Title: Sunbay Park Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sunbay Park Hotel Beach hotel with 2 restaurants and marina ![Seasonal outdoor pool](https://images.trvl-media.com/lodging/1000000/520000/519400/519384/22e0cc10.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Garden](https://images.trvl-media.com/lodging/1000000/520000/519400/519384/ef9f4b3f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Children’s play area – outdoor](https://images.trvl-media.com/lodging/1000000/520000/519400/519384/7673484a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from room](https://images.trvl-media.com/lodging/1000000/520000/519400/519384/96948934.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property](https://images.trvl-media.com/lodging/1000000/520000/519400/519384/0423f03d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Mercure Civitavecchia Sunbay Park Hotel, located along the Port of Civitavecchia, offers beachfront access, a swim-up bar, marina views, and Italian cuisine at on-site restaurants. Enjoy spa services, sailing, volleyball, free in-room WiFi, and luggage storage. 7.2 Good ## Popular amenities - - Bar - Pool - Pet-friendly - Room service - Parking included ## Room options ### Check availability for these dates Tonight [Nov 7 - Nov 8](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=519384&PinnedHotelID=519384&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=519384&PinnedHotelID=519384&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 8 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=519384&PinnedHotelID=519384&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=519384&PinnedHotelID=519384&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=519384&PinnedHotelID=519384&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=519384&PinnedHotelID=519384&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=519384&PinnedHotelID=519384&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=519384&PinnedHotelID=519384&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/520000/519400/519384/c1fce300.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, Sea View ### Highlights Balcony Air conditioning Fridge Flat-screen TV Blackout curtains Hairdryer Shower/bath combination Bidet Balcony Air-conditioning Blackout drapes/curtains Crib/infant bed Bidet Eco-friendly toiletries - 269 sq ft - Sea view - Sleeps 2 - 1 Queen Bed ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/520000/519400/519384/b3aca135.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Triple Room 10.0 Exceptional 1 review ### Highlights Air conditioning Fridge Flat-screen TV Blackout curtains Hairdryer Shower/bath combination Bidet Eco-friendly toiletries Air-conditioning Blackout drapes/curtains Crib/infant bed Bidet Eco-friendly toiletries Hair dryer - Sleeps 3 - 3 Single Beds OR 1 Queen Bed and 1 Single Bed ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/520000/519400/519384/ce980344.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, Sea View ### Highlights Air conditioning Fridge Flat-screen TV Blackout curtains Hairdryer Shower/bath combination Bidet Eco-friendly toiletries Air-conditioning Blackout drapes/curtains Crib/infant bed Bidet Eco-friendly toiletries Hair dryer - Sea view - Sleeps 2 - 1 Queen Bed ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/520000/519400/519384/0307c4e7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room ### Highlights Air conditioning Fridge Flat-screen TV Blackout curtains Hairdryer Shower/bath combination Bidet Eco-friendly toiletries Air-conditioning Blackout drapes/curtains Crib/infant bed Bidet Eco-friendly toiletries Hair dryer - 269 sq ft - Sleeps 4 - 1 Queen Bed OR 2 Single Beds ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/520000/519400/519384/66f97782.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Air conditioning Free cots/infant beds Fridge Flat-screen TV Separate bedroom Blackout curtains Hairdryer Shower/bath combination Air-conditioning Free cots/infant beds Blackout drapes/curtains Bidet Eco-friendly toiletries Hair dryer - 204 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCivitavecchia-Hotels-Sunbay-Park-Hotel.h519384.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCivitavecchia-Hotels-Sunbay-Park-Hotel.h519384.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.07085%2C11.81078&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=yOyAfHkE7Caqz02BV11pW_UZVpY=) Via Aurelia Sud -km 68 750, Civitavecchia, RM, 53 #### What's nearby - Piazza della Vita - 4 min drive - 1.8 miles - Forte Michelangelo - 5 min drive - 2.0 miles - Port of Civitavecchia - 6 min drive - 2.3 miles - Largo della Pace - 6 min drive - 2.7 miles - Terme della Ficoncella - 7 min drive - 5.0 miles #### Getting around - Civitavecchia Station - 6 min drive - Rome (FCO-Fiumicino - Leonardo da Vinci Intl.) - 36 min drive #### Restaurants - ‪Esterina - ‬13 min walk - ‪Hotel Borgo Del Mare - ‬6 min walk - ‪Le Terme - ‬3 min drive - ‪Pizzeria Kebab - ‬3 min drive - ‪Osteria Del Pirgo - ‬3 min drive ## About this property ### Sunbay Park Hotel Upscale family-friendly hotel near Port of Civitavecchia At Sunbay Park Hotel, you can look forward to a marina, a swim-up bar and a beach bar. With a nearby private beach, beachfront dining and motor boating, this hotel is the perfect place to soak up some sun. