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Best Western Chula Vista/Otay Valley Hotel

2.5 star property
Travelers start their day with a complimentary breakfast before relaxing by the tranquil pool or utilizing the productive meeting spaces at this convenient hotel.

Choose dates to view prices

Located in the heart of Chula Vista, the Best Western Chula Vista/Otay Valley Hotel offers a continental breakfast and helpful staff. Enjoy the outdoor pool, gym, meeting rooms, free WiFi, and dry cleaning services.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is £104
includes taxes & fees
3 Jun - 4 Jun
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Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 10:00 AM to 10:00 PM

Frequently asked questions

Does Best Western Chula Vista/Otay Valley Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM to 10:00 PM.

How much does it cost to stay at Best Western Chula Vista/Otay Valley Hotel?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Best Western Chula Vista/Otay Valley Hotel on 3 Jun 2026 start from £104, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Chula Vista/Otay Valley Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Chula Vista/Otay Valley Hotel?

Self-parking is free at this property.

What time is check-in at Best Western Chula Vista/Otay Valley Hotel?

Check-in start time: 4 PM; check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Chula Vista/Otay Valley Hotel?

Checkout is at 11 AM. Late check-out is available for a fee.

Where is Best Western Chula Vista/Otay Valley Hotel located?

Located in Otay, this hotel is within 3 mi (5 km) of Kaiser Permanente Otay Mesa Medical Offices, North Island Credit Union Amphitheatre and Sharp Chula Vista Medical Center. Las Americas Premium Outlets and San Ysidro Border Crossing are also within 6 mi (10 km).

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Reviews

Reviews

8.0

Very good

7.6

Cleanliness

7.4

Amenities

8.4

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 832 out of 1757 reviews
Rating 8 - Good. 366 out of 1757 reviews
Rating 6 - Okay. 271 out of 1757 reviews
Rating 4 - Poor. 140 out of 1757 reviews
Rating 2 - Terrible. 148 out of 1757 reviews

Reviews

Verified

10/10 Excellent

ed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy, the guy checking took great care of us and provided recommendations on where to eat. We had two 1st floor rooms facing the freeway and we could not hear any traffic noise. Great hotel experience all around.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Efren

Great location
Stayed 1 night in Feb 2026
Verified

8/10 Good

Marilyn

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The staff was good.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean perfect location for us, close to CBX, great gym, breakfast, thank you, great pricing!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Rosalina

Liked: Cleanliness
Clean room / office staff very friendly.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and the breakfast was amazing
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Juan Francisco

Nice and clean
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities
Great service, and super nice rooms, will come back for sure
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here several times. Reasonable price, good location, will stay here again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Hanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is nice! The room was clean when I got it. Staff are very nice people. They have breakfast everyday compared to other places that only have it weekends! Simple breakfast but it was good for me!!!! Parking lots of it! Will most definitely book a room here again!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Daniella Moraima

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and accommodating. The room was clean and the breakfast was good
Stayed 1 night in Jan 2026
Verified

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Lean room and friendly staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Romeo

Liked: Cleanliness, property conditions & facilities
Check in & out was smooth and easy.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities
Staff are very respectful
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Pamela

Liked: Staff & service, amenities, property conditions & facilities
Great place to stay, staff was fantastic
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Elise

Liked: Cleanliness, staff & service, property conditions & facilities
Check-in was easy, staff was nice. The water was out when we arrived to check-in due to an unforeseen issue. They informed us it would be 1.5-2 hours until the water was back on. Room was clean. Only complaint was we stayed on the 2nd floor and during the night, there were kids/teens racing each other outside the rooms quite loudly and they seemed to congregate in that area outside those rooms (including ours).
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Travis

Liked: Amenities
Very friendly and courteous staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Nancy

Liked: Staff & service
Disliked: Cleanliness
Adam was great, very friendly. The area is very quiet and calm. The only thing I didn’t like was the stained sheets/towels. The floors could be swept and moped under the sink since I found it very dirty in that area and our toilet seat was peeling off. Furniture was a little dusty so I cleaned it with sanitizing wipes. Other than that the stay was good
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Joel Q

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was delicious great service
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly placed was also super clean, and I was allowed to check out late due to a delayed flight. Will definitely book again
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Veronica

Liked: Staff & service, amenities
Location too close to the freeway onramp. I stayed on the first floor and could hear the revving of the vehicles going on the freeway at night. Maybe the top floors are not as bad. There was rust on the tub, but the staff was friendly and helpful. I only stayed one night; the breakfast and coffee were good at 6 am.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jesse

Liked: Cleanliness, amenities
Disliked: Staff & service
Good room
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, friendly staff, well-lit parking lot, breeze ways; large room, comfy bed, and no fuss.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Jaco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service we received was incredible, the front desk staff were very helpful and made this stay great. Thank you!
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Dana

Liked: Cleanliness, property conditions & facilities
Friendly staff clean room. Comfy bed and pillows.
Stayed 3 nights in Nov 2025