The room was very dirty. The beds looked ok (even comfortable) but the floors & bathroom were nasty. I went and bought bathroom cleaners to even feel like we could safely use the bathe. The room smelled like stale smoke, rven though it was supposedly a smoke free facility. The outside stairway reeked of urine. There was no room service for the whole 3 day stay, not even to vacuum. They acted reluctant to even give us clean towels daily. If we had checked the room before we paid, I probably would have left.