Title: Hotel Catedral Valladolid Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Catedral Valladolid Hotel in Valladolid with rooftop terrace and 24-hour front desk ## Photo gallery for Hotel Catedral Valladolid ![Lobby - Hotel Catedral Valladolid (Valladolid)](https://images.trvl-media.com/lodging/37000000/36060000/36053800/36053716/d18cddc8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Terrace/patio - Hotel Catedral Valladolid (Valladolid)](https://images.trvl-media.com/lodging/37000000/36060000/36053800/36053716/8ee10c42.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Hotel Catedral Valladolid (Valladolid)](https://images.trvl-media.com/lodging/37000000/36060000/36053800/36053716/8b1f5b01.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Double Room, 1 King Bed | In-room safe, iron/ironing board, free WiFi - Hotel Catedral Valladolid (Valladolid)](https://images.trvl-media.com/lodging/37000000/36060000/36053800/36053716/cb53757f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway - Hotel Catedral Valladolid (Valladolid)](https://images.trvl-media.com/lodging/37000000/36060000/36053800/36053716/633436e8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Catedral Valladolid blends modern comforts with attentive service in the heart of the Yucatán. Guests cool off with a swim in the indoor pool or soak up sunshine on the rooftop terrace. Free WiFi keeps everyone connected throughout their stay. ## Reviews 8.8 Excellent ## Popular amenities - Pool - 24/7 front desk - Housekeeping - Parking included - Air conditioning - Free WiFi £77 includes taxes & fees 5 Jan - 6 Jan 2026 ## Room options ### Check availability for these dates Tonight [Dec 16 - Dec 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=36053716&PinnedHotelID=36053716&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=36053716&PinnedHotelID=36053716&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 17 - Dec 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=36053716&PinnedHotelID=36053716&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=36053716&PinnedHotelID=36053716&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=36053716&PinnedHotelID=36053716&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=36053716&PinnedHotelID=36053716&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=36053716&PinnedHotelID=36053716&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=36053716&PinnedHotelID=36053716&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 2 of 2 rooms ### View all photos for Double Room, 2 Double Beds ![Double Room, 2 Double Beds | In-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/37000000/36060000/36053800/36053716/22e2bccc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, 2 Double Beds 8.6 Excellent 11 reviews ### Highlights Air conditioning Flat-screen TV Separate bedroom Private bathroom Daily housekeeping In-room safe Wardrobe - 280 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Double Room, 1 King Bed ![Double Room, 1 King Bed | In-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/37000000/36060000/36053800/36053716/cb53757f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, 1 King Bed ### Highlights Air conditioning Flat-screen TV Separate bedroom Private bathroom Daily housekeeping In-room safe Wardrobe - 280 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChichen-Itza-Valladolid-Hotels-Hotel-Catedral-Valladolid.h36053716.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChichen-Itza-Valladolid-Hotels-Hotel-Catedral-Valladolid.h36053716.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.68842%2C-88.20167&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=kER6gwtbdTs6kE9GanLxkk-NS0U=) Calle 43 202, Valladolid, YUC, 97780 #### What's nearby - Cathedral of San Gervasio \- 2 min walk \- 0.1 miles - Valladolid Municipal Palace \- 2 min walk \- 0.1 miles - Casa de los Venados \- 2 min walk \- 0.1 miles - Calzada de los Frailes \- 5 min walk \- 0.3 miles - Cenote Zaci \- 9 min walk \- 0.5 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 108 min drive #### Restaurants - ‪Casona Valladolid - ‬4 min walk - ‪Mesón del Marqués - ‬5 min walk - ‪Hosteria Del Marques - ‬5 min walk - ‪Las Campanas - ‬2 min walk - ‪Trattoria San Giovanni - ‬3 min walk ## About this property ### Hotel Catedral Valladolid Property highlights Hotel Catedral Valladolid provides a rooftop terrace and more. Guests can connect to free in-room WiFi. Other perks at this hotel include: - An indoor pool - Free self-parking - Express check-out, express check-in and a 24-hour front desk - Luggage storage, smoke-free property and tour/ticket information Room features All guest rooms at Hotel Catedral Valladolid have comforts, such as air conditioning, as well as amenities, such as free WiFi and safes. Extra amenities include: - Showers and shampoo - Daily housekeeping and phones ## Similar properties ![Outdoor pool, open 9 AM to 9 PM, pool