Ratings based on 1,555 Verified Reviews

4.8 out of 5
94% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Excellent hotel

Posted 24-Feb-2017
Great location, very friendly staff and very nice rooms. Will stay again!
5out of 5
Recommended
for Everyone
by A verified traveller

Fantastic service - AFTER we got checked in!

Posted 22-Feb-2017
Pros: Food and service
Cons: Check in process was a disastar and no one even apologized for it!
Location: Shopping, boat tours, great restaurants, Navy pier
We booked 4 rooms through Expedia and for some reason Trump Hotel did not download the reservation from expedia. Thanks goodness I had my IPad with me and could prove I had reserved and prepaid for 3 of the rooms!! They made me feel like the mistake was mine and I had 8 adults and 3 children under 2 waiting for 30-40 minutes to get checked in. But the rooms were worth wait. Beautiful, clean and spacious. We had in-room dining for a dinner party for 8 adults and the food was fabulous and the service was even better. Parking is outrageously expensive $73/day and we waited another 30 minutes to get our car back. Morale of the story - make sure you have your expedia confirmation with you and call WAY in advance when you need your car.
5out of 5
Recommended
for Everyone
by A verified traveller

Needs hot tub please

Posted 16-Feb-2017
Had a very nice stay. Would be nice to have a hot tub to relax in.
5out of 5
Recommended
for Everyone
by A verified traveller

Wonderful accommodations

Posted 12-Feb-2017
The hotel staff was wonderful and the room had extra things that made our stay so enjoyable. I would definitely stay at trump again.
5out of 5
Recommended
for Everyone
by A verified traveller

Great hotel! Great attention to details.

Posted 05-Feb-2017
Go to sixteen restaurant, amazing food! Stay with my wife for a night. Great time. Amezing service and attecion to details. Will come back soon!
5out of 5
Recommended
for Couples
by A verified traveller from Iowa

Dancing With The Stars Tour

Posted 30-Jan-2017
Pros: Cleanliness and very friendly and helpful staff.
Cons: Nothing that I can think of.
Location: We stayed in Chicago and watched a performance at the Chicago Theatre.
Since the Dancing with the Stars tour was in Chicago, we decided to purchase tickets and get a luxurious motel for one night. We made reservations at the Trump Towers. It was wonderful service and extremely clean. It also was our 40th wedding anniversary, so this was a very special night for both of us. Thank you!
3out of 5
by A verified traveller

Posted 09-Jan-2017
Cons: Staff according to 5-Star rating, with experience staff.
Room was 900 sq. ft., but shower was tiny. Couldn't lift my elbows without hitting the glass. Understaffed for the weekend. All elevators weren't working. $50 Spa credit, but again no availability because no one working. Got woken up by phone call on Sunday AM by staff to get feedback on review.
5out of 5
Recommended
for Everyone
by A verified traveller from London

Hard to fault this hotel!

Posted 01-Jan-2017
Rooms were incredibly spacious with a separate kitchenette and seating area. Clean, modern decor really make the most of the fabulous views. Electric curtains were a great touch. Service was impeccable and really made the place special, everyone from the doorman to concierge were incredibly friendly and helpful. If we go back to Chicago, there's only place we could stay...at Trump's!
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 31-Dec-2016
We had an excellent experience we will for sure go there again
3out of 5
Recommended
for Families
by A verified traveller

Chicago hotel on the river

Posted 28-Dec-2016
Pros: Wonderful structure and location
Cons: See above
Location: Walking distance to a number of playhouses and restaurants
Just after reaching the room we had to call for a plumber because the toilet woun't flush. That evening we had to call for a bottle opener in order to use the mini bar. The next morning we had to call for a replacement instruction card for the new style coffee machine. Otherwise, the hotel is fantastic!