Title: The Ritz-Carlton, Cleveland Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Ritz-Carlton, Cleveland Luxury hotel connected to a shopping centre in Cleveland with a restaurant ![View from property](https://images.trvl-media.com/lodging/1000000/20000/18800/18745/b7394a4f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property amenity](https://images.trvl-media.com/lodging/1000000/20000/18800/18745/5c3d08be.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility](https://images.trvl-media.com/lodging/1000000/20000/18800/18745/a014a4ca.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lounge](https://images.trvl-media.com/lodging/1000000/20000/18800/18745/51c66a8c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/18800/18745/e62bcbfe.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Ritz-Carlton sits in downtown Cleveland offering travelers a luxurious base. Guests can enjoy meals at TURN Bar + Kitchen or relax in the garden space by the lobby fireplace. The property features a 24-hour gym, and visitors consistently mention the attentive staff. 8.8 Excellent ## Popular amenities - Breakfast available - Bar - Gym - Pet-friendly - Room service - 24/7 front desk £381 includes taxes & fees 20 Nov - 21 Nov ## Room options ### Check availability for these dates Tonight [Nov 4 - Nov 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=18745&PinnedHotelID=18745&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=18745&PinnedHotelID=18745&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 5 - Nov 6](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=18745&PinnedHotelID=18745&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=18745&PinnedHotelID=18745&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=18745&PinnedHotelID=18745&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=18745&PinnedHotelID=18745&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=18745&PinnedHotelID=18745&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=18745&PinnedHotelID=18745&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 14 of 14 rooms ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/18800/18745/b13118c6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Non Smoking 9.6 Exceptional 4 reviews ### Highlights Air conditioning Heating Connecting rooms available Free cots/infant beds LED TV Blackout curtains Fan Premium bedding - 400 sq ft - Sleeps 3 - 1 King Bed ![Premier Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/18800/18745/babd133c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room, 1 King Bed, Non Smoking ### Highlights Air conditioning Heating Connecting rooms available Free cots/infant beds LED TV Blackout curtains Fan Premium bedding - 400 sq ft - Sleeps 3 - 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/18800/18745/4200a0ce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, 2 Queen Beds, Non Smoking ### Highlights Air conditioning Heating Connecting rooms available Free cots/infant beds LED TV Blackout curtains Fan Premium bedding - 400 sq ft - Sleeps 4 - 2 Queen Beds ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/18800/18745/4200a0ce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, Non Smoking 10.0 Exceptional 3 reviews ### Highlights Air conditioning Heating Connecting rooms available Free cots/infant beds LED TV Blackout curtains Fan Premium bedding - 400 sq ft - Sleeps 4 - 2 Queen Beds ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/18800/18745/w4000h2662x0y0-f5d5e6b4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 Bedroom, Non Smoking ### Highlights Separate sitting area Air conditioning Heating Connecting rooms available Free cots/infant beds LED TV Separate bedroom Fan - 656 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed ![LED TV, Netflix, iPod dock, pay films](https://images.trvl-media.com/lodging/1000000/20000/18800/18745/bda1d7e2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 Bedroom, Non Smoking, Lake View ### Highlights Separate sitting area Air conditioning Heating Connecting rooms available Free cots/infant beds LED TV Separate bedroom Fan - 398 sq ft - 1 bedroom - Lake view - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/18800/18745/97b0b31d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom (Mobility Accessible, Transfer Shower) ### Highlights Separate sitting area Air conditioning Heating Connecting rooms available Free cots/infant beds LED TV Sofa bed Fan - 656 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/18800/18745/b13118c6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (Mobility Accessible, Tub) ### Highlights Air conditioning Heating Connecting rooms