Title: Ciala Resort Best Hotel in Kisumu Kenya Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Ciala Resort Best Hotel in Kisumu Kenya Riverwalk resort with 2 restaurants and free breakfast ## Photo gallery for Ciala Resort Best Hotel in Kisumu Kenya ![Exterior - Ciala Resort Best Hotel in Kisumu Kenya (Kisumu)](https://images.trvl-media.com/lodging/92000000/91640000/91636900/91636812/03821707.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/70148565-ca4a-4baf-b5cf-24f37772e198-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Outdoor pool - Ciala Resort Best Hotel in Kisumu Kenya (Kisumu)](https://images.trvl-media.com/lodging/92000000/91640000/91636900/91636812/b910ff92.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Ciala Resort Best Hotel in Kisumu Kenya (Kisumu)](https://images.trvl-media.com/lodging/92000000/91640000/91636900/91636812/4b7e6c8b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Ciala Resort Best Hotel in Kisumu Kenya (Kisumu)](https://images.trvl-media.com/lodging/92000000/91640000/91636900/91636812/a5b31d9d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Ciala Resort in Kisumu, Kenya sits near Maragoli Hills, providing a peaceful getaway with garden-filled grounds and an outdoor pool. Guests enjoy a complimentary breakfast buffet, daily manager's reception, and activities like cycling and horseback riding. ## Reviews 9.2 Wonderful ## Popular amenities - Bar - Pool - Spa - Breakfast included - Room service - 24/7 front desk £112 includes taxes & fees 14 Jan - 15 Jan 2026 ## Room options ### Check availability for these dates Tonight [Dec 16 - Dec 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=91636812&PinnedHotelID=91636812&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=91636812&PinnedHotelID=91636812&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 17 - Dec 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=91636812&PinnedHotelID=91636812&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=91636812&PinnedHotelID=91636812&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=91636812&PinnedHotelID=91636812&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=91636812&PinnedHotelID=91636812&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=91636812&PinnedHotelID=91636812&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=91636812&PinnedHotelID=91636812&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ### View all photos for Superior Single Room ![Superior Single Room | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/92000000/91640000/91636900/91636812/4945a348.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Single Room 10.0 Exceptional 2 reviews ### Highlights Balcony Soundproofed Air conditioning Free cots/infant beds Smart TV Blackout curtains Bathrobes Rainfall showerhead - 344 sq ft - Hill view - Sleeps 3 - 1 King Bed OR 2 Single Beds ### View all photos for Executive Room ![Executive Room | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/92000000/91640000/91636900/91636812/0b84ff9f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room ### Highlights Balcony Separate sitting area Soundproofed Individually decorated Air conditioning Free cots/infant beds Smart TV Blackout curtains - 753 sq ft - 1 bedroom - Hill view - Sleeps 3 - 1 King Bed ### View all photos for Honeymoon Room ![Honeymoon Room | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/92000000/91640000/91636900/91636812/7245afa2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Honeymoon Room ### Highlights Balcony Soundproofed Individually decorated Air conditioning Free cots/infant beds Smart TV Blackout curtains Bathrobes - 431 sq ft - Hill view - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Room ![Deluxe Room | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/92000000/91640000/91636900/91636812/75e4e264.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 8.0 Very good 1 review ### Highlights Balcony Soundproofed Air conditioning Free cots/infant beds Smart TV Blackout curtains Bathrobes Rainfall showerhead - 431 sq ft - Hill view - Sleeps 3 - 1 King Bed OR 2 Single Beds ### View all photos for Family Cabin, 4 Bedrooms, Mobility Accessible, Garden Area ![Family Cabin, 4 Bedrooms, Mobility Accessible, Garden Area | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/92000000/91640000/91636900/91636812/341ac4c8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Cabin, 4 Bedrooms, Mobility Accessible, Garden Area ### Highlights Garden Balcony Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning - Hill view - Sleeps 6 - 3 King Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCiala-Resort-Best-Hotel-In-Kisumu-Kenya.h91636812.