then, I would not stay there. ##### Saundra Stayed 3 nights in Jul 2020 ### 2/10 Terrible #### Kelly 1 Jul 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Shame on hotels.com Even though I had already paid for the night, my wife and I decided not to stay. We were intimidated by the behavior of the young people in the parking lot. We were concerned with our safety . We are not in a position to lose $75 but we weren't about to stay at a place where we didn't feel comfortable. Shame on hotels.com. ##### Kelly Stayed 1 night in Jun 2020 ### 2/10 Terrible #### Ty, Boston 29 Jun 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Their System was down and i am still waiting On My refund. ##### Ty Stayed 2 nights in Jun 2020 ### 2/10 Terrible #### Becky, Ohio 27 Jun 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities It was old dirty needs Updating not in a secure area. ##### Becky Stayed 1 night in Jun 2020 ### 8/10 Good #### Aaron 16 Jun 2020 Liked: Cleanliness, staff & service, room comfort The star was fine. In the middle of the city so the area was a bit rough but nothing too crazy ##### Aaron Stayed 2 nights in Jun 2020 ### 2/10 Terrible #### Diane 2 Jun 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort We paid for the room then were unable to check ##### Diane Stayed 1 night in May 2020 ### 10/10 Excellent #### Rapheal 19 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great bed I had some of the best sleep I’ve had in months ##### Rapheal Stayed 2 nights in Mar 2020 ### 2/10 Terrible #### James 16 Mar 2020 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort Incredibly run down and poorly maintained. Very understanding and friendly staff, but the hotel is a mess. There’s visible ceiling tiles falling down, ripped and peeling carpet and wallpaper, mold and water damage in the bathrooms, etc. ##### James Stayed 3 nights in Mar 2020 ### 2/10 Terrible #### Elise 13 Mar 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort I would like a refund i found 2 bed bugs an got but up on my back ##### Elise Stayed 1 night in Mar 2020 ### 2/10 Terrible #### Saleem 13 Mar 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Terrible hotel and staff. Terrible. ##### Saleem Stayed 1 night in Mar 2020 ### 10/10 Excellent #### Tiajuana, Cleveland 6 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities Cleanliness very respectable front desk was very nice ##### Tiajuana Stayed 2 nights in Mar 2020 ### 2/10 Terrible #### Verified traveller 5 Mar 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Unfortunately, they said it was under new management and undergoing renovations and to please be patient. If I had known that there would not have been a restaurant available at this site, I never would have stayed there. I would never stay there again. I must admit the price was reduced because of the inconvenience ##### Verified traveller Stayed 1 night in Mar 2020 ### 4/10 Poor #### Verified traveller 2 Mar 2020 Liked: Cleanliness Disliked: Amenities, property conditions & facilities The room had some infestation. Either bed bugs or fleas but I was bitten a lot! ##### Verified traveller Stayed 2 nights in Feb 2020 ### 4/10 Poor #### Edinson 2 Mar 2020 Disliked: Room comfort #### Poor condition I was not expecting a high end hotel for $80 a night but it was way below standards. WiFi never worked properly, other guests were loud as they could, rooms need a desperate update- start with beddings. Heater was like an oven. ##### Edinson Stayed 1 night in Feb 2020 ### 2/10 Terrible #### Nikki 1 Mar 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Horrible Stay It was a roach in my room. I told the front desk, I was told they didn't have another room available. The room they