Ratings based on 3,734 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
Recommended
for Everyoneby A verified traveller
Clean and easy
Posted 27-Jun-2017Great location helpful staff everything made simple
Recommended
for Everyoneby A verified traveller from minnesota
Great hotel in a great location
Posted 31-May-2017This was our first trip to Chicago and we couldn't have picked a better hotel to stay at. The staff was very friendly and very quick to respond to any requests or questions that we had. It was very conveniently located near many of the things we were looking to do. We will definitely stay here the next time we are in Chicago!
Recommended
for Everyoneby A verified traveller from CA
Great location
Posted 28-May-2017The concierge were very helpful and friendly. Easy to get a taxi. Close to the bus stop. Palms, bar food, and breakfast downstairs was very good.
Recommended
for Everyoneby A verified traveller
Hotel experience
Posted 25-Apr-2017 Very nice hotel very friendly staff accommodating and very close to everything
Recommended
for Everyoneby A verified traveller from H
Posted 25-Apr-2017
Magnificent place and magnificent staff!! Located minutes away from Navy pier know so minutes away from all the stores on State Street.
Recommended
for Everyoneby A verified traveller
Amazing Hotel - Amazing Lake View
Posted 29-Mar-2017
Pros: The lake view, room, as well as front desk service were superb!
Cons: Jacuzzi water temperature could be warmer
Location: Right next to Navy Pier and its nearby attractions
Amazing Hotel - Amazing Lake View. Can't beat the price and luxury the hotel offers!
by Rick
Splendid Place to Stay!
Posted 29-Mar-2017 on HotelsOur daughter loved swimming in the pool, our awesome view, and comfy beds!
by JordanN
Posted 26-Mar-2017 on Hotels
by L. Weaver from Flossmoor, Il
Almost perfect....
Posted 23-Mar-2017 on HotelsNeeded to get away for a few days to grieve in private. The executive suite was impressive, especially the spectacular views. The bed was like sleeping on a cloud and the bathroom was extremely luxurious. The only damper was the pool area accessibility. I use a rolling walker and needed the elevator lift to get from the workout area to the pool area. Unfortunately, the lift was locked and no one was readily available to unlock it. My husband and I worked it out to get me to the pool area after which someone(security?) did come around to say that he would be around to unlock it when we wanted to leave. Well, he wasn't and there was no way to call for help. Outside of this snafu, I had a peaceful, comfortable and perfect stay.
by A verified traveller
Posted 21-Mar-2017 on Hotels