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Italian cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a poolside bar and a rooftop terrace. Other perks at this hotel include: - A seasonal outdoor pool and a children's pool, along with a swim-up bar - Free self-parking - Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out - A front desk safe, multilingual staff and smoke-free property Room features All 58 rooms boast comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. More amenities include: - LED light bulbs and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and bidets - Flat-screen TVs with satellite channels - Fridges, daily housekeeping and desks ## Similar properties ![Seasonal outdoor pool](https://images.trvl-media.com/lodging/4000000/3490000/3485300/3485229/480b76d7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Baia Del Sole Civitavecchia - Pool - Pet-friendly - Parking included - Free WiFi 5.8 133 reviews £58 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=3485229&PinnedHotelID=3485229&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1710000/1709400/1709306/182ec20e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel San Giorgio Civitavecchia - Pet-friendly - Free WiFi - Restaurant - Air conditioning 7.8 Good 1,001 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=1709306&PinnedHotelID=1709306&HadPinnedHotel=true®ionId=-1&adults=2) ![Minibar, in-room safe, desk, cots/infant beds](https://images.trvl-media.com/lodging/3000000/2540000/2530300/2530244/c23a376d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mediterraneo Suisse Civitavecchia - Parking included - Free WiFi - Restaurant - Air conditioning 7.4 Good 684 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=2530244&PinnedHotelID=2530244&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool, open 9 AM to 7 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/930000/921400/921376/1ddc43e0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Cavalluccio Marino Santa Marinella - Pool - Parking included - Free WiFi - Restaurant 8.4 Very good 201 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=921376&PinnedHotelID=921376&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/110000000/109430000/109420600/109420553/076b853f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Palazzo Podestà Civitavecchia - Pool - Free WiFi - Air conditioning - Parking available 9.2 Wonderful 27 reviews £144 includes taxes & fees 10 Nov - 11 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=109420553&PinnedHotelID=109420553&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/1000000/930000/921900/921822/210a2929.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel de La Ville Civitavecchia - Parking included - Free WiFi - Restaurant - Air conditioning 8.4 Very good 901 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=921822&PinnedHotelID=921822&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/1000000/930000/922300/922288/6927555f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel del Sole Santa Marinella - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.0 Very good 89 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=922288&PinnedHotelID=922288&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/3000000/2370000/2360100/2360058/7ea03043.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Borgo del Mare Civitavecchia - Breakfast included - Pet-friendly - Free WiFi - Restaurant 8.6 Excellent 588 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=2360058&PinnedHotelID=2360058&HadPinnedHotel=true®ionId=-1&adults=2) ![Classic Double or Twin Room | Desk, laptop workspace, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/37000000/36240000/36238900/36238886/d19c875e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 7Bell's House Civitavecchia - Free WiFi - Air conditioning - Breakfast available - Housekeeping 9.2 Wonderful 522 reviews £84 includes taxes & fees 10 Nov - 11 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=36238886&PinnedHotelID=36238886&HadPinnedHotel=true®ionId=-1&adults=2) ![City shuttle](https://images.trvl-media.com/lodging/2000000/1600000/1596300/1596263/c82321e3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Traiano Civitavecchia - Breakfast included - Free WiFi - Air conditioning - Parking available 8.6 Excellent 1,002 reviews £72 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=1596263&PinnedHotelID=1596263&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Return airport shuttle (surcharge) - Free self parking on site ### Food and drink - Buffet breakfast available for a fee: EUR 10 per person - 2 restaurants - A bar/lounge - A beach bar - A poolside bar - A swim-up bar - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Pizzeria