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"Headline: A 5-Star Experience in a 2-Star Hotel – Truly Congenial & Accessible "I have stayed in many hotels across the UK, and this was hands-down one of the best. I am honestly baffled as to why this hotel only has a 2-star rating; it deserves much more. The communication was excellent. They offer an open WhatsApp line for guest requests, which is a brilliant, modern touch. Even though I didn’t need to ask for anything, knowing that help was just a message away provided great peace of mind. Housekeeping was exceptional. They checked in every morning with fresh towels and offered to clean the room. They were incredibly proactive with beverages—sometimes bringing refills before I even had to ask! Unlike many other hotels, they provide real glassware in the rooms, which makes a huge difference. The Highlights: Accessibility: The rooms are very well thought out with step-in showers and sturdy grab rails, which is essential for anyone with mobility needs. Facilities: For a '2-star' hotel to have a gym, yoga, and Tai Chi facilities is unheard of. It’s also perfectly located near the city centre and a Vue cinema. Cleanliness: After I checked out, I sat in the foyer and watched the staff work. The entire place was cleaned top-to-bottom—absolutely spic and span. The staff were helpful, kind, and clearly felt that nothing was too much trouble. If you are looking for a stress-free, accessible, and impeccably clean stay, ignore the star rating and book this hotel. I’ll certainl"

"Simple and easy stay from start to finish. Friendly staff and great venue."

"Staff are so helpful and friendly "

"Cheap, minimal and cheerful, did the job and met expectations. Staff very friendly and helpful."

"Good for car parking.."

"Great! Room feels spacious. The kind staff accommodated our toddler with a high chair. Last but not least: it is super conveniently located for the Silverstone driving experience (bridge directly linking the hotel to the briefing area)! Would definitely come back for the next F1 Grand Prix !!!"

"We didn't have breakfast "

"Really clean, nice room and close to many restaurant"

"No air conditioning, light in bedroom didn’t work. No window so no air, given one pillow which was so flat I might aswell not had one. Was given a disabled room so shower was just wet room. Room was so claustrophobic and the fire alarm lit up the whole room so couldn’t sleep properly. "