available Free cots/infant beds LED TV Blackout curtains Fan Premium bedding - 400 sq ft - Sleeps 3 - 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/18800/18745/b13118c6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (Mobility Accessible, Roll-In Shower) ### Highlights Air conditioning Heating Connecting rooms available Free cots/infant beds LED TV Blackout curtains Fan Premium bedding - 400 sq ft - Sleeps 3 - 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/18800/18745/b13118c6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (Mobility Accessible, Transfer Shower) ### Highlights Air conditioning Heating Connecting rooms available Free cots/infant beds LED TV Blackout curtains Fan Premium bedding - 400 sq ft - Sleeps 3 - 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/18800/18745/4200a0ce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub) ### Highlights Air conditioning Heating Connecting rooms available Free cots/infant beds LED TV Blackout curtains Fan Premium bedding - Sleeps 4 - 2 Queen Beds ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/18800/18745/4200a0ce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds ### Highlights Air conditioning Heating Connecting rooms available Free cots/infant beds LED TV Blackout curtains Fan Premium bedding - Sleeps 4 - 2 Double Beds ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/18800/18745/b13118c6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, 1 King Bed, Non Smoking, City View 10.0 Exceptional 1 review ### Highlights Separate sitting area Air conditioning Heating Connecting rooms available Free cots/infant beds LED TV Blackout curtains Fan - 398 sq ft - City view - Sleeps 3 - 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/18800/18745/w4000h2662x0y0-f5d5e6b4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Non Smoking 10.0 Exceptional 2 reviews ### Highlights Separate sitting area Air conditioning Heating Connecting rooms available Free cots/infant beds LED TV Sofa bed - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCleveland-Hotels-The-Ritz-Carlton.h18745.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCleveland-Hotels-The-Ritz-Carlton.h18745.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C41.49723%2C-81.69485&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=3qjn0FA3mSYxIz2KxLD6N7s_DYU=) 1515 West Third Street, Cleveland, OH, 44113 #### What's nearby - JACK Cleveland Casino - 3 min walk - 0.2 miles - Rocket Arena - 5 min walk - 0.3 miles - Progressive Field - 10 min walk - 0.6 miles - Huntington Bank Field - 14 min walk - 0.8 miles - Rock and Roll Hall of Fame - 17 min walk - 0.9 miles #### Getting around - Tower City-Public Square Station - 1 min walk - Cleveland Station - 2 min drive - Cleveland Hopkins International Airport (CLE) - 15 min drive #### Restaurants - ‪Seven Chefs Buffet - ‬4 min walk - ‪Dunkin' - ‬1 min walk - ‪The Library VIP Lounge - ‬4 min walk - ‪Hotel Cleveland Lounge Bar - ‬5 min walk - ‪Kelly's Cajun Grill - ‬2 min walk ## About this property ### The Ritz-Carlton, Cleveland Luxury hotel near Progressive Field Huntington Bank Field and Rock and Roll Hall of Fame are located near The Ritz-Carlton, Cleveland, which provides dry cleaning/laundry services, a fireplace in reception and a bar. Be sure to enjoy a meal at TURN Bar + Kitchen, the on-site restaurant. Stay connected with in-room WiFi (surcharge), and guests can find other amenities, such as a 24-hour gym and a business centre. Additional perks include: - Limo/town car service, cooked-to-order breakfast (surcharge) and valet parking (surcharge) - An electric car charging station, express check-out and a lift - Coffee/tea in reception, a gift shop and a front desk safe Room features All 206 rooms boast comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-compatible safes and laptop-friendly workspaces. Other conveniences in all rooms include: - Heating and fans - Rollaway/extra beds (surcharge) and free cots/infant beds - Bathrooms with designer toiletries and baths or showers - LED TVs with Netflix and premium channels - Wardrobes/cupboards, LED light bulbs and coffee/tea makers ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/14000000/13310000/13304700/13304695/1ebdaf0e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Cleveland Downtown Downtown Cleveland - Pool - Pet-friendly - Restaurant - Air conditioning 9.2 Wonderful 1,223 reviews £131 includes taxes & fees 17 Nov - 18 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=13304695&PinnedHotelID=13304695&HadPinnedHotel=true®ionId=-1&adults=2) ![Ballroom](https://images.trvl-media.com/lodging/1000000/600000/597000/596912/b5eab360.