loungers](https://images.trvl-media.com/lodging/31000000/30420000/30411300/30411237/b95957d9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel San Clemente Valladolid - Pool - Kids pool - Parking included - Free WiFi 8.2 Very good 204 reviews £45 includes taxes & fees 18 Dec - 19 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=30411237&PinnedHotelID=30411237&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/9000000/8430000/8422500/8422466/a2e750a1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel María de la Luz Valladolid - Pool - Kids pool - Free WiFi - Restaurant 7.6 Good 438 reviews £41 includes taxes & fees 29 Dec - 30 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=8422466&PinnedHotelID=8422466&HadPinnedHotel=true®ionId=-1&adults=2) ![Hallway](https://images.trvl-media.com/lodging/29000000/28860000/28851800/28851716/0168b37d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Gayser Valladolid - Breakfast included - Free WiFi - Air conditioning - Housekeeping 8.8 Excellent 403 reviews £37 includes taxes & fees 10 Jan - 11 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=28851716&PinnedHotelID=28851716&HadPinnedHotel=true®ionId=-1&adults=2) ![Courtyard](https://images.trvl-media.com/lodging/38000000/37920000/37913900/37913802/6b0d19bc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Colonial Zaci by GuruHotel Valladolid - Parking included - Free WiFi - Air conditioning - Parking available 8.8 Excellent 117 reviews £63 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=37913802&PinnedHotelID=37913802&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/11000000/10520000/10517800/10517709/ddd923fa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Hacienda Sanchez Valladolid - Pool - Kids pool - Parking included - Free WiFi 8.4 Very good 290 reviews £40 includes taxes & fees 17 Dec - 18 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=10517709&PinnedHotelID=10517709&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/49000000/48900000/48893800/48893712/bac83a62.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Margarett Hotel Valladolid - Pool - Breakfast included - Pet-friendly - Free WiFi 9.2 Wonderful 60 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=48893712&PinnedHotelID=48893712&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/13000000/12830000/12827800/12827707/54d6b9c8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Zaci Valladolid - Pool - Parking included - Free WiFi - Restaurant 7.4 Good 255 reviews £43 includes taxes & fees 17 Dec - 18 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=12827707&PinnedHotelID=12827707&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/91000000/90360000/90353600/90353591/1239a033.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Casa Henequén Valladolid - Parking included - Free WiFi - Housekeeping - 24/7 front desk 9.0 Wonderful 90 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=90353591&PinnedHotelID=90353591&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/45000000/44390000/44382000/44381947/86e373aa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Casa Rico Valladolid - Pool - Pet-friendly - Parking included - Free WiFi 8.4 Very good 45 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=44381947&PinnedHotelID=44381947&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/25000000/24250000/24241100/24241063/a6a4097e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa San Juan Valladolid - Pool - Breakfast included - Parking included - Free WiFi 8.6 Excellent 271 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=24241063&PinnedHotelID=24241063&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free offsite parking within 40 metres - Free self parking on site ### Things to do - Indoor pool ### Family friendly - Indoor pool ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Rooftop terrace ### Accessibility - No lift ### More - Smoke-free property ## Room amenities ### Bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - Flat-screen TV ### More - Air conditioning - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 9:00 AM to 10:00 PM No pets and no service animals are allowed at this property ### Property is also known as Hotel Catedral Boutique Hotel Catedral Valladolid Hotel Hotel Catedral Valladolid Valladolid Valladolid Hotel Catedral Valladolid Hotel Hotel Hotel Catedral Valladolid Hotel Catedral Valladolid Valladolid Hotel Catedral Valladolid Boutique Catedral Valladolid Hotel Catedral Catedral Valladolid Boutique Catedral Boutique Hotel Hotel Catedral Valladolid Boutique Valladolid Valladolid Hotel Catedral Valladolid Boutique Hotel Hotel Hotel Catedral Valladolid Boutique Catedral Catedral Valladolid Valladolid Hotel Catedral Valladolid Hotel Hotel Catedral Valladolid Valladolid Hotel Catedral Valladolid Hotel Valladolid ## Frequently asked questions ### Does Hotel Catedral Valladolid have a pool? ### How much does it cost to stay at Hotel Catedral Valladolid? ### Is Hotel Catedral Valladolid pet-friendly? ### How much is