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCiala-Resort-Best-Hotel-In-Kisumu-Kenya.h91636812.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-0.03100%2C34.67248&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=BNnEv6jPZ-zenHlmr4QTV7iO52E=) Daraja Mbili, Kisumu, Kisumu County #### What's nearby - Maragoli Hills \- 4 min drive \- 1.9 miles - Kisimu museum \- 22 min drive \- 14.4 miles - Kisumu Clock Tower \- 23 min drive \- 15.0 miles - Kisumu Impala Sanctuary \- 24 min drive \- 15.8 miles - Dunga Bay \- 25 min drive \- 16.4 miles #### Getting around - Kisumu (KIS) - 38 min drive #### Restaurants - ‪Kisumu Airport Catering Services - ‬16 min drive - ‪Kisumu City - ‬16 min drive - ‪Carpediem - ‬7 min drive - ‪Secrete Lounge - Maseno - ‬12 min drive - ‪Lakeside Fish Eating Joints - ‬15 min drive ## About this property ### Ciala Resort Best Hotel in Kisumu Kenya Luxury family-friendly resort near Maragoli Hills Take advantage of a free breakfast buffet, a free daily manager's reception and a terrace at Ciala Resort Best Hotel in Kisumu Kenya. Adventurous travellers may like the horse riding, cycling and fitness classes at this resort. Treat yourself to spa services, such as a manicure/pedicure, a hot stone massage or a body treatment. Enjoy a meal at the two on-site restaurants. Free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with a coffee shop/cafe and a garden. You'll also enjoy the following perks during your stay: - An outdoor pool - Free self-parking - Bike hire, coffee/tea in reception and meeting rooms - Luggage storage, wedding services and a nature reserve Room features All 58 rooms offer comforts, such as 24-hour room service and laptop-friendly workspaces, in addition to perks, such as air conditioning and bathrobes. More conveniences in all rooms include: - Highchairs and free infant beds - Rainfall showers, free toiletries and hairdryers - 55-inch Smart TVs with Netflix, Hulu and streaming services - Wardrobes/cupboards, balconies and premium channels ## Similar properties ![Reception](https://images.trvl-media.com/lodging/18000000/17160000/17151100/17151097/23529a46.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sarova Imperial Hotel Kisumu - Free WiFi - Restaurant - Air conditioning - Business services 8.8 Excellent 48 reviews £91 includes taxes & fees 20 Dec - 21 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=17151097&PinnedHotelID=17151097&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/12000000/11880000/11878700/11878680/c61b23b2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sovereign Hotel Kisumu - Pool - Spa - Parking included - Free WiFi 8.6 Excellent 68 reviews £94 includes taxes & fees 19 Dec - 20 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=11878680&PinnedHotelID=11878680&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/22000000/21240000/21238700/21238692/0c0c6b29.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Acacia Premier Hotel Kisumu - Pool - Breakfast included - Spa - Kids pool 9.0 Wonderful 135 reviews £135 includes taxes & fees 1 Jan - 2 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=21238692&PinnedHotelID=21238692&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/18000000/17160000/17151100/17151073/773fc444.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Victoria Comfort Inn Kisumu Kisumu - Parking included - Free WiFi - Restaurant - Air conditioning 6.0 3 reviews £82 includes taxes & fees 17 Dec - 18 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=17151073&PinnedHotelID=17151073&HadPinnedHotel=true®ionId=-1&adults=2) ![Check-in/check-out kiosk](https://images.trvl-media.com/lodging/8000000/7080000/7072200/7072187/fbfb5a70.