del Mare - Ristorante Le Terrazze ### Things to do - Children's pool - Motor boating - Playground - Sailing - Seasonal outdoor pool - TV in common areas ### Family friendly - Children's pool - In-room refrigerator - Playground - Seasonal outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Wedding services ### Business services - Business centre - Conference space - Meeting room ### Outdoors - Garden - Marina - Rooftop terrace ### Accessibility - Lift ### More - 1 building - At least 80% lighting from LEDs - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - No plastic coffee stirrers - No plastic drinking straws - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes ### Bathroom - Bidet - Hair dryer - Shower/bathtub combination - Towels provided ### Entertainment - Flat-screen TV with satellite channels - Pay films ### Food and drink - Minibar - Refrigerator - Room service ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - LED lighting - Phone - Safe - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Early check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 10:30 AM Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 10 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total (up to 10 kg per pet) ### Children and extra beds Children are welcome 1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for EUR 30.0 per day. Cots (infant beds) are available for EUR 10.0 per day ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 4.00 per person, per night, up to 5 nights. This tax does not apply to children under 10 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately EUR 10 per person - Pet fee: EUR 10 per pet, per night - Service animals are exempt from fees - Late check-out is available for a fee (subject to availability) - Crib (infant bed) fee: EUR 10.0 per day - Rollaway bed fee: EUR 30.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number IT058032A1MQQTITZH If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation The seasonal pool will be open from 01 June to 07 September ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as Hotel SunBay Park SunBay Park SunBay Park Civitavecchia Mercure Civitavecchia Sunbay Park Hotel Opening March 2018 SunBay Park Hotel Civitavecchia Mercure Sunbay Park Hotel Opening March 2018 Mercure Civitavecchia Sunbay Park Opening March 2018 Mercure Sunbay Park Opening March 2018 Mercure Sunbay Park Hotel Mercure Civitavecchia Sunbay Park Mercure Sunbay Park Mercure Civitavecchia Sunbay Park Hotel (Opening March 2018) SunBay Park Hotel Sunbay Park Hotel Hotel Sunbay Park Hotel Civitavecchia Sunbay Park Hotel Hotel Civitavecchia Mercure Civitavecchia Sunbay Park Hotel ## Frequently asked questions ### Does Sunbay Park Hotel have a pool? > Yes, this property has a seasonal outdoor pool and a children's pool. ### Is Sunbay Park Hotel pet-friendly? > Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees. ### How much is parking at Sunbay Park Hotel? > Self-parking is free at this property. ### What time is check-in at Sunbay Park Hotel? > Check-in start time: 3:00 PM; check-in end time: anytime. ### What time is check-out at Sunbay Park Hotel? > Checkout is at 10:30 AM. Late checkout is available for a fee (subject to availability). ### Does Sunbay Park Hotel provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is Sunbay Park Hotel located? > This family-friendly Civitavecchia hotel is within 3 mi (5 km) of Piazza della Vita and Port of Civitavecchia. Forte Michelangelo and National Archaeological Museum of Civitavecchia are also within 3 miles (5 km). Civitavecchia Station is 28 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Sunbay Park Hotel Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.4 Cleanliness ### 7.2 Location ### 7.4 Staff & service ### 5.6 Eco-friendliness ### 6.6 Property conditions & facilities 10 - Excellent 146 8 - Good 205 6 - Okay 126 4 - Poor 70 2 - Terrible 59 ### 6/10 Okay #### Kellie 25 Aug 2025 Liked: Staff & service Older property but perfect for a one night stay before a cruise ##### Kellie Stayed 1 night in Aug 2025 ### 6/10 Okay #### Robert 18 Aug 2025 Liked: Cleanliness, staff & service No extra pillows and the pillows supplied were very thin ##### Robert Stayed 1 night in Aug 2025 ### 4/10 Poor #### Marie 9 Sept 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Property is located in a very pretty area. However, it is a bit run down. Front desk staff was very nice. ##### Marie Stayed 1 night in Aug 2024 ### 8/10 Good #### Juaninne 30 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We visit before our cruise it was very nice and the views are amazing. Our balcony was amazing ……..remember traveling from USA you need euro plugs to charge electronics we didn’t remember . ##### Juaninne Stayed 1 night in Oct 2024 ### 4/10 Poor #### Derek 17 May 2025 Disliked: Staff & service Hotel is in a good location, rooms are clean but water for showers and toilet was very low pressure and sometimes didn’t work at all. We spoke to the reception about it and it appeared to be a normal thing