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The Allegro Royal Sonesta Hotel

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Frette Italian sheets, premium bedding, down duvets, pillow-top beds
Frette Italian sheets, premium bedding, down duvets, pillow-top beds
Frette Italian sheets, premium bedding, down duvets, pillow-top beds
Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Overview of The Allegro Royal Sonesta Hotel

VIP Access

The Allegro Royal Sonesta Hotel

4 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

  • Popular LocationGrant Park9 min walk
  • Popular LocationWillis Tower10 min walk
  • Popular LocationMillennium Park12 min walk
  • AirportChicago, IL (ORD-O'Hare Intl.)24 min drive

Choose dates to view prices

About this area

Chicago

Located in Chicago's The Loop neighbourhood, The Allegro Royal Sonesta Hotel is in the city centre and near the beach. Water Tower Place and Navy Pier are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Chicago Riverwalk and Grant Park. Looking to enjoy an event or a game? See what's going on at United Center or Soldier Field. Discover the area's water adventures with kayaking, sailing and boat tours nearby, or enjoy the great outdoors with hiking/biking trails. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Chicago Riverwalk - 6 min walk
  • Grant Park - 9 min walk
  • Willis Tower - 10 min walk
  • Millennium Park - 12 min walk
  • Cloud Gate - 2 min drive

Getting around

  • Washington-Wells Station - 3 min walk
  • Millennium Station - 9 min walk
  • Chicago O'Hare International Airport (ORD) - 24 min drive

Restaurants

  • 312 Chicago — 1 min walk
  • Bar Allegro — 1 min walk
  • Sushi Sai - 3 min walk
  • Perry's - 3 min walk
  • U.B. Dogs - 3 min walk

About this property

The Allegro Royal Sonesta Hotel

Romantic Chicago hotel in The Loop, walk to Chicago Riverwalk
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, spa services, a business centre and conference space are on-site. All 483 rooms offer comforts such as pillowtop beds and Frette Italian sheets, plus free WiFi and LCD TVs. Guests will also find down duvets, in-room massages and hairdryers.
The Allegro Royal Sonesta Hotel offers 483 forms of accommodation with laptop-compatible safes and designer toiletries. Pillowtop beds feature Frette Italian sheets, down comforters and premium bedding. LCD televisions are featured in guestrooms.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Microwaves, in-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • Off-site parking for USD 30 per night; discounts available

Food and drink

  • 1 restaurant
  • 1 bar

Things to do

  • 24-hour fitness centre
  • Free bike hire
  • Spa services

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Conference space
  • Meeting rooms 15

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Fireplace in reception
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • 37-inch LCD TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Microwave (on request)

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 11:30 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.
Due to COVID-19, valet parking and shuttle services are not available until further notice.
As of December 1, 2020, this property will no longer be an IHG-branded hotel but all reservations will continue to be honored by the property.

Renovations and closures

The following facilities or services will be unavailable from December 1 2020 to August 31 2021 (dates subject to change):
  • Bar/Lounge(s)
  • Business centre
  • Daily housekeeping
  • Dining venue(s)
  • Laundry facilities
  • Meeting facilities
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100 per accommodation, per stay
1 per room (up to 50 lbs/23 kg)
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Nearby parking fee: USD 30 per night (200 ft away)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property registration number Hotel License

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Allegro Chicago
Allegro Hotel
Hotel Allegro
Hotel Allegro Chicago
Hotel Allegro Chicago Kimpton
Kimpton Hotel Allegro Chicago
Kimpton Allegro Chicago
Kimpton Allegro
Hotel Allegro a Kimpton Hotel
Kimpton Hotel Allegro
The Allegro Royal Sonesta
Royal Sonesta Chicago West Loop
The Allegro Royal Sonesta Hotel Hotel
The Allegro Royal Sonesta Hotel Chicago
The Allegro Royal Sonesta Hotel Hotel Chicago
The Allegro Royal Sonesta Hotel Chicago West Loop

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 517 out of 949 reviews
5 - Excellent 54%
Rating 4 - Good. 270 out of 949 reviews
4 - Good 28%
Rating 3 - Okay. 101 out of 949 reviews
3 - Okay 11%
Rating 2 - Poor. 38 out of 949 reviews
2 - Poor 4%
Rating 1 - Terrible. 23 out of 949 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service and quiet environment near downtown viewpoints.
Stayed 2 nights in Jun 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff was great. But they offer no amenities, no ice, and no where to buy anything to drink or eat inside the hotel.
Stayed 2 nights in Jun 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy staying at this beautiful hotel. It's in a convenient location that makes it a great home base during a visit to the city. I didn't get a jacuzzi suite this time but I have in the past and I like that they offer them.
Stayed 2 nights in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2021

3/5 Okay

Travelled with family
Liked: Staff & service
Disliked: Amenities
So the soap was in the soap dish and had been used, so much for cleaning... The bed was uncomfortable it was very loud, do to the room being right next to the L, and other guest thought that they had to hold a meeting in the middle of the night in the hallway. Also we had to ask several times for our luggage and also for a Keurig. I called the Hotel a few days prior to arrival and asked if their Restaurant and Bar was open and was told yes...Of course that was not so... Not a good experience considering that we paid $ 230.00 a night...
Stayed 2 nights in May 2021