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Imperial Hotel Express Kisumu - Free WiFi - Air conditioning - Breakfast available - Parking available 8.6 Excellent 60 reviews £64 includes taxes & fees 24 Dec - 25 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=7072187&PinnedHotelID=7072187&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/117000000/116500000/116499000/116498910/6cbd66c9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Sunset Hotel Kisumu Kisumu - Pool - Breakfast included - Parking included - Free WiFi £69 includes taxes & fees 17 Dec - 18 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=116498910&PinnedHotelID=116498910&HadPinnedHotel=true®ionId=-1&adults=2) ![Infinity pool](https://images.trvl-media.com/lodging/18000000/17160000/17151100/17151076/0d6a6732.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wigot Gardens Kisumu - Free WiFi - Restaurant - Breakfast available - Business services 8.8 Excellent 12 reviews £59 includes taxes & fees 17 Dec - 18 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=17151076&PinnedHotelID=17151076&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Double Room, Lake View | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/116000000/115410000/115407100/115407073/b8df4baf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dunga Lakeside Resort Kisumu - Pool - Breakfast included - Parking included - Free WiFi 2.0 1 review £66 includes taxes & fees 17 Dec - 18 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=115407073&PinnedHotelID=115407073&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/100000000/99880000/99878100/99878088/45ec2160.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wigot Gardens Hotel Kisumu - Pool - Breakfast included - Spa - Parking included 8.4 Very good 5 reviews £63 includes taxes & fees 17 Dec - 18 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=99878088&PinnedHotelID=99878088&HadPinnedHotel=true®ionId=-1&adults=2) ![43-inch Smart TV with cable channels, TV](https://images.trvl-media.com/lodging/91000000/90920000/90910200/90910133/1cf4cc51.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The VIP Luxury Lounge Kisumu - Parking included - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 4 reviews £35 includes taxes & fees 24 Dec - 25 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=90910133&PinnedHotelID=90910133&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices) - Available in some public areas: Free WiFi ### Parking and transport - Beach shuttle (surcharge) - Free secured self parking on site - Wheelchair-accessible parking and van parking available ### Food and drink - Free buffet breakfast available daily 6:00 AM to 10:00 AM - 2 bars/lounges - 2 restaurants - A coffee shop/cafe - Coffee and tea in common areas - Couples/private dining - Free daily manager's reception - Private picnics ### Things to do - Bicycle rentals - Ecotours - Fitness classes - Hiking/biking trails - Horseback riding/rentals - Mountain biking - Outdoor pool - Playground - TV in common areas ### Family friendly - Baby toys - Children's games - Children's toys - High chair - In-room cot - Laundry facilities - Outdoor pool - Playground - Rollaway/extra bed (surcharge) - Soundproofed rooms ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Lockers - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 10 meeting rooms - 24-hour business centre - Conference centre (8,611 square foot of space) - Coworking space ### Outdoors - Garden - In a nature reserve - On a lake - Outdoor entertainment area - Outdoor furniture - Picnic area - Terrace ### Spa - 2 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Manicures/pedicures - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 15 accessible parking spaces - Area rugs in room - Front entrance ramp - No lift - Tile flooring in room - Valet for wheelchair-equipped vehicles - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk (100 centimetre high) - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchair-accessible van parking - Wheelchairs on site ### More - Designated smoking areas - Mosquito nets ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot - Rollaway/extra bed (surcharge) ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Rainfall showerhead - Shampoo - Shower - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 55-inch smart TV with premium satellite channels - Hulu - Netflix - Streaming services ### Food and drink - 24-hour room service - Champagne service - Electric kettle - Free bottled water - Restaurant dining guides ### More - Air conditioning - Desk - Desk chair - Electrical adapters - Iron/ironing board - Laptop workspace - Mobile key entry - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime Contactless check-in and check-out are available ### Check-out Check-out before 10:00 AM Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are available for KES 4000.