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Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason

3.0 star property
Travelers can enjoy the seasonal outdoor pool or maintain their fitness routine at the 24-hour gym, while starting each day with a convenient free to-go breakfast

Choose dates to view prices

Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason in Landen offers practical comforts like a 24-hour gym, seasonal outdoor pool, free to-go breakfast, dry cleaning, complimentary in-room WiFi, and express check-out. Guests appreciate the helpful staff.

Reviews

3.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is £61
includes taxes & fees
4 Aug - 5 Aug

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for 2 Queen Bed, Studio Suite, Non-Smoking

A row of townhouses with a covered front porch, brick foundation, and a clear sky.

2 Queen Bed, Studio Suite, Non-Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for 1 Queen Bed, Mobility Accessible Hearing Impaired Studio Suite, Non-Smoking

A hotel room with a bed, a television, a desk, and a microwave.

1 Queen Bed, Mobility Accessible Hearing Impaired Studio Suite, Non-Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for 1 Queen Bed, Studio Suite, Non-Smoking

A hotel room with a bed, a television, a desk, and a kitchenette.

1 Queen Bed, Studio Suite, Non-Smoking

  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility/Hearing Impaired)

A hotel room with a bed, a TV, a desk, a chair, and a window with curtains.

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility/Hearing Impaired)

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed, Non Smoking

A hotel room with a bed, a TV, a desk, a chair, and a window with curtains.

Studio Suite, 1 Queen Bed, Non Smoking

  • 350 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed, Non Smoking

A hotel room with a bed, a television, a microwave, and a wooden cabinet.

Studio Suite, 1 Queen Bed, Non Smoking

  • 350 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Non Smoking

A hotel room with a bed, a television, a microwave, and a wooden cabinet.

Suite, 2 Queen Beds, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Non Smoking

A hotel room with a red sofa, a wooden dining table with four chairs, a bed with white bedding, and a colorful painting on the wall.

Suite, 2 Queen Beds, Non Smoking

  • 450 sq ft
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Tub w/ Grab Bars)

A hotel room with a bed, a TV, a desk, a chair, and a window with curtains.

Suite, 2 Queen Beds, Accessible, Non Smoking (Tub w/ Grab Bars)

  • 400 sq ft
  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

A hotel room with a bed, a television, a microwave, and a wooden cabinet.

Studio Suite, 2 Queen Beds, Non Smoking

  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About the area

Located in Landen, a neighbourhood in Loveland, Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason is in a shopping district and near theme parks. Liberty Center is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Kings Island and Great Wolf Lodge Cincinnati Mason. Looking to enjoy an event or a game while in town? See what's happening at Lindner Family Tennis Center or Miami Valley Gaming. Visit our Loveland travel guide
Map
9369 Waterstone Blvd, Loveland, OH, 45249

What's nearby

  • A roller coaster at sunset with a complex steel structure against a sky with clouds.
    Kings Island
    7 min drive - 5.4 miles
  • The Great American Ball Park stadium with a clear sky.
    Great American Ball Park
    27 min drive - 24.6 miles
  • A modern building with a blue sign reading "The Newport Aquarium."
    Newport Aquarium
    28 min drive - 25.7 miles
  • Governor's Plaza
    18 min walk - 1.0 mile
  • Lindner Family Tennis Center
    6 min drive - 5.6 miles

Getting around

  • Cincinnati Union Terminal
    29 min drive
  • Cincinnati-Northern Kentucky Int'l Airport (CVG)
    44 min drive

Restaurants

  • Chick-fil-A
    5 min drive
  • Burger King
    18 min walk
  • Raising Cane's Chicken Fingers
    4 min drive
  • McDonald's
    4 min drive
  • Dutch Bros
    4 min drive

About this property

Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason

  • Hotel located in Landen
  • You can look forward to free on-the-go breakfast, dry cleaning/laundry services and a 24-hour gym at Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason. Free in-room WiFi and a 24-hour business centre are available to all guests.
  • You'll also enjoy the following perks during your stay:
    • A seasonal outdoor pool, along with sunloungers
    • Free self-parking
    • Express check-out, a front desk safe and smoke-free property
    • A lift, barbecues and free newspapers
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 94 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and desk chairs. Guests reviews give good marks for the clean rooms at the property.
  • More conveniences in all rooms include:
    • Sofa beds and free cots/infant beds
    • Bathrooms with hydromassage showers and designer toiletries
    • 37-inch flat-screen TVs with premium channels
    • Wardrobes/cupboards, separate sitting areas and kitchens

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 8:00 AM on weekdays and 7:00 AM to 9:00 AM on weekends

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lever door handles
  • Lift
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 10, per pet, per night, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 16 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM to 9:00 PM.