and told to wait 30 mins it should get better, which it did but if your on a time schedule you could have an issue. I’m sure it was a stellar hotel in its day. ##### Derek Stayed 1 night in May 2025 ### 8/10 Good #### Robert 22 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities Got some misinformation at checkin but overall good place to stay. ##### Robert Stayed 1 night in Oct 2024 ### 6/10 Okay #### Henk 28 Oct 2024 The accomaodation need renovation, it is good for one night ##### Henk Stayed 1 night in Oct 2024 ### 2/10 Terrible #### Bruce 3 Sept 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The worst hotel in Europe. ##### Bruce Stayed 1 night in Sep 2024 ### 10/10 Excellent #### JON-PAUL 6 Oct 2024 Staff was great. Room looked a little different than pics but overall we had a great experience. Service was great. A little old school with the actual room keys instead digital cards but I kinda liked that. Food at the restaurant was great, and the continental breakfast and coffee were outstanding. ##### JON-PAUL Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Bernardo 10 Aug 2024 Liked: Amenities, property conditions & facilities like views ##### Bernardo Stayed 1 night in Aug 2024 ### 6/10 Okay #### Simone 19 Aug 2025 Liked: Staff & service For our overnight stay before our cruise we wanted somewhere close to the port. This hotel was budget friendly and a great location option. You could tell that the hotel had been around for awhile. It was clean and quaint but there were no modern upgrades to the face or entryway. My husband and the driver laughed at the fact that he had to self serve by grabbing a trolly to unload the luggage from the taxi. The process for checkin was short and seamless. The staff at the counter were very nice and accomodating. They assisted us with contacting taxi services to take us to and from the city centre of Civitacchia and also to the cruise port on the day of embarkation. The elevator didnt seem fully functional. It was very old and could only fit two people at a time. Thankfully, they gave us a room on the first floor so my son and I were able to walk up to meet the elevator that held the trolly with our bags.The staircase leading to the room was dark and the lights in the corridors were very dimmly lit and seem to operate on a sensor. It was a little creepy entering and exiting the room but for the most part we did not feel unsafe. The room and bathroom was clean and spacious...but again, we could tell that not much had been done to upgrade the aesthetics except for the wall paint and design. So anyone looking at pictures posted should manage their expectations. The breakfast buffet was small. Overall I would say its a decent option for short term stay i.e.3 nights max. ##### Simone Stayed 1 night in Aug 2025 ### 2/10 Terrible #### Leroy 2 Nov 2023 Liked: Staff & service This property and its rooms could do with a major overhaul. Sorry I didn’t read any reviews before booking. NEVER AGAIN ##### Leroy Stayed 1 night in Oct 2023 ### 2/10 Terrible #### vivianne 13 May 2024 #### Terrible Terrible state. Gardens dreadful condition. Food dreadful. NO TEA OR COFFEE MAKING FACILITIES. I WOULD NEVER USE THIS HOTEL AGAIN ##### vivianne Stayed 1 night in May 2024 ### 4/10 Poor #### Matthew 31 May 2024 Disliked: Staff & service, amenities This Hotel must have been something way back in the 70s or maybe 80s but right now it's a rundown derelict with very few positives. The sorry situation is compounded by a very unhelpful front desk personnel who wouldn't even help provide options for guests who were stranded without transportation not to talk of even providing drinking water for a family with kids. Our stay there was altogether something that must not be allowed to reoccur. ##### Matthew Stayed 1 night in May 2024 ### 4/10 Poor #### Daniel 6 Sept 2024 Disliked: Cleanliness, property conditions & facilities AC didn’t work. Shower caused flooding in the bathroom that went out into the hall. Clearly not the first time since the wood door was rotten as were the baseboards in the hall. Broken tiles, mold, missing plaster, holes in wall, bird poop all over the patio, twin beds moved together to make king that separated during sleep, half used soap in bathroom. The view is beautiful and the people were kind. Would not stay here again. ##### Daniel Stayed 1 night in Sep 2024 ### 6/10 Okay #### Allen 25 Oct 2023 Liked: Staff & service Disliked: Property conditions & facilities First the positives - the views are fantastic and the staff was very pleasant & helpful. That was where the positives stopped for me. The property is in need of repair. Doors don't open or close correctly, windows and shutters have similar issues. The shower was dirty and really small. It is a place that was inexpensive and you get what you pay for here. ##### Allen Stayed 1 night in Oct 2023 ### 4/10 Poor #### hilde 22 Jul 2023 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities #### Hotel with no smily faces… but Lovely view outside Was at work 2 days - personel no service, no smiles, very bad english except the one in reseption. They advertice a pool, but you have to pay 10 € to enter Even as a hotel guest. No water at room, no food to buy or help Where to buy it… 20 € each time you want to go to Town, no pick up service. Difficult to book taxi for them in the morning for early train to AirPort … ![](https://a.travel-assets.com/ugc/hotel-reviews/7F1F3ECA0B7FA4E430A434CA07712022714B4B641690019960597.