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Regency Cleveland At The Arcade Downtown Cleveland - Spa - Pet-friendly - Free WiFi - Restaurant 8.8 Excellent 1,080 reviews £121 includes taxes & fees 4 Dec - 5 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=596912&PinnedHotelID=596912&HadPinnedHotel=true®ionId=-1&adults=2) ![3 bars/lounges, rooftop bar, cocktail bar](https://images.trvl-media.com/lodging/9000000/8330000/8329200/8329138/f9ecae0d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Metropolitan at The 9, Autograph Collection Downtown Cleveland - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 921 reviews £142 includes taxes & fees 20 Nov - 21 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=8329138&PinnedHotelID=8329138&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/14000000/13190000/13181300/13181279/db78d7b4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kimpton Schofield Hotel by IHG Downtown Cleveland - Pet-friendly - Restaurant - Air conditioning - Gym 8.6 Excellent 1,013 reviews £109 includes taxes & fees 6 Nov - 7 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=13181279&PinnedHotelID=13181279&HadPinnedHotel=true®ionId=-1&adults=2) ![Vincent Suite | View from room](https://images.trvl-media.com/lodging/110000000/109300000/109297700/109297621/2e6fd129.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fidelity Hotel Downtown Cleveland - Pet-friendly - Free WiFi - Restaurant - Gym 9.6 Exceptional 463 reviews £105 includes taxes & fees 20 Nov - 21 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=109297621&PinnedHotelID=109297621&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/1000000/20000/12400/12309/ffe01549.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Cleveland, Autograph Collection Downtown Cleveland - Free WiFi - Restaurant - Air conditioning - Gym 8.8 Excellent 173 reviews £142 includes taxes & fees 20 Nov - 21 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=12309&PinnedHotelID=12309&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/3400/3332/a3be6d16.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Westin Cleveland Downtown Downtown Cleveland - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 1,744 reviews £97 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=3332&PinnedHotelID=3332&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/14000000/13580000/13579000/13578935/78bc1417.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Drury Plaza Hotel Cleveland Downtown Downtown Cleveland - Pool - Hot tub - Breakfast included - Pet-friendly 9.4 Exceptional 2,589 reviews £114 includes taxes & fees 19 Nov - 20 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=13578935&PinnedHotelID=13578935&HadPinnedHotel=true®ionId=-1&adults=2) ![3 restaurants, breakfast, lunch, dinner served; 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includes in/out privileges) ### Food and drink - Daily cooked-to-order breakfast available 7 AM to 11 AM for a fee: USD 20 to 30 per person - A bar/lounge - A restaurant - Coffee and tea in common areas ### Restaurants on site - TURN Bar + Kitchen ### Things to do - 24-hour gym - TV in common areas ### Family friendly - In-room cot - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Turndown service - Wedding services ### Business services - 11 meeting rooms - 204,514 square feet of conference space - Business centre ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Assistive listening devices in meeting rooms - Braille/raised signage - Grab bar near toilet - Height-adjustable showerhead - Lever door handles - Lift - Low-height door lock - Low-height electrical sockets in bathroom - Stair-free path to entrance - Transfer shower - Valet for wheelchair-equipped vehicles - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-width doorways ### More - 14 floors - At least 80% lighting from LEDs - Ballroom - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 1990 - Double-glazed windows - Fireplace in lobby - No plastic coffee stirrers - No plastic drinking straws - Reception hall - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Free cot - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Bathtub or shower - Designer toiletries - Dressing gowns - Hair dryer - Private bathroom - Slippers - Towels provided ### Entertainment - IPod dock - LED TV with premium cable/satellite channels - Netflix - Pay films ### Food and drink - 24-hour room service - Coffee/tea maker - Minibar ### More - Air conditioning - Connecting rooms available - Desk - Desk chair - Energy-saving switches in guestrooms - Fan - Free daily newspapers - Heating - Iron/ironing board - Laptop workspace - Laptop-compatible safe - LED lighting - Phone - Water-efficient showers ## Policies ### Check-in Check-in start time: 4 PM; check-in end time: anytime ### Check-out Check-out before 11:00 AM Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 150 per accommodation, per stay Service animals are welcome, and are exempt from fees Welcoming dogs only 2 total (up to 23 kg per pet) Restrictions apply; for more information contact the property on the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 30.0 per stay. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Breakage deposit: USD 100 per night We have included all charges provided to us by the property. ### Optional extras - Fee for cooked-to-order breakfast: approximately USD 20 to 30 per person - Fee for in-room wireless Internet: USD 14.95 per day (rates may vary) - Valet parking fee: USD 60 per night (in/out privileges) - Pet fee: USD 150 per accommodation, per stay - Service animals are exempt from fees - Rollaway bed fee: USD 30.0 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Cleveland Ritz-Carlton Ritz-Carlton Cleveland Ritz-Carlton Hotel Cleveland Ritz-Carlton Cleveland Hotel Cleveland Ritz Carlton The Ritz-Carlton Cleveland Hotel Cleveland The Ritz-Carlton, Cleveland Ohio Ritz Cleveland The Ritz Carlton, Cleveland The Ritz-Carlton, Cleveland Hotel The Ritz-Carlton, Cleveland Cleveland The Ritz-Carlton, Cleveland Hotel Cleveland ## Frequently asked questions ### Is The Ritz-Carlton, Cleveland pet-friendly? > Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much does it cost to stay at The Ritz-Carlton, Cleveland? > As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Cleveland on 20 Nov 2025 start from £381.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Cleveland-Hotels-The-Ritz-Carlton.h18745.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at The Ritz-Carlton, Cleveland? > Valet parking is available for USD 60 per night. ### What time is check-in at The Ritz-Carlton, Cleveland? > Check-in start time: 4 PM; check-in end time: anytime. ### What time is check-out at The Ritz-Carlton, Cleveland? > Checkout is at 11:00 AM. ### Where is The Ritz-Carlton, Cleveland located? > Located in Downtown Cleveland, this luxury hotel is within a 5-minute walk of Tower City Center and JACK Cleveland Casino. Huntington Bank Field and Rocket Arena are also within 15 minutes. Tower City-Public Square Station is only a 2-minute walk and West 25th-Ohio City Station is 27 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Ritz-Carlton, Cleveland Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 177 8 - Good 52 6 - Okay 22 4 - Poor 8 2 - Terrible 11 ### 9.4/10 Cleanliness ### 9.4/10 Staff & service ### 8.8/10 Amenities ### 9.0/10 Property conditions & facilities ### 8.8/10 Eco-friendliness ### 10/10 Excellent #### Jordan 18 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was absolutely fabulous and the staff was even better! Each and every person I encountered was so helpful, kind and courteous! Would definitely recommend! ##### Jordan Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Gary 22 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely rooms and staff. Had a great bar and room service with great food ##### Gary Stayed 4 nights in Mar 2024 ### 10/10 Excellent #### Elizabeth 7 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the staff and the facilities ##### Elizabeth Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Eli 21 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely gorgeous and phenomenal staff. ##### Eli Stayed 1 night in Nov 2022 ### 10/10 Excellent #### Timothy 14 Oct 2024 Liked: Staff & service, property conditions & facilities The staff was really nice and helpful, very clean and upscale dinning and atmosphere. The room was excellent!! ##### Timothy Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### joe 6 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ritz Cle Stayed at the Ritz Carlton Cleveland and took in the Cavs Warriors game. Fantastic place. All around. ##### joe Stayed 1 night in Nov 2023 ### 2/10 Terrible #### chris 6 Aug 2023 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service, room comfort AC in the room wasn’t working so the room got really hot ##### chris Stayed 1 night in Aug 2023 ### 8/10 Good #### Erin 5 Jul 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice The people we encountered at the hotel were great...but I received many communications prior to coming and requested a crib in the room. I received confirmation that it was all set...and then the room did not have one. It seems like they might have been a