How much does it cost to stay at Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason?

As of 3 Aug 2026, prices found for a 1-night stay for 2 adults at Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason on 4 Aug 2026 start from £61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 16 kg per pet. There's a deposit of USD 100 per stay and a fee of USD 10 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason?

Self-parking is free at this property.

What time is check-in at Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason located?

Located in Landen, this hotel is 1.1 mi (1.7 km) from Governor's Plaza and within 3 miles (5 km) of Deerfield Towne Center and Regal Deerfield Town Center. Kings Island and Arbor Square are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason Reviews

3.8

4.0

Cleanliness

3.0

Amenities

4.4

Staff & service

3.2

Property conditions & facilities
Rating 10 - Excellent. 2 out of 31 reviews
Rating 8 - Good. 1 out of 31 reviews
Rating 6 - Okay. 2 out of 31 reviews
Rating 4 - Poor. 10 out of 31 reviews
Rating 2 - Terrible. 16 out of 31 reviews

Reviews

Verified review

4/10 Poor

Asha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were nice size. The amenities were unavailable. Your main hotel necessitates was no where found rooms.Hotel seemed to be under construction under construction. We had a lot of family stay and was all separated from each other.
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Jennifer

Disliked: Cleanliness, amenities, property conditions & facilities
Do Not Stay! Don’t even risk it! No working pool, empty & under construction as was the whole property. Good luck getting through the hallways. Rooms were gritty dirty, icky foot prints in tub, leaky faucets spray all over countertop & what looked like mold in a lot of places! Floor was so bad we kept our shoes on. Furniture & appliances are dirty & broken, coffee pot was a he** no! Breakfast was to scary to eat & they couldn’t even provide coffee cups for coffee they made. Pulled an extra pillow from the closet & it stunk like men’s cologne so bad it couldn’t be used. SO much wrong with this place nothing but a complete demo will help. John at the front desk was great but the manager on site was not. He lied about being on site when Expedia called to talk with him, he was standing in front of us!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Shafii

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m just saying that good
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Kurt

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is beat, tattered, busted, dirty, unkempt. Broken doors made getting to your room difficult, breakfast area was filthy, everything needs paint. TV did not work, could not be fixed, coffee was terrible. This is one of the worst places I have ever stayed. Steer clear
Stayed 5 nights in Jul 2026
Verified review

4/10 Poor

Joey

Disliked: Cleanliness, staff & service
Not a great place to stay. The check in process was long. Be prepared for a $100 deposit. Property is below average. The room was clean but very dated. The carpet was dirty and there were burn marks on the desk. Not what I expected from a Wyndham property.
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Britnee

Disliked: Cleanliness, amenities, property conditions & facilities
Whole property smelled like smoke. Walking out the entrance there’s employees smoking all the time, didn’t eat the breakfast because it was like non existent. Pillows are flat folded it three times and still flat. Only good thing was the AC and space of the room
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Suneel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty with no toiletries. The desk person and his father smoked outside the entrances. Breakfast was awful. Front desk said before booking they provide pots and pens but after booking there was nothing in the kitchen inspite of repeated request One day breakfast was closed. The pictures for suite are deceiving
Stayed 6 nights in Jun 2026
Verified review

4/10 Poor

Kimberly

Disliked: Staff & service, amenities, property conditions & facilities
I booked this hotel because the room had a kitchen, there where nothing to cook with dishes that were there were dirty, so we ended up having to eat out when I had budgeted for grocery shopping and cooking meals at the hotel , the first morning there was no breakfast and the other two mornings the breakfast was nothing to write home about some scrambled eggs sausage and OJ coffee but no flavored creamer no fruits or cereals no yogurt no other options like other hotels and then the biggest thing that almost ruined the whole trip was that I booked because the hotel was suppose to have a pool but it was out of order the whole time and the owner lied upon check in promising it would be open the next day
Stayed 3 nights in Jul 2026
Verified review

2/10 Terrible

Angie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointing
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

maria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I prepaid for our room, nearly 300 dollars. We arrived and where informed of a surprise deposit fee of 150 dollars. The pool was closed, they say they offer breakfast yet they had no breakfast because "the truck didn't come" said management. They couldn't even offer us coffee because they had no coffee cups. They stated "they forgot to order cups". There was only one staff member who was pleasent and she was a house keeper. Our room had COCKROACHS. Most of the staff members were ALWAYS outside smoking cigarettes right next to the entrance and scrolling in their phones. We had 6 kids with us and we couldn't walk in or out without breathing in cigarette smoke and mind you one of our kids is only 3 month old. I will never again use Expedia or reserve a room at this location or any hotel with a name similar to this. They also where doing construction in another room so the hallway was filled with furniture and they thought it was a good idea to bang around after 10pm doing construction.
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Courtney