parking at Hotel Catedral Valladolid? ### What time is check-in at Hotel Catedral Valladolid? ### What time is check-out at Hotel Catedral Valladolid? ### Where is Hotel Catedral Valladolid located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Catedral Valladolid Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 9.6 Location ### 9.0 Staff & service ### 8.6 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 81 8 - Good 47 6 - Okay 19 4 - Poor 2 2 - Terrible 4 ## Reviews ### 10/10 Excellent #### Andrea 9 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was very clean. Staff was great. Location cannot be beat! ##### Andrea Stayed 1 night in Nov 2025 ### 8/10 Good #### Jeff 1 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Hotel was very good. Rafael at the front desk was amazing. His help and service to find great food and accommodate our room needs was outstanding. ##### Jeff ### 8/10 Good #### Jennifer 30 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities great staff Close to the two churches from the 1500 and 1600\. ##### Jennifer Stayed 5 nights in Jan 2025 ### 10/10 Excellent #### Sheryl 14 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities This was a great hotel, just a block from the main city square. The attention was very good, the beds comfortable. We would stay again in a heartbeat. ##### Sheryl Stayed 1 night in Dec 2023 ### 8/10 Good #### Mary Anne 1 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Refael was amazing thanks ##### Mary Anne Stayed 2 nights in Jan 2025 ### 8/10 Good #### Francisco 12 Nov 2022 Liked: Cleanliness, staff & service, property conditions & facilities Nice and quiet hotel, rooms are well maintained. Staff is helpful. ##### Francisco Stayed 2 nights in Nov 2022 ### 10/10 Excellent #### Sariah 28 Jul 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location This hotel is in a great location. You are within walking distance of shopping and restaurants. The room was small but comfortable. ##### Sariah Stayed 2 nights in Jul 2022 ### 10/10 Excellent #### Leonides 7 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente location. Very comfortable room, updated interior features. Spacious bathroom. ##### Leonides Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Patricia 21 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location is perfect. My room was clean with wonderful bed covers, perfect for the weather. This is a strong 3 star hotel. The reception desk will schedule transportation and tours. There are many restaurants and shops within 2 blocks of the hotel. ##### Patricia Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Kimi 2 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful, well-kept hotel with nice staff. Beautiful hotel, nice staff. We really loved this little, well-kept, Spanish hotel. The lobby was so inviting, the staff were nice and helpful, and we felt very safe and comfortable there. We didn’t use it but they have a cute little indoor pool, and a lovely rooftop patio where we watched fireworks on New Year’s Eve. Would definitely recommend. ![](https://a.travel-assets.com/ugc/hotel-reviews/588D4965C93FB72CEBACA44A8CD4C2928673BF221704163182662.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/895328350CA7319512916F0AA132672D0F86CA821704163187725.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/C5CF2F97B62A4A65371F476F8628EB95471797A91704163187213.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/93C363E770D25506B53F508402CE61BBC81D13911704163182178.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kimi Stayed 1 night in Dec 2023 ### 8/10 Good #### Veronica 15 Jan 2025 Liked: Cleanliness, property conditions & facilities, room comfort Excellent location. The hotel is good. Parking is a couple blocks away and need to get the key which can be complicated. Someone parked at the entrance blocking everything and the hotel staff didn’t do much about it. No breakfast or restaurant available. ##### Veronica Stayed 3 nights in Dec 2024 ### 8/10 Good #### Maria Eugenia 4 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place is very close to everything (the church, downtown, cenote, La Calzada de los Frailes). I loved the chocolate shampoo. Negative points: The pool is located in face of reception and therefore there is no privacy. The room should have a minibar. ##### Maria Eugenia Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Verified traveller 3 Feb 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect Location Location was perfect. The hotel is steps from the central plaza of Valladolid, but in a quiet side street. Everything was clean and functional. Street parking was easy to find within a short walk. The staff did not speak much English, in case your Spanish is poor. ##### Verified traveller Stayed 2 nights in Jan 2023 ### 4/10 Poor #### Graeme 14 Jan 2023 Liked: Cleanliness, property conditions & facilities view of Cathedral from rooftop terrace ##### Graeme ### 2/10 Terrible #### Xudan 10 Feb 