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Rollaway bed fee: KES 4000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Ciala In Kisumu Kenya Kisumu Ciala Resort Best Hotel in Kisumu Kenya Resort Ciala Resort Best Hotel in Kisumu Kenya Kisumu Ciala Resort Best Hotel in Kisumu Kenya Resort Kisumu ## Frequently asked questions ### Does Ciala Resort Best Hotel in Kisumu Kenya have a pool? ### How much does it cost to stay at Ciala Resort Best Hotel in Kisumu Kenya? ### Is Ciala Resort Best Hotel in Kisumu Kenya pet-friendly? ### How much is parking at Ciala Resort Best Hotel in Kisumu Kenya? ### What time is check-in at Ciala Resort Best Hotel in Kisumu Kenya? ### What time is check-out at Ciala Resort Best Hotel in Kisumu Kenya? ### Where is Ciala Resort Best Hotel in Kisumu Kenya located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Ciala Resort Best Hotel in Kisumu Kenya Reviews ## Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 24 8 - Good 7 6 - Okay 2 4 - Poor 0 2 - Terrible 1 ### 9.6/10 Cleanliness ### 9.6/10 Staff & service ### 9.2/10 Amenities ### 9.2/10 Property conditions & facilities ### 9.6/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### Immaculate 19 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities breakfast was fresh. The staff were wonderful. The facility was , quiet and soothing a good place for a weekend getaway. ##### Immaculate Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Julia Klara Nyaundi 14 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Awesome serene place with great food and amenities. ##### Julia Klara Nyaundi Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Guenter 25 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Friendly staff, excellent breakfast buffet, good value. Nice resort near Kisumu ##### Guenter Stayed 9 nights in Jun 2025 ### 10/10 Excellent #### Robert 19 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities The place to stay in Kisumu. Hotel staff and management professional and accommodating. Would have preferred more menu variety in food if possible. ##### Robert Stayed 9 nights in Jun 2025 ### 10/10 Excellent #### Yvonne 20 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It felt like I was right at home! This was an incredible experience. I can’t wait to bring my family back with me soon! ##### Yvonne Stayed 1 night in Apr 2025 ### 8/10 Good #### Marcy 27 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent Service The service at Ciala is always top notch. This is my third time staying with them and they are always hospitable. Our TV was missing from our room, so check in was a bit delayed and they had to separate our beds which we had asked for before we arrived, but other than that, if you need a place to relax, it is great to wind down there. ![Margarita Pizza](https://a.travel-assets.com/ugc/hotel-reviews/731DD23A0E1E6C15138532D2ADEAD82025C61D3A1740648040471.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Chocolate Milkshake](https://a.travel-assets.com/ugc/hotel-reviews/19F3C889B4816889A9040BB7A9ADFE8D20E76A071740648045150.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Fresh juice upon check in](https://a.travel-assets.com/ugc/hotel-reviews/EE605142F1EAD0C8133134CB1F8E446DE60351E91740648046469.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Clean pool, perfect temperature ](https://a.travel-assets.com/ugc/hotel-reviews/5831659650D85FED381C65659C00D8891A5BC26F1740648071309.