little off or short staffed the night we were there. That said, everyone we encountered was extremely nice. The rooms are different than the pictures-smaller, different furniture. The bathroom is really beautiful. ##### Erin Stayed 1 night in Jul 2022 ### 10/10 Excellent #### Samuel King 23 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Real nice! ##### Samuel King Stayed 1 night in Jul 2025 ### 10/10 Excellent #### carlton 12 Jul 2025 The staff ##### carlton Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Deborah 7 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities The walk thru tunnel to see the Cavs ##### Deborah Stayed 3 nights in May 2025 ### 10/10 Excellent #### Scott 30 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great stay. We will be back ##### Scott Stayed 1 night in Mar 2025 ### 2/10 Terrible #### Meghan 28 Mar 2025 Very poor communication with hotel front desk staff prior to arrival. ##### Meghan Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Robert 30 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great night get away We had a very nice stay here , very nice and friendly staff Would definitely stay again And good drink choices ![](https://a.travel-assets.com/ugc/hotel-reviews/47D0AF5DF05BFB9A8C232528312DA0390B8D60CD1732990455687.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Robert Stayed 1 night in Nov 2024 ### 2/10 Terrible #### Greg 4 Aug 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities When I booked this hotel I expected exceptional service and quality that comes with the Ritz Carlton name and brand. I had asked several times prior to arrival for a roll away bed to be placed in the room. Upon check in at the desk I was told a roll away would be in the room and watched the employee even write it down. I was told not to worry it would be in the room once it was ready. After waiting past 4:00 to get the room we went upstairs and still no roll away bed. After waiting a few minutes I called again and the gentleman that answered said it would be in the room In a few minutes and not to worry. Yet again no bed came. I called again before I left the room for dinner was told It would be in the room when I got back. Come back to the room two hours later and yet again no roll away. Now I call again before going out for the night and this time I’m told not to worry it will be there when we arrive back. Would you like a guess what wasn’t in the room when we arrived back for the night. No roll away! Now at this point where we are tired ready for bed I call again and told it will be up shortly. After waiting and waiting and waiting it was enough. We made a make shift bed with pillows and slept on the floor. Wow! What a great ritz Carlton experience. Sleeping on the floor! Next issue. Walking into the room for the first time the smell of marjuana was so potent and horrible. Upon asking house keeping several times for help nothing again was done to remove the smell. This ##### Greg Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Timothy 17 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities Only stayed one night but very much enjoyed this hotel ##### Timothy Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Thomas 28 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Magnificent hotel in the center of Cleveland. Outstanding views, friendly efficient service. Best chef in the midwest. ##### Thomas Stayed 1 night in May 2024 ### 6/10 Okay #### ronnie 22 Mar 2024 Liked: Cleanliness Disliked: Amenities Hallways smell of smoke, unsavoury mall downstairs, probably the worst ritz you will ever stay in ##### ronnie Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Pam 28 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff is excellent and very polite ##### Pam Stayed 5 nights in Jan 2024 ### 10/10 Excellent #### Abdallah 14 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall the stay was a very good experience and shall return ##### Abdallah Stayed 1 night in Oct 2023 ### 6/10 Okay #### William 25 Aug 2023 Liked: Staff & service, property conditions & facilities, room comfort Disliked: Cleanliness #### Good luck. Management is lacking. Person at front desk was rude upon check-in. $700.00 room was dirty, dusty and had handprints all over the mirror and wine glasses. Asked to speak to a manager and there was no manager on duty. Left my cell number and name for the manager to call and it's been 3 days with no call. Give me a break. ##### William Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### Steven 14 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities First i have to say how wonderful the staff is at the