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Reviews of Hotel Ventura Chillan

2.5 out of 5
Hotel Ventura Chillan
Avenida OHiggins 638, Chillan, del Bio Bio

Reviews

6.8
Rating 10 - Excellent. 1 out of 7 reviews" "
Rating 8 - Good. 3 out of 7 reviews" "
Rating 6 - Okay. 2 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 1 out of 7 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Stayed 1 night in Dec 2018
Response from mario on 26 Dec 2018
Mucho agradecemos su valorización. Nos compromete a seguir mejorando

6/10 Okay

Anthony

Ok for 1 night. Room was small and quite basic. Breakfast was very average (just ham, cheese and jam). There are better value places to stay in the centre of Chillan.
Stayed 1 night in Nov 2018
Response from mario on 7 Dec 2018
Agradecemos su opinión y sobre la cual trabajaremos, para mejorar de inmediato.

6/10 Okay

shanthy, canada

Liked: Cleanliness, staff & service, room comfort
Friendly staff
We stayed for one night. It’s a pleasant stay. Staff are friendly and provided great service. Room is clean. But don’t expect high standards. Small rooms. Stuffy. It’s beside main road. So always noisy even in the night. But good stay if you are passing by.
Stayed 1 night in Feb 2018
Response from hotel Ventura Chillan on 11 Feb 2018
Mucho agradecemos sus comentarios, estamos en avenida principal y es posible sentir algunos ruidos, por la circulación de vehículos, a pesar tener de tener doble ventana con termopaneles.

10/10 Excellent

Pablo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendable 100%
La atencion excelente y muy buena voluntad para resolver problemas propios de las circunstancias de la pandemia
Stayed 2 nights in Nov 2020
Response from mario on 29 Nov 2020
Quedamos muy felices con la evaluación, que nos compromete a seguir mejorando. Tenemos protocolos exigentes, para seguridad de todos, con la voluntad de apoyar a nuestros huespedes.

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nem entrei. Tentaram cobrar preço 50 % maior.
Stayed 1 night in Dec 2018
Response from mario on 26 Dec 2018
Favor su comprensión en la diferencia de valor, puesto que el precio indicado en Expedia en Neto y se paga ese valor cuando es cancelado en moneda efectiva (no en pesos chilenos). La diferencia es de 19%, que corresponde al IVA. Lamentablemente en la pagina de Expedia esta indicado en la parte final de la pagina de reserva, señalado como CARGOS. Deseamos aclarar la intensión de cobro, puesto que corresponde al IVA. Saluda cordialmente Hotel Ventura Chillan

8/10 Good

thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Correct mais..
Tout correct mais verifiez votre note...et chambre petite pour 2 !
Stayed 1 night in Dec 2018
Response from mario on 16 Dec 2018
Es una habitación de uso individual. Saludos

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from mario on 7 Dec 2018
Agradecemos su preferencia y analizaremos mejoras a incorporar.