Title: Hacienda Kaan Ac Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hacienda Kaan Ac Adults-only resort with outdoor pool and restaurant ![Front of property](https://images.trvl-media.com/lodging/7000000/6420000/6416900/6416889/3b247d8e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior detail](https://images.trvl-media.com/lodging/7000000/6420000/6416900/6416889/0371277b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Room amenity](https://images.trvl-media.com/lodging/7000000/6420000/6416900/6416889/c201b6ed.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Villa, 1 Bedroom, Garden View | Premium bedding, iron/ironing board, wheelchair access](https://images.trvl-media.com/lodging/7000000/6420000/6416900/6416889/41f91f91.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, iron/ironing board, wheelchair access](https://images.trvl-media.com/lodging/7000000/6420000/6416900/6416889/w1024h681x0y0-510efc2b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hacienda Kaan Ac offers a peaceful escape in the shopping district. Enjoy cooked-to-order breakfast at El Filibustero, spa massages, or lounge by the outdoor pool. The resort features an on-site bar and free in-room WiFi for complete relaxation. 8.2 Very good ## Popular amenities - Bar - Pool - Room service - Breakfast available - Parking included - Housekeeping £108 includes taxes & fees 4 Dec - 5 Dec ## Room options ### Check availability for these dates Tonight [Nov 28 - Nov 29](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=6416889&PinnedHotelID=6416889&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=6416889&PinnedHotelID=6416889&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 29 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=6416889&PinnedHotelID=6416889&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=6416889&PinnedHotelID=6416889&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=6416889&PinnedHotelID=6416889&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=6416889&PinnedHotelID=6416889&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=6416889&PinnedHotelID=6416889&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=6416889&PinnedHotelID=6416889&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ![Premium bedding, iron/ironing board, wheelchair access](https://images.trvl-media.com/lodging/7000000/6420000/6416900/6416889/c662d778.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite, 1 King Bed (Jacuzzi) ### Highlights Air conditioning Flat-screen TV Hypo-allergenic bedding Premium bedding Separate bedroom Bathrobes Hairdryer Daily housekeeping - 269 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Standard Villa, 1 Bedroom, Garden View | Premium bedding, iron/ironing board, wheelchair access](https://images.trvl-media.com/lodging/7000000/6420000/6416900/6416889/ca8f30a6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Villa, 1 Bedroom, Garden View 10.0 Exceptional 1 review ### Highlights Air conditioning Hypo-allergenic bedding Premium bedding Separate bedroom Bathrobes Hairdryer Daily housekeeping Living room - 215 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ![Family Villa, Refrigerator & Microwave, Garden View | Premium bedding, iron/ironing board, wheelchair access](https://images.trvl-media.com/lodging/7000000/6420000/6416900/6416889/1e6a29b3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Villa, Refrigerator & Microwave, Garden View 10.0 Exceptional 1 review ### Highlights Air conditioning Fridge Hypo-allergenic bedding Premium bedding 2 bedrooms Bathrobes Hairdryer 2 bathrooms - 215 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed and 2 Queen Beds ![Premium bedding, iron/ironing board, wheelchair access](https://images.trvl-media.com/lodging/7000000/6420000/6416900/6416889/a2cd1945.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Studio Suite, 1 King Bed ### Highlights Garden Individually furnished Individually decorated Air conditioning LED TV Hypo-allergenic bedding Premium bedding Bathrobes - 215 sq ft - Sleeps 2 - 1 King Bed ![Premium bedding, iron/ironing board, wheelchair access](https://images.trvl-media.com/lodging/7000000/6420000/6416900/6416889/w1024h681x0y0-510efc2b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Studio Suite, Mixed Dorm, Balcony, Garden View ### Highlights Balcony Air conditioning Kitchen Hypo-allergenic bedding Premium bedding Bathrobes Hairdryer Microwave - Sleeps 4 - 2 King Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FValladolid-Hotels-Hacienda-Kaan-Ac.h6416889.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FValladolid-Hotels-Hacienda-Kaan-Ac.h6416889.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.72870%2C-88.19860&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=e3jk_YbOQ7RsD--fhPFJ4HB7TV4=) Carretera Periferica Cancun Merida, Carretera Federal 180, Valladolid, YUC, 97780 #### What's nearby - Calzada de los Frailes - 16 min drive - 3.8 miles - Convent de San Bernardino de Siena - 17 min drive - 4.0 miles - Cathedral of San Gervasio - 17 min drive - 4.0 miles - Cenote Zaci - 17 min drive - 4.0 miles - Valladolid Municipal Palace - 17 min drive - 3.8 miles #### Getting around - Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 122 min drive #### Restaurants - ‪The Italian Coffee Company - ‬7 min drive - ‪All Natural jugos & licuados - ‬6 min drive - ‪La Tia - ‬6 min drive - ‪Loncheria Olich - ‬8 min drive - ‪Los Pepes - ‬8 min drive ## About this property ### Hacienda Kaan Ac Upscale resort in a shopping district At Hacienda Kaan Ac, you can look forward to a terrace, a garden and a