2024 Disliked: Cleanliness, staff & service, property conditions & facilities It was difficult to find it and parking lot far far away! ##### Xudan Stayed 1 night in Feb 2024 ### 10/10 Excellent #### robert 25 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stayed the day and night. Used this hotel as a place to stay the night as we explored. Central to the city. Very walkable to all the sights. Big king size bed. Cute lil pool. Do not shower during the day, all the water is heated by the sun. ##### robert Stayed 1 night in Jul 2022 ### 10/10 Excellent #### Ramon Angel Hernandez 28 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities na ##### Ramon Angel Hernandez Stayed 1 night in Dec 2024 ### 6/10 Okay #### Dennis 10 Mar 2025 Liked: Cleanliness, staff & service The water in the shower was hard to deal with since it was stuck on hot. Neither window in the room would lock. It did have secure parking,A long two blocks away,,,,,, ##### Dennis Stayed 1 night in Feb 2025 ### 6/10 Okay #### Rasmus 30 Nov 2023 Liked: Cleanliness, property conditions & facilities #### Just a bed Ok hotel if you just want to have a bed to sleep in and have earplugs with you. Good bed, ok shower, working AC, but a buzzing sound all night from a laundry, I think. No breakfast available and the pool is a joke. Very small and located in the lobby!!?! The rooftop is nice. ##### Rasmus Stayed 2 nights in Nov 2023 ### 6/10 Okay #### Dorothy 6 Feb 2023 Liked: Cleanliness, staff & service, property conditions & facilities #### Too expensive for what we had in the room Only two bath towels..no hand towels or face clothes Only one bottle of water No coffee pot Comfortable mattress and pillows Attractive Bed covers and curtains ##### Dorothy Stayed 1 night in Feb 2023 ### 6/10 Okay #### Gabrielle 3 Jan 2025 Liked: Cleanliness Disliked: Staff & service As we found out the hard way, there are two Calle 43 in Valladolid. One in the center and one in the suburbs. Our GPS unfortunately was only finding the one in the suburbs. When we realized we were lost and called the hotel to get directions, they were particularly unhelpful. Other than that, location in the center is good and the rooms are adequate. The parking lot is not close to the hotel though. So plan to park in front of the hotel first, to unload your luggage. ##### Gabrielle Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Susana 10 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location. Friendly Staff. Clean rooms & comfortable beds/pillows. No elevator for rooms on second floor. Pool is obsolete since it’s in the Lobby, so there is no privacy whatsoever & didn’t use. No hand or face towels are given. Lights in walkways are bright at night & curtains in bedrooms aren’t blackouts. I do recommend the hotel though!! ##### Susana Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Charlotte Ann 27 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is perfectly located to walk quickly to restaurants of all kinds, the main park, and loaded with shops. The hotel itself was simple but cute, clean, and the staff was great and spoke English well. I was with two other women and they shared a double bed room while I was in a king room alone. Beds were comfortable and sheets nice. We had a safe. Air conditioning was really working great. Hot water in the shower was strong both morning and night. Tiny local chocolate shampoo was provided and a hairdryer. We walked to cenote Zaci, a must do, and Casa de los Venados another must do, and the Convento de San Bernardino where we saw the light show. Location, location, location! ##### Charlotte Ann Stayed 1 night in Oct 2023 ### 8/10 Good #### Verified traveller 6 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities This was a cute, simple hotel, in a great location. Front desk staff were very nice and helped us schedule a taxi. Room wasn't fancy but was clean and worked perfectly fine. Amenities somewhat limited, as the pool is inside, across from reception, as more of a decoration. The hot water shut off randomly if you didn't turn it on full blast, but it did get hot! Only one weird thing: checkout was at 12, and while we were cutting it close at 11:55 (dropping off bike rentals after getting a puncture in the middle of nowhere), our key card had been deactivated early. Luckily, a nearby staff member was able to let us in so we could get our things, but this was nerve-wracking after a day of panicking, and it makes me wonder what the cutoff time really is. ##### Verified traveller Stayed 2 nights in Feb 2023 ### 10/10 Excellent #### juan enrique 1 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy bueno Buena ubicación , buen servicio ,quizá el estacionamiento está un poco lejos y se tiene que pedir la llave para abrir. ##### juan enrique Stayed 1 night in Aug 2025 ## Expedia's Latest Trends ### Hotels > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Moon Palace The Grand Cancun - 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