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Marcy Stayed 1 night in Feb 2025 ### 10/10 Excellent #### DELVINE 11 Jul 2024 Liked: Staff & service, amenities, property conditions & facilities Very professional staff ##### DELVINE Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Stephen 1 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Just a little off the main road. Arrange pick up earlier since cabs can take as long as 30 minutes. Excellent property!!! The gardening is out of this world ##### Stephen Stayed 1 night in Nov 2024 ### 8/10 Good #### Anthony 28 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall good place to stay…. Salty food.. some broken amenities, typical to Kenya. Most of the staff were excellent. Would recommend - a bit pricey though. It’s not quite there. ##### Anthony Stayed 2 nights in Apr 2024 ### 6/10 Okay #### Patrick 22 Jan 2025 Disliked: Property conditions & facilities Property had hot water only in the mornings. If you want to take a shower in the afternoon or night it was only cold water. No robes in room. Breakfast is good but lunch and dinner meals need improving. ##### Patrick Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Christopher 17 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ciala is the best resort in Kisumu and the pricing is very affordable. We booked a couple rooms, since we had a big party. The staff was incredibly friendly. Security team was great. The pool was nice. They had a kids area and plenty of area to run around. One neat thing they did was catch your own fish and the staff would cook it for you from a giant fish tank. Think of it like picking a lobster, but with a lake twist. Very easy to recommend. Will gladly book again. ##### Christopher Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Julius 4 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is well maintained and staff very friendly. I didn't like the fact that it took them more than 30 minutes to check us in but this disappointment was more than compensated by their juicy juices. The staff also were willing to go out of their way to carry our small bags, which was a bit vexing. They might have picked this habit from the expectation/attitude of some "waheshimiwa" guests. Breakfast was pretty good. We went in for lunch and it took more than one hour to get it ready. This was perplexing. However, the lunch turned out to be pretty good. Overall, some of us are very conscious of time and I more than mentioned to the receptionist this. It will be nice if the management can take this into account. Everything else was pretty good. ##### Julius Stayed 1 night in Jun 2024 ### 10/10 Excellent #### BERNARD 2 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff is AWESOME! I highly recommend Cial resort ##### BERNARD Stayed 9 nights in May 2025 ### 10/10 Excellent #### Francis 21 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities I like everything there. ##### Francis Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Brett 20 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful property. Even more beautiful people. And I loved all the beautiful birds on the property. ##### Brett Stayed 14 nights in May 2025 ### 8/10 Good #### Patricia 22 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice place ##### Patricia Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Anthony 25 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities Very nice place. Staff is excellent and friendly. Would definitely come back. Gym and steam sauna a plus! ##### Anthony Stayed 2 nights in May 2023 ### 8/10 Good #### JITESH 3 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities Overall good experience !! ##### JITESH Stayed 1 night in Jun 2024 ### 8/10 Good #### Patricia 16 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good ##### Patricia Stayed 1 night in Dec 2024 ### 8/10 Good #### David 21 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful resort, good food, good service. The only problems we had were at check-in and in communications. They couldn't find our reservation, at first, and then they wanted to charge an extra 8000ks per day for our daughter, even though the reservation stated 2 adults and one child. We did end up paying 4000ks per day for an extra bed. Also, the pool closed at 6pm,but someone told us it was okay to swim, then another man told us we couldn't. At dinner, they gave us soft drinks as part of the half board, the first night, then tried to charge us the next night. Communications not always great. ##### David Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### NIKKI 12 Oct 2023 Liked: Cleanliness, staff & service, amenities I can't even begin to tell you how absolutely AMAZING and beautiful this place is! From beginning to end I was treated like royalty. I highly, highly, HIGHLY recommend this place. I will be visiting every time I come to Kenya. ##### NIKKI Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Cris 2 