bar. Treat yourself to a massage or other spa services. The on-site Regional cuisine restaurant, El Filibustero, offers breakfast, lunch and al fresco dining. Guests can also expect to find a business centre. Other perks at this resort include: - An outdoor pool, along with sunloungers and pool umbrellas - Free self-parking - Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and meeting rooms - Smoke-free property, wedding services and concierge services Room features All guest rooms at Hacienda Kaan Ac boast comforts, such as premium bedding and air conditioning, in addition to amenities, such as bathrobes and room service. More amenities include: - Free toiletries and hairdryers ## Similar properties ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/18000000/17870000/17863900/17863862/86549e9c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Valladolid Boutique Hotel Valladolid - Pool - Free WiFi - Air conditioning - Breakfast available 9.2 Wonderful 889 reviews £48 includes taxes & fees 29 Nov - 30 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=17863862&PinnedHotelID=17863862&HadPinnedHotel=true®ionId=-1&adults=2) ![32-inch flat-screen TV with cable channels, TV](https://images.trvl-media.com/lodging/75000000/74510000/74503900/74503867/1c006a72.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Real Hispano Valladolid - Pool - Parking included - Free WiFi - Restaurant 9.4 Exceptional 512 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=74503867&PinnedHotelID=74503867&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/3000000/2310000/2303900/2303894/c563900d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Mesón del Marqués Valladolid - 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Pool - Breakfast included - Parking included - Free WiFi 9.4 Exceptional 159 reviews £126 includes taxes & fees 13 Dec - 14 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=34823120&PinnedHotelID=34823120&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/10000000/9020000/9015500/9015468/4602b98c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Posada San Juan Valladolid - Pool - Breakfast included - Pet-friendly - Parking included 9.8 Exceptional 314 reviews £155 includes taxes & fees 29 Nov - 30 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=9015468&PinnedHotelID=9015468&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/47000000/46260000/46252600/46252597/d5474312.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Los Frailes, Valladolid, Yucatán Valladolid - Pool - Breakfast included - Parking included - Free WiFi 9.2 Wonderful 429 reviews £44 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=46252597&PinnedHotelID=46252597&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Internet access ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Free self parking on site ### Food and drink - Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: USD 15 per person - A bar/lounge - A restaurant - Snack bar/deli ### Restaurants on site - El Filibustero ### Things to do - Outdoor pool ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance - Wedding services ### Business services - Business centre - Meeting rooms ### Outdoors - Garden - Picnic area - Pool loungers - Pool umbrellas - Terrace ### Spa - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Bathroom emergency pull cord - Grab bar near toilet - Low-height counter and sink - No lift - Raised toilet seat - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible path of travel ### More - 1 building - 1 floor - Banquet hall - Built in 1582 - Colonial architecture - Mosquito nets - Smoke-free property ## Room amenities ### Bedroom - Hypo-allergenic bedding - Premium bedding ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Towels provided ### Food and drink - Room service ### More - Air conditioning - Iron/ironing board on request ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 9:00 PM Contactless check-in and check-out are available Minimum check-in age - 21 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation There is no front desk at this property Information provided by the property may be translated using automated translation tools ### Pets No pets or service animals allowed ### Children and extra beds Children younger than 21 are not allowed at this adults-only property; all guests 21 and older are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for cooked-to-order breakfast: from approximately USD 15 per person - Airport shuttle fee: USD 200 per vehicle (return) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Guests under 21 years old are not permitted at this adults-only property No pets and no service animals are allowed at this property ### Property is also known as HACIENDA KAAN AC HACIENDA KAAN AC Hotel HACIENDA KAAN AC Hotel Valladolid HACIENDA KAAN AC Valladolid Hacienda Kaan Ac Resort Valladolid Hacienda Kaan Ac Resort Hacienda Kaan Ac Resort Hacienda Kaan Ac Valladolid Hacienda Kaan Ac Resort Valladolid ## Frequently asked questions ### Does Hacienda Kaan Ac have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Hacienda Kaan Ac? > As of 28 Nov 2025, prices found for a 1-night stay for 2 adults at Hacienda Kaan Ac on 4 Dec 2025 start from £107.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Valladolid-Hotels-Hacienda-Kaan-Ac.h6416889.