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious, the bed was comfortable but the room and everything inside of it was filthy. Like I wiped the floor with a washcloth because I got it wet, I didn't want wet socks later... The cloth was disgusting dirty. Turned black dirty ...That floor hadn't been mopped in at least a month. Saw roaches, and everything including TV's, lights and fire detectors were defective. I really wanted to like this place but when I told the staff about my stay their response was " They don't eat much" talking about the roaches, and then blamed the pest control.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Angelina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked with Expedia a week prior to check in arrived to property with a surprise $200 deposit and then for them to charge me for the room again($400) which total was not told to me before running my card he just handed me 2 different receipt when I stated I payed online “manager “ proceeded to tell me that Expedia didn’t send a payment through I tried showing the receipt he refused to look then to tell me it said I was paying with Cash which was false I already payed online told me I was to call Expedia so they could refund me instead of the hotel for double charging me also told me multiple time that it’s happened 3 to 4 times within a week with other guest the room looked ok until you looked lining was dirty on bed flat pillows bed felt like sleeping on a box spring shower head sprays the ceiling air in the main room did not work also we tried cooking oven it set off a alarm that wouldn’t shut off till some women ran over and bang on the door to see If we where smoking in the room which I let her in so she could see/smell we were just trying to make some food so they wouldn’t try to charge us for smoking also every time I stepped outside the manager was always there smoking and like he was security but it was uncomfortable like I couldn’t enjoy myself due to it felt I was being watched also this was the same “manager” who checked me in also NO POOL/Breakfast room only had 2 towels for 5 people also had a smell of wet dog manager also was a dog walker terrible place.
Stayed 3 nights in Jul 2026
Verified review

2/10 Terrible

Edmund

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we got there the manager was so rude and also rude to his own employees then we check in and went to the wrong building and as soon as you get by the front door of the property all you can smell coming out is weed and cigarettes then you go in and the hallways are absolutely disgusting never cleaned and you can tell cigarette butts everywhere bags of trash mattresses in the hallway just absolutely disgusting the smell made me want to vomit! Then we go in our room in the right building and the whole building smelled the same as the last and you have people sleeping in front of the building door you can clearly tell these people are on drugs absolutely unacceptable! We go in the room the room smelled like cigarettes and weed broken door knobs to the bedrooms holes in the walls bathroom was filthy I can’t even believe this hotel is even open it looks like a drug house we where stuck there and none of us could sleep went right back out to our car instead so sad the pictures are not true to what this nasty hotel is then they have a nerve to charge a 100 deposit when that place is the way it is! I wouldn’t ever recommend staying in this nasty hotel!!
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Chiquita

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There was iron in the room. Before getting on the elevator, my husband and I almost fell due to a raised rubber bump at the entrance of the elevator. The police had to come address a situation with another customer who complain about bedbugs being in their room. The shampoo/ conditioner was used. The room didn't have No telephone in case of emergency. No housekeeping daily to getting linens. The hallway on the 3 floor smelled like smoke. The room smelled really bad, when first walking in... we can tell, the room was clean but the smell could have came from floors. The breakfast was terrible, there was no cereal/ milk, no waffle mix, the sausage was hal cooked, no muffins or toast, no juice. The trash dumpster was over loaded with trash from days and days. The person who worked the front desk was constantly smoking cigarettes, he was not at his post when needed. He was also condescending with his attitude or another way to express it sarcastic. We had to asked for the iron twice. The was no cooking utensils. The website on Expedia said, $50 deposit, when check in, it was $150... which is not worth it. The room is already ... I paid for a single bed but was given a two double bed. Overall the stay was convenient, but as I do know we pay for what we get if you style is Hilton or Marriott stick to what you know...
Stayed 3 nights in Jul 2026
Verified review

