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"Everything was good except the staffs need to be more friendly. They are not welcoming. They looked too serious and snob. Upon checking in, they are working on other things instead of helping you get checked in. They make you wait and there is no other customer in line. This is my first time to stay at this hotel. Too bad I booked 2 more nights in advanced. Also, check out is at 11am and most hotels are 12pm. Housekeeper also will knock at the door earlier and check out is at 11am. what is that? "

"GOOD"

"Comfortable and clean. Attractive property "

"Clean room, comfy bed, great and friendly customer service! And amazing location! "

"I booked the room with the expectation that the Westin hotel was among the best in the city. The room seemed clean and everything seemed to be in order and our first night was fine. It wasnt until the following morning, when I went to take a shower that I noticed an issue. In the shower, there was a cockaroach"

"Great stay!"

"I thought from reading the previous ratings that this would be a nice place. Boy were we disappointed! They were supposed to have a bar and restaurant. They might have once but not anymore. Rooms were dirty. Nobody was bothering to clean around the baseboards in the bathroom. It’s almost as though they just pushed the dirt to the sides of the room. The breakfast, which was supposed to be included didn’t exist. You could buy a seriously overpriced muffin, dry cereal, etc., but the price was outrageous. The property is being sold so hopefully it will improve, but right now I will avoid it."

"Property can definitely be improved. "

"Clean room and friendly staff."