Ratings based on 3,640 Verified Reviews

4.7 out of 5
95% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Couples
by A verified traveller from New Providence NJ

Central location to Chicago Points of Interest

Posted 26-May-2017
Pros: Located just off Michigan Ave. in a quiet, upscale Gold Coast neighborhood. Close to all modes of transportation, shopping and dining.
Cons: You've got to love very soft beds to love this hotel completely. I guess they call it "Sof"itel for a reason. This was a shortcoming for us.
Location: Easy access to CTA stops and stations. High-end and affordable dining options. Don't miss the charming, folksy Original Pancake House for breakfast
If you are looking for a trendy hotel in a safe, easy- access neighborhood, this must be the place. Centrally located, but tucked away. Sleek lobby and room design. Very accommodating staff. Better than average fitness facility. Cool bar and restaurant.
5 out of 5
Recommended
for Everyone
by A verified traveller from North Bay Ontario

Excellent hotel Attentive services

Posted 23-May-2017
Walking distance from Miracle Mile shopping. Short walk from Red Line Wrigley Field transportation. Excellent breakfast. Quiet comfortable room. Highly recommend. Worth the cost.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-May-2017
Nice place. Very European. Wear trendy sneakers to fit in. Location works well. Breakfast is well done, down to the French press coffee.
4 out of 5
by A verified traveller

Good Hotel overall

Posted 16-May-2017
Cons: Room needed new carpet, else all was good and clean
Big surprise checking out, they wanted to charge a daily "Amenity Fee"...apparently mandatory, but not mentioned anywhere ahead of time...?!..
4 out of 5
Recommended
for Everyone
by A verified traveller from Toronto

Ours stay at Sofitel Chicago Magnificent Mile

Posted 14-May-2017
Pros: The hotel is super clean, with wonderful sent in the lobby and throughout the hotel. Excellent gym facilities, courteous staff.
Cons: The bathroom in our room was good, with a full tub and a separate shower stall. Their toiletries are outstanding, the carpet is the room is outdated
Location: The hotel is centrally located and walking distance to Michigan Avenue, which is the city's main street with major stores and malls, as well as parks
The hotel is located in a great location, walking distance to Michigan Avenue and the Navy Pier.
5 out of 5
Recommended
for Everyone
by A verified traveller from Florida

great location for shops, museums, restaurants,etc

Posted 13-May-2017
Pros: location and ambiance
Very nice staff, rooms were always ready on time, clean and inviting makes this hotel a great find
3 out of 5
by A verified traveller from NYC

Not as good as it once was. Rooms need updating.

Posted 09-May-2017
Pros: great location and staff go the extra mile.
Cons: rooms are outdated, worn and small.
Location: you can walk to all shopping and attractions
Have stayed at the Chicago Sofitel many times but it has lost the luster. The rooms are out dated and worn and in need of an update. Staff and location are wonderful, but the sadly the hotel no longer has that "je ne said quoi."
5 out of 5
Recommended
for Everyone
by A verified traveller from denver, co

Excellent Hotel

Posted 09-May-2017
Premium hotel, excellent. Everything was amazing. Truly a wonderful experience
5 out of 5
Recommended
for Everyone
by A verified traveller from Ohio

Posted 02-May-2017
Very French. Good location for us. Definitely a nice place!
4 out of 5
Recommended
for Everyone
by A verified traveller from Toronto

Enjoyed our stay

Posted 01-May-2017
Central Close to Everything Great. Location for walking lose to restaurants i