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Cris Obudo Outstanding ##### Cris Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Dean 21 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities isolated and steam room and sana didn't work ##### Dean Stayed 1 night in Jul 2024 ### 8/10 Good #### Detlef 8 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Schöne große sehr gepflegte Anlage mit sehr freundlichem und fleissigem Personal ##### Detlef Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Carol 11 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best place to be Ich war in Ciala für vier Tage, Top-Service, sehr freundlich und hilfsbereites Personal. Ich war krank hatte Durchfall und Erbrechen, sie waren sehr hilfreich, ich bat immer wieder um Wasser im Zimmer, das ich ohne zusätzliche Gebühren bekam. Sie bereiteten eine spezielle Ernährung vor, die mir sehr half. das Personal war immer kompetent. Vielen Dank Ciala Ich werde sicher wiederkommen. ##### Carol Stayed 4 nights in Aug 2024 ## Expedia's Latest Trends ### Hotels > [Turtle Bay Beach Club](https://www.expedia.co.uk/Watamu-Hotels-Turtle-Bay-Beach-Club.h5481072.Hotel-Information) > > [Ashnil Mara Camp](https://www.expedia.co.uk/Maasai-Mara-Hotels-Ashnil-Mara-Camp.h12748836.Hotel-Information) > > [Billionaire Beachfront Apartments](https://www.expedia.co.uk/Malindi-Hotels-Lion-In-The-Sun-Hotel.h5234263.Hotel-Information) > > [andBeyond Kichwa Tembo Tented Camp](https://www.expedia.co.uk/Maasai-Mara-Hotels-AndBeyond-Kichwa-Tembo-Tented-Camp-All-Inclusive.h48508310.Hotel-Information) > > [Muthu Lake Naivasha Country Club, Naivasha](https://www.expedia.co.uk/Nakuru-Hotels-Lake-Naivasha-Country-Club.h4489107.Hotel-Information) > > [Mara Intrepids Tented Camp](https://www.expedia.co.uk/Maasai-Mara-Hotels-Mara-Intrepids-Tented-Camp.h4233348.Hotel-Information) > > [Flamingo Hill Tented Camp](https://www.expedia.co.uk/FLAMINGO-HILL-TENTED-CAMP.h48517186.Hotel-Information) > > [Ashnil Aruba Lodge](https://www.expedia.co.uk/Voi-Hotels-Ashnil-Aruba-Lodge.h12761761.Hotel-Information) > > [Fairmont Mount Kenya Safari](https://www.expedia.co.uk/Nanyuki-Hotels-Fairmont-Mount-Kenya-Safari.h1554906.Hotel-Information) > > [Mara Bush Camp](https://www.expedia.co.uk/Maasai-Mara-Hotels-Mara-Bush-Camp.h9851393.Hotel-Information) > > [Sarova Lion Hill Game Lodge](https://www.expedia.co.uk/Nakuru-Hotels-Sarova-Lion-Hill-Game-Lodge.h1507255.Hotel-Information) > > [Ol Tukai Lodge Amboseli](https://www.expedia.co.uk/Amboseli-Hotels-Ol-Tukai-Lodge-Amboseli.h7050582.Hotel-Information) > > [Sentrim Amboseli Lodge](https://www.expedia.co.uk/Amboseli-Hotels-Sentrim-Amboseli-Lodge.h9797169.Hotel-Information) > > [Fig Tree Camp](https://www.expedia.co.uk/Maasai-Mara-Hotels-Fig-Tree-Camp.h1856048.Hotel-Information) > > [Sun N Sand Beach Resort](https://www.expedia.co.uk/Mtwapa-Hotels-Sun-N-Sand-Beach-Resort.h22405447.Hotel-Information) > > [Mara Engai Wilderness Lodge](https://www.expedia.co.uk/Maasai-Mara-Hotels-Mara-Engai-Wilderness-Lodge.h12423942.Hotel-Information) > > [Amboseli Serena Safari Lodge](https://www.expedia.co.uk/Amboseli-Hotels-Amboseli-Serena-Safari-Lodge.h978634.Hotel-Information) > > [Rondo Retreat Centre](https://www.expedia.co.uk/Kakamega-Hotels-Rondo-Retreat-Centre.h22484572.Hotel-Information) > > [Treetops](https://www.expedia.co.uk/Nanyuki-Hotels-Treetops.h11091551.Hotel-Information) > > [Kibo Safari Camp](https://www.expedia.co.uk/Amboseli-Hotels-Kibo-Safari-Camp.h14826564.Hotel-Information) > > [Mara Serena Safari Lodge](https://www.expedia.co.uk/Maasai-Mara-Hotels-Mara-Serena-Safari-Lodge.h526955.Hotel-Information) > > [Ngulia Safari Lodge](https://www.expedia.co.uk/Tsavo-Hotels-Ngulia-Safari-Lodge.h9817070.Hotel-Information) > > [Fairmont Mara Safari Club](https://www.expedia.co.uk/Maasai-Mara-Hotels-Fairmont-Mara-Safari-Club.h1544563.Hotel-Information) > > [Karen Blixen Camp](https://www.expedia.co.uk/Maasai-Mara-Hotels-Karen-Blixen-Camp.h40597380.Hotel-Information) > > [Sarova Mara Game Camp](https://www.expedia.co.uk/Maasai-Mara-Hotels-Sarova-Mara-Game-Camp.h1558998.Hotel-Information) > > [Sentrim Elementaita Lodge](https://www.expedia.co.uk/Nakuru-Hotels-Sentrim-Elementaita-Lodge.h9796572.Hotel-Information) > > [Salt Lick Safari Lodge](https://www.expedia.co.uk/Taita-Hills-Hotels-Salt-Lick-Safari-Lodge.h1737570.Hotel-Information)