said they could put me in was the party floor where they were destroying the walls. This hotel had alot of people who looked homeless and not clean. ##### Nikki Stayed 1 night in Feb 2020 ### 2/10 Terrible #### Danielle 28 Feb 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Terrible place My family and I did not stay. They did not honor the reservation and told me that I'd have to pay cash almost double rate. I hope that I didn't get charged for this. I never received a room, therefore we went to another hotel. ##### Danielle Stayed 2 nights in Feb 2020 ### 2/10 Terrible #### Nikki 27 Feb 2020 Liked: Staff & service Disliked: Property conditions & facilities, room comfort Someone kept banging on the wall. The room took forever to get warm. The toilet kept running and the shower head leaked everywhere. ##### Nikki Stayed 1 night in Feb 2020 ## Expedia's Latest Trends ### Hotels > [DoubleTree by Hilton Hotel London ExCel](https://www.expedia.co.uk/London-Hotels-DoubleTree-By-Hilton-Hotel-London-ExCel.h990855.Hotel-Information) > > [St James Hotel, BW Premier Collection](https://www.expedia.co.uk/Nottingham-Hotels-St-James-Hotel.h120005.Hotel-Information) > > [Hotels with Early Check-in in Cairns](https://www.expedia.co.uk/Destinations-In-Cairns-Hotel-With-Early-Check-In.0-0-d6052994-thotelwithearlycheckin.Hotel-Filter-Destinations) > > [PREMIER SUITES PLUS Glasgow George Square](https://www.expedia.co.uk/Glasgow-Hotels-PREMIER-SUITES-PLUS-Glasgow-George-Square.h13111431.Hotel-Information) > > [Dog friendly detached Nancecliff Cottage-enclosed garden & ocean view-Cornwall ](https://www.expedia.co.uk/Looe-Hotels-Dog-Friendly-Detached-Nancecliff-Cottage-Enclosed-Garden-Ocean-View-Cornwall.h29495334.Hotel-Information) > > [Melia Benidorm](https://www.expedia.co.uk/Benidorm-Hotels-Melia-Benidorm.h857478.Hotel-Information) > > [New Hôtel Gare du Nord](https://www.expedia.co.uk/Paris-Hotels-New-Hotel-Gare-Du-Nord.h901150.Hotel-Information) > > [Villas Lisbon](https://www.expedia.co.uk/Lisbon-Villas.d2080-aaVillas.Travel-Guide-Accommodation) > > [Hotels near Himley Hall and Park](https://www.expedia.co.uk/Himley-Hall-And-Park-Hotels.0-l6178506-0.Travel-Guide-Filter-Hotels) > > [5 Star Hotels in Drighlington](https://www.expedia.co.uk/5Star-Drighlington-Hotels.s50-0-d3000469904.Travel-Guide-Filter-Hotels) > > [Eurostars Porto Douro](https://www.expedia.co.uk/Porto-Hotels-Eurostars-Porto-Douro.h15051013.Hotel-Information) > > [One Farrer Hotel](https://www.expedia.co.uk/Singapore-Hotels-One-Farrer-Hotel.h6501523.Hotel-Information) > > [Hotels in St. Kitts and Nevis](https://www.expedia.co.uk/Destinations-In-St-Kitts-And-Nevis.d130.Hotel-Destinations) ### Flights > [Flights from Paisley (GLA) to Sarajevo (SJJ)](https://www.expedia.co.uk/lp/flights/gla/sjj/glasgow-to-sarajevo) > > [Flights from Bishop's Stortford (STN) to Larnaca (LCA)](https://www.expedia.co.uk/lp/flights/stn/lca/london-to-larnaca) > > [Flights from Kos (KGS) to Gatwick (LGW)](https://www.expedia.co.uk/lp/flights/kgs/lgw/kos-to-london) > > [Eurostar Paris (PAR-All Airports) to London (LON-All Airports) flights](https://www.expedia.co.uk/lp/flight-routes/eurostar-from-par-all-airports-to-lon-all-airports/9f/par/lon) > > [Flights from Harare (HRE) to Hounslow (LHR)](https://www.expedia.co.uk/lp/flights/hre/lhr/harare-to-london) ### Cars > [Car hire in Caterham](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Caterham.d553248634478826629.Car-Hire-Guide) ### Activities ### Packages > [Sifnos Holidays](https://www.expedia.co.uk/Sifnos.d6143224.Holidays-City-Breaks) > > [Myrkdalen Holidays](https://www.expedia.co.uk/Myrkdalen.d6224049.Holidays-City-Breaks) ### General > [Visit Onega](https://www.expedia.co.uk/Onega.dx6308879) ---