Ratings based on 5,912 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
85% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Vancouver, Canada

Amazing time in Chicago

Posted 21-May-2016
Great hotel.. Great location.. Would definitely stay there again. Staff was great as well... Sargon was great with recommendations... And was very entertaining.
4out of 5
by A verified traveller from DB Olympia, WA

Posted 18-May-2016
Lovely accommodations. Great food in both in-hotel restaurants. Good service. H E A V E N L Y beds!
4out of 5
by A verified traveller

good hotel. Would stay again.

Posted 18-May-2016
The hotel is in a great location. Close to the lake and transit lines to get around the city. The only complaints I had was that you had to call the front desk to get ice delivered to your room and that could take up to 30-45 minutes. And that there was a mini fridge in the room but it was fully stocked so guests could not use it for items they needed. Minor inconviences rather than real problems.
5out of 5
by A verified traveller from RB

Comfy & Homie

Posted 17-May-2016
The bed is simply comforting and relaxing. Location is perfect right in the middle of everything. Very accessible. Always clean and room smells good.
5out of 5
by A verified traveller from toronto, on

Great location

Posted 15-May-2016
The location was great - easy to get everywhere. Great staff, nice hotel, would definitely go back.
4out of 5
by A verified traveller

pretty good walkable around city

Posted 07-May-2016
room is still a little small but nice bed and comfy in walking distance to city about 5 to 10mins depending where you are going
4out of 5
by A verified traveller from Australia

Nice hotel with great staff

Posted 06-May-2016
It's a nice downtown centrally located hotel with great helpful staff. From reception, bellman to valet. All great.
3out of 5
by A verified traveller

Pretty hotel, good location, but overpriced

Posted 05-May-2016
Great location. In-room Amenities were not the best; hair dryer was broken, a few outlets didn't work, and toiletries were minimal (only conditioning shampoo for hair!) The view from the room was not good either. Not a bad stay, but not good for the price.
4out of 5
by A verified traveller from Indianapolis, IN

Great value for location and amenities.

Posted 30-Apr-2016
Pros: Comfort of beds
Cons: Put coffee pots in the rooms
Location: Perfect for shopping, sightseeing and eating.
I travel to the Mag Mile area of Chicago for business 20+ times per year. I have tried to stay at as many different hotels as possible just to break the monotony of the same hotel rooms over and over again. The beds at this hotel are better than any others in Chicago. They're so comfortable. The only big problem for me - no coffee pots in the rooms.
Comment from Hotel Management
04-May-2016 by Holly, Hotel Management
We are happy you enjoyed your stay at the Whitehall Hotel. We hope to be of service to you again, soon! Warmly, Holly Zimmer
5out of 5
by A verified traveller from Eaton Rapids, MI

Very close to a lot of shopping and great food.

Posted 28-Apr-2016
Pros: Friendliness and cleanliness.
Cons: Wish there would have been a fridge in the room. Leftovers had to be thrown out, because we couldn't refridgerate them.
Location: Great shopping and food in the area! Close to the Cheesecake Factory!
We would stay again. Staff was wonderful, from the doormen, to check in staff, to housekeeping. They were all very friendly!
Comment from Hotel Management
04-May-2016 by Holly, Hotel Management
Thank you for the outstanding review! We appreciate the recognition of our hard working team. We hope to be of service to you again! Warmly, Holly Zimmer