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/C490ED54FB4DC491DE44FC9024568D872A2183701690019969858.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9C572E0A8E45747B6C07E77DD9294996D0A9F0421690019965136.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/20EB4423EE8773BCA3790447D6105F0099C0DC821690020001200.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### hilde Stayed 2 nights in Jul 2023 ### 6/10 Okay #### Terry 19 May 2023 Disliked: Property conditions & facilities There is no way that this is a 4 star hotel and don't be duped by the Mercure in its name. Starting with the positives our room was spacious and had a great view with a nice balcony. The meal we had in the restaurant was good.The staff were helpful and organised taxis for us. However the hotel is more like a B&B in terms of facilities. The bar has very limited hours and trying to get a simple thing like a coffee was impossible for most of the day and there were no facilities in the room to make one. Breakfast was Ok if you are happy with pastries and cereals and the only hot food available was luke warm scrambled egg and bacon. The hotel is isolated in an area with no shops and limited restaurants. It did us for an overnight stay but I will not be going back. ##### Terry Stayed 1 night in May 2023 ### 2/10 Terrible #### Daniel 20 Oct 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Avoid at all cost. Quite possibly one of the worst hotel stay’s ever. Dirty everything, unfriendly staff, the place was falling apart and the surfaces of everything we touched seemed dirty. Stains, bleach smell, hairs, mold, yuk - not worth 1 star. A real shame as this seemed like a wonderful hotel 20 years ago. A horrible representation of the Mercure Hotel brand. We were afraid to sleep in the bed after seeing all the stains. I’ll be writing to Mecure directly and Hotels dot com for a refund - this place needs to be truthfully reported. 1 star until they fix it up. ![We had high expectations ](https://a.travel-assets.com/ugc/hotel-reviews/254BE3CE51DDB709FF0669F591A71022C65C86E21697796784037.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Yuk- ](https://a.travel-assets.com/ugc/hotel-reviews/2F157EB0940CF542F93D7F38CB157996CA6D674E1697796783888.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Curtains- OMG what is that ](https://a.travel-assets.com/ugc/hotel-reviews/5F4B8CD25FEBAFF6B89A31B5FD8D98263C3EBCA91697796784357.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Bed table Yuk](https://a.travel-assets.com/ugc/hotel-reviews/E039559EFEE8F644FB2606374040819ABEFD885D1697796783952.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Daniel Stayed 1 night in Oct 2023 ### 10/10 Excellent #### MIGUEL ANGEL 29 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo bien. ##### MIGUEL ANGEL Stayed 1 night in Oct 2025 ### 2/10 Terrible #### Ana 20 Oct 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities No , aire horrible sin WiFi sucio animales en los mueble horrible solo nos queríamos ir d ese lugar ![](https://a.travel-assets.com/ugc/hotel-reviews/72405418-a99e-4ccb-a31c-28375c7246f2-1760973732145.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1a66367b-359c-4c18-9e8b-cf2b335a82b0-1760973840434.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d0172b07-5e28-4e39-9776-d3e8ec212e2b-1760973924890.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ccebf5d1-92c1-4c99-8ffd-5fc2e269948a-1760973966891.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ana Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Daniel 10 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall great! Need to get something to get rid of the mosquitos in the room. ##### Daniel Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Richard 19 Sept 2025 Liked: Cleanliness, staff & service The hotel is beautiful, but does need a little updating on the outside . The rooms were extremely clean and beautiful. The views are excellent. I would definitely stay there again. ##### Richard Stayed 1 night in Sep 2025 ### 2/10 Terrible #### Roy 19 Sept 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Do not stay at this property if you want a good nights rest or two even! There is a Rave nextvdoorcwhich played both nights until 2 to 3 am each night. The hotel didnt do anything to inform us at all about it. We had no sleep both nights especially since we did an all nighter flight from Canada. We will be looking into a refund shortly. ##### Roy Stayed 2 nights in Sep 2025 ### 6/10 Okay #### Nancy 5 Sept 2025 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities Good for a short period of time. ##### Nancy Stayed 1 night in Aug 2025