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hacienda Kaan Ac pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hacienda Kaan Ac? > Self-parking is free at this property. ### What time is check-in at Hacienda Kaan Ac? > Check-in start time: 3 PM; check-in end time: 9:00 PM. ### What time is check-out at Hacienda Kaan Ac? > Checkout is at noon. Late checkout is available for a fee (subject to availability). ### Does Hacienda Kaan Ac provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of USD 200 per vehicle applies. ### Where is Hacienda Kaan Ac located? > Situated in a shopping district, this resort is within 6 miles (10 km) of Mercado Municipal, Cathedral of San Gervasio and Valladolid Municipal Palace. Museo de San Roque and Francisco Canton Rosado Park are also within 6 miles (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hacienda Kaan Ac Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 60 8 - Good 15 6 - Okay 7 4 - Poor 12 2 - Terrible 7 ### 8.8/10 Cleanliness ### 8.4/10 Staff & service ### 8.0/10 Amenities ### 8.4/10 Property conditions & facilities ### 8.6/10 Eco-friendliness ### 10/10 Excellent #### Amber 15 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Amazing experience! The grounds were phenomenal and the staff (Jessi) was incredible!!!! Highly recommend. ##### Amber Stayed 1 night in Jun 2025 ### 10/10 Excellent #### zeinab 14 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Cancún is beautiful but very touristy and not much privacy, hacienda offers peace and tranquility. Staff takes pride in the hacienda and it shows. Hacienda is perfect for history buffs or anyone that just wants to feel like they are in a fairy tale. ##### zeinab Stayed 1 night in May 2025 ### 10/10 Excellent #### Chris 20 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very unique property rich in history ##### Chris Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Hector 20 Feb 2025 Liked: Cleanliness, amenities, property conditions & facilities Great conditions of this historic Hacienda, it’s a privilege to be able to spent a day here. Like traveling to the past. Excellent Staff service, cleanliness and hospitality. Delicious food! ##### Hector Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Paul 13 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Stunning We spent 5 nights at this beautiful hotel . A short distance from town. A huge property in beautiful grounds. So peaceful waking up to the bird noises in the garden and nothing else to disturb the tranquility . We had the whole place to ourselves for the first night which was magical. Friendly staff. One point , for a hotel of this quality and prices , breakfast should really be included . Apart from that , I would thoroughly recommend ##### Paul Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Marco 19 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hacienda Kaan Ak was a fabulous experience and stay. This was mainly driven by the caring and humble staff that work there. The staff keep the heart beating of the hacienda. There is so much more potential for the grounds itself and I wish it and the owner well in continued development of the property ##### Marco Stayed 8 nights in Feb 2024 ### 8/10 Good #### François 22 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities If you want a nice and quiet place far from the noisy animations of streets and restaurants, and do not care about the absence of Wi-Fi in the bedrooms, this is a perfect place to go. Nice woody environment, with birds singing. The rooms are clean, and give us the impression of going back to the 19th century time with old fashion furniture. The staff is very nice and efficient. There is a place for the breakfast but we did not use it so I cannot comment of that. ##### François Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Ashley 25 Apr 2025 Liked: Cleanliness, staff & service Disliked: Amenities The staff were amazing! They went above and beyond for our group and had great communication. The pictures didnt match up in real life compared to the website. Very lack luster. Because of the photos we expected high-end. But it was definitely not that. The restaurant did have good food but hours are very limited. The breakfast was not included even though it said it was on the reception sign and online. The website also stated it has transportation to the airport. It was just a very run down small taxi that barley made ot to the airport. Next time i would book my own transfer. However thats not the staffs fault but the hotels. All in all it was a great stay and we would be back just because of the kind staff. ##### Ashley Stayed 2 nights in Apr 2025 ### 8/10 Good #### Verified traveller 24 Jul 2023 Liked: Cleanliness, property conditions & facilities, room comfort #### Underwhelming. Beautiful grounds , tranquil, with a sense of it's history still intact.Room was clean but could use a refresh. Overall a pleasant oasis from the hyper active energy of Valladolid centro. Understaffed, although maybe that's due to off season.Still, no help getting luggage to the rooms and no refreshments available in the afternoon.It would be helpful to have at least minimal food and drink available upon check in for arriving guests.We were not made aware that the restaurant closed at 3pm, necessitating a journey into town for dinner. Overall a decent place for a bed and a pool, but not much more. FYI, Valladolid is a fifteen minute drive , a 170 peso /$10USD taxi ride away. ##### Verified traveller Stayed 2 nights in Jul 2023 ### 4/10 Poor #### David 16 Nov 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Luxury Hacienda My Ass! Photos can be very deceiving and so can customer reviews! Our one night stay at the Hacienda Kaan Ac was by far one of the worst stays on our entire trip to the Yucatan. I have stayed in wonderful centuries old villas in Italy and Spain in the past so I thought I knew what I was getting into but I was seriously mistaken. 