4/10 Poor

Amber

Disliked: Staff & service, amenities, property conditions & facilities
The first thing about this place it’s staff (general manager)are terrible except Hanna best person on the team they have Jon or John is a racist if you come in there and you look a mess, he will overcharge you on your deposit the pool will not be ready. It was supposed to be ready in two days. I booked for a week and it was still not ready. I’m still here after the week and the pool is still not ready. John just sit around and Shows guests other guests dirty rooms. talk about guest to other guests John is a Smoke alcoholic. He smokes every two seconds. He’s very disrespectful and rude to customers and staff. He always has dark humor jokes that he loves to tell guests John is very lazy. He calls himself a chef yet his food is disgusting and half / overcooked cooked the sausage that he cooks in the morning is either old sausage from days prior there is nothing ever fresh. They are always out of things. Everything is very unorganized one thing about the place though Hannah tries her best to keep the guest happy Hannah make sure that the guests are satisfied with their rooms. She also handles getting towels if we need it, she is very nice. She is very polite. She is very professionalJohn only hires drug addicts to work on the property. My oven literally has one bolt in it and I’ve asked John since day two about it also, and it has yet to be fixed if you are trying to book a room, he will simply ignore you and walk away like you don’t matter he makes it very hostile to even stay
Stayed 7 nights in Jul 2026
Verified review

2/10 Terrible

Emily

Disliked: Cleanliness, property conditions & facilities
DO NOT STAY HERE! I have never seen a hotel in such poor condition. The AC controllers were either missing or hanging off the walls and not functional, the curtains over the AC had a few inches of black mold/mildew, the floors had paint splatters, the rooms smelled bad. The beds were not completely made. The couch cushions were on the floor. We were shown three different rooms and all of them were in terrible condition. The floors in the hallways look like they haven't been vacuumed in ages. The area itself felt very unsafe. We arrived at 1am and there was a large group of men wandering around. I don't know how this place is passing inspections and is still in business.
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Ariona

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very dusty. Seems like they spot cleaned just enough for guest. Staff was very rude. Air conditioning was horrible 😫.
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

William

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had no towels nor dishes
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Billy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived from a long drive at 2pm and asked if we could check in early. We were told No. Came back at 3 and no one was around. Had to wait 15 minutes for someone to show up. And the guy that did was not very nice. He was very rude, especially to the young lady he was training. Got to our room through the stench of marijuana and walked in to our room and into the kitchen. Something was spilled on the tile in the kitchen and was not cleaned up. The trash cans in the room had not been emptied from the previous visitors.went to sit on the couch and the cushions sink down into the fold out bed. Couldn’t sit on that. The other chair was damp and nasty. Had a decent looking pool but it was closed and didn’t get to swim. Was just so disappointed in everything that we left after one night even though I paid for two nights.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Vanessa

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property outside is pretty and in a nice neighborhood. The pool was not open. Not a big deal for us as we were going to Kings Island and they have the water park. The room was a huge disappointment. The floor was not swept and there were dead bugs on the kitchen floor. Sticky spots on the carpet. Broken TVs. No shade on one of the lamps. And the worst part... NO SOAP! For washing hands, the shower, or for the dishes. The Breakfast room only had 4 things: cereal, plain white toast (with no butter or jelly), scrambled eggs, and sausage links. Thats it. They had coffee no other drinks. Overall I would not recommend this hotel. You can tell its under new owners and they are trying but sadly its just not up to expectations. Stayed July 16th, 2026.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho no se escucha ruidos todo tranquilo la cocina muy completa muy buena todo tiene asadores muy cómodos
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Heather

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not book this place it is dirty and the pool is broken.
Stayed 3 nights in Jun 2026
Verified review

2/10 Terrible

Stacey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you could take away stars, I would. They advertise a pool, be prepared- there is not. They advertise breakfast: be prepared to know it is cooked in a stockroom on a “Coleman” like stove next to mops, chemicals and consists of eggs and sausage. There is cereal, some, and some juice poured into a pitcher sitting open on the counter ( which is great because they have NO cups) There are waffles that you get from the traditional standard but don’t ask for a fork, napkin, cup, milk, bowl because they don’t have any. They literally don’t have any. When asking how this is possible you are just told “well the new owner is trying or the old owner, whatever excuse”. When getting there we checked into our room and needed bedding for the pullout- when asking for bedding and pillows, We got a sheet, but nothing else, not even a pillow because “ we don’t have any” . The mattress was black. The couch had cigarette burns all over it, the electric faceplates missing. We had 2 towels for 6 people and don’t ask for more, because you guessed it- they don’t have any. It was absolutely not what we paid for nor a place I would have stayed with 6 people- especially 3 kids. I mean if you want to just waste money for somewhere to lay your head then have at it, but it would have been nice to know any of this upfront. What is awful is not knowing any of this you are pretty much stuck once you get there and can’t get your money back and find out all this. It is such a trap
Stayed 2 nights in Jun 2026