Ratings based on 6,398 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
85% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

A decent choice in a wonderful neighborhood

Posted 07-Dec-2016
I picked this hotel based on its economical price. The location was wonderful as it was just far enough north to not be overly busy on the streets but just one or two blocks from the action. The hotel itself is older but again, for what I paid, I had a great experience. The staff were wonderful!
5out of 5
by A verified traveller

Posted 05-Dec-2016
Its a great hotel in a great location of shopping and dining.
5out of 5
by A verified traveller

Posted 05-Dec-2016
Pros: location friendly staff
Cons: room was small little or not heat in the bathroom
Location: shopping, museums,
bathroom had no hear staff was very friendly location was remarkable
3out of 5
by A verified traveller

Posted 04-Dec-2016
Condizioni di conservazione dell'hotel non eccellenti
4out of 5
by A verified traveller from J

도시 중심의 호텔

Posted 27-Nov-2016
객실이 작았지만 위치가 너무 좋았다. 깨끗했고 관리는 잘 되어 있었다. 낡았지만 문제가 되지않는다. 정말 도시 한가운데에 있어서 도보로 여행하는 여행객에 너무 추천한다.
5out of 5
by A verified traveller from US

Good Location, Great Rate

Posted 26-Nov-2016
Pros: The location and rate.
Cons: I would have liked to have a coffee maker in the room.
Location: It is located in the heart of the shopping district and surrounded by restaurants of all types. The lake is very close for those who enjoy a walk.
We stayed at the Whitehall over the Thanksgiving holiday and had a great rate. The room was small, but clean, quiet, and comfortable, which is all we needed. The location was excellent--near our destination and not too far to walk to the train station. There are many shopping and dining opportunities in the area.
5out of 5
by A verified traveller

Great hotel in a great location

Posted 26-Nov-2016
Excellent staff in a location close to shopping, great restaurants and a dog park (for our Golden Retriever).
4out of 5
by A verified traveller from Washington, DC

For 1 night only

Posted 22-Nov-2016
Excellent location, cute hotel. Not the best staff though. I arrived around 8am to the hotel because my flight was first thing and I got pre registered for my room, and they said they would call me when my room was ready around 3pm. They never did. Then, I come back and my room is ready but the bell, Jaime has a terrible attitude. You should really think about replacing him, he really does not do a good job of customer service. The
5out of 5
by A verified traveller from Midwest

Nice Hotel Close to Michigan Ave.

Posted 21-Nov-2016
Pros: Nice rooms, rooms and location.
Cons: The elevators are quite small but given the age of hotel I don't think that could be improved upon.
Location: Tons are things to do in all directions. A wide variety of dining, spas, shopping and cultural events nearby.
We had a very nice time during our one night stay for me and my young daughter as we visited for the Mag Mile Lights Festival. Very helpful staff who extended great service from the time we arrived until departure. Enjoyed our room, facilities, the dining lounge and the great location. The only drawback on our visit was the trouble with the elevator when checking out. Staff was very responsive and helped guests as needed. Otherwise, had a nice experience at the hotel.
5out of 5
by A verified traveller

Amazing location

Posted 21-Nov-2016
The Whitehall hotel had very friendly staff, comfortable bed, clean room, and amazing location in Chicago.