1. The GPS on our phones does not take you to the entrance to the hacienda. It took us forever to figure out how to get inside because of the GPS and lack of signage. 2. The guard at the gate who let us in was standing by during the day with the gate down but left the entrance unattended and the gate wide open after dark. 3. There was no one to help us with our bags down several flights of wet and slippery outdoor steps to our basement level, cave like room, The staff left mid afternoon and it seemed no one was on the premises except us until the next morning. The receptionist did take us to the room but did not give us a tour or a map of the rather larger property. We had to figure that out on our own. 3, When we did encounter various issues, there was no staff to be found. We needed extra towels, the water pressure was barely more than a trickle. We did not have enough pillows or towels and had to use our one bath towel as an improvised pillow that evening. No wifi was available unless outside. The mattress was as hard as a rock. I could go on and on but I’ll just say don’t stay there! ![](https://a.travel-assets.com/ugc/hotel-reviews/E9E2E4E524F29A7DCDF6842E13F2FBDA2DDBBC731731785072316.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/B48BCFD93FC459159E3D8C2BBE04A726C16BC3C41731785071672.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### David Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Mario 24 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente lugar para estar tranquilos ##### Mario Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Arizbe 16 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy buen servicio y tranquila la estancia ##### Arizbe Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Silvia 29 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El lugar precioso, la gente muy amable. Lo único malo fue que no había internet. ##### Silvia Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Concepcion 3 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muy bien todo ##### Concepcion Stayed 1 night in Feb 2025 ### 10/10 Excellent #### MARIO MIGUEL 17 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities Super recomendado es una chulada de hacienda ##### MARIO MIGUEL Stayed 4 nights in Jul 2024 ### 10/10 Excellent #### Fabi 5 Feb 2024 Liked: Cleanliness, amenities, property conditions & facilities Muy amables todos. Limpio y cómodo. Hermoso lugar ##### Fabi Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Sonia 3 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente! Me encantoooo! Quiero volver. Lo único que pediría es que tuvieran algún servicio de comida por la tarde noche. Pero al haber cocina dentro de las villas pues no afecta, llevas cosas del Oxxo. ![](https://a.travel-assets.com/ugc/hotel-reviews/D291FFFD5B5968F203252B4489EF04CA559BA9001685808129834.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sonia Stayed 1 night in Jun 2023 ### 2/10 Terrible #### Nathalie 9 Mar 2023 Disliked: Staff & service, property conditions & facilities, room comfort Intérieur lugubre. Manque d éclairage,meubles et décoration vieillots. Le style mexicain peut être respecté mais il y a un minimum. L extérieur pourrait être bien mais l ensemble est mal entretenu. Très cher pour la prestation. Le personnel ne comprend pas un mot d angjais ##### Nathalie Stayed 2 nights in Mar 2023 ### 10/10 Excellent #### Carlos Miguel 27 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es un lugar von arquitectira de castillo y hacienda , fundada en 1548 ##### Carlos Miguel ### 4/10 Poor #### Mercedes 17 May 2022 Disliked: Staff & service, property conditions & facilities #### Joya mal administrada El lugar es precioso el problema es la falta de personal y el servicio , dicen qué hay Restaurant lo cual es falsoy presumen de un hotel de 4 estrellas y no llega a dos el lugar insisto es un joya , mal administrada ##### Mercedes Stayed 1 night in May 2022 ### 4/10 Poor #### Evan 24 Feb 2022 Liked: Cleanliness, property conditions & facilities Disliked: Amenities Although this venue is charming from an historical perspective, it’s not ready for hotel guests. We had no towels or drinking glasses, and the air-conditioning did not work. The front desk closed at 5:30 pm ##### Evan Stayed 1 night in Feb 2022 ### 6/10 Okay #### SAUL 6 Feb 2022 Liked: Cleanliness Disliked: Room comfort #### Observaciones La habitación huele a humedad no hay donde guardar ropa la televisión no funciona y no hay wifi ##### SAUL Stayed 1 night in Feb 2022 ### 4/10 Poor #### Pedro 27 Sept 2021 Disliked: Staff & service, amenities, property conditions & facilities No hay servicio en restaurante después de las 4 pm. Pareciera que no hay personal en la tarde y noche en el hotel. Al hospedarme en los cuartos del casco de hacienda, al caer la tarde noche, nadie encendía las luces, muy obscuro. No funcionó el jacusi, no había agua caliente. ##### Pedro Stayed 1 night in Sep 2021 ### 8/10 Good #### Verified traveller 6 Aug 2021 Liked: Cleanliness, staff & service, property conditions & facilities Lovely unique property! ##### Verified traveller Stayed 2 nights in Jul 2021 ### 4/10 Poor #### Verified traveller 23 Jul 2021 Disliked: Staff & service, amenities, property conditions & facilities Muy mal. El precio por noche no lo vale. Está en el rango de precio de la hacienda Uayamon o hacienda Temozon que están de diez. 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