hotel. Grace and Alice in the club lounge couldn't have been more helpful. And while there i met Darryl McGarity who is the director of sales and marketing. Although my wife and i were only there for a long weekend he was so kind to spend time with us and discuss area attractions. When I expressed my disappointment at not being able to make it to the local art museum he sent over a book to our room on the treasures of that museum. Truly unexpected and really above and beyond. The hotel restaurant, Turn was also a gem with an interesting menu and delicious food. Location is also excellent and the hotel is really an easy walk to just about anywhere downtown. And of course being a Ritz Carlton it goes without saying that the rooms and other facilities are first class. ##### Steven Stayed 4 nights in Aug 2023 ### 10/10 Excellent #### Rose 16 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities Very friendly staff ##### Rose Stayed 1 night in Jan 2023 ### 10/10 Excellent #### Anthonette 5 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities What I liked was everyone was very pleasant, friendly, and humorous! There was not anything I disliked. ##### Anthonette Stayed 1 night in Oct 2022 ### 10/10 Excellent #### Violet 11 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My favorite place ##### Violet Stayed 1 night in Aug 2022 ## Expedia's Latest Trends ### Hotels > [Unique Club at Lopesan Costa Bávaro - All Inclusive](https://www.expedia.co.uk/Punta-Cana-Hotels-Unique-Club-At-Lopesan-Costa-Bavaro-All-Inclusive.h23535297.Hotel-Information) > > [Hotel Indigo York by IHG](https://www.expedia.co.uk/York-Hotels-Hotel-Indigo-York.h11077351.Hotel-Information) > > [Wynnstay Arms](https://www.expedia.co.uk/Wrexham-Hotels-Wynnstay-Arms.h23668090.Hotel-Information) > > [Grand Hyatt Mumbai Hotel and Serviced Apartments](https://www.expedia.co.uk/Mumbai-Hotels-Grand-Hyatt-Mumbai-Hotel-And-Serviced-Apartments.h533762.Hotel-Information) > > [Sudima Christchurch Airport](https://www.expedia.co.uk/Christchurch-Hotels-Sudima-Christchurch-Airport.h889383.Hotel-Information) > > [Grand Hyatt Doha Hotel and Villas](https://www.expedia.co.uk/Doha-Hotels-Grand-Hyatt-Doha.h2319245.Hotel-Information) > > [Sheraton Kampala Hotel](https://www.expedia.co.uk/Kampala-Hotels-Sheraton-Kampala-Hotel.h1763.Hotel-Information) > > [Alua Calas de Mallorca Resort](https://www.expedia.co.uk/Manacor-Hotels-Sol-Calas-De-Mallorca.h51267580.Hotel-Information) > > [Village Hotel Wirral](https://www.expedia.co.uk/Liverpool-Hotels-Village-Hotel-Wirral.h519077.Hotel-Information) > > [Cove Inn on Naples Bay](https://www.expedia.co.uk/Naples-Hotels-Cove-Inn-On-Naples-Bay.h11898432.Hotel-Information) > > [Hotels in Key West](https://www.expedia.co.uk/Key-West-Hotels.d1187.Travel-Guide-Hotels) > > [Homestay Hotel](https://www.expedia.co.uk/London-Hotels-Homestay-Hotel.h6494960.Hotel-Information) > > [Hotels in Haslingden](https://www.expedia.co.uk/Haslingden-Hotels.d3000452721.Travel-Guide-Hotels) > > [Knights Court Hotel](https://www.expedia.co.uk/Great-Yarmouth-Hotels-Knights-Court-Hotel.h2286304.Hotel-Information) > > [Hotels near Turtle Bay Beach](https://www.expedia.co.uk/Turtle-Bay-Beach-Hotels.0-l553248621555815238-0.Travel-Guide-Filter-Hotels) > > [Pestana Alvor Atlântico Residences](https://www.expedia.co.uk/Portimao-Hotels-Pestana-Alvor-Atlantico-Residences.h876771.Hotel-Information) > > [Anner Hotel](https://www.expedia.co.uk/Thurles-Hotels-Anner-Hotel.h4530940.Hotel-Information) ### Flights > [Flights from Elche (ALC) to Gibraltar (GIB)](https://www.expedia.co.uk/lp/flights/alc/gib/alicante-to-gibraltar) > > [Flights from Boston (BOS) to Orlando (MCO)](https://www.expedia.co.uk/lp/flights/bos/mco/boston-to-orlando) > > [Flights from Aberdeen (ABZ) to Barcelona (BCN)](https://www.expedia.co.uk/lp/flights/abz/bcn/aberdeen-to-barcelona) ### Cars > [Car hire near Port of Toulon](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Port-Of-Toulon.d6170628.Car-Hire-Guide) ### Activities > [Things to do in Biddenden](https://www.expedia.co.uk/Things-To-Do-In-Biddenden.d6084721.Travel-Guide-Activities) > > [Things to do in East Riding of Yorkshire](https://www.expedia.co.uk/Things-To-Do-In-East-Riding-Of-Yorkshire.d6048820.Travel-Guide-Activities) ### Packages > [Umm Suqeim Beach](https://www.expedia.co.uk/Umm-Suqeim-Beach-Jumeirah-3.d6234222.Attraction) > > [Anfield Stadium](https://www.expedia.co.uk/Anfield-Stadium-Anfield.d6078827.Attraction) > > [Porthcurno Beach](https://www.expedia.co.uk/Porthcurno-Beach-Penzance.d6094437.Attraction) ### General > [Visit Tyn-y-Gongl](https://www.expedia.co.uk/Tyn-Y-Gongl.dx553248634493704890)