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"Friendly Staff Service, rooms are clean, all services are excellent, easy access to station. Like this location better than other busy Shibuya Shinjuku districts. Will definitely stay here again."

" Business district but close to ginza"

"Very friendly and supportive staffs. Room is very clean and nice smell on floors. Great restaurants and great access to everywhere. "

"We loved the location of Hotel Gracery Ginza. It was walking distance to some of the attractions we wanted to see and also close to the train station. Our room was clean but small - which is understandable. Hotel staff was very helpful."

"You stay here for the amazing view. It clean and safe. Staff is friendly. Only downside is that they still use mechanical keys and you only get one key per room. Makes it hard to coordinate if you and your travel mate want to split up part of the day. The view is amazing."

"Great location close to multiple stations and shopping areas. Decent size room and clean."

"Good size and very clean"

"Everything was perfect, but the bed was hard and noisy. "

"Breakfast "

"Staff are fantastic! Rooms could be a little cleaner in the bathroom that’s my room not issue other then that it’s really nice and convenient "