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Royal Sonesta Chicago River North

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Featured image
Indoor pool
Indoor pool
Indoor pool
In-room safe, desk, iron/ironing board, free WiFi

Overview of Royal Sonesta Chicago River North

VIP Access

Royal Sonesta Chicago River North

4.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

  • Popular LocationChicago Riverwalk9 min walk
  • Popular LocationNorthwestern Memorial Hospital11 min walk
  • Popular LocationChicago Water Tower12 min walk
  • AirportChicago, IL (ORD-O'Hare Intl.)30 min drive

Choose dates to view prices

About this area

Chicago

Located near the beach, Royal Sonesta Chicago River North is in Chicago's River North neighbourhood, an area with great shopping. State Street and Michigan Avenue are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Navy Pier and Lincoln Park Zoo. Consider Concord Music Hall for a night out, and don't miss John G. Shedd Aquarium, a top local attraction. Guests love the hotel's central location.
Popular Location

What's nearby

  • Chicago Riverwalk - 9 min walk
  • Northwestern Memorial Hospital - 11 min walk
  • Chicago Water Tower - 12 min walk
  • Water Tower Place - 13 min walk
  • John Hancock Center - 15 min walk

Getting around

  • Grand Station (Red Line) - 1 min walk
  • Millennium Station - 12 min walk
  • Chicago O'Hare International Airport (ORD) - 22 min drive

Restaurants

  • Sable Kitchen and Bar — 1 min walk
  • Hub 51 - 3 min walk
  • India House - 3 min walk
  • Osteria La Madia - 3 min walk
  • Osteria Via Stato - 3 min walk

About this property

Royal Sonesta Chicago River North

Luxury Chicago hotel in River North, walk to House of Blues Chicago
Along with a restaurant, this smoke-free hotel has an indoor pool and a 24-hour fitness centre. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a bar/lounge, valet parking and coffee/tea in a common area. All 261 rooms feature thoughtful touches such as pillow menus and bathrobes, plus in-room free WiFi and LCD TVs with cable channels. MP3 docking stations, 24-hour room service and in-room massages are among the other amenities available to guests.
Royal Sonesta Chicago River North offers 261 forms of accommodation with MP3 docking stations and laptop-compatible safes. A pillow menu is available. 37-inch LCD televisions come with cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 64 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM–1:00 PM on weekdays and 8:00 AM–1:00 PM on weekends: USD 11-34 for adults and USD 11-34 for children
  • 1 restaurant
  • 1 bar
  • Free manager's reception
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • Conference space (8150 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • 37-inch LCD TV
  • TV channels
  • MP3 dock

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 11:30 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
As of December 1, 2020, this property will no longer be an IHG-branded hotel but all reservations will continue to be honored by the property.

Renovations and closures

The following facilities or services will be unavailable from July 2 2020 to June 30 2021 (dates subject to change):
  • Bar/Lounge(s)
  • Breakfast
  • Daily housekeeping
  • Dining venue(s)
  • Parking area

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay
2 per room (up to 35 lbs/16 kg)
Pets cannot be left unattended
Food and water bowls are available
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 11 and USD 34 for adults, and USD 11 and USD 34 for children (approximately)
  • Valet parking fee: USD 64 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Chicago Palomar
Palomar Chicago
Palomar Hotel
Palomar Hotel Chicago
Royal Sonesta Chicago River
Kimpton Hotel Palomar Chicago
Royal Sonesta Chicago River North Hotel
Royal Sonesta Chicago River North Chicago
Royal Sonesta Chicago River North Hotel Chicago

Frequently asked questions

4.5
Wonderful
Rating 5 - Excellent. 582 out of 893 reviews
5 - Excellent 65%
Rating 4 - Good. 209 out of 893 reviews
4 - Good 23%
Rating 3 - Okay. 65 out of 893 reviews
3 - Okay 7%
Rating 2 - Poor. 20 out of 893 reviews
2 - Poor 2%
Rating 1 - Terrible. 17 out of 893 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.6/5

Staff & service

4.2/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff customer service was great!!! The room was very clean
Stayed 1 night in Jun 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic customer service. The staff was very friendly and accommodating and the location was great.
Stayed 1 night in Jun 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location is great Restaurant was closed
Stayed 5 nights in May 2021

2/5 Poor

Business traveller, Travelled with pets
Disliked: Cleanliness, staff & service, amenities
This hotel is ok. But was hard to find as there is only a small sign out front. I was charged $75 dollars for my 10-pound Yorkie. There was nowhere on Expedia that stated it would be this much. I was supposed to get a free bottle of wine and had to call down for it AND pick it up myself. When I got back to my room, I realized I didn't have a corkscrew or glasses. I called and about 40 min later, I got the corkscrew and 15 min later I got the glasses. There was a very unsettling spot on the bathroom wall above the tub. So I would say the cleanliness was poor. I won't be staying here again.
Stayed 1 night in Jun 2021

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are phenomenal. The only downside was our room not being stocked with washcloths, a microwave, or trash bags. Other than that it was a great stay
Stayed 3 nights in Jun 2021