Minibar, free WiFi, wheelchair access
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Reviews of Aura Hotel

3 out of 5
Aura Hotel
Calle 7 de Enero 364, Chiclayo

Reviews

7.0

Good

Rating 10 - Excellent. 3 out of 6 reviews" "
Rating 8 - Good. 1 out of 6 reviews" "
Rating 6 - Okay. 0 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 2 out of 6 reviews" "

9.4/10

Cleanliness

10/10

Staff & service

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Phil, Vancouver BC canada

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and staff goes beyond expectations. Highly recommended.
Stayed 1 night in Aug 2018

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen trato, ubicación céntrica, con cochera.
Stayed 2 nights in Oct 2021
Response from SERVICIO DE HOTELERIA on 11 Nov 2021
Agradecemos las buenas referencias así como también su estadía en Aura Hotel.

2/10 Terrible

Karen

Travelled with family
Nunca atendieron mi reserva ni me contactaron Llame a los números del hotel y nunca respondieron
Stayed 1 night in Jul 2021
Response from SERVICIO DE HOTELERIA on 17 Sept 2021
Buenas Noches Estimada le saluda la familia de Aura Hotel. Comentarle que el hotel estuvo cerrado por motivo de la pandemia y pedirle las disculpas del caso por no atenderle a la brevedad. Decirle que Reaperturamos nuestro servicio de atención para nuestros clientes, lo estaremos esperando para atenderlo gustosamente. AURA HOTEL

2/10 Terrible

Jhon

Stayed 1 night in Dec 2020

8/10 Good

Armando

Stayed 2 nights in Mar 2020

10/10 Excellent

ERIKA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019